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4.0 - 7.0 years
6 - 9 Lacs
Mumbai
Work from Office
This role will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Credit-Operations Manager will ensure 100% process adherence, quality checks in lines with credit policy, and compliance, acting as a bridge between Credit and Operations teams to ensure seamless loan processing. ore Responsibilities: End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process. Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Ensuring gating rejections in line with credit policy and close monitoring on login quality. Ensuring timely initiation of internal reports and checks as mandated by credit policy. Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing. Ensure 100% adherence to policies and SOPs across all credit-operations processes. Identify and rectify process gaps to enhance efficiency and accuracy. Manage and resolve queries from the Hind-Sighting Team and Internal Audit, implementing corrective actions as required. Ensure compliance with regulatory requirements and internal controls. Work on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. Support digital initiatives to streamline credit-operations processes and improve efficiency. Manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Ensure regular training and upskilling of CPAs to enhance process knowledge and efficiency. Conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs): First Time Right (FTR) - Ensuring minimal errors in loan files. Turnaround Time (TAT) - Ensuring quick and efficient loan processing. Compliance Adherence - No deviations from policy and regulatory guidelines. Process Efficiency - Identifying and implementing improvements in workflows. Driving penetration of E-NACH for improved operational efficiency Ensuring acknowledgment of property papers / PDDs from the credit team Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques. Hold regular meetings with the business team & conduct regular training for improvement in FTR files Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensuring low attrition for the team. Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate CA / MBA (Finance) or Equivalent
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP SuccessFactors Succession & Development Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain detailed records of system issues and resolutions.- To support day to day incidents- Reporting and weekly status calls- Delta updates Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Succession & Development.- Strong understanding of system troubleshooting and problem-solving techniques.- Experience in system maintenance and support.- Knowledge of system integration and data migration processes.- Familiarity with cloud-based software solutions.-SAP Succession certified/EC- Has at least 1 implementation and support experience and AMS experience will be added advantage- Addition module experience like SF EC, Comp or RCM Additional Information:- The candidate should have a minimum of 3 years of experience in SAP SuccessFactors Succession & Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Knowledge Management & Bid Specialist at Skuad Remote Job | AllRemote Knowledge Management & Bid Specialist 3 to 5 years Role Knowledge Management 1 Click Apply Why you should join Skuad NASDAQ Listed-backed hyper-growth company Rapid career advancement with opportunities to learn Competitive salary and Performance bonus Paid time off, Flexi-hour policy & Wellness benefits Truly Global & Diverse Team About the role Develop and Maintain Knowledge Repositories Build and manage a centralized repository of HR policies, procedures, templates, best practices, and bid responses across countries. Ensure all documentation is updated, accurate, and easily accessible to Sales, CSM, and Ops teams. Standardize bid responses by developing a library of pre-approved content for quick and efficient proposal submissions. Bid Management & Advisory Support Partner with the Sales team to understand client queries, draft accurate responses, and provide subject matter expertise on HR operations. Collaborate with Legal, Compliance, and Finance teams to ensure bid responses align with regulatory and operational standards. Track common queries in client queries and proactively create response templates to improve turnaround time. Provide insights and recommendations on pricing strategies, competitive positioning, and HR-related bid terms . Content Creation and Curation Develop high-quality content such as FAQs, guides, manuals and training materials and presentations Work closely with HR Ops to gather and curate relevant HR and compliance-related information. Ensure consistency and clarity in all client-facing documents and knowledge materials. Data Analysis and Reporting Monitor and analyze usage and effectiveness of knowledge management systems. Generate reports and metrics to measure the impact of knowledge management initiatives and bid success rates . Track and evaluate win/loss rates of bids , gathering insights to refine future responses. Ideal candidate Bachelor s degree in Human Resources, Business Administration, Information Management, or a related field. 3-5 years of experience in HR or operations environment preferably with a role involving knowledge management Experience with knowledge management systems, content management platforms, and collaboration tools is a plus Strong organizational and project management skills Excellent written and verbal communication skills Proficiency in creating and managing documentation and training materials Ability to analyze data and generate actionable insights Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams Proficient in using knowledge management tools and platforms (e.g., Confluence, Notion) Familiarity with HR software systems (e.g., HRIS, LMS) Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint) About Skuad Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. Were on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation. Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027. Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, were committed to driving value, learning, and continuous improvement as a united global team. In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad s acquisition brings a key capability workforce management capabilities to Payoneer s growing financial stack. With Skuad you get to have: Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done. Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver. Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas. Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
: 2025-05-18 Country: India Location: 1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka Position Role Type: Unspecified RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. Manage all administrative and technical aspects of the Workday LMS system, including uploading content, creating courses & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content Maintains data integrity for the LMS, such as course descriptions, course or class changes, training content, materials, user groups, etc. Serve as Tier 2 end-user support (application support, e-learning, training support requests, and other areas as requested). Serve as LMS subject matter expert and liaison with Global Learning COE. Document of customer interactions in a ServiceNow case management system by creating, tracking, and resolving cases as well as time involved. Run and manage regular reporting dashboards and ad-hoc reporting requests. Create and run regular reports for certifications, and other enablement efforts. Make recommendations for future improvements to content management, workflow processes, and user experience. Manage Knowledge Articles and Standard job aids. Collaborates in current and future system enhancements, configuration changes in alignment with changing business needs. Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA. Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process. To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc. Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets. Always ensure a customer first approach by consistently and proactively role modelling excellent customer service. Utilize the CORE framework of tools to continuously improve processes, quality standards and process compliance. Understand and be compliant with the corporate data protection and confidentiality policies. Accountable for the day-to-day performance metrics, ensuring clear SLAs and KPIs align to effective and positive employee experience. Utilize metrics to demonstrate and communicate shared services value. Qualifications Bachelor s or Master s Degree in HR stream from a recognized university. Experience in Workday Learning / LMS preferred. Experience in Content curation and troubleshoot on eLearning contents issues. Communicate effectively and possess strong business writing skills. Proficiency in training curriculum development preferred. Strong oral and written communication skills. Self-starter who is flexible, action-oriented, and possesses a strong sense of urgency. Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements. Excellent Customer Service skills - ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues. Strong computer skills or aptitude. Flexibility to work in different time zones. Ability to work effectively in a high-pace and deadline-driven atmosphere. Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement. Ability to work in a team environment. . Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 2 months ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
About the role As the Product Expert- Serialization, you will be accountable for managing the product backlog, defining features, and prioritizing by Business value, defining the product vision, designing, and delivering the roadmap that will increase efficiency and effectiveness of the Serialization Track&Trace operations within Supply Chain which support business strategic priorities, as well as improve the user experience for the products within their domain. The Product Expert- Serialization will work collaboratively with stakeholders to agree on priorities within their domain and build plans to deliver against those priorities and monitor the products to ensure value is being realized as expected. Key responsibilities The Product Expert- Serialization will have responsibility for the products within the Serial Number management and regulatory reporting solutions, its integration with internal & external systems, and will be recognized as the go to leader and trusted advisor for the product suite, working collaboratively and adaptively to constantly meet the needs of their customers and deliver value to Haleon. As the Product Expert - Serialization and Track & Trace, you will: Take a lead on scoping, planning, budgeting & execution of Tech delivery projects. Responsible for working with business stakeholders to understand the business requirements and deliver the required technical solution. Responsible for ensuring clearly defined ownership at critical stages of the project including requirements definition, user acceptance testing & business change adoption. Direct activities across the Tech delivery teams, external vendors and supply chain partners to ensure project progresses to schedule. Ensure adherence to all quality & compliance requirements as dictated by Good Commercial or Manufacturing Practices (GxP) within the industry. Monitor the support team performance and guide them where needed. Work with the automation team in building automation test suites. Work with the analytical team in building up an analytical platform for Serialisation data Have a long-term accountability of the implemented systems / templates. Qualifications and skills Solid configuration experience of SAP ATTP, Middleware/Legacy system integrations, and touch MM/WM-EWM areas would be advantageous. Minimum 6 years of experience implementing Serialization and Track & Trace projects and must have at least 2 full life cycle implementation experience. Integration of SAP ATTP with regulatory system for regulatory reporting Integration of SAP ATTP with SAP ECC - dealing with high volumes of Serialized Products. Integration of SAP ATTP with LMS (Line Management Systems) such as Systech, Sea Vision Pharmaceutical Packaging Lines, Trace link, SAP ICH Serialization and Global Track & Trace (Traceability) Strategy and Solution Architecture. IT expertise to design, implement, support, and maintain the Pharmaceutical Serialization/Track & Trace solutions across the organization. Business process knowledge-Pharmaceutical products packaging, aggregation, Barcode printing, and verification Understanding of GS1 standards Understanding of pharmaceutical legislation requirements for Track & Trace e.g., China, Turkey, Russia, EU FMD, DSCSA, etc. Experience working with change controls and GxP validation protocols. Strong problem-solving and strong analytical skills are essential. Ability to troubleshoot issues and provide timely resolution. Ability to work in a team-oriented, collaborative environment. Experience working in international development projects. Flexibility to work across different time-zones. Available to travel. Exposure to SAP HANA will be added advantage. .
Posted 2 months ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Job Description Summary Job Description Summary We are seeking a strategic and innovative Learning & Development (L&D) Leader to drive the growth and continuous learning culture within our IT organization. This role will be responsible for designing, implementing, and managing learning strategies that align with business goals, enhances technical capabilities, and supports career development for IT professionals across the enterprise. Specifically, they will design, develop, and/or co-create learning solutions with external design partners and internal subject matter experts. This will include a combination of instructor led training (classroom based and virtual), immersive experiences, scalable virtual and hybrid programs, peer learning groups, and self-paced learning. They will also consult with other functional learning teams to share best practices and foster consistency within their domain-specific learning experiences. The ideal candidate will possess deep expertise in adult learning principles, passion for the learner experience, the skills to build engaging and impactful learning solutions, experience with development of early career professionals, and the desire to experiment with creative and innovative learning approaches Job Description .Roles and Responsibilities Key Responsibilities: Strategic Planning & Leadership Develop and execute a comprehensive L&D strategy tailored to the evolving needs of the IT function Partner with IT leadership to identify skill gaps and future capability needs. Provide expertise in analysing learning needs, identifying gaps and leading the strategic management and execution of learning solutions. Program Design & Delivery Design and deliver learning programs focused on technical skills (e.g., cloud, cybersecurity, DevOps), leadership development, and Digital literacy as well as adoption. Implement blended learning solutions including e-learning, workshops, bootcamps, and mentoring programs. Consult and share expertise to contribute to the enhancement of the learner experience throughout the program Leverage data and analytics to measure learning effectiveness and impact on performance. Technology & Innovation Evaluate contemporary learning trends and emerging learning design technologies Integrate modern learning technologies (LMS, LXP, AI-driven platforms) to enhance learner engagement. Stay current with trends in IT and L&D to ensure programs remain relevant and cutting-edge. Stakeholder Engagement Collaborate with HR, and IT leadership team to align learning initiatives with organizational goals. Act as a change agent to promote a culture of continuous learning and innovation. Required Qualifications For roles outside of the USA- This role requires significant experience in the Human Resources & Learning Strategy. Knowledge level is comparable to a Masters degree from an accredited university or college ( or a high school diploma with relevant experience). For roles in USA - Masters degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)). Strong understanding of IT roles, skills, and career paths. Experience with instructional design, adult learning principles, and digital learning platforms. Excellent communication, leadership, and project management skills. Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. Certifications in L&D (e.g., CPLP, ATD) or Agile/Project Management (e.g., PMP, Scrum)./ Certificate in Instructional Design Experience with data-driven learning analytics and ROI measurement. Experience in contemporary instructional design and development for a global organization Inclusion and Diversity Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https: / / www.ge.com / careers / fraud Relocation Assistance Provided: No
Posted 2 months ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 518982 Assignment Duration 12 months Total Yrs. of Experience 8 To 10 years Relevant Yrs. of experience 8+ years Detailed JD (Roles and Responsibilities) The ideal candidate will have minimum 8+ years hands on consulting experience, involved in the actual delivery working within SAP HR/PY projects either in AU and NZ payroll. Payroll (experience to be current and within the last 2+yrs for AU): Experience in SAP AU Payroll, Personnel Administration and Organisation Management (mandatory) Experience of STP Payroll and in Australian legislation SAP HR and Success Factors Talent Modules Performance and Goals Compensation Learning Other Experience: Previous experience with integration between SAP and other systems (both cloud and on-premise) Actively provide solutions for any technical issues and challenges Preparation of quality key Project Artefacts/Deliverables including Detailed Design, UT & ST Test Cases, Prepare Run sheet & Backout plans Play lead role in supporting SIT, UAT & BVT, and Change Requests Experienced in IT Service management including risk management Mandatory skills SAP HCM and SF, SAP HCM AU Payroll, SAP SF with LMS, Compensation and PMGM Desired/ Secondary skills Domain Banking Max Vendor Rate in Per Day (Currency in relevance to work location) 8000 INR per Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Nandakishore.k05@infosys.com Work Location given in ECMS ID Hyderabad WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Before OR After onboarding) Before onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO
Posted 2 months ago
2.0 - 4.0 years
6 - 7 Lacs
Navi Mumbai
Work from Office
SuccessFactors/Oracle HCM - Learning & Leadership Development Senior Specialist Experience Required: 3-5-years of Learning and Leadership development administration. Location: Ghansoli-Navi Mumbai Shift: Flexibility to work in Multiple shifts. Model: Work from Office About the Role: The Senior Analyst for Learning Administration handles the administration of learning programs and systems. This role ensures accurate and timely data entry, coordinates learning events, and provides administrative support to the learning and development team. Key Responsibilities: Handle the administration of learning programs and systems. Ensure accurate and timely data entry in learning management systems. Coordinate with stakeholders to schedule and organize learning events. Monitor and track learner progress and completion. Provide administrative support to the learning and development team. Generate reports on learning activities and outcomes. Address learner queries and provide assistance as needed. Key Functional and Operational Skills: Strong administrative and organizational skills. Effective communication and customer service skills. Knowledge of learning administration processes. Proficiency in Oracle or SuccessFactors HCM. Attention to detail and accuracy. Ability to manage multiple tasks and priorities. Deliverables: Efficient and accurate learning administration. Timely scheduling and organization of learning events. Positive feedback from learners and stakeholders. Accurate and comprehensive reporting on learning activities. Qualifications: Education: Bachelors degree in any discipline Experience: 3-5 Yrs of experience of Talent and Learning administration for multinational corporations. Exposure to transition/offshoring of L&D activities would be preferred
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
Ghaziabad
Work from Office
Jubilant Foodworks Limited is looking for Regional Training Sr. Executive to join our dynamic team and embark on a rewarding career journey Training Needs Analysis: Identify the training and development needs of employees and teams through assessments, surveys, and consultation with managers and HR departments. Training Program Design: Develop comprehensive training programs and initiatives that align with organizational objectives and address identified skill gaps. Training Material Development: Create engaging training materials, including presentations, e-learning modules, videos, and other resources, to support effective learning and development. Training Delivery: Conduct training sessions, workshops, and seminars using various methods such as classroom training, online platforms, and blended learning approaches. Performance Evaluation: Assess the effectiveness of training programs through evaluation methods such as surveys, feedback analysis, and post-training assessments to measure the impact on individual and team performance. Training Administration: Manage logistics, scheduling, and coordination of training programs, including venue bookings, participant registrations, and communication with stakeholders. Vendor Management: Collaborate with external training providers, consultants, and subject matter experts to leverage their expertise and resources in delivering specialized training programs. Learning Management Systems (LMS): Utilize learning management systems or other digital platforms to organize and deliver training content efficiently, track employee progress, and generate reports on training outcomes. Continuous Improvement: Stay updated with industry trends, emerging training methods, and technologies to enhance the effectiveness and efficiency of training programs. Stakeholder Collaboration: Work closely with HR, department heads, and managers to align training initiatives with employee development plans, succession planning, and talent management strategies.
Posted 2 months ago
2.0 - 8.0 years
7 - 8 Lacs
Pune
Work from Office
Who we are This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We are committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin https//www. linkedin. com / showcase / johnson-controls-asia-pacific / Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position HR Operations Specialist Focuses on Learning Management System administration activities. - Provides support to employees by addressing their queries through designated platforms. Responds to employee inquiries promptly and accurately within established SLAs (Service Level Agreements). Provides guidance to employees on utilizing Ask L&D functionality effectively. Develops a foundational understanding of learning and development systems, services, and offerings. Organizational skills and ability to maintain structure in daily tasks Openness to work in an international environment.
Posted 2 months ago
1.0 - 3.0 years
11 - 14 Lacs
Bengaluru
Work from Office
Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Graduation and PG in HR will be a added advantage MS-Office, ERP, Reporting CSOD or any LMS tool Very Good Written & Verbal communication skills Good interpersonal skills Should be able to adapt quickly Stake holder Management Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply We d be thrilled to receive applications from exceptional individuals like yourself Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers Overview To effectively handle daily volumes ensuring team meets agreed service level agreements Interactions with on-shore counter parts How youll make an impact Handling queries on training enrollments Managing training schedules on LMS Reporting on training and e-learning administration Liaise with Trainers and participants Perform administrative tasks on LMS Employee profile management: Trouble shoot queries related to login/access roles/passwords Vendor management and Invoice Processing USA and UK Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Knowledge of ERPs and Learning Management System - Preferably Cornerstone on Demand Must possess strong knowledge LMS Administration Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs About you Graduation and PG in HR will be a added advantage MS-Office, ERP, Reporting CSOD or any LMS tool Very Good Written & Verbal communication skills Good interpersonal skills Should be able to adapt quickly Stake holder Management
Posted 2 months ago
2.0 - 5.0 years
5 - 8 Lacs
Hyderabad
Work from Office
At Amazon, our mission is to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, driven individuals. As one of the most recognizable brands globally, Amazon delivers millions of products annually to our loyal customers. The Shipping & Delivery Support (SDS) Learning Organization within the Ops Empowerment (OE) team is dedicated to creating, maintaining, and delivering training for SDS contact center associates across multiple countries and lines of business. We are currently seeking a Training Manager to join our India team. This role is ideal for professionals who thrive in dynamic, fast-paced environments, with a strong background in contact centers, training, and team management. As the Training Manager, you will be responsible for coordinating and managing all training initiatives across various workflows, while leading and developing a team of trainers. You will collaborate closely with Operations Managers, global Training Managers, regional Managers, and Subject Matter Experts (SME) to ensure consistency and effectiveness in training delivery. We are seeking a team player who can not only lead their own team but also work closely with stakeholders to prioritize and deploy training programs that meet customer needs. If you re passionate about learning and love a challenge, we want you on our team! The role involves managing the development and delivery of complex, medium to large-scale training programs, often at a site or regional level supporting the IN market. This includes expert-level training facilitation, mentoring training specialists, and setting standards for training delivery. The role also requires ownership of stakeholder communication, gathering feedback, and implementing metrics to measure training success. As a subject matter expert (SME) in training facilitation, you will proactively identify risks, resolves complex issues, and drives operational efficiencies. The role includes identifying and sharing best practices, scoping out new metrics and tools, and making data-driven decisions while considering diverse opinions. The individual is responsible for increasing efficiency, raising productivity, and reducing costs at a site or regional level. This includes conducting root cause analysis, identifying program gaps, and driving continuous improvement with stakeholders. Managers also serve as an escalation point for site-level decisions, partnering with leadership to address local and regional needs. Additionally, the role requires effective communication and deep understanding of metrics, analysis, and updates, often delivering detailed narratives to influence business direction. A day in the life On any given day, your responsibilities will include but are not limited to: - Tracking, recording, and reporting training progress to stakeholders. - Coaching and developing trainers to enhance their skills and effectiveness. - Identifying and addressing knowledge gaps within the team. - Collaborating with stakeholders to finalize training needs, durations, and schedules. - Participating in global projects and attending relevant meetings. - Ensuring that all training processes are consistently followed and adhered to. - Completed a bachelors degree from an accredited university. - 3 to 5 years of experience managing a team, supporting their success and career growth - Fluent in both English and Hindi languages, written and spoken - Ability to collaborate effectively with local stakeholders, SMEs, front-line managers, and employees. - Has experience in doing root cause analysis (RCA), and analyze customer needs - Has proficiency in understanding and reading data - Proficient in Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint. - Blue Badge Employee with at least 2 years tenure or more (*for Internal candidates) - 3+ years of experience in training delivery within a corporate environment, with a proven track record in planning and implementing effective training programs. - Learning/training certification in eLearning, and industry certifications in instructional design, curriculum development, performance improvement, project management, or related areas (e.g., CPLP, CPT, PMP). - Strong knowledge of adult learning theory, training evaluations, and best practices. - Hands-on experience in training facilitation in both classroom and virtual settings. - Experience with Learning Management Systems (LMS) for tracking and measuring training results and learning effectiveness. - Demonstrated proficiency in eLearning development tools like Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash. - Familiarity with Amazon collaboration tools such as Amazon Workdocs, Quip, Asana, and a solid understanding of KNet/Amazon Learn. - Experience with Amazon AI tools like Cedric, Partyrock, etc. - Prior experience in a training and development role, specifically within customer service. - Proven ability to present to an audience and convey complex information in an engaging and understandable manner. - Experience developing training materials, job aids, and online tutorials, with a solid understanding of adult learning and training practices. - Demonstrated ability to work effectively in a cross-functional, global environment, showing cultural sensitivity and earning trust from stakeholders. - Excellent written and verbal English and Hindi communication skills. - Experience in applications such as QuickSight, PowerBI, Tableau, and able to make sense of the data provided by the systems
Posted 2 months ago
7.0 - 12.0 years
0 - 0 Lacs
Navi Mumbai
Work from Office
Hiring for Finance Process Trainer Years of Experience: 7 to 12 years Location: Navi Mumbai Work from Office Skills Required: Finance Training Process Training LMS Finance & Accounts Trainer
Posted 2 months ago
2.0 - 3.0 years
5 - 9 Lacs
Mumbai
Work from Office
SUMMARY The instructional designer will be responsible for conceptualising and creating learner-centred training materials that make AI concepts accessible to non-technical audiences. They will collaborate with subject matter experts, trainers, field and product teams, as well as the internal capacity building team to develop engaging content tailored to diverse learner profiles, including frontline workers, rural youth, and community educators. This role requires a sensitivity to learner needs, a grounding in pedagogy, and an ability to transform complex AI concepts into simple, actionable learning experiences. Location - Delhi/Remote ABOUT US - https://www.wadhwaniai.org/ Wadhwani AI is a nonprofit institute building and deploying applied AI solutions to solve critical issues in public health, agriculture, education, and urban development in underserved communities in the global south. We collaborate with governments, social sector organizations, academic and research institutions, and domain experts to identify real-world problems, and develop practical AI solutions to tackle these issues with the aim of making a substantial positive impact. We have over 30+ AI projects supported by leading philanthropies such as Bill & Melinda Gates Foundation, USAID and Google.org. With a team of over 200 professionals, our expertise encompasses AI/ML research and innovation, software engineering, domain knowledge, design and user research. In the Press: Our Founder Donors are among the Top 100 AI Influencers G20 India s Presidency: AI Healthcare, Agriculture, & Education Solutions Showcased Globally. Unlocking the potentials of AI in Public Health Wadhwani AI Takes an Impact-First Approach to Applying Artificial Intelligence - data.org Winner of the H&M Foundation Global Change Award 2022 Sole Indian Winners of the 2019 Google AI Impact Challenge, and the first in the Asia Pacific to host Google Fellows Cultures page of Wadhwani AI - https: / / www.wadhwaniai.org / culture / ROLES AND RESPONSIBILITIES Curriculum and Content Design - Design AI literacy and skilling programs for low-resource, non-technical learners across public sectors - Develop lesson plans, storyboards, facilitator guides, and participant materials aligned with defined learning outcomes - Create learning pathways across different formats: including short courses, microlearning modules, job aids, explainer videos, and interactive workshops - Contextualize content for rural and low-literacy audiences, using visuals, local language, real-life use cases, and activity-based learning Collaboration and Co-Creation - Work with subject matter experts, field trainers, and community stakeholders to co-create culturally relevant training material - Partner with illustrators, media teams, and tech partners to develop multimedia learning assets (e.g., videos, animations, slide decks) - Support trainers by developing toolkits, training-of-trainer (ToT) materials, and implementation guides Quality Assurance and Iteration - Pilot test content with field teams and revise materials based on learner feedback and performance data - Maintain instructional design standards to ensure clarity, accessibility, and impact across all training programs Digital Learning Support - Adapt content for digital platforms including mobile learning apps, WhatsApp-based learning, and LMS systems - Ensure materials are mobile-first and optimized for low-bandwidth enviornments REQUIREMENTS Education/ Background -Bachelor s or Master s degree in Education, Learning Sciences, EdTech, Instructional Design, or related fields OR Bacherlor s degree in Computer Science, Computer Applications, Artificial Intelligence and Machine Learning Must Have Skills: -Exposure to AI concepts, digital literacy, or technology for development -2-3 years of experience in instructional design, curriculum development, or training content creation: preferably in development, education, or skilling sectors -Proven ability to simplify technical or abstract concepts for non-expert audiences -Strong skills in writing, visual storytelling, and activity-based learning design -Familiarity with online educator tools, Google Classroom, Google Workspace and LMS platforms -Experience designing for low-literacy, multilingual or rural contexts -Empathy for learners and a passion for equity in education and technology Good to have Skills: -Experience working in field settings with NGOs, social enterprises, or community organizations -Knowledge of Indian languages -Experience in human-centred design or participatory learning approaches We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability.
Posted 2 months ago
5.0 - 10.0 years
12 - 17 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Manhattan Developer 5+ YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Description Minimum of 5 Years of Supply Chain domain experience with knowledge of Manhattan WMS. Should have knowledge of WM 2018 and above. Playing the role of Senior Business Analyst or Product Owner. Deep expertise of configurations, implementations, troubleshooting and support and other Manhattan solutions such as Yard Management, Slotting Optimization, SCI Reporting, etc, preferred. Minimum 3 years of experience in WM Active. Should have experience in Supply Chain with functional knowledge of Distribution and 3PL Logistics with respect to multiple retail industries like Apparel & Fashion, Speciality retailing, Grocery, General Merchandising, etc would be a plus. Will be responsible for the Software Development in agile environment including requirements definition, solution Design, Functional Specification and implementation of WMS solution extensions and integrations. Experience with transportation management applications of leading multi-carrier parcel and LTL (Less Than Truckload) and TL (Truck Load) shipping systems will be a bonus Experience in other related systems including Labor Management Systems (LMS), Yard Management Systems (YMS) and Warehouse Controls /Execution Systems (WCS/WES) with Manhattan WMoS to integrate with sorters, conveyors, GTP, etc will be preferred. Experienced in Interface mapping with downstream and upstream systems Desired Skills Implement project from inception through delivery as the subject matter expert as well as fostering and maintaining strong Client relationships during and post design engagements. Understanding business processes and requirements and translating them to specific software requirements including BRDs & GAP Analysis for development. Provide leadership with hands-on and active engagement in development, set-up & configuration, delivery of the solutions Participate in integration meetings with to determine system requirements and specifications relative to integration mapping and product configuration. Ability to research and recommend custom design to resolve client/business issues/problems and interpret business requirements into application configuration tasks. Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains. Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing. Ensure all customer and business process enhancement requests are aligned with the scope of the core system. Experience with Agile methodologies, JIRA and CONFLUENCE and Translating, analysing, and simplifying requirements to Add epics & stories and align with standard best practices. Good communication skills - Verbal & Written Advantage Zensar At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! Manhattan Developer 5+ YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Description Minimum of 5 Years of Supply Chain domain experience with knowledge of Manhattan WMS. Should have knowledge of WM 2018 and above. Playing the role of Senior Business Analyst or Product Owner. Deep expertise of configurations, implementations, troubleshooting and support and other Manhattan solutions such as Yard Management, Slotting Optimization, SCI Reporting, etc, preferred. Minimum 3 years of experience in WM Active. Should have experience in Supply Chain with functional knowledge of Distribution and 3PL Logistics with respect to multiple retail industries like Apparel & Fashion, Speciality retailing, Grocery, General Merchandising, etc would be a plus. Will be responsible for the Software Development in agile environment including requirements definition, solution Design, Functional Specification and implementation of WMS solution extensions and integrations. Experience with transportation management applications of leading multi-carrier parcel and LTL (Less Than Truckload) and TL (Truck Load) shipping systems will be a bonus Experience in other related systems including Labor Management Systems (LMS), Yard Management Systems (YMS) and Warehouse Controls /Execution Systems (WCS/WES) with Manhattan WMoS to integrate with sorters, conveyors, GTP, etc will be preferred. Experienced in Interface mapping with downstream and upstream systems Desired Skills Implement project from inception through delivery as the subject matter expert as well as fostering and maintaining strong Client relationships during and post design engagements. Understanding business processes and requirements and translating them to specific software requirements including BRDs & GAP Analysis for development. Provide leadership with hands-on and active engagement in development, set-up & configuration, delivery of the solutions Participate in integration meetings with to determine system requirements and specifications relative to integration mapping and product configuration. Ability to research and recommend custom design to resolve client/business issues/problems and interpret business requirements into application configuration tasks. Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains. Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing. Ensure all customer and business process enhancement requests are aligned with the scope of the core system. Experience with Agile methodologies, JIRA and CONFLUENCE and Translating, analysing, and simplifying requirements to Add epics & stories and align with standard best practices. Good communication skills - Verbal & Written Advantage Zensar At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy!
Posted 2 months ago
3.0 - 7.0 years
5 - 7 Lacs
Neemrana
Work from Office
Role & responsibilities Manage end-to-end training programs, including planning, execution, and evaluation. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver soft skills training modules for employees across various levels. Collaborate with stakeholders to design and implement effective learning strategies. Ensure compliance with company policies and regulatory requirements related to training. Preferred candidate profile 3-7 years of experience in Learning & Development or a related field. MBA/PGDM degree in HR/Industrial Relations or equivalent qualification. Proven expertise in LMS management, TNA, Training Coordination, and Training Need Analysis.
Posted 2 months ago
6.0 - 11.0 years
12 - 19 Lacs
Bengaluru
Remote
JD: Minimum 7 Years IT experience. Minimum 6 Years of SAP SuccessFactors LMS experience. Should be expert in SuccessFactors Employee Central module. Expertise in SuccessFactors advanced reporting is mandatory. Experience working with international clients. Candidates should have in-depth knowledge in Global HR processes. Certified LMS professional with active certification Must be B. Tech/BE/BCA/MCA graduate. Should have consistent academic record of >60% aggregate. Continuous practical experience in AGILE Methods and ceremonies. In dept knowledge on SCRUM exchange with AGILE Leadership roles (BO, PO, Squad etc.). Agile delivery experience
Posted 2 months ago
5.0 - 10.0 years
12 - 22 Lacs
Pune
Remote
SAP SF LMS LMS-5years
Posted 2 months ago
0.0 years
3 - 3 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
What You'll Do Manage and update daily/weekly class, lab, and exam schedules Lock/unlock sessions on LMS and coordinate with the academic team Manage content across LMS environments (Gamma, Beta, Live) Fix content errors and work with the content team for updates Send reminders and announcements via Web Engage and community tools Respond to or escalate student queries as needed Track attendance, submissions, and engagement Maintain reports and trackers in Excel/Google Sheets Share weekly updates and suggest process improvements Collaborate with content, academic, tech, and support teams What We're Looking For Bachelor's degree (Commerce, Business, or any stream is fine) Comfortable with Google Sheets / Excel should know how to use basic formulas, filters, and formatting Can navigate and work on online tools, dashboards, and platforms with ease Clear and professional communication skills both written and verbal Detail-oriented youll be handling reports, trackers, and time-sensitive updates Self-starter someone who takes initiative, follows up, and gets things done Basic knowledge of using tools like ChatGPT to draft messages, summarize documents, or get quick help for tasks (example: writing announcements, creating checklists, or exploring new ideas) Location & Work Details: Working Days: Monday to Saturday (6-days a week) Work Timings: 8:00 AM - 5:00 PM Compensation: 3 to 3.6 LPA
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
1 yr exp as a BPO Lead Training on the paper in International voice customer support process MUST BANKING PROCESS EXP Delivery of NHT, OJT, Refresher training TNA TNI TTT Call/WhatsApp cv to Neha 8287267407, Amit 8851792136 Perks and benefits Fix Salary + lucrative Incentives
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mohali
Work from Office
We are looking for a detail-oriented Content Writer to develop high-quality content for our website and Learning Management System. You'll be responsible for writing clear, engaging and structured content that aligns with our training objectives. Required Candidate profile * 2-3 years of experience in creating well-structured and easy-to-follow LMS/e-learning content such as course modules, instructions & training guides * Open to both Full-time & Freelance candidates
Posted 2 months ago
3.0 - 8.0 years
5 - 7 Lacs
Noida
Work from Office
Role & responsibilities : Female Candidates Only Training coordination Management of training schedules Coordination of the training calendar Creation of innovative presentations Analysis of training reports for designing programs Employee engagement activities also Preferred candidate profile : MBA (Regular)
Posted 2 months ago
8.0 - 13.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Role & responsibilities Learning and Development Activities Employee engagement activities Effective communication skills Trainning Preferred candidate profile
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Compensation Good to have skills : SAP SuccessFactors Employee Central Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the team in implementing SAP SuccessFactors Compensation solutions Provide guidance on best practices for SAP SuccessFactors Employee Central integration Conduct training sessions for team members on SAP SuccessFactors modules Professional & Technical Skills: Must To Have Skills:Proficiency in SAP SuccessFactors Compensation Strong understanding of SAP SuccessFactors Employee Central Experience in configuring SAP SuccessFactors modules Knowledge of SAP SuccessFactors reporting tools Hands-on experience in SAP SuccessFactors implementation projects Additional Information: The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Compensation This position is based at our Pune office A 15 years full time education is required Qualifications 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP SuccessFactors Learning Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of SAP SuccessFactors Learning. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with stakeholders to gather requirements for application design. Design and develop applications to meet business process and application requirements. Ensure the applications meet the desired functionality and user experience. Conduct testing and debugging of applications to identify and resolve any issues. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP SuccessFactors Learning. Strong understanding of software development principles and methodologies. Experience in designing and developing applications using SAP SuccessFactors Learning. Knowledge of integration techniques and best practices for SAP SuccessFactors Learning. Experience with data migration and data integration in SAP SuccessFactors Learning. Additional Information: The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Learning. This position is based at our Pune office. A 15 years full time education is required.Qualifications 15 years full time education
Posted 2 months ago
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