Sr. Manager - Entr. Customer Success Adobe

5.0 - 15.0 years

0 Lacs

karnataka

On-site

As a People Manager at Adobe, you will be leading the Enterprise customer success team to ensure the success of Global Enterprise SaaS customers. You will work closely with clients to understand their business and technical needs, connecting them with the right resources to drive adoption of Adobe solutions and services. Reporting to the Global Head of Customer Success, you will be responsible for activities such as on-boarding, services, adoption, and retention. - Define and optimize the customer lifecycle, map the customer journey, and develop standardized interventions for each point in the journey. - Increase customer lifetime value through advocacy and reference-ability, serving as a cu...

Posted 1 month ago

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Sr. Manager - Enterprise Customer Success Adobe

15.0 - 19.0 years

0 Lacs

karnataka

On-site

As a Sr. Manager - Enterprise Customer Success at Adobe, you will be leading the Enterprise customer success team to ensure the success of Global Enterprise SaaS customers. Your role will involve defining and optimizing the customer lifecycle, mapping the customer journey, and developing standardized interventions for each point in the journey. Additionally, you will be responsible for increasing the lifetime value of customers through advocacy, influencing peers and leaders from different groups, creating scalable processes, and managing your team to maximize customer experience and achieve higher product adoption and satisfaction scores. Your role will also involve attracting, hiring, and ...

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Technical Content Creator / Trainer Valeo

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a member of the International Technical Training team at Valeo, a leading global tech company dedicated to revolutionizing mobility solutions, you will have the chance to enhance your professional growth and contribute your expertise. Your responsibilities will include: Training Planning & Delivery: - Managing the annual training schedule and calendar, both digital and face-to-face - Developing training materials and ensuring timely delivery for market promotion - Creating and editing video tutorials for distribution via the Tech library - Generating technical service bulletins and fitting instructions Content Adaptation: - Converting all training materials into e-learning formats - Trans...

Posted 3 months ago

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