Process Trainer | Cards & Loan Product Paisabazaar

1.0 - 6.0 years

4 - 7 Lacs

new delhi, gurugram

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Hi All, Paisabazaar one of the leading fintech organisation hiring process trainer for sales process. Product- Secured & Unsecured Loan, Credit Cards, Investment Role Requirement Excellent knowledge of process, CRM journey, partners and Rebuttals Basics of excel and Power Point Presentation Presentation Skill should be able to stand and speak In front of audience Good communication skills Good spoken and written English Good data analysis and numerical ability Job Description Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification Enhance their knowledge about product, policy, partners & CRM Give on Job Training to the new joined employees and track their productivity on regular basis Conduct refreshers on floor regarding new updates, process and journey changes Identify Training needs by collaborating with quality, BU leaders and product Audit Calls of the bottom performers and share feedback with them. Improve overall productivity. Provide floor support to agents and track AHT, Talk time and Productivity Conduct Soft Skill Trainings Conduct Knowledge Assessments and publish scores Enhance CSAT scores of agents Interested candidates share resume at amitkaur@paisabazaar.com or contact us @ 7982112501 Thanks HR Team Paisabazaar- Sector -44 Building number -129 Gurgaon

Posted 9 hours ago

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Sales Trainer - Banking Product - Paisabazaar - Gurugram/Delhi Paisabazaar

3.0 - 8.0 years

3 - 7 Lacs

gurugram, delhi / ncr

Work from Office

Urgent hiring for Product & Process Trainer (Sales). Candidate with experience in Training of banking products can apply for this position. Candidate should have training experience in BFSI/Insurance/Investment products only. Interested candidate can share profiles at Brijeshkumar@paisabazaar.com or Call & WhatsApp resume on 7982112501. Job Location - Gurugram & Delhi Job Description: Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification Enhance their knowledge about product, policy, partners & CRM Give on Job Training to the new joined employees and track their productivity on regular basis Conduct refreshers on floor regarding new updates, process and journey changes Identify Training needs by collaborating with quality, BU leaders and product Audit Calls of the bottom performers and share feedback with them. Improve overall productivity. Provide floor support to agents and track AHT, Talk time and Productivity Conduct Soft Skill Trainings Conduct Knowledge Assessments and publish scores Enhance CSAT scores of agents Role Requirement: Excellent knowledge of process, CRM journey, partners and Rebuttals Basics of excel and Power Point Presentation Presentation Skill should be able to stand and speak In front of audience Good communication skills Good spoken and written English Good data analysis and numerical ability

Posted Date not available

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