344 Log Analysis Jobs - Page 5

As a Datadog L3 Transition and Transformation(T&T) Resource, you will be responsible for leading the transition of Datadog monitoring solutions into client environments. This involves conducting a thorough analysis of existing monitoring systems and developing and executing transition plans to ensure a seamless integration of Datadog solutions with minimal disruption. Your role will also include designing and implementing advanced configurations within the Datadog tool to align with client-specific monitoring requirements. You will troubleshoot and resolve complex technical issues during the transformation phase, providing hands-on expertise as needed. In addition, you will serve as an L3 escalation point for Datadog-related queries, showcasing an in-depth understanding of the platform's features and functionalities. Conducting comprehensive system analysis to optimize performance, including fine-tuning alerting, incident response, and reporting mechanisms will be part of your responsibilities. Collaboration is key in this role, as you will work closely with cross-functional teams, including support, operations, and engineering, to ensure a cohesive transition and transformation process. You will also mentor and guide L1/L2 support teams, providing technical insights and facilitating knowledge transfer. Client interaction is another significant aspect of the job, where you will engage with clients to understand their unique monitoring needs and customize Datadog solutions accordingly. Conducting training sessions for clients to enhance their understanding and proficiency in utilizing Datadog capabilities will also be part of your duties. Documentation plays a crucial role in this position, as you will be required to create and maintain comprehensive documentation of Datadog transition and transformation processes. This will facilitate knowledge sharing within the team and ensure a smooth workflow. Continuous improvement is encouraged, and you will actively participate in identifying areas for enhancement in Datadog tools and contribute insights for product improvement. Your technical skills should include proficiency in the Datadog platform, cloud-based monitoring, APM, infrastructure monitoring, scripting languages for automation and integration, containerization technologies, microservices architecture, incident response, log analysis, and performance optimization. Requirements for this role include a Bachelor's degree in a relevant field or equivalent practical experience, a proven track record in implementing Datadog solutions with a focus on transition and transformation, excellent communication skills, and the ability to convey technical concepts effectively. Relevant certifications in Datadog and other related technologies are highly desirable.,

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Level 2 SOC Analyst, your role involves deeper investigation of security alerts and confirmed incidents. You will validate escalated events using Sumo Logic and CrowdStrike Falcon, enrich them with context, and work closely with L3 analysts to assist in containment and timely remediation. You will also assist in improving detection fidelity and supporting SOAR automation. Roles & Responsibilities:-Intermediate Sumo Logic SIEM query and dashboarding skills-Alert Triage & Investigation:Experience investigating escalated alerts using SIEM or EDR-Hands-on experience with CrowdStrike EDR investigations-Incident Response and Containment:Take necessary actions to contain, eradicate and recover from security incidents.-Malware Analysis:Perform malware analysis using the sandboxing tools like CS etc.-SOAR Execution:Running and modifying basic playbooks in Sumo Logic SOAR-Incident Reporting and Documentation:Strong reporting skills with accurate detail capture to provide the RCA for the true positive security incidents with detailed documentation.-Communication & Collaboration:Send emails to request information, provide updates, and coordinate with different teams to ensure tasks are completed efficiently.-MITRE ATT&CK Mapping:Ability to classify incidents with tactics/techniques-Alert fine tuning recommendations to reduce false positive noise-Investigate alerts escalated by L1 to determine scope, impact, and root cause-Perform in-depth endpoint and network triage using CrowdStrike-Use CrowdStrike Falcon to perform endpoint analysis and threat validation-Correlate multiple log sources in Sumo Logic to trace attacker activity-Execute or verify SOAR playbooks for containment actions (isolate host, disable user)-Enrich events with asset, identity, and threat intelligence context-Document investigation workflows, evidence, and final conclusions-Support L3 during major incidents by performing log or memory triage-Suggest improvements in alert logic or SOAR workflow to reduce false positives-Conduct threat research aligned to alert patterns and business context-Enhance alert fidelity with threat intel and historical context-Document investigation findings and communicate with stakeholders Professional & Technical Skills: -Exposure to threat hunting techniques-Scripting to assist SOAR playbook tuning-Triage Automation:Ability to identify playbook gaps and recommend improvements-Cloud Security Basics:Awareness of log patterns from AWS/Azure-Log Analysis:Correlation and trend identification in Sumo Logic-Certifications:SC-200, CySA+, ECSA or relevant advanced certification-SIEM:Advanced queries, dashboards, correlation logic-SOAR:Execute and troubleshoot playbooks-Tools:CrowdStrike (RTR, detections, indicators), Sumo Logic SIEM-Threat Analysis:IOC enrichment, TTP identification-Primary Skill:Incident Investigation and Enrichment Additional Information:- The candidate should have minimum 3 years of experience in Security Information and Event Management (SIEM) Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security challenges. Roles & Responsibilities:-Monitor, analyze security alerts from SIEM platforms and other threat detection systems to identify potential security incidents by following established processes.-Design and optimize complex search queries; create and maintain custom dashboards, alerts, and reports to improve visibility and detection capabilities.-Collaborate with IT, infrastructure, and application teams to manage and resolve security incidents effectively.-Lead and participate in security incident response activities, ensuring accurate documentation and closure of incidents.-Improve SOC operations by enhancing processes, developing playbooks, and updating standard operating procedures (SOPs).-Mentor and support junior analysts by providing guidance and resolving escalated alerts.-Conduct deep-dive investigations into advanced or persistent threats and track incidents through to resolution.-Actively participate in and lead client meetings, providing technical input and updates on ongoing incidents or improvements.-Identify and reduce false positives through alert fine-tuning and continuous rule optimization.-Apply knowledge of threat models, threat intelligence, and attacker techniques (e.g., MITRE ATT&CK) to enhance detection strategies.-Administer core SIEM components, including deployment servers and indexers, ensuring high availability and performance.-Contribute to building and enhancing detection content, such as correlation rules and threat detection logic. Professional & Technical Skills: -Experience working as SOC analyst.- Strong Understanding of tools like SIEM, CrowdStrike, MS Defender, Proofpoint, Azure, IDS/IPS.- Strong Understanding of TCP/IP, DNS, DHCP, HTTP/HTTPs, VPN- Basic understanding of Windows/Linux command line tools.- Log analysis from operating systems, firewalls, etc.- SIEM/SOC operations experience for very large enterprises.- Knowledge on MITRE/CKC framework. Additional Information:- The candidate should have minimum 3 years of experience in Security Information and Event Management (SIEM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and facilitating the transition to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security challenges. Roles & Responsibilities:-Monitor, analyze security alerts from SIEM platforms and other threat detection systems to identify potential security incidents by following established processes.-Collaborate with IT, infrastructure, and application teams to manage and resolve security incidents effectively.-Participate in security incident response activities, ensuring accurate documentation and closure of incidents.-Improve SOC operations by enhancing processes and updating standard operating procedures (SOPs).-Actively participate in client meetings, providing technical input and updates on ongoing incidents or improvements.-Identify false positives through alert fine-tuning and continuous rule optimization.-Apply knowledge of threat intelligence, and attacker techniques (e.g., MITRE ATT&CK) to enhance detection strategies.-Contribute to enhancing detection content, such as correlation rules and threat detection logic. Professional & Technical Skills: - Experience working as SOC analyst.- Good Understanding of tools like SIEM, CrowdStrike, MS Defender, Proofpoint, Azure, IDS/IPS.- Strong Understanding of TCP/IP, DNS, DHCP, HTTP/HTTPs, VPN- Basic understanding of Windows/Linux command line tools.- Log analysis from operating systems, firewalls, etc.- SIEM/SOC operations experience for very large enterprises.- Knowledge on MITRE/CKC framework. Additional Information:- The candidate should have minimum 2 years of experience in Security Information and Event Management (SIEM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title Proactive/Connectivity Expert MR CT Job Description Proactive/Connectivity Expert - MR CT Your role: The Proactive / Connectivity Expert will be the Engineering specialist for their respective modality, such as MR, CT Must demonstrate technical competency for remote support. They will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information. They will be the nodal point for the technical issues faced in zone for their respective modality. RSN or other available remote tools & suggestions to field team Alert handling, Pro-active monitoring. Youre the right fit if: BE/B.Tech in Electronics / Electricals / Instrumentations engineering Minimum 1-2 years of experience in the remote service of specific product lines Deep knowledge of all delivery KPI s and ensure performance within target Call Analysis. Technical analysis for identifying any failure pattern & timely brainstorming for same. Remote Diagnostics - must have the capability to prepare repair plan based on log analysis. Must demonstrate skillset for usage of PRS tools. How we work together We believe that we are better together than apart. This means working in-person at least 3 days per week. #LI-EU #LI-Hybrid

Paramatrix Technologies Pvt. Ltd is looking for SOC Analyst L3 to join our dynamic team and embark on a rewarding career journey Monitor and analyze security events and incidents, identifying and investigating potential threats Maintain the security of our network and systems by implementing security controls and best practices Work closely with the rest of the security team to ensure that our systems and networks are secure and compliant with industry standards Maintain accurate documentation and reports on security events and incidents Communicate effectively with team members and other stakeholders to ensure that security issues are addressed in a timely and effective manner Stay up to date with the latest security technologies and threats

Monitor security alerts & events in the SIEM, Assist in the initial triage of alerts, Collect & organize log data during investigations, maintaining incident tracking & report through ticket systems, Follow Standard Operating Procedures (SOPs).

Seeking a Support Engineer with 4+ years of experience in Integration & Middleware. Must have expertise in IBM WebSphere, Apache Tomcat, Apigee, Azure, Cosmos DB, AKS, DevOps tools, and ITX. Chennai location. Required Candidate profile Experienced Support Engineer with strong skills in WebSphere,Tomcat,Apigee,Azure,Cosmos DB,AKS, DevOps, and ITX.Proven success in maintaining integration environments and resolving issues efficiently.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 4 years of experience in an applied research setting (e.g., product or academic), or similar. Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies). Preferred qualifications: Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field. 3 years of experience working with executive leadership (e.g., Director level and above). 2 years of experience conducting UX research on products, managing projects, and working in a large organization. Experience in running user research programs, employing a variety of quantitative and qualitative research methods. Familiarity with foundational and tactical research methods, as well as other methods such as diary studies, literature reviews, survey design (including maxdiff, conjoint) and log analysis, etc. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google s businesses. As a User Experience Researcher (UXR), you ll help your team of UXers, product managers, and engineers understand user needs. You ll work with stakeholders across functions and levels and have impact at all stages of product development. You ll play a critical role in creating useful, usable, and delightful products. You ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user. Responsibilities Define and implement quantitative UX research studies, employing statistical analysis for survey design, A/B testing, and log analysis to measure user behavior and product impact. Engage cross-functional stakeholders to align on research needs and quickly define projects that clearly convey the goals, hypotheses, recruiting characteristics, methods to be used, and expected impact. Conduct quantitative and qualitative research studies across the product and design lifecycle with minimal supervision. This can include foundational and tactical studies, as well as diary studies, literature reviews, surveys, max-diff, log analysis and relevant approaches to answer the research questions. Analyze, synthesize, and interpret study findings into key insights to be delivered to cross-disciplinary stakeholders in a clear, concise, and compelling way. Provide consultation/guidance to other UX researchers on quantitative design and methods.

Knowledge on Storage Servers, hardware devices, Hands on system admin experience with RHEL OS, Windows 2016 Good in implementation, configuration, monitoring and administration for Infra,Ensure SOD & EOD and backup activities Virtulaization -VM Ware Required Candidate profile Team oriented, always ready to take up new challenges To be able to perform in 24 x 6 environment in a shift roaster including compulsory night shifts. Should be willing to work independently

Profile - L1 Application & Production Support Engineer Exp- 2+yrs Location- Navi mumbai Budget Details- 5-6 lpa Notice Period- Immediate or 15 days Key Responsibilities: Provide L1/L2 application and production support for enterprise systems. Perform patch deployments, version upgrades, and coordinate application releases. Analyze application and system logs to troubleshoot and resolve incidents. Monitor performance and health of applications using AppDynamics, VuNet, etc. Manage and track issues using Jira or other ticketing tools. Support and troubleshoot on Windows Server, Linux, IIS, and Apache Tomcat. Execute basic database queries and issue handling in MSSQL and Oracle environments. Follow up with internal teams for timely VAPT issue closure. Coordinate with network teams for resolving issues related to: Firewall rules Load balancer configuration DNS resolutions Required Technical Skills: OS: Windows Server and Linux (basic command line & troubleshooting) Web Servers: IIS and Apache Tomcat Databases: MSSQL, Oracle (basic support and query execution) Monitoring Tools: AppDynamics, VuNet (or similar APM tools) Ticketing Tools: Jira (incident, change, and problem tracking) Log Analysis: Ability to analyze logs from web servers, app servers, DBs Networking: Basic understanding of firewall, load balancer, DNS Communication: Clear and professional interaction with cross-functional teams Nice to Have: ITIL awareness (incident, change, and problem management) Scripting knowledge (Shell, PowerShell) Experience in 24x7 production support environment Familiarity with change/request/release processes. Apply Now Apply For Job

Job Title: Mainframe Developer About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location-Pune/Chennai Exp-7-12 Years Job Description: Must have Strong knowledge JCL, Different ways to pass data from JCL and JCL Optimizations Must have strong knowledge on UTILITIES, Datasets, Must have strong knowledge on STEPLIB, JCLLIB, Instream PROC, Catalog PROC, Possess Strong knowledge on COBOL language, Possess Strong knowledge on DB2, Should be proficient in Writing Stored procedures, CICS programs, Strong problem solving skills, log analysis, debugging/troubleshooting Strong knowledge on Different codes, like SQL Code, Abend code, deadlocks, Good to have CI/CD Jenkins, chef/puppet knowledge, Good to have Splunk or Dynatrace knowledge Should have Production support experience with ITSM Knowledge. willing to work in shifts and on call support, Good and confident communications skills

Software Engineer Payment Systems Job Title : Software Engineer – Payment Systems Location : Chennai, Hyderabad, Bangalore Experience : 1-4 Role Summary: Design, develop, and maintain scalable and secure payment systems that support real-time transactions across multiple channels including UPI, cards, and wallets. Key Responsibilities: Build and optimize payment processing modules and APIs. Ensure high availability, fault tolerance, and security of payment systems. Collaborate with product, QA, and DevOps teams for seamless deployment. Integrate with external payment gateways and banking systems. Monitor transaction performance and troubleshoot issues. Qualifications: 3–6 years of experience in software development, preferably in fintech. Proficiency in Java, Python, or Node.js. Experience with RESTful APIs, microservices, and cloud platforms (AWS, GCP). Understanding of payment protocols and compliance standards (PCI-DSS, ISO 8583).

Overview As a Sr. QA Tester 7+ years of experience in automation testing with expertise in Selenium WebDriver Perform Functional Testing and UI testing for the features. Execute manual test cases using Postman to validate the functionality and reliability of RESTful APIs developed in the project. Set up required parameters in test environment required by the test scripts. Develop and maintain automated test scripts using Selenium to ensure efficient regression testing of the application. Conduct performance testing to evaluate application responsiveness and stability under varying load conditions. Document test results and defect reports, providing clear and actionable feedback to the development team for timely resolutions. Collaborate with cross-functional teams to ensure that testing aligns with project requirements and timelines, contributing to overall product quality SQL and some scripting skills for log analysis Knowledge of Cards or other Dispute Management system will be a plus Responsibilities Essential skills Must have skillsets Desired skills Good to have skillsets Experience Minimum of years of experience in Benefits Collaborative working environment We stand shoulder to shoulder with our clients and our peers, developing solutions that create a sustainable today and tomorrow. Continuous learning - Our Learning & Leadership Development team has established a world-class learning ecosystem that enables you to acquire and develop the right skills by delivering a suite of accredited training courses. Global organisation - We provide solutions to leading brands from various sectors, giving you the opportunity to work with top-tier companies providing impactful solutions to our customers customers.

Req ID: 328552 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Middleware Web Developer to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Job Description: Middleware Web Developer for Shipping Agile Team involves Phases: Feasibility, Analysis/Design, Code, Unit, Build, System, Integration, Deployment, Production Support. Tasks will include providing technical direction to team members and interfacing teams, requirements analysis, sizing, and scoping, implementing new initiatives, log analysis, build scripts, defect corrections, continuing engineering items, and leading all phases of the Software Lifecycle process. This application provides the shipping needs of UPS customers by allowing them to prepare, label, ship, and manage their shipments. The successful candidate must be proficient in developing / building / implementing restful API\s using Java/J2EE, Rest WebService, SOAP, XML and Spring Boot under Linux enviornment. Knowledge in GKE/Kubernetes will be added advantage. Mandatory Skills: Java/J2EE, Rest Webservice and Spring Boot About NTT DATA NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If youd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . #LI-INPAS

Reporting to the Head of ANALECs Global QUALITY ASSURANCE AND PRODUCT SUPPORT GROUP, the Consultant is required to provide a high-quality service to the Global Clients. The core focus centers on Client Management and Stakeholder Management. The successful individual is required to work in coordination with the other Business Units in ANALEC (Implementation Consulting, Software Development, Software Testing, Release Team) in order to take complete Ownership of daily challenges and problems given by our clients. Responsible for Logging of Tickets-Taking Complete Ownership of the Tickets logged. Ensuring Total Time taken for issue Resolution is as per SLA while Maintaining the Quality of Resolution. Enjoy Challenging work- The successful candidate must be willing to engage in the investigation of the problem, never giving up until it is resolved. Working as an Account Manager-Takes complete Ownership of the outstanding issues of the Tickets logged for the Assigned Global Customer, working closely with the Implementation Consulting, Software Development, and Software Testing, Release Team etc. for successful, timely and quality resolution of the Logged Tickets. Under MIS reporting, the job holder requires to do a regular and correct updating of the Ticket Tracker sent to the Management on the issues assigned. Interact with the Head of the ANALECs Global Support Group Head and other Stakeholders involved pertaining to the progress of the reported escalations. Requisite Skill Set- The skill set essential for this job is as follows: Good Organization Skills, Detail Oriented, Process Oriented. Good Interpersonal Skills: Teamwork and participation with stakeholders while maintaining independence and discipline in closure of Tickets. Ability to influence and gain co-operative relationship internally with the Departments and externally with Global Customers. Troubleshooting & Problem-Solving Ability to analyze and solve technical problems Basic SQL knowledge to use the Select, Update, insert queries (not essential initially but individual will need to acquire). Basic VBA Macros knowledge to understand the errors/issues required for Ticket Resolution (not essential initially but individual will need to acquire). Excellent Communication skills- Written & Spoken English. Self- starter, works well unsupervised or with limited supervision. Willingness to work in rotational shifts. Work Experience- Candidate must have the following experience and attributes : 2+ years in Technical/Application Support. Experience on Logging and Resolving of the Tickets with Global Clients. Experience of creating Technical Documentation (related to the tickets logged and resolved) Track record to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. Experience of rapidly learning new software and maintain competency with developing technologies. Experience of On-the-Spot Troubleshooting during a Release Process. Experience of working effectively in a diverse workforce and interacting with International Clients.

Interested candidates can directly apply via below link: https://jobs.amdocs.com/careers/job/563431001831462 Required Technical Competencies: Working knowledge of Microsoft tools like Office, Word, Excel. Working knowledge of incident management tool like Jira and monitoring and logs analysis tools like Splunk, Argos , Grafana , SOAP UI will be an advantage. ITIL/ITSM knowledge and certification would be an added advantage. Having exposure to telecom domain. Excellent Communication Skills. Willingness to learn drive issues towards resolution. Infrastructure Background: Experience in managing server deployments, ensuring server health, and monitoring certificate validity. Proficiency in configuration management and troubleshooting infrastructure-related issues. Strong understanding of log analysis using tools like Splunk, Argos, Grafana or similar logging solutions. Ability to perform advanced triaging by analyzing logs to identify root causes of infrastructure issues. Proficiency in manual testing for rapid issue verification and basic sanity flow checks, utilizing tools like Postman/curl for API testing. Experience in working in ambiguous situations, working under pressure, and flexible work hours (across multiple time zones) Required Behavioral Competencies : Effective Communication & Stakeholder Management: Ability to independently lead war-room discussions with multiple stakeholders and provide rapid, clear responses to customer queries. Adaptability & Resilience: Ability to work effectively in ambiguous situations, under pressure, and with flexible work hours. Sense of Urgency & Ownership: Production-oriented with a strong sense of urgency and sensitivity to production requirements. Analytical Thinking: Good analytical skills , coupled with the ability to systematically approach and resolve complex problems. Collaboration & Teamwork: Ability to work effectively within a team environment, fostering cooperation and knowledge sharing. Incident management often requires coordinated efforts across multiple teams. Proactive Learning & Continuous Improvement: Demonstrated commitment to learning from incidents, identifying areas for improvement, and implementing changes to prevent recurrence. Decision-Making & Judgment: Ability to make sound decisions under pressure, often with limited information. This includes prioritizing tasks and determining the best course of action.

SUMMARY Job description Role : WAF EngineerAkamai GCB 4 Experience : 7-11 years Location : Pune, Hyderabad Job Description Key Responsibilities Collaborate with Capability Lead to provide Web Application and API Protection for critical applications primarily on the Akamai platform Monitor and review all tuning requests and conduct detailed log analysis to identify false positives and optimize WAF rules Create and maintain comprehensive documentation for WAF tuning procedures, policies, and configurations Develop, test, and recommend WAF policies and rules tailored to specific applications and environments Proactively assist with identifying false positives and collaborate with cross-functional teams for seamless integration of WAF solutions Work with Application teams to enable web application protection and deliver antibypass protection for on-premise applications currently using Akamai Provide recommendations for WAF configuration based on best practices and security requirements Perform regular assessments and audits of WAF configurations to ensure optimal security posture and compliance with industry standards Maintain evidence for audit and regulatory requirements and deliver monthly and quarterly business reviews for application owners Stay updated with the latest web security threats, vulnerabilities, and trends to continually enhance WAF effectiveness Evaluate, design, and deliver new and alternative WAAP features and/or solutions Key Accountabilities Ensure alignment with capability lead and control owner to deliver consistent WAAP policies across multiple infrastructures Timely and accurate review and action on all WAF tuning requests Conduct thorough log analyses to effectively identify and mitigate false positives ensuring optimized WAF rules Maintain comprehensive and up-to-date documentation for all WAF tuning procedures, policies, and configurations Develop and recommend tailored WAF policies and rules for various applications and environments Proactively identify and address false positives to enhance overall WAF accuracy Collaborate effectively with cross-functional teams to integrate WAF solutions seamlessly into existing security infrastructure Collaborate effectively with application teams to enable WAF protection Ensure connectivity to origin servers on-premise only comes through Akamai to prevent direct to origin attacks Provide expert recommendations for WAF configurations based on best practices and current security requirements Perform regular assessments and audits of WAF configurations to maintain optimal security posture and compliance with industry standards Perform service reviews with accountable service application owners Stay informed about the latest web security threats, vulnerabilities, and trends to ensure continuous enhancement of WAF effectiveness -

We partner with businesses to design and build Tech platforms from scratch or to re-engineer and modernize their legacy systems. Our teams have expertise in Full Stack Technologies, REST API Servers, Blockchain, DevOps, Cloud Technologies, Data Engineering, and Test Automation. We are building next-gen SaaS platforms for e-commerce and health-tech domains. Role Description: As a QA Automation Engineer, you will be responsible for ensuring the quality and reliability of backend services through robust API test automation. You will work closely with development, DevOps, and QA teams to design scalable automation frameworks, implement API test cases, and integrate them into CI/CD pipelines. This role requires strong expertise in Java, Rest Assured, and API testing best practices, along with a deep understanding of automation frameworks and testing methodologies. Responsibilities: Lead and contribute to API test automation efforts using Rest Assured and Java, ensuring robust and maintainable test coverage. Develop and maintain custom API test automation frameworks using Java, incorporating best practices in design and scalability. Implement and manage test cases using TestNG or JUnit, and manage project builds with Maven or Gradle. Validate RESTful APIs through rigorous testing of HTTP methods, response status codes, authentication mechanisms, JSONPath expressions, and data integrity. Identify and test for edge case scenarios to ensure API reliability and fault tolerance. Integrate test automation suites into CI/CD pipelines using tools such as GitLab CI and Jenkins, ensuring seamless deployment validation. Utilize tools like Postman and Swagger to test and validate APIs against defined specifications and contracts. Perform deep debugging, troubleshooting, and log analysis to diagnose and resolve test failures and environment issues. Collaborate effectively in a team environment using Git for version control and following standard branching and merging practices.

Position: IT Support Lead Experience: 5 - 10 years of experience in application support, with at least 2+ years in a technical leadership or team lead role. Proven track record of resolving L2/L3-level issues in enterprise environments. Technical Skills Strong debugging experience with Java , JavaScript , and web-based applications. Proficiency in SQL and Oracle , including query optimization, indexing, and stored procedures. Hands-on experience with monitoring/logging tools: AppDynamics , ELK , Splunk , Dynatrace , DataDog . Solid understanding of application infrastructure, APIs, and network basics. Exposure to DevOps pipelines , version control systems (Git), and deployment automation is beneficial.

We are seeking an experienced Azure Data Engineer to join our team in a hybrid Developer/Support capacity. This role focuses on enhancing and supporting existing Data & Analytics solutions by leveraging Azure Data Engineering technologies. The engineer will work on developing, maintaining, and deploying IT products and solutions that serve various business users, with a strong emphasis on performance, scalability, and reliability. Must-Have Skills: Azure Databricks PySpark Azure Synapse Analytics Key Responsibilities: Incident classification and prioritization Log analysis and trend identification Coordination with Subject Matter Experts (SMEs) Escalation of unresolved or complex issues Root cause analysis and permanent resolution implementation Stakeholder communication and status updates Resolution of complex and major incidents Code reviews (Per week 2 per individual) to ensure adherence to standards and optimize performance Bug fixing of recurring or critical issues identified during operations Gold layer tasks, including enhancements and performance tuning. Design, develop, and support data pipelines and solutions using Azure data engineering services. Implement data flow and ETL techniques leveraging Azure Data Factory, Databricks, and Synapse. Cleanse, transform, and enrich datasets using Databricks notebooks and PySpark. Orchestrate and automate workflows across services and systems. Collaborate with business and technical teams to deliver robust and scalable data solutions. Work in a support role to resolve incidents, handle change/service requests, and monitor performance. Contribute to CI/CD pipeline implementation using Azure DevOps. Technical Requirements: 3 to 6 years of experience in IT and Azure data engineering technologies. Strong experience in Azure Databricks, Azure Synapse, and ADLS Gen2. Proficient in Python, PySpark, and SQL. Experience with file formats such as JSON and Parquet. Working knowledge of database systems, with a preference for Teradata and Snowflake. Hands-on experience with Azure DevOps and CI/CD pipeline deployments. Understanding of Data Warehousing concepts and data modeling best practices. Familiarity with SNOW (ServiceNow) for incident and change management. Non-Technical Requirements: Ability to work independently and collaboratively in virtual teams across geographies. Strong analytical and problem-solving skills. Experience in Agile development practices, including estimation, testing, and deployment. Effective task and time management with the ability to prioritize under pressure. Clear communication and documentation skills for project updates and technical processes. Technologies: Azure Data Factory Azure Databricks Azure Synapse Analytics PySpark / SQL Azure Data Lake Storage (ADLS), Blob Storage Azure DevOps (CI/CD pipelines) Nice-to-Have: Experience with Business Intelligence tools, preferably Power BI DP-203 certification (Azure Data Engineer Associate)

So, what’s the role all about? Seeking a skilled and experienced DevOps Engineer in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Design, implement, and maintain CI/CD pipelines using Jenkins to support automated builds, testing, and deployments. Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness. To streamline operational workflows and develop automation scripts and tools using shell scripting and other programming languages. Collaborate with cross-functional teams (Development, QA, Operations) to ensure seamless software delivery and deployment. Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance. Implement and maintain robust configuration management practices and infrastructure-as-code principles. Document processes, systems, and configurations to ensure knowledge sharing and maintain operational consistency. Performing ongoing maintenance and upgrades (Production & non-production) Occasional weekend or after-hours work as needed Have you got what it takes? Experience: 2-4 years in DevOps or a similar role. Cloud Expertise: Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar. CI/CD Tools: Hands-on experience with Jenkins pipelines (declarative and scripted). Scripting Skills: Proficiency in either shell scripting or powershell Programming Knowledge: Familiarity with at least one programming language (e.g., Python, Java, or Go). Version Control: Experience with Git and Git-based workflows. Monitoring Tools: Familiarity with tools like CloudWatch, Prometheus, or similar. Problem-solving: Strong analytical and troubleshooting skills in a fast-paced environment. CDK Knowledge in AWS DevOps. You will have an advantage if you also have: Development experience is a significant advantage. Windows system administration is a significant advantage. Experience with monitoring and log analysis tools is an advantage. Jenkins pipeline knowledge What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Tech Manager Role Type: Individual Contributor

Senior SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This Senior SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Senior SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Preferred technical and professional experience Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred ExperienceExperience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

Profile Summary We are seeking a detail-oriented and proactive System Monitoring Executive to oversee employee system activities using tracking software, maintain daily system logs , and ensure compliance with IT and organizational policies. The role involves monitoring user behaviour, identifying unusual patterns, and preparing structured reports for management review. Key Roles and Responsibilities Monitor employee system activities using a mobile-friendly tracking app Maintain a structured database of daily system logs and user activity Identify irregularities or non-compliance in system usage Generate regular reports for management and escalate issues if needed Ensure confidentiality and integrity of monitoring data Collaborate with HR/IT to support compliance and productivity goals Must have basic technical knowledge and familiarity with monitoring tools Knowledge and Skills Required Education: Bachelors or Master’s completed Experience: 6 months to 2 years of hands-on experience with employee/system monitoring tools (e.g., Handy, etc.) Proficiency in MS Excel, report preparation, IT systems, basic troubleshooting , and user behaviour analytics Excellent communication (written & verbal) Interpersonal and problem-solving skills Strong analytical and observation skills with attention to detail. High level of discretion, integrity, and confidentiality. Ability to work independently and proactively.

1–9 years of experience in Genesys platforms (Cloud or On-Premise). Exp in Genesys routing strategies, IVR, and reporting tools (GAX, Pulse, Info Mart, etc.). Exp in SIP Server, Interaction Workspace, Composer, and other Genesys applications. Required Candidate profile Proficiency in scripting (VXML, JavaScript, or equivalent) and API integration. Familiarity with troubleshooting tools like Wireshark, log analysis, and system diagnostics.