Loan Servicing Associate Chase- Candidate Experience page

10.0 - 14.0 years

0 Lacs

karnataka

On-site

The Loan Servicing Manager - Associate is a crucial role within the Loans group, where you will be responsible for executing specific tasks and meeting requirements. This position plays a vital role in the team and offers exposure to various aspects of operating a banking office. You will closely supervise the team on a daily basis to ensure all Service Level Agreements (SLAs) are met and promptly escalate any exceptions for resolution. It is essential to adhere to the established QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. As subject matter expert (SME), you will handle complex process-related queries from team members and escalate them to onshore teams for resolution if needed. Implementing a robust Knowledge Management model, including maintaining Standard Operating Procedures (SOPs), managing process/policy changes, training new joiners, and providing ongoing training to the existing team, is a key responsibility. Encouraging 100% compliance with process-related policies, guidelines, and controls is crucial. Additionally, motivating and supporting team members to achieve their goals, identifying high-potential (HIPOs) individuals, and devising development plans for them are essential aspects of this role. You should proactively identify alternatives, options, and different perspectives on issues/problems, seeking alternative scenarios. Collaborating effectively with colleagues from various departments, valuing their skills and experiences, and fostering interdependence to achieve shared objectives are essential for success. Identifying process and soft skills-based training opportunities to enhance individual performances and growth plans is important. Ensuring learning plans are in place and compliance with mandatory training timelines is maintained. The ideal candidate will have a Bachelor's degree with a minimum of 10 years of relevant experience in loan servicing work within syndicated loans or a back office/financial industry setting. Proficiency in loan systems like loan IQ, knowledge of nostro/cash matching, General Ledger reconciliation, SWIFT, and remittance systems is required. Strong problem-solving skills, a risk and control mindset, knowledge of investment banking products, and experience in managing small to medium-sized projects successfully are essential. Proficiency in people and performance management, as well as escalation management, is vital. Preferred qualifications include the ability to influence and lead discussions with stakeholders, executive presence in summarizing and recommending solutions to senior management, domain learning, strong interpersonal and communication skills, analytical thinking, and problem-solving capabilities. Knowledge of product lifecycle and area product management is advantageous.,

Posted 3 days ago

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Lending Ops Team Lead Barclays

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Join us as a Lending Ops Team Lead at Barclays, where you will play a pivotal role in leading and optimizing the banking operations. You will be assessed based on key critical skills relevant for success in the role, including a detailed understanding of the end-to-end lending process and its component functions. This involves areas such as Client, Relationship point, Credit, Post-sanction fulfillment, etc. Ideally, you should be a qualified MBA with experience in financial services, specifically focusing on Lending Operations. Your responsibilities will include team leading with a minimum team size of 5 members, along with previous experience in Corporate Case Management/Collateral related roles. You should have proven knowledge of Loan Systems (LIQ/ACBS) and possess excellent verbal and written communication skills. Additionally, having good influencing, negotiation, and interpersonal skills is essential. You should be well-versed in corporate lending products and their life cycle across Coverage, Risk, and Lending Operations. Your role will involve understanding new product offerings, collaborating with product designing, legal, and coverage teams on tight deadlines to grasp product details, and training the team on process execution. You must demonstrate strategic and analytical abilities, adapt a flexible approach to work, cope with high variability of tasks, and build strong professional relationships with senior stakeholders. Furthermore, you are expected to excel in using Excel and PowerPoint, storyboard, and produce high-quality presentations. Your role will also require driving the team's agenda in large forums spread across various locations. Purpose of the role: To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading, and issue resolution. Accountabilities: - Support day-to-day Wholesale Lending initiatives, including processing, reviewing, reporting, trading, and issue resolution through lending technical expertise. - Monitor the bank's lending operations to ensure efficiency, effectiveness, and compliance with regulatory requirements. - Collaborate with teams across the bank to align and integrate Wholesale Lending processes. - Identify areas for improvement, provide recommendations for change, develop and implement procedures and controls in Wholesale Lending. - Create reports and presentations on Wholesale Lending performance, communicate findings to internal senior stakeholders. - Identify industry trends, implement best practices in Wholesale Lending Services, and participate in projects to enhance efficiency and effectiveness. As an Assistant Vice President: You are expected to advise, influence decision-making, contribute to policy development, and ensure operational effectiveness. Collaborate closely with other functions/business divisions, lead a team, set objectives, coach employees, and demonstrate clear leadership behaviors. For individual contributors: Lead collaborative assignments, guide team members, identify new directions for projects, consult on complex issues, mitigate risks, develop new policies/procedures, and collaborate with other areas of work. All colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,

Posted 1 week ago

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