Role Overview: The Cloud & Security Engineer ensures security, compliance, IAM (Identity and Access Management), and network stability within the Amazon Connect ecosystem. This role is critical for maintaining a robust security posture and ensuring regulatory compliance. Key Responsibilities: Implement and manage secure access controls for Amazon Connect and associated AWS services. Enforce compliance with security standards such as ISO 27001, SOC 2, GDPR, and NIST . Monitor and administer IAM policies, least-privilege access controls, and security groups . Support network configurations, VPN access, and firewall policies to maintain service integrity. Conduct security audits, risk assessments, and vulnerability mitigation strategies . Implement DDoS protection, data encryption, and identity verification mechanisms for Amazon Connect. Troubleshoot AWS security incidents, IAM misconfigurations, and network connectivity issues . Collaborate with NOC engineers and automation teams to enhance security and operational efficiency. Required Skills & Qualifications: 3+ years of experience in cloud security, network security, or AWS architecture . Strong expertise in AWS IAM, AWS Security Hub, AWS WAF, and network security principles . In-depth knowledge of security compliance frameworks (CIS, PCI-DSS, NIST, GDPR, etc.) . Experience with SIEM tools, intrusion detection/prevention systems (IDPS), and log analysis . AWS certifications in Security or Networking (e.g., AWS Certified Security Specialty) preferred. Ability to provide on-demand support as a shared or part-time resource . Client Service: • Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: • Night shifts /EST • Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. • The Best working culture and growth opportunities. • Learning opportunities in leading technologies • Compensation as per Market Standard
