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0.0 - 3.0 years
1 - 2 Lacs
Pune
Work from Office
We are looking for enthusiastic and communication-savvy individuals to join our team as ERP Support Executives . The role involves handling inbound calls from clients/end-users regarding ERP implementation support, resolving queries, and coordinating with internal teams for timely resolution. Roles and Responsibilities Handle incoming calls from clients related to ERP implementation and usage Understand client issues and provide first-level support or guidance Escalate unresolved queries to the technical/implementation team Maintain call logs, issue tracking, and follow-ups Ensure timely and professional communication with users Coordinate with internal departments for resolution of client issues Requirements: 0 to 3 yrs experience candidates Good verbal communication skills in English and Hindi/Marathi Basic understanding of ERP or software systems (training will be provided) Patience and a customer-centric approach Ability to learn and understand ERP modules quickly Good documentation and follow-up skills Benefits: Employee Provident Fund and ESIC Medical Insurance
Posted 1 week ago
4.0 - 9.0 years
5 - 10 Lacs
Gurugram
Work from Office
Key Responsibilities: Design and deliver engaging sales training sessions (classroom, virtual, and on-the-job) Evaluate training effectiveness and improve programs based on feedback and performance metrics Collaborate with sales leaders to identify training needs and skill gaps Develop training materials, presentations, e-learning modules, and assessments Coach and mentor sales team members to improve skills and product knowledge Stay updated on industry trends and integrate best practices into training strategies Requirements: Proven experience (38 years) as a Sales Trainer or in a sales enablement role Strong knowledge of sales techniques and CRM tools (e.g., Salesforce, HubSpot) Excellent communication, presentation, and coaching skills Ability to create and adapt training content for different audiences Bachelor's degree (MBA preferred) in Business, Marketing, or a related field
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Trainer cum Training Coordinator Department: Learning & Development Reporting To: Dual Reporting Business Head (Vertical) & Central L&D Team Location: Pan-India (with travel or hybrid depending on business vertical) Experience Required: 3 6 years Employment Type: Full-Time Role Overview We are looking for a dynamic Trainer cum Training Coordinator who will be aligned to a specific business vertical and act as the key L&D anchor for that unit. The role involves identifying training needs, designing and delivering learning interventions, and supporting content curation and management via the LMS. Key Responsibilities Collaborate with the Business Head to identify training needs for the assigned vertical (recruiters, delivery teams, sales, support, etc.). Design role-specific training content (PPTs, handouts, microlearning videos, quizzes, etc.). Deliver live online or offline training workshops onboarding, skill enhancement, process training, etc. Upload and maintain learning materials on the LMS and ensure employee participation. Use tools like Canva, PowerPoint, ChatGPT, Google Forms, and Zoom to create engaging content. Track and share weekly reports on learning progress, attendance, engagement, and feedback. Coordinate with central L&D for standardization of materials and alignment with group-wide strategy. Provide feedback to the central team on improvements, learner gaps, and success stories. Requirements Required Skills & Qualifications Graduate or postgraduate in any stream (HR, Training, or related background preferred). 1 3 years of experience in training, preferably in staffing/recruitment or sales-heavy environments. Strong communication and facilitation skills confident with both live and online delivery. Familiarity with basic LMS operations (uploading content, generating reports, etc.). Comfortable using AI tools like ChatGPT for content generation and idea structuring. Proficient in Excel/Google Sheets and presentation/report - making. Highly proactive, organized, and self-driven with a regular reporting mindset. Benefits Be a part of a legacy organization with over 30 years of experience, driving learning transformation across recruitment. Apply Now! Contact: +91 8918700120
Posted 1 week ago
2.0 - 4.0 years
1 - 5 Lacs
Chennai
Work from Office
JD Primary Skill: Strong training coordination skills like schedule and coordinate training sessions (virtual and in-person) Manage training calendars, communications, and logistics Proficiency in LMS platforms (e.g., Moodle) like manage , upload and organize learning content and user access, Assign learning paths and monitor completions Exposure to handle end to end self-paced learning catalog like Udemy, LinkedIn Data analysis and visualization (Excel, Power BI- Basics) Excellent communication and stakeholder management Attention to detail and ability to multitask Understanding of Kirkpatrick Model Secondary Skill Experience with survey tools (Google Forms, SurveyMonkey) Collect and analyze training data (attendance, feedback, performance) Generate dashboards and training reports Evaluate training effectiveness and recommend improvements
Posted 1 week ago
7.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Specialist Qualifications: BE/BSc/Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Create Design documents for Learning deliverablesCreate storyboardsreview storyboards Handle client communicationHandle team membersTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for Accenture Code of Business EthicsInstructor-Led Training (ILT)Problem-solving skillsAbility to perform under pressureCommitment to qualityAbility to work well in a teamResults orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BE,BSc,Any Graduation
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Kolkata
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Jaipur
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Durgapur
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time.
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Haldia
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time.
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Khatauli
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Durgapur
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
15.0 - 20.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Recruiting Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing business needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of the organization in the marketplace. By shaping strategies and bringing emerging ideas to life, you will work closely with clients in a trusted advisor capacity, ensuring that their needs are met with precision and professionalism. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with client expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Recruiting.- Strong understanding of recruitment processes and best practices.- Experience with integration of SAP SuccessFactors with other HR systems.- Ability to analyze and interpret data to drive decision-making.- Excellent communication and interpersonal skills to foster collaboration. Additional Information:- The candidate should have minimum 5 years of experience in SAP SuccessFactors Recruiting.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Employee Central Payroll Good to have skills : SAP HCM PayrollMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the team in implementing SAP SuccessFactors Employee Central Payroll solutions- Provide guidance on best practices for SAP HCM Payroll integration- Analyze and optimize payroll processes for efficiency Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central Payroll, SAP HCM Payroll- Strong understanding of payroll systems and processes- Experience in implementing SAP SuccessFactors Employee Central Payroll solutions- Knowledge of SAP HCM Payroll integration with other HR systems Additional Information:- The candidate should have a minimum of 12 years of experience in SAP SuccessFactors Employee Central Payroll- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 1 week ago
1.0 - 4.0 years
10 - 14 Lacs
Coimbatore
Work from Office
About iamneo iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Role Overview We re looking for a reliable and organized Program Manager to support the smooth execution of training programs. This role demands hands-on coordination, clear communication, and the ability to manage day-to-day operations across multiple stakeholders in a fast-paced educational environment. Key Responsibilities Oversee daily operations of training programs conducted on campus. Manage scheduling, session planning, logistics, and documentation. Communicate effectively with trainers, students, vendors, and internal teams. Track attendance, feedback, and escalate issues to ensure timely resolution. Ensure tech tools (Zoom, LMS, Google Workspace, Excel, etc.) are used efficiently for coordination and reporting. Collaborate with academic and cross-functional teams to ensure programs run smoothly. Be punctual and present on-site during working hours; support real-time program needs. What You Bring 1 3 years of relevant experience in training coordination, project/program support, or EdTech operations. Strong organizational and multitasking skills with a keen eye for detail. Excellent verbal and written communication skills. Familiarity with digital productivity tools and basic reporting. A proactive, dependable, and team-focused attitude. Willingness to adapt to changes in program structure, schedule, or format. Bonus Points For Experience in EdTech, higher education, or campus-based program delivery. Prior exposure to learning platforms or tools like Moodle, Canvas, or similar LMS.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Vadodara
Work from Office
About the Role We re looking for a creative and tech-savvy Digital Content Manager to lead our onboarding, product training, and customer education efforts. Youll play a key role in ensuring new users understand, adopt, and love our SaaS products through engaging video tutorials, onboarding flows, training material, and self-service resources. If you re a content creator who can think like a trainer and act like a marketer this one s for you. What You ll Do B2B SaaS - Onboarding Product Training Create video walkthroughs, product tutorials, and help docs Design onboarding journeys, in-app tours, and support materials Work with support and customer success to reduce friction and enable faster adoption B2C App - Awareness Education Content Write blog posts, record short-form videos (e.g. Instagram, YouTube Shorts) Explain key concepts from school/competitive subjects in fun, digestible ways Develop content that builds trust with parents and learners Help define the content calendar and SEO strategy Shared Responsibilities Maintain an organized library of content (Notion, Intercom, Google Drive, etc) Repurpose product content into marketing formats (reels, shorts, carousels) Track what content drives engagement, retention, and learning outcomes Align content tone across products for a cohesive brand experience What You Bring 3+ years experience in content creation, customer education, or training Ability to explain tech products and learning topics clearly and engagingly Strong writing + video skills (Loom, Camtasia, Canva, CapCut, etc.) Comfortable working with SaaS tools (Intercom, Notion, Walkthrough builders) Creative, curious mindset with excellent attention to detail Nice to Have SaaS or B2B software experience Understanding of LMS or onboarding automation tools Past experience in customer education, support enablement, or client success Benefits Flexible schedule Paid sick time Paid time off Provident Fund
Posted 1 week ago
5.0 - 8.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Design & implement a comprehensive training roadmap Enhance skills of Suraksha Mitra's, field managers, and partners Facilitate train-the-trainer (ToT) programs Institutional Partner Training Digital Learning & Tools Monitoring & Evaluation Required Candidate profile Willing to travel extensively to rural & remote area Cross-functionally to create unified learning outcome Proficiency in Kannada, English & regional language Proficiency in MS Office, LMS platforms
Posted 1 week ago
7.0 - 10.0 years
17 Lacs
Hyderabad, Navi Mumbai, Bengaluru
Work from Office
Courseware Developer We are seeking an experienced Courseware developer to join our team. The ideal candidate will have a strong background in E-Learning, ILT /vILT, Courseware development, and Media Integration. The successful candidate will be responsible for designing, developing, and implementing engaging E-Learning experiences using SCORM compliant platforms. Location -Mumbai, Chennai, Hyderabad, Bangalore, Coimbatore & Indore. Responsibilities - Design and develop high-quality E-Learning content using various tools and technologies. Collaborate with subject matter experts to create engaging and interactive courseware. Integrate multimedia elements such as audio and video to enhance the learning experience. Ensure seamless integration with Learning Management Systems (LMS) and SCORM compliant platforms. Develop and implement video overlays and other visual effects to enhance the learning experience. Work closely with the production team to ensure timely delivery of E-Learning content. Conduct quality assurance and testing to ensure the highest standards of E-Learning content. Requirements - 7-10 years of experience in E-Learning, ILT /vILT, Courseware development, and Media Integration. Strong understanding of SCORM compliant platforms and LMS integration. Proficiency in E-Learning authoring tools such as Articulate Storyline, Adobe Captivate, etc. Excellent communication and project management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Contact Person - Kamlesh Kumar Email - kamalesh@gojobs.biz
Posted 1 week ago
5.0 - 8.0 years
5 - 11 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Experience Required: 5 +Years Notice period: immediate to 15 days or currently serving notice periods Working Hours/ Days : 8 hrs/ 5 Days a week Shift : Regular Shift 11.00 am 8.00 pm (IST) location : Chennai/Mumbai/Bangalore/Hyderabad/ Coimbatore Job Summary: Designs learner-centric training content using instructional design methodologies, ensuring alignment with learning objectives and business goals. Key Roles & Responsibilities: Conduct training needs analysis using stakeholder interviews and task analysis. Write earning objectives using Blooms Taxonomy. Design storyboards/scripts for ILT, vILT, and eLearning. Collaborate closely with SMEs, Courseware Developers, Graphic Designers, and QA on execution and feedback integration. Create assessment strategies (formative and summative). Track content through design reviews and revision cycles. Required Skills & Qualifications: Bachelors or Masters degree in Instructional Design, Educational Technology, Multimedia Design, or related field. Strong command of ADDIE, SAM, Kirkpatrick's model Exposed to team working in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond. Familiar with SCORM, xAPI, and LMS platforms. Excellent communication and problem-solving skills. Excellent writing, research, and learner engagement strategies Understanding and proficiency in the healthcare industry, encompassing its systems, processes, and related technologies (preferred, not mandatory). Regards Ishwarya. p Recruitment Consultant
Posted 1 week ago
0.0 - 3.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Let s do this. Let s change the world. In this vital role you will be a part of Amgen s Learning & Development Product Team, working closely with business collaborators, product owners, business analysts, developers, and testers to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the vendor, software development and configuration teams. This position is ideal for individuals looking for a career in systems analysis and software solutions, providing opportunities for professional growth and development in a dynamic, collaborative environment. Roles & Responsibilities: Collaborate with partners and product team to elicit, document, and prioritize business requirements and turn them into user stories. Develop and update technical documentation, including standard operating procedures (SOPs), design documents, operational diagrams, manuals, and more. Develop process maps and flowcharts to visualize current processes and identify inefficiencies. Assist in the creation of test cases and test plans to ensure solutions meet business and regulatory GxP requirements. Collaborate with IT, HR, and other groups to ensure smooth operation of learning systems and integrated applications. Fix and resolve learning management system defects, integration errors, and reporting issues. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of Computer Science, IT or related field experience OR Diploma and 4 to 7 years of Computer Science, IT or related field experience. Functional Skills: Must-Have Skills: Strong knowledge of information systems and network technologies in the Human Resources - Learning & Development area. Strong problem-solving skills and the ability to analyze and fix complex system and data issues. Ability to produce clear and detailed documentation, including specifications, protocols, and process maps. Good-to-Have Skills: Experience with SumTotal, Workday, Cornerstone or other HR Learning platforms. Experience with validated GxP systems per FDA 21 CFR Part 11, pharma or other regulated industry. Familiarity with GxP validation management tools such as ALM, Veeva Vault Controlled Documents, etc. Experience with DevOps, software quality management and change management processes. Professional Certifications: SAFe - DevOps Practitioner (preferred). SAFe for teams (preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team oriented, with a focus on achieving team goals. Shift Information: This position requires you to work a later shift and may be assigned a second or third shift rotation schedule. Candidates must be willing and able to work during evening or night shifts, as required based on product team structure and working hours. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Posted 1 week ago
0.0 - 3.0 years
13 - 14 Lacs
Hyderabad
Work from Office
Let s do this. Let s change the world. In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. The Associate conducts complaint investigation tasks related to customer feedback records and records with limited information available, as well as records that might not require any investigation. The Associate also determines if complaint investigations require critical issue for further higher level investigation. Evaluates and ensures triaged product complaint records stay in sync with applicable procedures Evaluates and manages customer feedback records to closure Evaluates records that have been determined to be voided and completes the void process Owns records with limited information Completes assigned assessments per applicable procedures Ensures quality of complaint records Drives the complaint process per SOP requirements Owns or handles the review/approval process flow in CDOCS of controlled documents; while adhering to format, content, and style guidelines, considering usability, and ensuring accuracy, consistency, and quality according to templates and style guide Supports management of assigned projects or project tasks to achieve agreed results within time and with encouraged quality, including (but not limited to) proactive written / in person communication, status updates, tracker & tool maintenance What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences experience OR Diploma and 4 to 7 years of Data Sciences, Biochemistry, Chemical Engineering or other Sciences experience Preferred Qualifications: Basic to Intermediate understanding of other tools (e.g. Smartsheet, Veeva) to support the development and management of documents, business/system processes and related data. Knowledge of Microsoft copilot, open AI Chat GPT, and other AI/Large Language Model (LLM) tools. Understanding of key regulations (e.g. EMA, FDA) and ethical guidelines (GxP) governing the Pharmaceutical industry Accurate utilization of process management systems (eg Amgen CDOCS for controlled documents or Amgen Learning Management System LMS) to process materials; creation & distribution of status reports Experience in at least one of the following areas: Quality Management, Document Management, Quality Assurance, Learning Management / Learning Management Systems (LMS) Practical experience with and knowledge of MS Office Applications (e.g. Microsoft Word, Excel, Visio) Practical experience with handling projects / multiple projects at the same time Verbal and written communication skills/writing skills Process/business writing skills Technical Learning Skills - ability and willingness to learn new technologies, processes, and methodologies. Active listening skills Critical / problem-solving / logical thinking skills and process oriented Ability to understand and follow processes / process instructions Attention to detail Ability to translate business and key collaborator feedback and requirements into accurate and efficient processes using clear language and format What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Posted 1 week ago
7.0 - 11.0 years
10 - 12 Lacs
Noida, Delhi / NCR
Work from Office
Job Title: Human Resources - Business Partner - 10+ Years Experience Location: Noida Sec 63 Department: Human Resources Experience: 10+ years Job Summary: We are seeking a highly experienced and strategic General Manager - Human Resources to drive key HR initiatives and support business goals. The ideal candidate will take full ownership of the HR function , ensuring structured HR processes and reducing dependency on individuals. They must excel in Performance Management (PMS), Learning & Development (LMS), Succession Planning, Talent Acquisition Strategy, Employee Engagement, Retention, and defining Key Responsibility Areas (KRA) & Key Performance Indicators (KPI). Key Responsibilities: 1. Strategic HR Planning & Execution Develop and implement HR strategies aligned with business objectives. Drive HR autonomy by establishing structured HR operations that minimize dependence on individuals. Lead manpower planning to support rapid business growth. Execute change management initiatives to drive organizational transformation. 2. Performance Management & Accountability Design and implement a Performance Management System (PMS) with structured OKRs, KRAs, and KPIs for all employees. Collaborate with department heads to track performance, analyze gaps, and drive accountability. Develop frameworks to evaluate employee productivity and recommend improvements. 3. Learning & Development (LMS) & Succession Planning Oversee the Learning Management System (LMS) and drive continuous employee development. Identify skill gaps and implement leadership development programs. Establish succession planning strategies to ensure leadership continuity and identify high-potential employees for key roles. 4. Talent Acquisition & Workforce Planning Develop and execute a structured talent acquisition strategy to meet hiring goals efficiently. Align hiring plans with sales and finance growth targets , ensuring quality hires at every level. Work closely with external agencies and monitor outsourced HR functions (payroll, compliance, etc.). 5. Employee Engagement & Retention Design and implement high-impact motivation and retention programs to reduce attrition. Develop employee incentive structures and recognition programs tailored to the company culture. Conduct employee satisfaction surveys and proactively address concerns. 6. Grievance Handling & Compliance Act as the primary point of contact for all employee grievances and conflict resolution. Implement a structured grievance redressal system to ensure fair and transparent processes. Ensure compliance with labor laws and internal HR policies. 7. HR Metrics, Analytics & Technology Track HR metrics (e.g., turnover, productivity, performance trends, engagement) and provide data-driven insights. Implement HR dashboards for real-time monitoring of HR effectiveness. Manage HR technology platforms like HRone and drive HR digital transformation. Key Requirements: 10+ years of experience in HR with a strong focus on HRBP functions. Proven experience in HR strategy formulation and execution. Expertise in Performance Management, Learning & Development, Succession Planning, and Employee Engagement. Strong knowledge of HR analytics, HR policies, and labor laws. Ability to work independently and drive HR autonomy within the company. Excellent communication, leadership, and stakeholder management skills. Ability to influence business decisions and align HR with company growth. Preferred Qualifications: Masters degree/MBA in Human Resources or a related field. Certification in HRBP, SHRM, or any strategic HR frameworks is a plus. Experience working in fast-paced, high-growth environments. Why Join Us? Opportunity to build and lead the HR function independently. Be part of a fast-growing company with ambitious expansion plans. Drive strategic HR transformation and create lasting impact. If you are a seasoned HR leader looking for a role where you can drive HR strategy, build a strong work culture, and contribute to business growth , we invite you to apply!
Posted 1 week ago
1.0 - 3.0 years
5 Lacs
Guntur
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Chennai
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Vijayawada
Work from Office
JOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Organizational Relationships Job Dimensions Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Customer orientation & reporting/ (MIS) Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification Graduate Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Disclaimer: This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time. <
Posted 1 week ago
2.0 - 5.0 years
5 Lacs
Narasaraopet
Work from Office
JOB DESCRIPTION Position Title Executive Relationship Manager S2S Department Direct Distribution Direct Sales Force Level/ Band Officer (103) Organizational Relationships Reports to Direct Sales Manager Job Dimensions Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers Key Result Areas Sales Achieve the set business targets on ANP and case count Acquire New Customer through following: Leads Natural market References Orphan base Fix meetings with the prospects to conduct need analysis and explain products Implement and adhere to Need Based Selling Model. Up- sell & Cross Sell the Orphan Base of Customers allocated. Ensuring timely issuance of policies by resolving pending etc. Render prompt post sales service to all allocated customers with respect to all domains Adhere to the customer touch-point engagement in order to service his portfolio of customers. Maintaining the desired persistency ratio Strategize and interact closely with the supervisor on delivering on Business nos. Work collectively with the supervisor and conduct joint sales calls whenever required To develop and implement short term and long term plans to achieve sales targets Customer orientation & reporting/ (MIS) Adhere to Activity management framework advised Follow up on their database / leads provided by Lead Management System (Orphan/ New Prospects. Update the LMS (Lead management System) on a daily basis. Adhering to the Training Road map. Providing timely reports to the Supervisor / Area manager as per the requirement. Ensuring compliance to internal sales process Should be process & product champion to ensure adherence to TALIC policies and procedures. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical Behavioral Essential Desired Interpersonal Skills Communication Skills Creative thinking skills Supervising/ Leadership skills Teamwork Skills Influencing Skills Relationship Building Skills Decision Making Skills Incumbent Characteristics Essential Desired Qualification 10+2 Graduate Experience 0 -2 years experience 2 years experience with similar role Age Below 30 years Basic Competency Good Attitude Clear Communication ( Local Language ), Basic English language understanding / communication Basic Mathematics ( % calculation etc ) Competency Competency For Wealth Planning Officer Proficiency Scale Proficiency Scale Description Consumer Focus Understands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer and make him/her a brand ambassador by making use of functional knowledge and expertise. 1 Responds to all consumers in a positive way as prescribed and attends to consumers stated needs. Establishes relationship with assigned consumer base and provides them with the required services. Is aware about organization s key offerings with regard to products and services and tries to match them to the needs of the consumer. Supports persistency through renewal collection for the assigned base and by making every effort to retain consumers by explaining features, advantages and benefits and alternate options available through out the life cycle of the policy. Building and Managing Relationships Collaborating with key stakeholders and team members to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals. 1 Focused on serving allocated customer base and reaches out to them or new and repeat business. Is comfortable to reach out to stake holders whenever a need arises. Aware about the importance of commitment and respect while dealing with stakeholders and acts accordingly. Effective Communication Able to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations. 1 Can adapt to customers medium of interaction using the right language / socio-economic background focus based discussions. Well versed with multiple forms of communication suitable to make decision making easier. Maintains a positive body language while interacting with various stake holders. Taking Ownership Achieves results by taking responsibility proactively and by making timely decisions with speed & urgency. 1 Is aware of the results to be delivered and does what is required to achieve the results. Stays focused on delivering tasks for which he/she is accountable. Escalates issues to seniors and waits for their inputs before proceeding further. People Management Develop and manages individuals and team performances through constructive feedback, coaching and mentoring. 1 Understands various roles and functions of team/ branch members and aligns well to own role. Comes across as a team player. <
Posted 1 week ago
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