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1.0 - 4.0 years

2 - 5 Lacs

Pune

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Must have Installed and Configured Cisco Switches and Routers Hands-on experience, troubleshooting, and resolution of problems on Firewalls - Palo Alto/ Checkpoint/ Fortinet / etc, Experience on Load Balancers is also good. Experience in Managing Network Security Technical certifications CCNA, CCDA

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5.0 - 8.0 years

15 - 25 Lacs

Pune

Hybrid

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Key Responsibilities Cloud Architecture and Deployment : Design and implement cloud architecture solutions to meet organizational needs, ensuring scalability, security, and cost-effectiveness. This includes working with Azure PaaS and IaaS services, and hybrid models. Technical Support and Troubleshooting : Provide Level 2 technical support and troubleshooting for Microsoft Azure cloud services, focusing on cloud infrastructure, applications, and services. This includes resolving escalated issues related to networking, virtual machines, storage, databases, and Azure Active Directory. Migration and Deployment Projects : Execute scoped Azure projects such as migrations, AVD deployments, and Azure infrastructure architecture and deployment. Collaboration and Mentoring : Collaborate with other teams to ensure project success and mentor lower-level engineers to enhance their skills. Performance Optimization and Security : Proactively monitor and optimize the performance of cloud-based systems, ensuring best security practices are implemented in line with Azure security guidelines3. Automation and Scripting : Use tools like PowerShell, Azure CLI, or ARM templates to automate tasks and streamline processes. Technical Skills Azure Knowledge : Strong understanding of Azure services including PaaS, IaaS, Azure AD, Azure Storage, App Service, Azure DevOps, etc. Networking and Security : Experience with networking concepts (e.g., VPNs, Load Balancers, DNS) and security measures (e.g., RBAC, NSGs). Scripting and Automation : Familiarity with PowerShell, Azure CLI, ARM templates, and automation tools like Azure DevOps, Terraform. DevOps and Agile Methodologies : Experience with DevOps tools and processes, and Agile methodologies. Soft Skills Communication and Problem-Solving : Excellent communication, problem-solving, and analytical skills. Teamwork and Leadership : Ability to work independently and as part of a team, with strong project management and organizational skills. Certifications Azure Certifications : Azure Solution Architect Expert or similar certifications are often required. Work Environment Hybrid Work : Many roles offer flexible work arrangements, including remote and hybrid models.

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2.0 - 5.0 years

2 - 5 Lacs

Chennai

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Must Have Strong work Experience as a Denodo Administrator Experience in T-SQL programming languages. Experience working in Denodo v 6 and Denodo v 8. Strong knowledge on ITIL Process. Excellent Analytical, Debugging, Communication & Reporting Skills. Good to Havve Knowledge on Clustering & Load Balancing, platform upgrade. Experience in Control-M, Service Now, Azure DevOps. DomainBanking. Roles & Responsibility: RoleDenodo Administrator Responsible for Monitoring, Cache & DB Refresh, DB connection changes, Access provisioning, Proactive Prevention of Disk, Space Issues. Responsible for Automation of Memory & SQL Alerts Excellent communication skill and should work directly with customer. Need to work on Shift to Provide Support

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3.0 - 8.0 years

4 - 9 Lacs

Bengaluru

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EUC Corporate Hardware Coordinator & Customer Support Specialist Seeking a motivated professional to manage global hardware activities returns shipments replacements and provide customer support, focusing on system and application access permissions Required Candidate profile Our requirement is into Hardware network design , implementation, installation firewall and palo alto experience we need.

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4.0 - 8.0 years

6 - 11 Lacs

Bengaluru

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Bachelor's degreein Computer Science, InformationTechnology, orarelated field. Good to havemasters degreein computer science. 7+years of experiencein Azurenet working andsecurity. ITIL Foundation Certified Strong understanding of networking concepts,including TCP/IP,routing, andfirewalls. Experiencewith Azurenet workingservices,including VNet,NSGs,and AzureFirewall. Experience with Azure security concepts, includingidentity and access management (IAM)and security bestpractices. Experience with troubleshooting network and securityissues. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently andaspart ofateam. Relevant certification like FortiGateCertified, AzureSecurity, AzureADetc. What you ll do: Design and configureAzure virtualnetworks (VNet) , subnets , androutingtables. Implement Azure network security solutions,including Azure Firewall / 3rd party NGFWs such as Fortigate, checkpoint, Palo Alto, Network Security Groups(NSGs), and Azure Active Directory (AAD) authentication. Troubleshootnetwork andsecurityissues ,includingconnectivity problems, security vulnerabilities, andperformance bottlenecks. Follow ITIL framework to trackall kindofrequest Stay up-to-date onthelatest Azurenet workingand security technologies. Document andmaintain Azurenetwork and security configurations. Workwith other ITteams tointegrate Azurenet working andsecurity solutions into enterprisesystems. Provide training and support to other ITstaff on Azurenetworking andsecurity

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2.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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We are seeking a highly skilled and motivatedKubernetes Engineer with 2-4 years of experience to join our dynamic team. Theideal candidate will have a strong background in Kubernetes, Ansible, Docker,API Gateways, Ingress Controllers, Load Balancers, and Service Mesh. This roleinvolves troubleshooting issues, managing end-to-end deployments, and ensuringseamless operation both on-premises and in the cloud. Key Responsibilities : Kubernetes Management : Deploy, manage, and troubleshoot Kubernetes clusters. Implement and manage Kubernetes Ingress Controllers for routing external traffic to services within the cluster. Configuration Management : Utilize Ansible for configuration management, automation, and orchestration tasks. Develop and maintain Ansible playbooks to automate deployment processes and system configurations. Containerization : Build, deploy, and manage Docker containers. Optimize containerized applications for performance and scalability. API Gateways : Configure and manage API Gateways to facilitate communication between microservices. Ensure secure and efficient API management and traffic control. Cloud and On-Premises Deployment : Execute end-to-end deployment processes for applications and services both on-premises and in cloud environments (e.g., AWS, Azure, GCP). Ensure seamless integration and operation across different deployment platforms. Load Balancers : Implement and manage load balancing solutions to ensure high availability and scalability of services. Configure and maintain load balancers to distribute traffic efficiently across servers. Service Mesh : Deploy and manage service mesh solutions (e.g., Istio, Linkerd) to enhance service-to-service communication, security, and observability. Integrate service mesh with existing infrastructure and applications. Troubleshooting and Support : Identify, analyze, and resolve complex issues in Kubernetes clusters, containerized applications, and network configurations. Provide support and troubleshooting assistance to development and operations teams. Continuous Improvement : Stay updated with the latest trends and technologies in Kubernetes, containerization, and cloud computing. Implement best practices and continuous improvement strategies for deployment processes and system management. Qualifications : 2-4 years of hands-on experience with Kubernetes, Ansible, and Docker. Proficient in managing API Gateways, Ingress Controllers, Load Balancers, and Service Mesh. Experience with cloud platforms such as AWS, Azure, or GCP. Strong troubleshooting skills and the ability to handle complex technical issues. Excellent communication and teamwork skills. Relevant certifications (e.g., Certified Kubernetes Administrator, AWS Certified Solutions Architect) are a plus.

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6.0 - 9.0 years

7 - 10 Lacs

Mumbai, Mumbai Suburban

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Prepare solution presentation and present to Client. Prepare document and explain to deployment team. Installation, Configuration of NetScaler SDX, MPX, VPX and ADM. Resolving escalated issues related to NetScaler and ADM. Troubleshoot issues of Application accessibility. Resource management and reports generation. Handling the incident cases based. Coordinate with OEM and vendor for any issue. Find out RCA of major issues. Team Management. Required Skill Set and Experience Good Hands-on Citrix Netscaler. Should have Expert in troubleshooting NetScaler load balancing, access gateway, SSL certificate, VPN, Content switching, GSLB. Working knowledge of Installing and troubleshooting NetScaler MPX, VPX, SDX. Should have Experience in Multi-factor authentication solution. Handling the incident cases based on ITIL process. Good oral/written communication skills. Should be fluent to develop technical relationships with customer, OEMs and other teams. Must Have Citrix Netscaler Team Lead F5 Load Balancer ADC Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Should have a great customer handling skill

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4.0 - 7.0 years

1 - 5 Lacs

Mumbai

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Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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2.0 - 4.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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1.0 - 3.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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2.0 - 4.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Coimbatore

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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1.0 - 3.0 years

5 - 7 Lacs

Coimbatore

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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2.0 - 4.0 years

5 - 7 Lacs

Kolkata

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Chennai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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15.0 - 24.0 years

15 - 30 Lacs

Bangalore Rural, Bengaluru

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Role & responsibilities Configuration and Troubleshooting Responsible for planning, designing, integrating, and driving large-scale AWS & On-Prem connectivity, routing, switching firewall, load-balancer, CDN, and solutions. Act as a final contact for any technical issue for the engineering teams. Drive Critical/Major incidents and be involved in RCA preparations. Responsible for planning and capacity management of network infrastructure. Responsible for implementing DR & Chaos engineering solutions and performing periodic tests. Responsible for addressing performance and replication-related issues. Provide multi-level technical support in defining, developing, and evaluating network products to meet needs. Building a network for an enterprise-wide cloud-native platform and the tooling that surrounds it, that will be adopted by engineering teams across various business units. This role offers the opportunity to combine architecture definition with hands-on build and operate work as part of initiatives and operations This role will need to work with Operations, Infrastructure, Cybersecurity, and Software Engineering teams to define network solutions for hybrid cloud deployment solutions that will enable the use of Hybrid cloud infrastructure to meet the challenges of technology, regulatory, and security requirements Manage Network adopting DevOps/SRE principles. Own the design, low-level engineering, and delivery of new hardware systems for applications across the network Support these activities by diagnosing, reproducing, and fixing software and hardware issues on enterprise Data Centre Networking, WAN, Links & Public cloud infrastructure technologies Ensure business continuity by defining and implementing operational Recovery Time Objective (RTO) and Recovery Point Objective (RPO) strategies for all Network Infrastructure areas Evaluate and ensure changes are adhering to appropriate operating procedures; recommend revisions or changes based on results Act as an Infra security architect/SME for network infrastructures and perimeter security technologies such as firewalls, load balancers, WAF, proxies, SDN, DNS, and DDOS solutions Provides leadership and work guidance to less experienced personnel Hands-on: Routers/Switches (Cisco & Arista & Brocade), Firewalls (Palo Alto, Cisco, Checkpoint), Load Balancers (F5, Brocade, NGINX), AWS Networking, Wireless (Aruba) Build and manage AWS product features for Enhanced Networking like VPC, API Gateway, CloudFront, Route 53, Cloud WAN, Direct Connect, PrivateLink, Transit Gateway, Elastic Load Balancing (ELB), etc. Networking technologies: Routing Protocols (BGP, EIGRP & OSPF), VRFs, VLANs, VRRP, LACP, MLAG, TACACS / Rancid / GIT, IPSec VPN, DNS / DHCP, NAT / SNAT, IP Multicast, VPC, Transit Gateway, NAT Gateway, ALB/ELB, Security Groups, ACL, HSRP, VRRP, SNMP, DHCP Network configuration automation (Scripting with Perl/Python/Bash/Terraform, Ansible) Implementation, Decommission, Upgrades, Updates of switch/route, firewall, LB, etc. Keep all network physical equipment and virtual infrastructure up to date with right security patches and plan regular maintenance to keep them up and running Manage CDN, Links, VPN technologies, SDN, SDWAN, and Network Function Virtualization (NFV), VXLAN, VRF Review technology designs, and architecture, taking local and regional regulatory requirements into account for Voice, Video Solutions, Routing, Switching, VPN, LAN, WAN, Network Security, Firewalls, NGFW, NAT, IPS, Botnet, Application Control, DDoS, Web Filtering Understand and apply Palo Alto Firewall / Panorama, Big-IQ, and NetBrain tools/technology standards to daily support and enhance performance, improve reliability Create a real-time contextual living map of network with detailed network specifications, including diagrams, equipment configurations with defined standards Bring in the practice of Network As Code on all current network devices and new implementations - Write Once, Execute Anywhere Improve the reliability of the service, bring in proactiveness to identify and prevent impact to customers by eliminating Single Point of Failure (SPOF) Capture critical forensic data, and provide complete visibility across the enterprise, for security incidents as soon as a threat is detected, by implementing tools like NetBrain Must Have Skills: Industry certifications in networking in Routing, Switching, Security desired 14+ years experience in Network operational support (at least 7+ in a large enterprise or carrier space) 7+ years experience with Layer2/3 switching and advanced routing protocols including BGP, OSPF, IS-IS Experience with DC architectures, designs, and management in a Cloud and Hybrid Cloud environment Experience in design and management of Cloud and Hybrid cloud infrastructure, rearchitecting the DC environment to synergise with AWS cloud and modernizing the NW landscape is required Solid understanding of OSI model, routing and switching protocols, network security, IPv4 and IPv6 networking, subnetting, and operational experience Should have a good understanding of how to secure internal subnets against external Internet traffic by utilizing different technologies such as load balancers, firewalls, DMZ zoning, and VLAN segregation Experience in implementing automation in Cloud environments Ability to mentor and train internal technical teams Supports application developers and identifies/solves configuration and environment issues related to the network. Knowledge of security technologies such as SIEM, Firewall, DLP and hybrid/Cloud Security environments Will have considerable AWS and Linux skills, as well as DevOps skills around CI/CD and experience with tools such as GitLab (deploying using runners, etc.) Qualification: Bachelors degree in Computer Science Engineering, or a related technical degree. Location: Bangalore

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7.0 - 11.0 years

13 - 17 Lacs

Bengaluru

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We are seeking a Senior Azure Cloud Architect with a strong background in designing and managing cloud infrastructure using Azure. The ideal candidate will have extensive experience with base infrastructure creation using Terraform, Azure DevOps, and security best practices. They should also be well-versed in CI/CD pipelines, security auditing, Windows monthly patching, and various Azure services, including Imperva, Azure Search, Firewalls, Redis Cache, Key Vault, Service Bus, Azure Site Recovery (ASR), Networking, Operations Management Suite (OMS), Blob Storage, Resource Groups, Network Security Groups (NSG), Application Insights, SQL Server, SQL Database, and Load Balancers. Key Responsibilities: Design, implement, and maintain scalable, secure, and high-performance cloud infrastructure solutions using Azure. Lead the creation and management of base infrastructure using Terraform. Ensure the implementation of security best practices across cloud infrastructure, including firewalls, Network Security Groups (NSG), Key Vault, and other security controls. Manage and optimize Azure DevOps pipelines for continuous integration and continuous deployment (CI/CD). Oversee Windows monthly patching and ensure systems are up-to-date with the latest security patches. Conduct security audits and assessments to identify and mitigate potential risks and vulnerabilities. Implement and manage Azure services, including Azure Search, Redis Cache, Service Bus, Azure Site Recovery (ASR), and Blob Storage. Design and manage networking solutions within Azure, including Virtual Networks, NSGs, and Load Balancers. Utilize Application Insights and OMS for monitoring and diagnostics of cloud applications and infrastructure. Manage SQL Server and SQL Database instances, ensuring high availability, performance, and security. Collaborate with development, security, and operations teams to ensure seamless integration and support of Azure-based solutions. Provide technical guidance and mentorship to other team members and stakeholders. Stay up-to-date with the latest Azure features, best practices, and industry trends.

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7.0 - 11.0 years

13 - 17 Lacs

Noida

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Experience designing and supporting Cisco enterprise networks. Solidunderstanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing,QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow. Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP. Experience configuring network security policies onfirewalls and/or routers. Strong knowledge of network and securityarchitecture best practice Strong knowledge of enterprise switching androuting, and LAN/WAN technologies Experience with cisco DNA Center, CiscoPrime Advanced understanding of networking principles, subnetting and theOSI model Network Security ,Macro/Micro Segmentation. 1. Experience designing and supporting Cisco enterprise networks. 2. Solid understanding of network-based segmentation strategies and IoT designs 3. Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls, SNMP, Netflow. 4. Extensive experience with Network mirroring technologies SPAN, ERSPAN, RSPAN, TAP. 5. Experience configuring network security policies on firewalls and/or routers. 6. Strong knowledge of network and security architecture best practice 7. Strong knowledge of enterprise switching and routing, and LAN/WAN technologies 8. Experience with cisco DNA Center, Cisco Prime 9. Advanced understanding of networking principles, subnetting and the OSI model

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4.0 - 7.0 years

11 - 15 Lacs

Bengaluru

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Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)

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5.0 - 9.0 years

10 - 14 Lacs

Bengaluru

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Lookingfor a proven experience as a Solution Architect or similar role in the EdTechdomain Expertise in architecting and deploying applications using AWS andAzure cloud platforms Architect and design scalable, secure, andhigh-performance solutions for EdTech platforms using open-source frameworksand tools Hands-on knowledge of LMS platforms such as Moodle, OpenEdx, andother EdTech systems Experience with adaptive learning and assessment tools,and standards like SCORM, xAPI, and LTI Proficiency in programming/scriptinglanguages like Python, Java, .NET, or Nodejs Integrate third-party toolsand systems, ensuring seamless interoperability with existing EdTech platforms Strong experience in pre-sales and solutioning Readless

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5.0 - 9.0 years

11 - 15 Lacs

Bengaluru

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Sound Expertise of Network RS, Network Security, Cloud Networking Posesdiversified OEM exposure such as Cisco, Palo Alto, Fortinet, Checkpoint, Zscaler etc. Exposureof Cloud Components (VNET, VPC, Express Route, Direct Connect, Transit Gateway,VPN, Application Gateway, Private Link etc.) Good inSolution Articulation, Design and developing technical Proof of concept forgiven requirement.

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