Duty timing: 02:00 PM To 11:00 PM (Will Provide Week off on Week Days-Saturday and Sunday is Working) Greeting and Order Taking: Warmly welcoming customers, taking their orders accurately, and offering recommendations. Serving Food and Beverages: Preparing and serving a variety of food and drinks according to cafe standards. Providing Assistance: Addressing customer inquiries, resolving complaints, and ensuring a positive dining experience. Handling Transactions: Accurately processing payments, providing receipts, and managing cash or cashless transactions. Maintaining Cleanliness: Ensuring the cafe area is clean, organized, and well-stocked at all times. Teamwork: Collaborating with other cafe staff to ensure efficient service and a positive work environment. Adaptability: Being flexible and willing to assist with various tasks as needed. Product Knowledge: Maintaining up-to-date knowledge of menu items, ingredients, and preparation methods. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
JOB SUMMARY As a Customer Relationship Executive (CRE) at Loaves and Muffins, you will be the bridge between the brand and its customers. You will be responsible for maintaining ongoing relationships with existing customers, handling inbound and outbound calls, following up with new leads, resolving issues promptly, and ensuring high levels of customer satisfaction and loyalty. KEY RESPONSIBILITIES Handle incoming and outgoing customer calls professionally and efficiently. Respond to customer inquiries and resolve complaints via phone, email, or social platforms. Escalate any unresolved complaints to the concerned authority. Maintain follow-ups to ensure a positive post-sales experience Build and maintain relationships with existing customers. Understand customer needs and preferences to provide personalized service. Act as the first point of contact for customer feedback and suggestions. Follow up with new customer leads and convert them into loyal customers. Maintain lead trackers and update CRM systems regularly. Track customer interactions and follow-ups through CRM tools. Identify inactive customers and plan re-engagement strategies. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
receive regular training as and when agreed in a training programme, particularly learning the station responsibilities and operation ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements help to co-ordinate food preparation help to prepare and cook food help with quality management of food help with general cleaning required in the kitchen assist team in investigating and resolving customer complaints effective liaison, support and assistance with the remainder of organisation assist generally in the kitchen as directed receive training so that you can assist with maintaining accurate records and accounts as required and reporting as agreed Job Types: Full-time, Fresher Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Food provided Work Location: In person
JOB SUMMARY As a Customer Relationship Executive (CRE) at Loaves and Muffins, you will be the bridge between the brand and its customers. You will be responsible for maintaining ongoing relationships with existing customers, handling inbound and outbound calls, following up with new leads, resolving issues promptly, and ensuring high levels of customer satisfaction and loyalty. KEY RESPONSIBILITIES Handle incoming and outgoing customer calls professionally and efficiently. Respond to customer inquiries and resolve complaints via phone, email, or social platforms. Escalate any unresolved complaints to the concerned authority. Maintain follow-ups to ensure a positive post-sales experience Build and maintain relationships with existing customers. Understand customer needs and preferences to provide personalized service. Act as the first point of contact for customer feedback and suggestions. Follow up with new customer leads and convert them into loyal customers. Maintain lead trackers and update CRM systems regularly. Track customer interactions and follow-ups through CRM tools. Identify inactive customers and plan re-engagement strategies. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Work Location: In person
receive regular training as and when agreed in a training programme, particularly learning the station responsibilities and operation ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements help to co-ordinate food preparation help to prepare and cook food help with quality management of food help with general cleaning required in the kitchen assist team in investigating and resolving customer complaints effective liaison, support and assistance with the remainder of organisation assist generally in the kitchen as directed receive training so that you can assist with maintaining accurate records and accounts as required and reporting as agreed Job Types: Full-time, Fresher Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Food provided Work Location: In person