Define and optimize the customer lifecycle, map the customer journey, develop listening points in the journey and create standardized interventions for each point in journey. Increase lifetime value of the Customer through greater advocacy and reference-ability, serving as a customer advocate in the evolution of Adobe s platform functionality integral to the customers success. Be the voice of the customer internally Collaborative leadership style with ability to influence peers and leaders from different groups in the company including Sales, Marketing, Product and Engineering Create repeatable and scalable processes to enable high paced growth Manage your team to develop delivery plans that maximize the customer experience and achieve higher product adoption, customer satisfaction and overall health scores. Assist the team with key escalations. Measure and report effectiveness of Customer Success Managers, defining operational metrics for team. Attract, hire and retain a group of high potential individual contributors into the team. Create rapid onboarding process for new team members, foster collaboration within team and across customer lifecycle Become the Subject Matter Expert in the Learning domain/go-to person for the team on day-to-day operational challenges Work closely with Sales to identify new opportunities and facilitate transitions following initial or follow-on deployments. What you ll need Customer Success professional with overall 15+ years of experience working in Customer facing roles Has 5+ years experience leading teams in customer success function. Demonstrated success in building, mentoring, and growing high performance teams Has defined and helped optimize customer journeys for enterprise SaaS products. Strong understanding of SaaS and multi-tenancy fundamentals Has owned existing customer commercial relationships, with incentive compensation tied to net revenue retention or a similar metric Has identified and implemented a series of customer success metrics to align team behaviors with customer results Has owned implementation strategy and execution where the average time to implement a new customer is 90 or more days Excellent executive communication, negotiation and presentation skills Ability to manage crisis and stay calm under pressure while helping the team to navigate crisis with ease Proven track record of scaling operations by introducing scalable processes, optimizations and automation Program and project management experience People management and interpersonal skills Ability to think outside the box and come up with creative ideas LMS knowledge preferable. Experience working in Learning domain (Workday, CSOD, Success Factors) preferable As customer outreach is global, flexible to work in different time zones as needed

Advises project teams and internal GIS customers on validation scope, risk, and validation approach. Operate independently to manage end to end compliance activities within projects. Develops and maintains software and hardware testing protocols (knowledge of different types of testing such as integration, unit, regression testing). Responsible for Validation Documentation. Participates in project and system requirements gathering/authoring, coordinates activities with business users and analysts. Coordinates the Change Management process within the GIS organization. Reviews system changes to provide compliance assessments and closure summaries that are audit ready. Investigates root-cause of defects, failures, and authors and/or investigates Non-conformances and CAPAs. Requirements: 7+ years of experience working in Life sciences industry focusing on Computer Systems Validation. Strong oral and written skills to persuade, direct and advise stakeholders on regulatory compliance processes. Strong organizational skills to maintain and manage multiple validation projects. Experience with enterprise applications such as SAP, LMS, Salesforce and EtQ, etc. Experience with Test Management Tools such as HP Quality Center, ValGenesis and TFS. Ability to articulate risk-based validation strategy and provide validation approach to meet the business needs. Excellent customer service and communication skills. Experience with regulations and frameworks - e.g., 21 CFR Part 820/11, ISO 13485, and GAMP. Experience with software development lifecycle activities, methodologies, testing and validation. Experience managing workload using IT Service Management ticketing tools, ServiceNow preferred. Experience with common IT infrastructure and applications, e.g., virtualization, directory services, storage, DBMS. People Leadership: Ensure Policies and Procedures are followed by direct reports Work with onshore leads for new and/or altering work assignments Experience/Education: Typically requires a minimum of 7 years of related experience with a bachelor s degree; or 5 years and a Master s degree

To have good understanding and knowledge on LIMS application functionalities and its integration with other systems. To provide SME support for the implementation of LIMS (Laboratory Information Management System) across sites and support the key decisions for the changes that required in the workflow of the system from Quality and e-compliance perspective. To support the validation of LIMS application (specifically). Additionally, to support the validation of Enterprise Systems, LMS (Learning Management System), VLMS (Validation Life Cycle Management Systems) and other applications systems to comply with regulatory guidelines. To define validation strategy and provide inputs to validation planning for projects; along with the review of validation/qualification deliverables of the assigned project/system in line with the organizational SOPs adhering to company procedures and regulatory expectations. To ensure infrastructure (Network, Servers, Cloud, Database) are qualified as per required Quality standards and required documents are in place. To support the various phases of Computer System including Planning, Implementation, Maintenance, and Retirement activities by ensuring compliance with internal/external regulatory requirements. To review other QMS documents e.g. Change control/Deviation/ CAPA/Incidents-Discrepancy/User access forms in line with the organizational/site specific procedure. To communicate/discuss the identified gaps during the GxP computerized system assessment to responsible team. Coordinate with the relevant IT team for the compliance/closure of the identified gaps, incidents, deviations. To guide and train IT Business teams at Site for CSV, relevant areas of Compliance and Validation for GxP IT and electronic systems, Data Integrity, and Regulatory Compliance activities. To perform periodic and audit trial review of the GxP application system as per defined frequency along with the relevant stakeholders. To support sites to ensure audit readiness and ability to represent the validation package of enterprise GxP application including LIMS during regulatory audits and can be able to perform DI Audits at site. To coordinate build good working relations with Site/business users, Subject Matter Experts (SMEs) and IT operations team, Manage vendors / partners / support teams. Key Competencies :EY COMPETENCIES: KEY COMPETENCIES: To have in depth understanding of regulatory requirements and guidelines required to comply IT systems in Pharma industry - DI, ALCOA+, Part 11, Annex 11, GAMP 5 etc. Knowledge and Experience of Pharma domain -Quality (QA, QC) Understanding and exposure to Pharma CSV upcoming trends. A team player with good communication skills (verbal written) Knowledge and experience on handling of CSV project related QMS e.g. Change control, deviation, CAPA and incidents. Graduate in Science/Pharmacy/Engineering Post Graduation Science /MBA

Job Description: Responsible for developing, administering & facilitating strategic service learning & development programs that drive new hire retention and productivity to meet business unit metrics, as well as company goals and objectives. Works as a strategic partner within the business unit to identify, develop and implement strategies, learning programs and technologies to prepare service employees to meet business unit metrics and growth strategies. Collaborates directly with service leadership to ensure learning programs are applicable to the needs of internal/external clients. Measured results, inspection and ongoing development in role is required. Responsible for effectively developing and facilitating service learning & development programs that drive new hire retention and service employee productivity to meet business unit metrics. Increase the knowledge of service new hire participants, inspect & validate the proficiency and execution of key service skills and processes required to execute at or above service key performance metrics. Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, service performance, and skills proficiency to service leadership. Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program. Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with sales leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met. Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation. Maintain a consistent field presence via in-person or virtual field rides, observe service employee performance and provide timely feedback to service leadership on service process execution and development opportunities, as well as coaching recommendations. Participate in leadership meetings and applicable service training programs and events to provide insights on learning opportunities, make effective recommendations for service proficiency improvements, and maintain relevancy to industry trigger events. Other duties as assigned. Bachelor's Degree in in related field - Preferred 2 years of experience in relevant and proven service or service training experience, Paychex service experience preferred. 2 years of experience in specific industry service experience. 2 years of experience in consultative or relationship management experience.

This role will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Credit-Operations Manager will ensure process adherence, quality checks in lines with credit policy, and compliance, acting as a bridge between Credit and Operations teams to ensure seamless loan processing. ore Responsibilities: End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process. Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Ensuring gating rejections in line with credit policy and close monitoring on login quality. Ensuring timely initiation of internal reports and checks as mandated by credit policy. Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing. Ensure adherence to policies and SOPs across all credit-operations processes. Identify and rectify process gaps to enhance efficiency and accuracy. Manage and resolve queries from the Hind-Sighting Team and Internal Audit, implementing corrective actions as required. Ensure compliance with regulatory requirements and internal controls. Work on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. Support digital initiatives to streamline credit-operations processes and improve efficiency. Manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Ensure regular training and upskilling of CPAs to enhance process knowledge and efficiency. Conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs): First Time Right (FTR) - Ensuring minimal errors in loan files. Turnaround Time (TAT) - Ensuring quick and efficient loan processing. Compliance Adherence - No deviations from policy and regulatory guidelines. Process Efficiency - Identifying and implementing improvements in workflows. Driving penetration of E-NACH for improved operational efficiency Ensuring acknowledgment of property papers / PDDs from the credit team Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques. Hold regular meetings with the business team & conduct regular training for improvement in FTR files Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensuring low attrition for the team. Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate CA / MBA (Finance) or Equivalent

This role will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Credit-Operations Manager will ensure process adherence, quality checks in lines with credit policy, and compliance, acting as a bridge between Credit and Operations teams to ensure seamless loan processing. ore Responsibilities: End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process. Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Ensuring gating rejections in line with credit policy and close monitoring on login quality. Ensuring timely initiation of internal reports and checks as mandated by credit policy. Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing. Ensure adherence to policies and SOPs across all credit-operations processes. Identify and rectify process gaps to enhance efficiency and accuracy. Manage and resolve queries from the Hind-Sighting Team and Internal Audit, implementing corrective actions as required. Ensure compliance with regulatory requirements and internal controls. Work on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. Support digital initiatives to streamline credit-operations processes and improve efficiency. Manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Ensure regular training and upskilling of CPAs to enhance process knowledge and efficiency. Conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs): First Time Right (FTR) - Ensuring minimal errors in loan files. Turnaround Time (TAT) - Ensuring quick and efficient loan processing. Compliance Adherence - No deviations from policy and regulatory guidelines. Process Efficiency - Identifying and implementing improvements in workflows. Driving penetration of E-NACH for improved operational efficiency Ensuring acknowledgment of property papers / PDDs from the credit team Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques. Hold regular meetings with the business team & conduct regular training for improvement in FTR files Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensuring low attrition for the team. Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate CA / MBA (Finance) or Equivalent

This role will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Credit-Operations Manager will ensure process adherence, quality checks in lines with credit policy, and compliance, acting as a bridge between Credit and Operations teams to ensure seamless loan processing. ore Responsibilities: End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process. Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Ensuring gating rejections in line with credit policy and close monitoring on login quality. Ensuring timely initiation of internal reports and checks as mandated by credit policy. Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing. Ensure adherence to policies and SOPs across all credit-operations processes. Identify and rectify process gaps to enhance efficiency and accuracy. Manage and resolve queries from the Hind-Sighting Team and Internal Audit, implementing corrective actions as required. Ensure compliance with regulatory requirements and internal controls. Work on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. Support digital initiatives to streamline credit-operations processes and improve efficiency. Manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Ensure regular training and upskilling of CPAs to enhance process knowledge and efficiency. Conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs): First Time Right (FTR) - Ensuring minimal errors in loan files. Turnaround Time (TAT) - Ensuring quick and efficient loan processing. Compliance Adherence - No deviations from policy and regulatory guidelines. Process Efficiency - Identifying and implementing improvements in workflows. Driving penetration of E-NACH for improved operational efficiency Ensuring acknowledgment of property papers / PDDs from the credit team Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques. Hold regular meetings with the business team & conduct regular training for improvement in FTR files Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensuring low attrition for the team. Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate CA / MBA (Finance) or Equivalent

This role will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Credit-Operations Manager will ensure process adherence, quality checks in lines with credit policy, and compliance, acting as a bridge between Credit and Operations teams to ensure seamless loan processing. ore Responsibilities: End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process. Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Ensuring gating rejections in line with credit policy and close monitoring on login quality. Ensuring timely initiation of internal reports and checks as mandated by credit policy. Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy. Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines. Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing. Ensure adherence to policies and SOPs across all credit-operations processes. Identify and rectify process gaps to enhance efficiency and accuracy. Manage and resolve queries from the Hind-Sighting Team and Internal Audit, implementing corrective actions as required. Ensure compliance with regulatory requirements and internal controls. Work on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. Support digital initiatives to streamline credit-operations processes and improve efficiency. Manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Ensure regular training and upskilling of CPAs to enhance process knowledge and efficiency. Conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs): First Time Right (FTR) - Ensuring minimal errors in loan files. Turnaround Time (TAT) - Ensuring quick and efficient loan processing. Compliance Adherence - No deviations from policy and regulatory guidelines. Process Efficiency - Identifying and implementing improvements in workflows. Driving penetration of E-NACH for improved operational efficiency Ensuring acknowledgment of property papers / PDDs from the credit team Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques. Hold regular meetings with the business team & conduct regular training for improvement in FTR files Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC. Ensuring low attrition for the team. Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate CA / MBA (Finance) or Equivalent

Learning Management System Framework which includes feeding data into the system, maintaining the progress of all e-learning courses, create monthly data on the training costs, training days, total and unique participants, etc. Creating e-learning content for LMS based on company policies or functional and behavioral aspects. Execution of the operational part of the training. Facilitation of programs Internal & external Planning an annual Learning Policy & Curriculum tailored for Audit employees, to achieve training goals & quality compliance. Using training need analysis survey to collate data, analyze and generate reports to further curate agile learning strategies. Plan and organize events, activities, and team-building exercises to promote a positive work environment. Requirements: Bachelors degree in any field or Postgraduate Proven experience working in HR roles, with a focus on learning and development preferred. Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization. Proficiency in MS Office suite and learning management systems (LMS).

1 yr exp as a BPO Lead Training on the paper Prepare Annual Training Budget& plans Delivery of NHT, OJT, Refresher training TNA TNI TTT WFO kOLKATA ONLY-APPLY IF CAN RELOCATE Call/WhatsApp cv to Neha 8287267407, Amit 8851792136 Required Candidate profile Work From Office-Kolkata only not for Delhi/NCR neither Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives

Role: Senior Instructional Designer We are seeking an experienced and innovative Senior Instructional Designer to join our team. The ideal candidate will have a strong background in instructional design, adult learning principles, and eLearning development. As a Senior Instructional Designer, you will be responsible for the creation of high-quality, engaging, and eEective learning experiences that align with our organizational goals and learner needs. You will work closely with subject matter experts (SMEs), instructors, and other stakeholders to design, develop, and implement a variety of instructional materials and programs. Key Responsibilities Areas Work with faculty and instructional design stage on the development of online and blended courses and ensures course quality through the appropriate blend of pedagogy and technology based on learning theory and instructional design practices. Perform official reviews of online courses and other instructional materials and activities. Manage the course development and design processes. Develop and design courses and curriculum. Design learning activities, assignments, and assessments. Develop instructors manuals, rubrics, and other teaching tools. Collaborate with subject experts to develop course content. Analyze, update and refine existing online content. Train instructors, students, and employees in how to use learning technologies and content. Keep current on best practices in instructional design. Write scripts for video and audio content. Utilize various learning technologies, including Learning Management System (LMS), authoring tools (e.g., Articulate 360, Captivate), and multimedia software to create and deliver instructional content. Oversee multiple instructional design projects simultaneously, ensuring they are completed on time, within scope, and aligned with quality standards. Provide guidance and mentorship to junior instructional designers, supporting their professional growth and development. Knowledge and Skills Proficiency with learning management systems Excellent project management and organizational skills Experience with content design platforms Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and clients Critical thinking skills Ability to prioritize and manage multiple simultaneous deadlines Deep understanding of adult learning principles, instructional design model (e.g., ADDIE, SAM), and best practices in e-learning and blended learning Strong interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders A creative mindset with the ability to design engaging and innovative learning experiences Experience 5+ years of professional experience in instructional design, eLearning development, or a related field, with a strong portfolio demonstrating a range of projects Educational Background Bachelors/Masters degree in Instructional Design, Education, Learning & Development or a related field

Job Responsibilities: Ensure loan onboarding as per Process ,Policy & Compliance guidelines. Regular review of the onboarding process wrt to Risk/controls and suggest improvements. Provide operations support to business in terms of loan onboarding within TAT and Quality. Track file NFTR and skewness to improve the same and achieve productivity & throughput. Internal stakeholder management and develop processes / standard operation procedures to ensure seamless loan onboarding. Should be capable of thinking of continuous improvement driven by insights to improve processes. Should be able to juggle multiple requests, prioritize deliverables according to the business requirements. Professional Qualifications: 10+ years of experience in Retail lending (Unsecured/Secured) in Onboarding process in Bank/NBFC. Knowledge of E2E loan life cycle from Onboarding to Loan servicing Experience in managing large scale volumes at Central /Zonal Ops level. Functional knowledge of LOS & LMS applications & Basic /Intermediate excel and other MS office tools Great analytical, reasoning abilities, communication and presentation skill required to excel in the job Educational Qualifications: Full time Graduate/ Part time Post-graduate from recognized University.

- Creation of reading-based learning content – handbooks, manuals, PPTs, scripts & storyboards for video content. - Creation of assessments learning impact - Creation of all pieces of content our learning platform - Subject Pref: Chemistry and Math Required Candidate profile Upload & organize learning content on (LMS) Awareness about edtech industry and innovation in education Ability to work in high-pressure working environment Obsession for quality content and pedagogy

Ayekart is at the forefront of revolutionising the food and agricultural landscape by delivering innovative and impactful solutions tailored to the industry. We seek a dynamic and experienced SVP / VP of Engineering and Delivery to join our team. The ideal candidate should deeply understand the fintech and supply chain industry, particularly B2B SaaS products and API Banking. Key Responsibilities: Leadership Management Lead and manage a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement. Provide technical guidance, mentorship, and career development for team members. Collaborate with cross-functional teams, including Product, Design, and Operations, to align engineering efforts with business goals. Drive the execution of engineering initiatives, ensuring on-time delivery of high-quality products. System Design s Architecture Design and oversee the implementation of scalable, secure, and high-performance software architectures. Lead the architectural decisions for complex, distributed systems, ensuring alignment with industry best practices and business requirements. Stay updated with the latest trends in system design and architecture trends to ensure our technology stack remains cutting-edge. Technical Expertise Hands-on involvement in software development, particularly in Node.js and React.js, to set technical standards and guide the team. Ensure the engineering team can adopt best practices in coding, architecture, and security. Drive innovation in AI technologies, integrating AI/ML models into our fintech product offerings. Added advantage if experienced in Loan Origination Systems (LOS), Loan Management Systems (LMS), Business Correspondents (BC), and Co-lending product development. Security Compliance Implement robust security practices to protect data and ensure compliance with relevant regulations. Lead the development of secure coding practices, conduct regular security audits, and manage vulnerability assessments. Database Management Oversee the design and optimisation of database schemas and queries to ensure performance, scalability, and reliability. Ensure the effective use of database technologies, including relational and NoSQL databases. API Banking s Fintech Integration Strong awareness of API banking and its integration into fintech solutions. Drive the development and integration of API-based services for seamless connectivity with banking and financial systems. AI s Machine Learning Led the integration of AI/ML technologies into the product, working closely with data scientists and machine learning engineers. Drive AI-driven innovation and identify opportunities to leverage AI for business growth. Strategic Planning Contribute to the company s strategic direction by aligning engineering goals with business objectives. Develop and manage the engineering budget, ensuring efficient use of resources. Team Development s Culture Build and nurture a strong engineering culture that values diversity, inclusion, and professional growth. Organise and participate in code reviews, technical workshops, and team-building activities. Qualification: Experience : 15+ years of software engineering experience with a strong track record of leadership in a senior engineering and delivery role. Technical Expertise Advanced proficiency in Node.js and React.js will be an added advantage. Strong experience in system design, architecture, and distributed systems. In-depth knowledge of security best practices and secure coding standards. Hands-on experience with database technologies (SQL, NoSQL). Experience with AI/ML technologies and their integration into software products. Fintech Knowledge Knowledge and experience with Loan Origination Systems (LOS), Loan Management Systems (LMS), Business Correspondents (BC), and Co-lending product development. Awareness of API banking and fintech integrations. Leadership Proven experience in managing and scaling engineering teams. Strong ability to mentor, coach, and develop engineering talent. Strategic Vision Ability to align technical initiatives with business goals. Experience in driving innovation and continuous improvement in a fast-paced environment. Soft Skills Excellent communication and interpersonal skills. Strong problem-solving abilities and decision-making skills. Ability to work collaboratively with cross-functional teams. Why Join Ayekart Opportunity to lead and shape the future of our engineering and delivery team. Work in a collaborative and innovative environment. Competitive salary and benefits. A chance to work with cutting-edge technologies in AI and software development

Job Purpose Plan &management of project lifecycle for changes in processes and systems owing to scope for process improvements, new product introductions and regulatory changes; Ensure focus on all projects to deliver as per expectations and timelines Duties and Responsibilities 1.Project planning and reporting ‚ Receive project requirements from the businesses based on new product line, and identify improvement projects and external / regulatory changes related projects ‚ Generate ideas for improvement projects and brainstorm impact with counterparts in Operations/ Business team and gauge feasibility with IT team ‚ Bring Quality methodology and undertake project tailoring as prescribed by PMBOK in projects managed ‚ Prepare overall project plan for execution of projects. ‚ Prepare monthly updates and reports on project status and progress to be shared with Supervisor, Vertical Operations and Seniors, seek inputs on course correction 2.Project lifecycle management ‚ Understand change requirements ‚ Conducting discussions with IT, on projects & issues related to deviations on delivery and timelines, and work on the revisions ‚ For all projects in post-production, conduct sustenance monitoring to ensure expected results from Project delivery, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution. 3.Project management ‚ Prepare the project plans which are to be reviewed by Senior Team members, for all projects, and seeks inputs on enhancing effectiveness and efficiencies and deliver within timelines. ‚ To ensure achievement of project milestones, adherence to timelines, etc.; Resolve issues, roadblocks and escalations to ensure delivery as per desired objectives ‚ Engage with business stakeholders/ Operations to provide status update on projects (for business/ Operations initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project. Required Qualifications and Experience a)Qualifications b)Graduation/ Post- Graduation c)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Strong project management and stakeholder management skills ‚ Strong lending domain and process understanding d)Understanding of lending systems (LMS, CRM, Salesforce , Montran etc. basis the role)

Job Title - Instructional Design Manager - TO- (SC GN) Management Level:7 - Manager Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 10 to 13 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary :As a Talent Organization (TO) professional in the SC Global Network, you'll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You'll use your expertise to develop exciting new learning strategies and solutions. You'll help clients manage organizational change and smooth the transition process. Essentially, you'll be part of the team that is creating the workforce of the future! Roles Responsibilities: Analyze learning needs to address the business requirements, prioritize the identified skill gaps, develop the learning and curriculum strategy, and recommend fit-for-purpose learning interventions that align with business needs. Effectively collaborate with the clients to identify the business need and propose the learning solutions that best fit the clients' needs and build trusted advisory relationships. Identify opportunities to implement new and innovative learning strategies into the solution while business priorities and learning needs evolve. Set up the project by defining the required processes, team structure, and ways of working; create and manage workplans to mitigate risks; establish collaborative working relationships; and support successful project execution. Manage and mentor a team of instructional designers and media/technology designers across different locations and provide guidance for developing instructionally sound, creative and high-quality solutions with high-impact outcomes. Manage ecosystem partners for addressing learning needs, as needed. Manage budget, scope, timelines and effort needed to design and develop varied learning solutions across multiple programs; and align with internal and external stakeholders to manage and fulfill business expectations and commitments. Monitor project performance and report progress and outcomes to internal and external stakeholders and on multiple forums, as required. Demonstrate agility to adapt the learning solution to evolving business and audience needs, as needed. Contribute to the development and execution of organizational and practice initiatives. Contribute to business development by developing proposals for new work and building client relationships. Professional Technical Skills: Education- Graduate/Post Graduate preferable with Background in HR/Learning Professional Background - Desirable - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 10+ years of experience in the areas of instructional design, learning delivery and learning technology 5+ years of proven expertise in executing successful corporate learning programs and managing large teams Experience in leading and managing agile learning projects in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in providing consulting services to the client to facilitate the design, development, and implementation of a variety of learning solutions Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in designing new-age learning solutions and innovative application of eLearning technologies Be an expert in at least one niche area of learning design technology experience Additional Information: Extensive knowledge of learner-centric, performance-based instructional theories and adult learning principles and their implementation thereof Deep awareness of new, upcoming and disruptive technologies impacting various industry groups and their learning needs Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high quality results Strong analytical skills and experience using and presenting data to make decisions Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment Ability to perform comprehensive reviews of training materials, proposals and training budget, effort and staffing requirements Ability to build strong relations with multiple stakeholders Experience in using rapid development tools (e.g. Articulate Studio, Storyline, Captivate, and Camtasia) and working with learning platforms such as LMSs (e.g., Cornerstone OnDemand (CSOD), SuccessFactors, SumTotal) and LXPs (e.g., Degreed, Edcast, Fuse Universal, Percipio, Area9) is an additional advantage Strong analytical skills Structured problem solving Business acumen and integrated business perspective Effective communication in visual, oral and written forms Excellent interpersonal and coaching skills Cross-cultural competence Strong program management skills Effective people/team management skills Qualifications Education- Graduate/Post Graduate preferable with Background in HR/Learning Professional Background - Desirable - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 10+ years of experience in the areas of instructional design, learning delivery and learning technology 5+ years of proven expertise in executing successful corporate learning programs and managing large teams Experience in leading and managing agile learning projects in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in providing consulting services to the client to facilitate the design, development, and implementation of a variety of learning solutions Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in designing new-age learning solutions and innovative application of eLearning technologies Be an expert in at least one niche area of learning design technology experience

Business: Piramal Pharma Solutions Department: Quality eCompliance Location: Kurla Travel: Medium JOB OVERVIEW: To ensure regulatory compliance of LIMS at Global Piramal Pharma sites. Responsible to support in implementation of LIMS KEY STAKEHOLDERS: INTERNAL Business ( Site / Central functions) IT Team (e. g. Infra / PPS IT/Quality IT/SAP) KEY STAKEHOLDERS: EXTERNAL IT Vendors / OEM Vendors IT Contractors/Consultants REPORTING STRUCTURE: (Reports To/ Direct Reports Y/N) Will report to Associate General Manager - Quality eCompliance ESSENTIAL QUALIFICATION: Graduate in Science/Pharmacy/Engineering Post Graduation Science /MBA RELEVANT EXPERIENCE: 8 to 12 years of relevant experience. Must have experience in LIMS implementation. Key Role / Responsibilities : To have good understanding and knowledge on LIMS application functionalities and its integration with other systems. To provide SME support for the implementation of LIMS (Laboratory Information Management System) across sites and support the key decisions for the changes that required in the workflow of the system from Quality and e-compliance perspective. To support the validation of LIMS application (specifically). Additionally, to support the validation of Enterprise Systems, LMS (Learning Management System), VLMS (Validation Life Cycle Management Systems) and other applications systems to comply with regulatory guidelines. To define validation strategy and provide inputs to validation planning for projects; along with the review of validation/qualification deliverables of the assigned project/system in line with the organizational SOPs & adhering to company procedures and regulatory expectations. To ensure infrastructure (Network, Servers, Cloud, Database) are qualified as per required Quality standards and required documents are in place. To support the various phases of Computer System including Planning, Implementation, Maintenance, and Retirement activities by ensuring compliance with internal/external regulatory requirements. To review other QMS documents e. g. Change control/Deviation/ CAPA/Incidents-Discrepancy/User access forms in line with the organizational/site specific procedure. To communicate/discuss the identified gaps during the GxP computerized system assessment to responsible team. Coordinate with the relevant IT team for the compliance/closure of the identified gaps, incidents, deviations. To guide and train IT & Business teams at Site for CSV, relevant areas of Compliance and Validation for GxP IT and electronic systems, Data Integrity, and Regulatory Compliance activities. To perform periodic and audit trial review of the GxP application system as per defined frequency along with the relevant stakeholders. To support sites to ensure audit readiness and ability to represent the validation package of enterprise GxP application including LIMS during regulatory audits and can be able to perform DI Audits at site. To coordinate & build good working relations with Site/business users, Subject Matter Experts (SMEs) and IT operations team, Manage vendors / partners / support teams. Key Competencies :EY COMPETENCIES: KEY COMPETENCIES: To have in depth understanding of regulatory requirements and guidelines required to comply IT systems in Pharma industry - DI, ALCOA+, Part 11, Annex 11, GAMP 5 etc. Knowledge and Experience of Pharma domain -Quality (QA, QC) Understanding and exposure to Pharma CSV upcoming trends. A team player with good communication skills (verbal & written) Knowledge and experience on handling of CSV project related QMS e. g. Change control, deviation, CAPA and incidents. Graduate in Science/Pharmacy/Engineering Post Graduation Science /MBA

Role & responsibilities 1. Instructional Design (30%) Design and develop engaging and effective training materials, including e-learning modules, instructor-led training content, job aids, and assessments. Collaborate with subject matter experts (SMEs) to ensure training content aligns with organizational goals and meets the needs of the target audience. Utilize instructional design principles and learning theories to create content that enhances learner engagement and retention. Continuously evaluate and update existing training materials to ensure they remain current and effective. 2. Global Training Facilitation (50%) Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds. Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels of the organization. Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed to maximize impact. Act as a subject matter expert in leadership development, providing guidance and coaching to participants during and after training sessions. 3. Learning Operations Management (20%) Oversee the operational aspects of L&D programs, including scheduling, coordination, and logistics. Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes. Manage learner queries, providing timely and effective resolutions to ensure a positive learning experience. Collaborate with the L&D team to streamline processes and improve the efficiency of learning operations.

Looking for candidate with good experience in training hospitality staff.

Finacle BA ? Experience : 5 - 6 years ? Hands-on experience on Finacle Version 10.X & 11.X is must ? Strong expertise in liabilities & payments, lending including LOS/LMS/collections & Trade Finance ? Working with QA Team, reviewing the test scenarios & test cases & enhancing the test suite with appropriate inputs ? Taking input from customers & conducting meaningful discussions on Finacle features / functionality ? Monitoring QA testing activities to ensure the quality and functionality of assigned systems; ensuring timely and accurate test communication with Development Leads & Project Manager ? Ensuring timely completion & delivery of project to client

Develop and maintain product documentation, ensuring timely updates and clear communication of changes Manage and update product training materials in the LMS and Knowledge Base (Confluence) to support sales and internal teams Execute the annual training plan and provide ongoing learning support to enhance product knowledge and skills Facilitate communication between the Product and Sales teams, ensuring alignment on updates and feature rollouts Create and distribute newsletters and sales enablement content to keep teams informed about product developments and best practices What We Look For Sales enablement training expertise experience in a tech sales environment, understanding the challenges of sales teams, and the ability to design and deliver engaging product training Fluent English strong communication skills ability to clearly express ideas in both written and verbal communication, adapting content for different audiences Technical product knowledge quick learner with the ability to understand and explain tech products, their value, and customer pain points in a simple yet effective way Content development knowledge management ability to create and maintain sales training materials, playbooks, FAQs, and product documentation using tools like Confluence and LMS Analytical results-oriented mindset Project stakeholder management experience in managing enablement programs, collaborating with cross-functional teams, and ensuring timely delivery of training initiatives Nice To Have SaaS experience Sales experience Our Interview Process We believe in competency-based interviews combined with work samples and we share clear expectations for each element. Our interview assignments simulate what it s like to work at Ideals and the type of tasks you ll tackle. Here are the stages of the interview process for this role: Screening call with the Talent Acquisition Specialist (~30 mins) Test task (approx. 4 hours) Competency-based interview with the Talent Acquisition Specialist (90 mins) Hiring Manager interview (60 mins) What We Offer We highly value our people, so we will provide you with all the resources and support you need to succeed. For your work Remote-first model with teams distributed globally Home office set up budget High-end laptop, monitor and any additional IT equipment needed Reimbursement of co-working space expenses For your well-being Compensation for sports, yoga, mental, and other health and wellness-related activities Reimbursement of participation in sports competitions 20 business days of paid time off per year Unlimited health-related time off For your growth Individual Development Plan based on your career interests Generous budget for learning and development activities Professional and self-development books and subscriptions compensation Ideals support of your passion as a speaker or writer Internal growth and internal mobility opportunities Extra perks Team-building offline events Budget for local gatherings in global locations Generous internal referral progra

Greetings!! Hiring for Software Testing for LOS/LMS. Exp- 1+ Years Loc- Kurla, Mumbai Immediate- serving Apply/ Share resume to preethi.kumar@harjai.com

Job title: Project Specialist Learning Location: Hyderabad Job type: Permanent and Full time About the job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and RD, Data Digital functions . Sanofi Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. Main responsibilities: The overall purpose and main responsibilities are listed below: He/She The selected person will support the Authorized Requester process and analytics for the iLearn Learning Management System. He/She will apply proven analytical and problem-solving skills to maximize full transparency of the upskilling initiatives lead by the designated functions supported by this position Manages daily enquiries and communicating out standard responses. Researches and resolves issues that may arise during iLearn requests. People: (1) Performs independently while being a good team player (2) Collects key information from stakeholders and transposes data to forms and iLearn Authorized Requester Portal. Process: (1) Adapts easily and accepts new challenges; Contributes with creative ideas to enhance work processes (2) Coordinating translation of documents, managing communications on a weekly/bi-weekly basis out to global colleagues: Certificate completion, gamification, post webinar attendance. (3) Creating eLearning modules through authoring tools Stakeholder: (1) Process iLearn requests according to procedures in a timely manner (2) Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data. Experience and ability to build effective working relationship and collaborate with different stakeholders About you Experience : 5-7 years of Experience in relevant industry Soft skills : Stakeholder management; communication skills; and ability to work independently and within a team environment Technical skills : Learning Management Systems, Instructional designing, Project Management experience Education : Undergraduate degree in management, computer, science or life sciences Languages : Excellent knowledge of English language (spoken and written) Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com ! Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

Do you like developing technical training, including gamified learning solutions, video creation, instructional design and graphic design to create high impact training curriculum? Amazon is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates. As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population. Key job responsibilities Roles and Responsibilities will include, but are not limited to: Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. Development of Game based learnings, podcasts and interactive leaderboards for improving learning retention for AGI DS Employees Ability to rapid develop digital assets using the right methodologies to support course content for a frequently changing environment. Strong video editing and development skills Partnering with other Learning Experience Designers to produce high quality eLearning content Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles. Design and Develop templates and apply ADDIE approach toward module designing and track scores and absorption of the learning content Perform Deep dive analysis on the deviations, problems, root cause and solutions Experience with SCORM requirements End to end execution of UAT, LMS and localization of contents along with coordination with cross functional teams such as conventions, Operations and WFM/Tech etc Be able to understand the business requirement and execute the task as per timelines or realign on the expected deliverables / time by using multiple strategic solutions to impart learning A day in the life As a Learning Experience Designer, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population About the team The AGI- DS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us. - 2+ years of design experience - Have an available online portfolio - Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver - Experience in prototyping

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Understanding of the financial loan products and credit policies for Personal Loans. Continuous engagement with frontline team , partners (ASSC) and conduct quarterly training To manage relationship with front line sales ,operations ,credit ,Risk ,Collections ,IT Deep understanding of P&L and financials ratios Formulate Sales & Marketing strategies to drive healthy portfolio Deliver disbursement quality - File Hold at TCS as per agreed SLA: Understanding of SFDC & Finone Own, develop & drive output from Call Centre Explore and identify new sourcing avenues, to increase penetration in data Measure the productivity and efficiency level of sales team closely and initiate corrective action, leading to higher revenue per employee. Work on key sales metrics to improve field support Systems Understanding & Data Analysis: Understanding of CRM & lending system - Salesforce.com & Finnone is a must Data extraction from various sources and analysis in line with the business requirements Tracking all important matrix of business on regular basis Need to have excellent excel and PowerPoint skills Required Qualifications and Experience Should be an MBA/Post Graduate. Should have 8+ year of experience in lending business with ideally 2-3 years in managing finance products in multiple market environment. Should have demonstrated excellent track record in sales Should have handled multiple regions and large size teams in previous role. Strong Analytical & Problem Solving skills Should have collaborative work style to engage with peers & colleagues in other functions across the company. Exceptionally high motivational levels and need to be a self starter. Should possess the below skill sets:- Team Management Skills - Excellent Communication & Interpersonal Skills - Negotiation Skills & influencing skills