287 Log Analysis Jobs - Page 8

Knowledge on Storage Servers, hardware devices, Hands on system admin experience with RHEL OS, Windows 2016 Good in implementation, configuration, monitoring and administration for Infra,Ensure SOD & EOD and backup activities Virtulaization -VM Ware Required Candidate profile Team oriented, always ready to take up new challenges To be able to perform in 24 x 6 environment in a shift roaster including compulsory night shifts. Should be willing to work independently

Hi everyone. Open Positions in the Grafana Dashboard Specialist Role Greetings from Tekaccel! This is an excellent opportunity with us. If you have that unique and unlimited passion for building world-class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career. What are we looking for? Job Title: Grafana Dashboard Specialist Total Experience Required: 8+ Years Relevant Experience: 8+ Years Work Location: Pune / Chennai / Chandigarh / Bangalore Working Mode: Work From Office (WFO) Shift Timings: EMEA/NAM Shift Employment Type: Contract Key Responsibilities: Dashboard Development: Design and build robust Grafana dashboards to deliver actionable insights for monitoring complex production environments. Collaboration & Metrics Identification: Work closely with technology and management teams to identify key metrics and ensure effective visualization. Data Integration: Integrate data from multiple sourcesSplunk, AppDynamics, microservices, Spark, Jira, and ServiceNow—into Grafana for real-time monitoring and alerting. SPL Query Development: Write and optimize SPL queries within Grafana to extract, manipulate, and visualize relevant data from Splunk. Log Aggregation & Insights: Utilize log aggregation and analysis to drive actionable insights from large datasets. Custom Scripting: Develop custom Unix/Python scripts to automate data retrieval and processing, feeding into Grafana dashboards. Operational Reporting: Create dashboards in Jira and ServiceNow for enhanced visibility and reporting of operational KPIs. Production Support: Troubleshoot dashboard performance issues and ensure accuracy, supporting the overall production monitoring ecosystem. Qualifications: 8+ years of relevant experience in Grafana dashboard development and production support monitoring. Strong expertise in Grafana and Splunk, with proficiency in writing and optimizing SPL queries. In-depth knowledge of AppDynamics, microservices architecture, and Apache Spark. Advanced scripting abilities using Unix and Python. Proven experience in log aggregation and transforming raw logs into meaningful business and technical metrics. Familiarity with Jira and ServiceNow for operational dashboards and reporting. Excellent problem-solving skills, with a keen eye for detail and a drive for continuous improvement. Strong communication and collaboration skills, with the ability to engage both technical and management stakeholders. Mandatory Skills: Grafana, Splunk, AppDynamics, Microservices, Spark, Log Aggregation If interested, candidates, please share your updated resume at naveen@tekaccel.com or WhatsApp at +91 7997763537 Tekaccel Software Services India

As the Product Support - Lead at SpotDraft, you will manage, mentor, and guide a team of Product Specialists, ensuring smooth operations, efficient issue resolution, and a strong collaboration across departments. You will take ownership of escalated issues, act as a subject matter expert (SME), and provide strategic input for improving both internal processes and customer-facing solutions. Key Responsibilities: 1. Leadership & Mentorship: - Lead and mentor a team of Product Specialists, fostering skill development and professional growth. - Provide guidance on complex troubleshooting, ensuring timely issue resolution and adherence to SLAs. - Manage team performance through regular feedback, performance reviews, and goal setting. 2. Escalation Management: - Serve as the point of contact for escalated issues, ensuring they are resolved efficiently with minimal impact on the customer. - Collaborate with cross-functional teams (Product, Engineering, etc.) to facilitate the resolution of high-priority and complex issues. Implement and oversee the use of support management tools (e.g., Jira Service Management) to track and resolve customer issues efficiently. 3. Process Improvement & Strategy: - Analyze support trends to identify areas for process improvements, suggesting and implementing enhancements to ensure continuous growth in team efficiency. - Collaborate with leadership to refine the product support strategy, ensuring alignment with company objectives. 4. Customer Engagement & Success: - Advocate for customer needs, ensuring customer satisfaction and helping them achieve success through the effective use of SpotDrafts solutions. 5. Reporting & Insights: - Oversee reporting on support team performance, identifying trends and areas for improvement. - Regularly present insights and findings to senior leadership to inform product and support decisions. Who You Are: - 5+ years of experience in a years in product support / technical support or a related field, preferably in a SaaS environment, with at least 1 year in a leadership position. - Deep understanding of API setups, HTTP error codes, database queries, and network troubleshooting. - Expertise in log analysis tools (e.g., DataDog, SUMO Logic) and integrations. - Proven experience in leading and mentoring technical teams. Strong people management and organisational skills, with the ability to motivate a team and drive results. - Ability to handle complex customer issues, serve as an escalation point, and think strategically to prevent recurring issues. - Strong communication skills, with the ability to work effectively with cross-functional teams and communicate complex technical issues clearly to customers and internal stakeholders. - A passion for ensuring customer success, with a focus on building strong relationships with enterprise-level clients. - Willing to work in a fast-paced environment, and comfortable with a 24/7 support structure when necessary. - Experience with enterprise-level customers and large-scale deployments. - Advanced knowledge of security protocols, SSO, and troubleshooting integration issues in complex environments. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. An opportunity to work alongside one of the most talent-dense teams. An opportunity to build your professional network through interacting with influential and highly sought-after founders, investors, venture capitalists and market leaders. Hands-on impact and space for complete ownership of end-to-end processes. We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values Our business is to delight Customers Be Transparent. Be Direct Be Audacious Outcomes over everything else Be 1% better every day Elevate each other Be passionate. Take Ownership

Job Description: Resource must have 3 to 4 years of experience in the Switch Applications and 1-2 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Familiarity in Linux, including scripting and process management. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Hello Greetings for the Day! Brief About Aurionpro: Aurionpro Solutions Limited is a global leader in providing advanced technology solutions with a focus on Banking, Payments, Transit, Data Centre Services, and Government sectors, leveraging Enterprise AI to create comprehensive technology for our clients worldwide. Formed in 1997 and headquartered in Mumbai, Aurionpro prides itself on its deep domain knowledge, interconnected IP, global footprint and a flexible, passionate approach to business. Our client base of over 300 institutions that trust Aurionpro with their mission-critical technology needs is backed by our team of 2500 professionals making Aurionpro one of the deepest pools of fintech, deep-tech and AI talent in the industry. It is underpinned by a flexible approach, an emphasis on passion and working across boundaries and a mentoring, learning culture. This translates into high growth success: Aurionpro grew more than 30% last FY to cross the $100m barrier. Job Description : Responsible for addressing Banks queries with respect to the deployed software Analyzing the defect and log it on JIRA will be required to report to customer office (Delhi/Gurgaon) as an when needed and work from home when not required to visit to customer. Coordinating with Aurionpro team for defect resolution Deployment of release patches on UAT environment and performing sanity test Communicating with Bank on regular basis and providing basic status updates Knowledge of Java, Spring, Hibernate, Oracle, SQL, Linux, Knowledge in Web Sphere deployment Monitoring of day to day application processes Coordinates with Aurionpro team in Mumbai. Exp : 1Years to 3 Years Job Location : Delhi/ Gurgaon Client Site (Work from Office) To take your candidature ahead for an interview process, request you to share following details along with updated CV. Total Experience: Reason for Change: Current CTC: Expected CTC Offer in Hand CTC : Interested Candidate Can share CV with sanket.shigwan@aurionpro.com

Test Engineer with hands-on experience in 5G/4G, VoWiFi, & IoT device testing. Skilled in protocol testing, log analysis (QXDM, QCAT), and Android/3GPP standards. Experience with Qualcomm/MediaTek chipsets preferred contact on : npal@marquistech.com

Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Our team is responsible for building the Celonis end-to-end Task Mining solution . Task Mining is the technology that allows businesses to capture user interaction (desktop) data, so they can analyze how people get work done, and how they can do it even better. We own all the related components, e.g. the desktop client, the related backend services, the data processing capabilities, and Studio frontend applications. The Role: Celonis is looking for a Senior Software Engineer to build new features and increase the reliability of our Task Mining solution. You would contribute to the development of our Task Mining Client so expertise on C# and .NET framework is required and knowledge of Java and Spring boot is a plus. The work you ll do: Implement highly performant and scalable desktop components to improve our existing Task Mining software Own the implementation of end to end solutions: leading the design, implementation, build and delivery to customers Increase the maintainability, reliability and robustness of our software Continuously improve and automate our development processes Document procedures, concepts, and share knowledge within and across teams Manage complex requests from support, finding the right technical solution and managing the communication with stakeholders Occasionally work directly with customers, including getting to know their system in detail and helping them debug and improve their setup. The qualifications you need: 2-6 years of professional experience building .NET applications Passion for writing clean code that follows SOLID principles Hand-on experience in C# and .NET framework. Experience in user interface development using WPF and MVVM. Familiarity with Java, Spring framework is a plus. Familiarity with containerization technologies (i.e. Docker) Experience in REST APIs and/or distributed micro service architecture Experience in monitoring and log analysis capabilities (i.e. DataDog) Experience in writing and setting up unit and integration tests Experience in refactoring legacy components. Able to supervise and coach junior colleagues Experience interacting with customers is a plus. Strong communication skills. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

ANZEN Technologies Private Limited. stands as an unparalleled powerhouse, empowering organizations across industries with our visionary services, cutting-edge solutions, and ground-breaking services in the realm of Cyber Security, IT Governance, Risk Management, and Compliance. As your trusted partner, we offer a comprehensive suite of End-to-End security services and consultancy, tailored to safeguard critical infrastructure installations, elevate the standards of BFSI, eCommerce, IT/ITES, Pharmaceuticals, and an array of other sectors. Position : Associate Consultant Key Responsibilities: Knowledge regarding Incidents and SOC. Knowledge regarding security solutions such as WAF, IPS/IDS, Proxy, Firewall, AV, EDR etc. Knowledge regarding Logs and should be familiar with log analysis. Qualifications & Certifications : Graduated from IT Stream Experience: Candidate with 1 to 1.5 Years of experience. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment Preferred Skills & Location Experience in Cybersecurity, IT Industry from Navi Mumbai Office Address : ANZEN Technologies Private Limited Akshar Business Park, H - 3025, 3rd Floor, Plot No. 3, Sector-25, Vashi, Navi Mumbai 400703 https://anzentech.com Immediate Joiner may apply for this position

Security Engineering & Cyber Defense Operations Architect, implement, and optimize SIEM, SOAR, XDR, and EDR solutions for effective threat detection and response. Develop and maintain security controls, logging, and monitoring strategies to ensure comprehensive threat visibility. Evaluate and integrate AI and Machine Learning-based cybersecurity tools for enhanced detection and automated response. Implement MITRE ATT&CK Framework to improve detection logic and adversary tactics coverage. Automation & AI-Driven Security Design and implement SOAR (Security Orchestration, Automation, and Response) workflows to automate threat response. Develop and fine-tune AI/ML models to enhance anomaly detection, alert correlation, and predictive threat analysis. Automate threat hunting processes using AI-based behavior analytics and security automation tools. Threat Hunting & Threat Intelligence Lead proactive threat-hunting activities using MITRE ATT&CK, TTP-based detection, and hypothesis-driven approaches. Utilize threat intelligence platforms (TIPs) to enrich SOC alerts, correlate IoCs, and enhance incident response. Establish hunting methodologies using behavioral analytics, network telemetry, and endpoint forensics. Collaborate with intelligence-sharing platforms and industry peers to stay updated on emerging threats. Use Case Development & Optimization Design and maintain SIEM use cases based on threat modeling, attack surface analysis, and business risk. Continuously refine detection logic, correlation rules, and alerting thresholds to reduce false positives. Leverage MITRE D3FEND and MITRE ATT&CK to develop advanced attack detection strategies. Incident Response & Forensic Analysis Provide engineering support for incident response teams, helping with log analysis, forensics, and root cause analysis. Develop custom threat detection scripts and automation workflows to accelerate IR capabilities. Assist in post-incident investigations by collecting and analyzing digital evidence. Security Architecture & Compliance Work closely with security architects to integrate cyber defense controls into enterprise security architecture. Ensure adherence to NIST, ISO 27001, and regulatory frameworks in cyber defense implementations. Conduct security tool assessments and evaluate new cybersecurity technologies for continuous improvement. Leadership & Stakeholder Collaboration Lead a team of security engineers and analysts, mentoring them in advanced detection and response techniques. Collaborate with IT, DevOps, and business units to align security engineering with enterprise objectives. Conduct cybersecurity awareness programs for cross-functional teams to strengthen cyber resilience. Candidates preferred from Mumbai location ONLY.

SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Preferred technical and professional experience Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures Preferred technical and professional experience SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis

Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Our team is responsible for building the Celonis end-to-end Task Mining solution . Task Mining is the technology that allows businesses to capture user interaction (desktop) data, so they can analyze how people get work done, and how they can do it even better. We own all the related components, e.g. the desktop client, the related backend services, the data processing capabilities, and Studio frontend applications. The Role: Celonis is looking for a Senior Software Engineer to build new features and increase the reliability of our Task Mining solution. You would contribute to the development of our Task Mining Client so expertise on C# and .NET framework is required and knowledge of Java and Spring boot is a plus. The work you ll do: Implement highly performant and scalable desktop components to improve our existing Task Mining software Own the implementation of end to end solutions: leading the design, implementation, build and delivery to customers Increase the maintainability, reliability and robustness of our software Continuously improve and automate our development processes Document procedures, concepts, and share knowledge within and across teams Manage complex requests from support, finding the right technical solution and managing the communication with stakeholders Occasionally work directly with customers, including getting to know their system in detail and helping them debug and improve their setup. The qualifications you need: 7+ years of professional experience building .NET applications Passion for writing clean code that follows SOLID principles Hand-on experience in C# and .NET framework. Experience in user interface development using WPF and MVVM. Familiarity with Java, Spring framework is a plus. Familiarity with containerization technologies (i.e. Docker) Experience in REST APIs and/or distributed micro service architecture Experience in monitoring and log analysis capabilities (i.e. DataDog) Experience in writing and setting up unit and integration tests Experience in refactoring legacy components. Able to supervise and coach junior colleagues Experience interacting with customers is a plus. Strong communication skills. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

BitsSens Technologies LLP is seeking a detail-oriented and client-focused Application Support Analyst to provide functional and technical support for business-critical applications. The ideal candidate will act as a liaison between end-users, technical teams, and business stakeholders to ensure application reliability, usability, and performance. Key Responsibilities Serve as the primary point of contact for user-reported issues, queries, and requests related to business applications. Investigate application issues by analyzing logs, data inconsistencies, and user workflows. Troubleshoot and resolve or escalate incidents based on defined SLAs. Perform data validation, minor fixes, and configuration changes in coordination with the technical team. Document recurring issues, resolution steps, and user guides to support continuous improvement. Support UAT, training, and on-boarding of new users. Monitor application health, scheduled jobs, and system performance metrics. Liaise with developers, QA, infrastructure, and business teams to ensure timely and effective problem resolution. Participate in knowledge-sharing and continuous support process enhancements. Required Qualifications Bachelors degree in Computer Science, Information Technology, Business Systems, or related discipline. 2+ years of experience in application support, IT help desk, or business system analysis. Proficient with Microsoft Excel for preparing data and sharing insight. Experience with any ticketing system (Jira, ServiceNow, Freshdesk, etc.). Understanding of software development lifecycle (SDLC) and change management. Strong analytical and communication skills; ability to work directly with end-users. Basic familiarity with log analysis and web-based application troubleshooting. Preferred Skills Exposure to ERP/CRM systems or domain-specific platforms (e.g., energy, logistics). Knowledge of ITIL processes (incident, request, change management). Ability to work with Excel, SQL, dashboard tools, or BI systems. Experience supporting cloud or web-based or mobile applications. Soft Skills Client-centric attitude and problem-solving mindset Proactive, well-organized, and able to handle multiple priorities Team player with ability to collaborate across departments Willingness to learn new applications and domains quickly Why Join BitsSens Technologies? Opportunity to work with innovative technology teams supporting solutions across energy, infrastructure, and AI domains Exposure to real-world application lifecycle management and client interactions Growth path into roles such as Business Analyst, QA, or Application Support Engineer Supportive and fast-paced work culture

Position Overview : We are seeking a skilled and motivated Support Engineer to join our support team. In this role, you will serve as a critical link between customers and engineering, providing high-quality technical assistance, troubleshooting complex issues, and ensuring timely resolution of problems. The ideal candidate has a strong technical background, excellent communication skills, and a customer-first mindset. Responsibilities: Provide first- and second-line technical support for our products and services. Diagnose, troubleshoot, and provide possible solutions for software, and network-related issues. Act as a liaison between customers and internal teams, including product and engineering. Document customer interactions and technical issues in the companys ticketing system. Document issue resolution steps and known issues in the knowledge base. Reproduce customer-reported issues and escalate bugs or feature requests when necessary. Prioritize tasks effectively to meet SLAs and deadlines. Work closely with team members to share insights and best practices. Escalate complex technical issues to the appropriate team and follow up to ensure resolution. Requirements: Bachelors degree in computer science, Information Technology, Engineering, or equivalent experience. 2+ years of experience in a technical support, IT, or systems engineering role. Strong understanding of operating systems (Windows, Linux, macOS) and networking concepts. Experience with ticketing systems (Zendesk, Jira). Excellent problem-solving and communication skills. Customer-focused attitude with the ability to handle high-pressure situations. Accommodate working hours to support American and European customer base. Desirable Skills: Experience supporting SaaS or cloud-based platforms (e.g. AWS). Familiarity with scripting languages (Javascript, Python). Experience supporting AI tools/systems that use LLMs via APIs with prompts and RAG. Knowledge of APIs, PostgreSQL databases, and log analysis tools. ITIL or other relevant certifications. Experience: 2+ Years Relevant and Focussed experience Education: Bachelors degree in computer science, Information Technology, Engineering, or equivalent experience. Location: Work from office (Koregaon Park, Pune) Work Timings: Rotational Shift Workdays/shifts can be modified at the Managers discretion

JD for SAP Basis. Responsibilities: System Administration: Install, configure, and maintain SAP systems, including SAP HANA, ECC, and S/4HANA. Manage user access, roles, and authorizations within SAP. Monitor system performance, log analysis, and troubleshooting. System Upgrades and Migrations: Plan and execute SAP system upgrades and migrations. Manage transport systems and ensure proper software installation. Performance Tuning and Optimization: Implement proactive monitoring and tuning strategies to optimize system performance. Troubleshoot and resolve performance issues. Backup and Recovery: Develop and implement backup and recovery strategies. Manage disaster recovery planning. Support and Problem Resolution: Provide technical support for SAP systems. Respond to user tickets and resolve SAP Basis issues. Cloud Experience (If applicable): Deploy and manage SAP systems on cloud platforms (e.g., AWS, Azure). Work with SAP Business Technology Platform (BTP).

Orion Innovation is seeking a skilled T24 Environment Specialist with strong experience in deployment, environment support, and troubleshooting across cloud and on-premise infrastructures. The role involves managing COB processes, JBoss configurations, deployment of packages, and resolving technical issues through effective log analysis. Key Responsibilities: Error log analysis and provided solutions/feedback to clients. Should create and modify jboss configurations. Responsible for handling COB and errors in COB Supporting in restarts of the environments. Responsible for building images, helm updates and Docker builds. Should run services in DEBUG, Phantom and autoscale. Responsible for jar deployment and module.xml configuration. Should be responsible for all Cloud and non-cloud deployment activities. Should Troubleshoot environment related issues by analyzing logs. Should raise PACS tickets and follow-up on the resolutions from the PACS Key Skills: Good knowledge in T24 environment. Expertise in Cloud and non-cloud deployment activities. Understanding the logs and knowledge to resolve the errors if any. Expertise in Jboss setup and configurations. Experience in handling the deployment of DL, BCON, DSF Packages. Expertise in running COB in DEBUG, Phantom and autoscale. Good understanding on jar deployment and module.xml configuration. Strong knowledge war file configuration and deployment. Expertise in Troubleshooting environment related issues. Experience in TAFJEE configuration, beans and queue setups. Good experience in T24 upgrades, updates and product installations. Workbench setup and configuration knowledge. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, Orion, we or us ) are committed to protecting your privacy. This (orioninc.com) ( Notice ) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information.

Job Title: Performance Test Engineer Location: Chennai, India Job Type: FTE Job Description: Required Skills: 4 to 7 years of experience with JMeter to perform end-to-end Performance Testing of software products. Strong experience in developing JMeter scripts for testing Web based applications (Angular, React, Pega, SAP e.t.c). Strong skills on Java and/or Python programming languages. Fair understanding of AI especially Prompt Engineering using LLM or APIs including a good working knowledge of integrating AI features with day-to-day automation tasks. DevOps experience especially working with pipeline creation (Tekton or CloudBuild or GITHUBACTIONS) and testing tool containerization (dockers, Kubernates e.t.c) Expertise in production log analysis for workload modelling including ability to analyze client and server-side metrics to validate performance of applications. Deep understanding of Dynatrace or New Relic or AppDynamics e.t.c to identify performance bottlenecks and provide performance engineering recommendations. Ability to contribute to performance engineering of applications like SW/HW Sizing, Network, Server & code optimization. Need experience GCP ability to interpret metrics using Cloud monitoring tools (OpenShift CaaS, CloudRun metrics dashboards e.t.c) Strong problem solving and analytical skills, Ability to work independently and Self-Motivated. Excellent written and verbal communication skills, in English.

Roles and Responsibilities Conduct threat hunting activities to identify potential security threats and vulnerabilities. Analyze malware samples using various tools such as QRadar, Splunk, and ArcSight. Perform incident response duties including handling incidents, conducting root cause analysis, and implementing remediation measures. Monitor security event logs from multiple sources to detect anomalies and potential security breaches. Collaborate with other teams to develop threat intelligence reports and improve overall security posture. Desired Candidate Profile 7-12 years of experience in Security Operations Center (SOC) or related field. Strong understanding of incident response, threat analysis, threat intelligence gathering, log analysis, and security monitoring concepts. Proficiency in tools like QRadar, Splunk, ArcSight for malware analysis and incident response tasks.

Eurofins is developing eLIMS-NG program (Eurofins Laboratory Information Management System, the Next Generation), a comprehensive and integrated suite of tools and applications to support testing business in our laboratories worldwide. More specifically, eLIMS-NG SVR team is working on "Sample Validation and Reporting", project that allows the processing of Report Requests (search, modification, Report Generation, Report Validation, Report Distribution to name a few). ROLE & OBJECTIVES : Understand the functional requirements and create user stories for the development team. Create functional artifacts like business process model, domain model, algorithms, activity and sequence diagrams, and UX mockups to support requirement definition. Ensure that the functional and non-functional requirements are identified and clearly articulated. Participate in functional validation and sprint reviews. Participate in development discussions to ascertain if the requirements are clearly understood, document conflicts, and revising the functional specifications after resolving the conflicts based on the discussion with the Business Process Owner. Contribute to identifying key test scenarios for the user requirements. Serve as the liaison between the Business and the Development team. The role is expected to work in the same time zone as the development team. Skills Required: Experience in UML to create domain model, activity diagrams to clarify requirements. Experience to decompose large functional requirement into independent, granular user stories. Experience with functional designs and tools for user journeys. Strong leadership to influence and drive diverse stakeholders. Passionate about software development and with good communication skills. Good business understanding to facilitate discussions from Leadership to Business users.

We are looking for a passionate and experienced System QA Engineer to join our Cisco Meraki team, passionate about testing our enterprise switching products. In this role, you will be responsible for validating the quality and adaptability of our switching platforms through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments. You are an ideal candidate if you have: 8+ years of experience in software or system quality assurance, with a strong focus on system-level testing of enterprise switches. Hands-on experience crafting and driving solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions. Deep understanding and strong knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to STP, RSTP, MSTP, VLAN, Link Aggregation (LAG), OSPF, BGP, VRRP, DHCP, and multicast, ipv4, ipv6, security features and other related technologies.. Attention to detail, proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early. Strong experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams. Familiarity with Cisco Meraki or other enterprise-class switches, and confidence working in Cloud-based configuration environments. Cisco Confidential Proficiency in working with Linux systems and using command-line tools for test execution and log analysis. Strong proficiency in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is required. A strong team player mindset, with a can-do attitude and a willingness to take ownership and jump in wherever needed. Excellent written and verbal communication skills. A Bachelors or Masters degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience. Bonus points for: Scripting or automation experience using Python or Ruby for test setup, Orchestration, or data analysis. Familiarity with CI/CD pipelines or automated test frameworks. Familiarity with SIFOs and PoE related testing experience Experience with Cisco IOS, Catalyst Switch

We help the world run better What youll do As a Support Engineer for the SAP Analysis and API product, you will manage customer incidents in a ticketing system, providing solutions to technical issues that impact business processes. You will adhere to SLAs and KPIs, report defects to development, and work closely with engineering teams to prioritize and validate fixes. You ll maintain broad product knowledge and deep expertise in specific components. You will also participate in de-escalations for critical issues, provide timely updates via phone and email, and collaborate with global support teams to ensure successful outcomes. On-call support during evenings and weekends may be required on a rotational basis. You ll mentor fellow engineers, enhance team productivity, and contribute to knowledge sharing by creating documentation and knowledge base articles. You will follow a personal development plan, leveraging training and resources to grow your skills. Additional tasks may be assigned as needed. What you bring 3-8 years of experience in support, software development, or QA for enterprise cloud applications Strong skills in SQL, log analysis, and debugging web technologies (HTML, XML, JSON, SOAP) Ability to read Java and object-oriented code; troubleshoot browser-based issues Experience with SAP Ariba, SAP MDG, or SAP S/4HANA preferred Proven multitasking and problem-solving skills in fast-paced environments Excellent communication skills with a customer-focused mindset Fluent in English (written and spoken) Bachelor s or Master s degree in a technical field preferred. You bring a positive attitude, work well under pressure, and are passionate about helping customers succeed. Meet your team Join a global, collaborative team supporting SAP Analysis and API products. We value learning, teamwork, and customer success, working closely with product and engineering to solve complex issues and deliver high-impact solutions. SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420684 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420684 Posted Date: Jun 10, 2025 Work Area: Customer Service and Support Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response. Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems. They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues. This individual is user focused and works to resolve client needs in a timely manner. These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices. The SOC Analystis expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipmentat client locations. The Analystis expected to be familiar with a wide range of security tools and understand basic security fundamentals. TheAnalystwill perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis. Roles & Responsibilities: Monitor and analyze network traffic and alerts Investigate intrusion attempts and perform in-depth analysis of exploits Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident Conduct proactive threat research Review security events that are populated in a Security Information and Event Management (SIEM) system Tuning of rules, filters, and policies for detection-related security technologies to improve accuracy and visibility Data mining of log sources to uncover and investigate anomalous activity, along with related items of interest Independently follow procedures to contain, analyze, and eradicate malicious activity Document all activities during an incident and provide leadership with status updates during the life cycle of the incident Incident management, response, and reporting Provide information regarding intrusion events, security incidents, and other threat indications and warning information to the client Track trends, statistics, and key figures for each assigned client Assist with the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions Reporting Incident reports Security status reports Client-facing security meetings Position : Incident handling/response experience Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Understanding ofanda strong desire to learn common security technologies (IDS, Firewall, SIEM, etc.) The ability to think creatively to find elegant solutions to complex problems Excellent verbal and written communication skills The desire to work both independently and collaboratively with a larger team A willingness to be challenged along with a strong appetite for learning 8-10years of experience in Information Security, Incident Response, etc. (or related field) Hands-on experience with common security technologies (IDS, Firewall, SIEM, etc.) Knowledge of common security analysis tools & techniques Understanding of common security threats, attack vectors, vulnerabilities and exploits Knowledge of regular expressions Education: BachelorsDegree in Computer Science, Information Security or related/equivalent educational or work experience One or more of the following certificationsCISSP, GCIA, Security+, CEH, ACSE

Required Skills Technology | Sentinel SIEM Tool Expert | Level 3 Support Technology | Securonix SIEM Tools Expert | Level 3 Support Technology | ArcSight SIEM Tools Administrator | Level 2 Support Technology | Cybersecurity General Administrator | Level 2 Support Technology | Network Traffic Analysis Administrator | Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | CompTIA Security+/Certified SOC Analyst (CSA)/GIAC Security Essentials (GSEC)/Certified Ethical Hacker (CEH)/Cisco Certified CyberOps Associate/GIAC Certified Incident Handler (GCIH)/GIAC Security Operations Certified (GSOC) Delivery Skills required are: - Technical Expertise: - *Expert knowledge of threat detection techniques and tools. *Leading incident response efforts, including advanced techniques for containment, eradication, and recovery. *Conducting in-depth digital forensics investigations. *Expertise in configuring and optimizing SIEM (Security Information and Event Management) systems. Analytical Skills: - *Deep understanding of log analysis techniques and tools. *Identifying patterns and anomalies in large datasets. *Integrating threat intelligence into monitoring and response processes. *Staying updated on the latest threat intelligence and applying it to enhance security. Collaboration and Coordination: - *Working closely with other IT and security teams to ensure comprehensive security coverage. *Leading the coordination of response efforts during major incidents. *Ensuring effective communication and collaboration among all stakeholders. *Coordinating with external partners and vendors for specialized support. Continuous Improvement: - *Continuously evaluating and improving security processes and procedures. *Implementing lessons learned from incidents to enhance the overall security posture. *Contributing to the development and updating of security policies and procedures.

Grow with us About this opportunity! The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks: General : Handle and resolve Customer issues & Provide dedicated support Deliver results & meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Operational : Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority. Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed. Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases. Available to handle customer technical queries all the time and ensure timely response. Make constant efforts to be updated on relevant technical skills. Participate in Project activities and involve as needed. Take handover from Project and ensure all the check points completed. Customer Specific : Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Business Related : Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Position Qualifications Education Qualification & Years of Experience Education: BE/B Tech or equivalent Min years of experience: 8-10 Years Skill Experience Experience on working in 4G & 5G Packet Core is must. Following applications/functions are considered to be part of Packet Core : MME/AMF/SMF/PCC EPG/Packet Gateway SAPC/CCPC/5G Policy Controller An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units Should able do tracing and complex logs analysis for Packet Core Nodes (4G & 5G) Exposure to any of the following Cloud Core applications/environment is desired CCSM/CCDM/CCRC (Sub. Management, Data Management, Resource Function) OpenStack (CEE), Kubernetes (CCD), IP Routing, IMS Strong technical skill should be exhibited when dealing with customer issues. Should have worked in a Support function earlier Past experience with Ericsson will be preferred Good knowledge of 3GPP in 5G Packet Core Primary country and city: India (IN) || Gurgaon Req ID: 768242