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4.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Surat
Work from Office
Job Description Profile: Loan Processor Roles: - Finance Work - Bank visit - Loan recurring work - Loan processing - Loan files - Loan data manage Qualification: Mba, Mcom, Bcom
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- IDFC FIRST BANK Process - outbound process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 14,000 + Incentives Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578
Posted 1 month ago
7.0 - 12.0 years
15 - 20 Lacs
Vasai, Thane, Mumbai (All Areas)
Work from Office
Research & evaluate clients’ creditworthiness. Create credit scoring models to predict risks .Approve or reject loan requests, based on credibility & potential revenues & losses.must -exp in bank/NBFC .Exp in credit underwriting in Business Loans . Required Candidate profile Credit Manager responsibilities include creating credit scoring models, setting loan terms & determining interest rates.must - degree in Accounting or Finance with exp in processing loan applications
Posted 1 month ago
3.0 - 5.0 years
4 - 4 Lacs
Visakhapatnam, Kurnool
Work from Office
Evaluate and underwrite SENP / SEP loan applications by analyzing financials, business profiles, and conducting personal discussions (PDs). Ensure credit appraisal is in line with company policy, KYC norms, financial assessments, and credit bureau checks. Maintain processing Turnaround Time (TAT) for all loan files and ensure timely approvals. Monitor credit quality and track economic indicators impacting portfolio performance. Ensure end-to-end compliance with login, sanction, and disbursement checklists and conditions. Coordinate with Sales and Credit teams to facilitate smooth file movement and reduce process gaps. Oversee execution and compliance of regulatory activities like CERSAI , CKYC and NHB reporting. Manage secure storage of physical loan documents at the branch and dispatch to vaults within defined timelines. Support Location Operations Head during internal, concurrent, statutory, and NHB audits with required data and process adherence. Ensure branch infrastructure and administrative processes comply with NHB and internal operational guidelines. Conduct regular training and updates for sales teams on new credit policies, circulars, and audit observations. Prepare and maintain accurate credit and operations MIS for branch performance tracking and reporting. Implement operational improvements and risk mitigation strategies across credit and loan processing functions. Cost control measure to be taken to improve Branch Profitability
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Nagpur
Work from Office
Role & responsibilities: Credit Assessment & Underwriting : Evaluate loan applications, analyze financial statements, and assess creditworthiness to determine loan eligibility. Risk Management : Identify and mitigate credit risks, monitor loan portfolios, and ensure compliance with internal policies and regulatory requirements. Team Leadership & Collaboration : Lead and mentor credit analysts, collaborate with sales and operations teams, and ensure alignment with business objectives. Collections & Portfolio Monitoring : Oversee collections, manage delinquencies, and maintain a healthy loan portfolio. Reporting & Compliance : Prepare reports on credit activities, ensure adherence to regulations, and stay updated on industry trends. Preferred candidate profile: Educational Qualification : Bachelors or Masters degree in Finance, Accounting, Business Administration, or a related field. Professional Experience : Minimum of 2–7 years in credit analysis, underwriting, or financial management, preferably within an NBFC, bank, or financial institution. Technical Skills : Proficiency in financial analysis, credit scoring models, and risk management techniques. Soft Skills : Strong analytical, negotiation, and problem-solving abilities. Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibilities: Customer Relationship Management: Coordinate and manage customer walk-ins at the branch. Clearly explain gold loan product details, features, and benefits to customers. Conduct thorough needs analysis to suggest suitable gold loan schemes. Gold Valuation and Assessment: Perform accurate self-gold valuation to determine eligible loan amounts. Manage and oversee the external gold valuation process, ensuring adherence to established procedures and effective interaction with third-party valuators. System Management and Documentation: Accurately update all valuation details in the Gold Portal and the loan booking system. Ensure all necessary documentation is completed for loan processing. Loan Processing and TAT Adherence: Facilitate and ensure the timely completion of the gold loan processing within stipulated turnaround times (TAT). Qualifications: Proven ability to manage customer interactions effectively. Strong understanding of gold valuation processes. Proficiency in using loan management systems and portals. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. High level of integrity and ethical conduct.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Mandsaur, Madhya Pradesh, India
On-site
Key Responsibilities: Customer Relationship Management: Coordinate and manage customer walk-ins at the branch. Clearly explain gold loan product details, features, and benefits to customers. Conduct thorough needs analysis to suggest suitable gold loan schemes. Gold Valuation and Assessment: Perform accurate self-gold valuation to determine eligible loan amounts. Manage and oversee the external gold valuation process, ensuring adherence to established procedures and effective interaction with third-party valuators. System Management and Documentation: Accurately update all valuation details in the Gold Portal and the loan booking system. Ensure all necessary documentation is completed for loan processing. Loan Processing and TAT Adherence: Facilitate and ensure the timely completion of the gold loan processing within stipulated turnaround times (TAT). Qualifications: Proven ability to manage customer interactions effectively. Strong understanding of gold valuation processes. Proficiency in using loan management systems and portals. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. High level of integrity and ethical conduct.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Chittoor, Andhra Pradesh, India
On-site
Key Responsibilities: Customer Relationship Management: Coordinate and manage customer walk-ins at the branch. Clearly explain gold loan product details, features, and benefits to customers. Conduct thorough needs analysis to suggest suitable gold loan schemes. Gold Valuation and Assessment: Perform accurate self-gold valuation to determine eligible loan amounts. Manage and oversee the external gold valuation process, ensuring adherence to established procedures and effective interaction with third-party valuators. System Management and Documentation: Accurately update all valuation details in the Gold Portal and the loan booking system. Ensure all necessary documentation is completed for loan processing. Loan Processing and TAT Adherence: Facilitate and ensure the timely completion of the gold loan processing within stipulated turnaround times (TAT). Qualifications: Proven ability to manage customer interactions effectively. Strong understanding of gold valuation processes. Proficiency in using loan management systems and portals. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. High level of integrity and ethical conduct.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Bilaspur, Haryana, Haryana, India
On-site
We are seeking a Branch Credit Manager to oversee the credit underwriting and risk assessment process at the branch level. The ideal candidate will evaluate loan proposals, ensure compliance with credit policies, minimize risk, and support business growth through sound credit decisions. Key Responsibilities: Assess and evaluate loan applications as per company credit policy. Perform credit risk analysis of individuals and businesses. Conduct field visits for verification when required. Coordinate with sales and operations teams for loan processing. Approve or recommend loan applications within delegated authority. Monitor portfolio performance and ensure healthy asset quality. Ensure compliance with KYC, AML, and internal guidelines. Train and guide branch staff on credit procedures and risk management. Handle audits and ensure timely resolution of discrepancies. Qualifications: Bachelor's degree in Finance, Commerce, or a related field; MBA preferred. 38 years of experience in credit underwriting or credit operations. Strong knowledge of lending products, credit policies, and risk practices.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Salem, Tamil Nadu, India
On-site
Key Responsibilities: Customer Relationship Management: Coordinate and manage customer walk-ins at the branch. Clearly explain gold loan product details, features, and benefits to customers. Conduct thorough needs analysis to suggest suitable gold loan schemes. Gold Valuation and Assessment: Perform accurate self-gold valuation to determine eligible loan amounts. Manage and oversee the external gold valuation process, ensuring adherence to established procedures and effective interaction with third-party valuators. System Management and Documentation: Accurately update all valuation details in the Gold Portal and the loan booking system. Ensure all necessary documentation is completed for loan processing. Loan Processing and TAT Adherence: Facilitate and ensure the timely completion of the gold loan processing within stipulated turnaround times (TAT). Qualifications: Proven ability to manage customer interactions effectively. Strong understanding of gold valuation processes. Proficiency in using loan management systems and portals. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. High level of integrity and ethical conduct.
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Madurai, Salem, Tiruchirapalli
Work from Office
1. Looking after credit underwriting of SENP / SEP cases (self-employed & non-professionals.) by having a deep understanding of applicant's financials and business background post visiting customer 2. Appraising loan applications for creditworthiness ensuring adherence to KYC norms, credit bureau assessment and financials 3. Maintaining the processing TAT 4. Managing the credit quality of underwritten cases. Having sound knowledge of present economic indicators as well as updates in the mortgage industry. 5. Responsible for frequent training, updates on new circulars, credit policy with the sales team.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Graduate Job Expectations: Flexible to work in US shift hours(18.30 / 19.30 login)
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring For Aditya Birla Outbound Voice process Salary:- upto 18k Need Avg english Shift timing:- 9:30am-6:30pm Rotational off Required Candidate profile Candidate should be willing to work from office. Job Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
* Requirement:- - Fresher & Exp both can apply - Salary:- 14,500 Inhand - Good communication skills - qualification- HSC Pass - Language: Marathi & Hindi - Shift timing- 9:30-6:30 * Rounds of Interviews:- - HR round - Operations round Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata: 8624868754 Perks and benefits * High Incentives and growth opportunities *
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Tiruvuru, Bantumilli, Avanigadda
Work from Office
The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch. Responsibilities Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and maintain a weekly report on operations and sales at the branch Hire and train all employees of the branch Handful of experience in managing and Handling the Team in the Financial industry. Ability to deal in Sales & Loans verticals parallelly. Ability to take the Brand into the Market. Participating in the Field Activities daily to monitor the quality of Sales Pitch of the staff. Should be able to interact and Handle the customers. Ability to provide service timely to the customer Qualifications Bachelor's degree or equivalent in Business 2+ years' of management or supervisory experience Experience hiring and training individuals Industry Banking Employment Type Full-time Role: Branch Manager Industry: Type Banking Department: BFSI, Investments & Trading Employment: Type Role Category: Banking Operations Education UG : Any Graduate Key Skills LeadershipRural FinanceBranch OperationsBranch Management Transaction ProcessingLending OperationsTrade FinanceBanking Sales RDNBFCGold LoansFixed DepositsGold LoanClient RelationshipTEAM WORK Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Madurai, Tamil Nadu, India
On-site
Description We are seeking a motivated Gold Loan Sales Executive to join our team. The ideal candidate will have 1-4 years of experience in sales, with a strong focus on customer service and relationship management. This role involves promoting our gold loan products, assessing gold valuations, and ensuring a smooth application process for clients. Responsibilities Identify and acquire new clients for gold loans. Assess the value of gold pledged by customers. Provide detailed information to customers about gold loan products and services. Prepare and maintain accurate documentation for loan applications. Ensure compliance with company policies and regulatory requirements. Follow up with potential and existing clients to enhance customer satisfaction. Achieve monthly sales targets and contribute to team goals. Skills and Qualifications 1-4 years of experience in sales, preferably in financial services or banking sector. Strong understanding of gold loan products and market dynamics. Excellent communication and interpersonal skills. Ability to build and maintain client relationships. Proficient in Microsoft Office Suite and CRM software. Good analytical and negotiation skills. High level of integrity and professionalism.
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Coimbatore, Tamil Nadu, India
On-site
Description We are seeking a motivated Gold Loan Sales Executive to join our team. The ideal candidate will have 1-4 years of experience in sales, with a strong focus on customer service and relationship management. This role involves promoting our gold loan products, assessing gold valuations, and ensuring a smooth application process for clients. Responsibilities Identify and acquire new clients for gold loans. Assess the value of gold pledged by customers. Provide detailed information to customers about gold loan products and services. Prepare and maintain accurate documentation for loan applications. Ensure compliance with company policies and regulatory requirements. Follow up with potential and existing clients to enhance customer satisfaction. Achieve monthly sales targets and contribute to team goals. Skills and Qualifications 1-4 years of experience in sales, preferably in financial services or banking sector. Strong understanding of gold loan products and market dynamics. Excellent communication and interpersonal skills. Ability to build and maintain client relationships. Proficient in Microsoft Office Suite and CRM software. Good analytical and negotiation skills. High level of integrity and professionalism.
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role & responsibilities Minimum 7 years of experience in Used Car Loan Proven track record of meeting sales targets and managing dealer relationships Strong leadership and team management abilities Drive sales growth in the Used Car loan segment by expanding market reach and dealer partnerships. Build and maintain strong relationships with used car dealers, DSA partners, and financial intermediaries.
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
Chennai, Tamil Nadu, India
On-site
Role & responsibilities Minimum 7 years of experience in Used Car Loan Proven track record of meeting sales targets and managing dealer relationships Strong leadership and team management abilities Drive sales growth in the Used Car loan segment by expanding market reach and dealer partnerships. Build and maintain strong relationships with used car dealers, DSA partners, and financial intermediaries.
Posted 1 month ago
7.0 - 12.0 years
7 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Role & responsibilities Minimum 7 years of experience in Used Car Loan Proven track record of meeting sales targets and managing dealer relationships Strong leadership and team management abilities Drive sales growth in the Used Car loan segment by expanding market reach and dealer partnerships. Build and maintain strong relationships with used car dealers, DSA partners, and financial intermediaries.
Posted 1 month ago
1.0 - 6.0 years
4 - 5 Lacs
Mangaluru
Work from Office
Respond to customer inquiries via live chat platforms professionally Process digital service requests related to mortgage a/c, servicing, documentation Coordinate with internal departments for a/c updates issue resolution Adhere policies Required Candidate profile Assist peers and improve knowledge sharing. Maintain accurate documentation of customer interactions and actions taken. Exp in Mortgage Chat Support, Loan Servicing, or Banking BPO processes. Perks and benefits Perks and Benefits
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Pune
Work from Office
Understands the work of sales process, credit underwriting, documentation and processing for secured loans and work in close coordination with Sales, Credit and Operations. Required Candidate profile Basic understanding of credit evaluation principles. Strong knowledge of affordable housing loan regulations and government schemes.
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Pune
Work from Office
Review and verify mortgage loan applications for accuracy and completeness. Authenticate applicant information including income, employment, credit history, and identity. Examine and validate supporting documents such as: Pay stubs Tax returns Bank statements Employment verification letters Utilize verification tools and databases to cross-check applicant data. Identify discrepancies or red flags and escalate as necessary. Ensure compliance with all applicable mortgage lending regulations and company policies. Maintain accurate records of all verification activities. Collaborate with loan officers, underwriters, and other departments to resolve issues. Communicate effectively with applicants and third parties to obtain necessary information. Qualifications: Bachelors degree in Finance, Business Administration, or a related field (preferred). Considerable experience in mortgage loan processing or verification. Strong understanding of mortgage industry regulations and compliance standards. Proficiency with mortgage verification tools and software. Excellent analytical and problem-solving skills. Strong attention to detail and organizational abilities. Effective written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills: Experience with automated underwriting systems (e.g., DU, LP). Familiarity with fraud detection tools and practices. Knowledge of current mortgage lending trends and best practices.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
1. Facilitating project approval for housing finance and commercial units from banks. 2. Ensuring timely follow-up with banks for the disbursement of housing loans. 3. Handling bank and customer issues related to housing loans and disbursements. Required Candidate profile Candidates should possess 2-7 years of experience in CRM Banking within the real estate industry, preferably with prominent brands. Please share me your cv on hr_recruit@sikka.in & 9717020195
Posted 1 month ago
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