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Customer Care Executive IIFL Finance

0.0 - 3.0 years

0 Lacs

ujjain, madhya pradesh

On-site

As a Gold Loans representative, your main responsibility will be to handle walk-in customers efficiently. It is crucial to strictly adhere to the administrative processes and policies of the organization. Understanding the needs and interests of the customers is essential in order to provide them with tailored solutions. Your role will also involve guiding customers and offering comprehensive information about various loans and schemes. You should be adept at resolving customer queries and ensuring a cooperative and efficient interaction with them. Acquiring new customers through references is a key aspect of this position. Additionally, it is important to keep existing customers informed an...

Posted 3 months ago

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