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3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 3 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Content management Designation: Instructor Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for "12+ years of experience in learning and development, with a focus on global training programs. Strong domain experience in Trust & Safety, content moderation, or user safety environments is highly preferred. Proven track record in developing and delivering effective training solutions for large, distributed teams. Deep understanding of adult learning principles, instructional design methodologies, and modern training tools. Proficiency with Learning Management Systems (LMS) and e-learning development tools. Exceptional communication, facilitation, and stakeholder management skills. Strong analytical and project management abilities. Bachelors degree in education, Human Resources, Communications, or a related field (Masters preferred).""Facilitation & Delivery - Advanced Stakeholder Management - Advanced Communication (Written & Verbal) - Advanced Problem Solving & Escalation Handling - AdvancedResearch & Policy Interpretation - Advanced Attention to Detail - Advanced Critical Thinking - Advanced Multi-tasking - Advanced Training Evaluation & Development - Intermediate Data Analysis & Reporting - Intermediate" Roles and Responsibilities: Training Strategy & Program DevelopmentDesign and execute a comprehensive global training strategy aligned with business goals and operational requirements.Develop engaging, scalable training content and curricula across modalities (in-person, virtual, e-learning, blended learning).Conduct regular training needs assessments to identify skill gaps and align programs with evolving policies and procedures.Collaborate closely with SMEs from operations, policy, legal, and product teams to ensure training content is accurate and relevant.Training Delivery & FacilitationLead and facilitate onboarding and ongoing training for global Trust & Safety teams, maintaining consistency in delivery and learning outcomes.Develop and implement train-the-trainer programs to scale learning effectively across regions.Leverage diverse instructional methods and tools to accommodate different learning styles and cultural contexts.Performance Management & Continuous ImprovementMaintain and manage a centralized library of training materials, ensuring regular updates and ease of access.Evaluate training effectiveness through assessments, feedback, and key performance metrics to drive continuous improvement.Adapt and refine training content based on learner performance, policy updates, and operational feedback.Stakeholder Engagement & Team LeadershipPartner with Trust & Safety leadership, Quality, and HR teams to align training initiatives with business priorities.Manage multiple training projects simultaneously, ensuring timely and effective execution.As the function grows, build and mentor a team of training professionals, fostering a culture of learning and innovation. Qualification Any Graduation
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Noida
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:a Lead the track to ensure day to day deliverables of the team are seamlessb Provide routine support and maintenance for assigned non-Epic clinical and business applications in both production and non-production environments.c Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.d Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.e Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.f Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.g Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.h Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.i Support compliance with audit and security requirements related to the applications.j Handle service requests, change requests, and new build deployments as part of ongoing application management.k Participate in on-call rotations to provide timely support for critical issues outside regular hours.l Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting clinical or healthcare-related applications outside of Epic systems.b Strong problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with clinical staff, IT teams, and vendors.d Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities simultaneously.e Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.f Ability to work independently and as part of a multidisciplinary team.g Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recoveryh Experience with system testing, configuration, and documentation.i Previous experience in healthcare IT or clinical informatics roles supporting non-Epic applications.j Knowledge of specific healthcare applications such as Practice Management systems, Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.k Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Noida, Pune
Work from Office
Job Description for Support Executive Role: We are looking for a Support Executive with experience in Learning Management Systems (LMS) to join our customer support team. As a Support Executive, you will play a crucial role in providing exceptional support and assistance to our clients using our LMS platform. Responsibilities: Responding to customer inquiries and technical issues related to the Learning Management System (LMS) via phone, and email, in a timely and professional manner. Diagnosing and troubleshooting LMS-related problems, identifying the root cause, and providing effective solutions to customers. Assisting customers with LMS configuration, setup, and user management, including account creation, enrollment, and course assignments. Guiding customers on how to effectively use the LMS features, such as course content uploading, creating assessments, and generating reports. Collaborating with the technical team to escalate complex technical issues and follow up on the resolution with the customer. Documenting and maintaining records of customer interactions, issues, and resolutions in the support ticketing system. Monitoring the performance and availability of the LMS platform and taking necessary actions to ensure smooth operations. Identifying recurring issues and providing feedback to the product development team to improve the LMS functionality and user experience. Conducting remote training sessions for customers to enhance their understanding of the LMS features and functionalities. Ensuring high levels of customer satisfaction by delivering exceptional customer service and support. Requirements: Proven work experience as a Support Executive or in a similar customer-facing role with experience in supporting Learning Management Systems (LMS). Strong aptitude and understanding of Learning Management Systems, e-learning technologies, and related industry standards. Excellent communication skills with the ability to articulate technical concepts to non-technical customers effectively. Problem-solving skills and the ability to troubleshoot and resolve technical issues independently. Strong organizational skills with attention to detail to maintain accurate customer records and track support requests. Customer-centric approach with a passion for providing exceptional support and ensuring customer satisfaction. Familiarity with various Learning Management System platforms and their functionalities is a plus. Bachelor's degree or equivalent experience in a related field is preferred.
Posted 3 weeks ago
15.0 - 20.0 years
4 - 8 Lacs
Chennai
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Information Lifecycle management ILM.- Strong analytical skills to troubleshoot and resolve complex issues.- Experience with incident management and problem resolution processes.- Familiarity with service management tools and methodologies.- Ability to create and maintain comprehensive documentation for processes and procedures. Additional Information:- The candidate should have minimum 5 years of experience in SAP Information Lifecycle management ILM.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:a Lead the track to ensure day to day deliverables of the team are seamlessb Provide routine support and maintenance for assigned non-Epic Revenue Cycle applications in both production and non-production environments.c Assist with application implementation, upgrades, and testing phases, ensuring system reliability and accuracy.d Support end-users by troubleshooting application issues, resolving errors, and providing coaching or consulting as needed.e Collaborate with clinical and operational teams to understand workflows and identify opportunities for system improvements and efficiencies.f Participate in training sessions, develop training materials, and support end-user education to enhance application adoption and effective use.g Manage system configurations such as user accounts, security settings, preference lists, and other application-specific setups.h Monitor system performance, error queues, alerts, and batch jobs, taking corrective actions or escalating issues as necessary.i Support compliance with audit and security requirements related to the applications.j Handle service requests, change requests, and new build deployments as part of ongoing application management.k Participate in on-call rotations to provide timely support for critical issues outside regular hours.l Work closely with IT teams and vendors to coordinate fixes, upgrades, and enhancements. Professional & Technical Skills: a Experience supporting Revenue Cycle or healthcare-related applications outside of Epic systems.bStrong problem-solving and troubleshooting skills with the ability to investigate and resolve technical issues.c Good communication skills to interact effectively with Business office, clinical staff, IT teams, and vendors.d Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities simultaneously.e Familiarity with healthcare workflows and terminology is beneficial to understand user needs and system impact.f Ability to work independently and as part of a multidisciplinary team.g Experience with system testing, configuration, and documentation.h Hands on experience of Servers, Network, Security, Vulnerabilities & Remediation, Disaster Recovery.i Previous experience in healthcare IT and Revenue Cycle BA roles supporting non-Epic applications.j Knowledge of specific healthcare applications such as Revenue Cycle apps like 3M encoder, Practice Management systems, k Electronic Medical Records (EMR) other than Epic, Learning Management Systems (LMS), or other ancillary clinical systems.l Familiarity with compliance and security standards in healthcare IT. Additional Information:Ready to work in shifts/weekends on Rotational basis Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 5.0 years
4 - 9 Lacs
Mumbai
Work from Office
We are looking for talented and experienced Moodle Developers to join our team. This role involves working closely with our project teams to build and customize Moodle-based learning management systems for various clients. The ideal candidate will possess a deep understanding of Moodles architecture, plugin development, and theme customization. Key Responsibilities: Develop, maintain, and enhance custom Moodle plugins and modules. Customize Moodle themes based on UI/UX specifications. Integrate third-party tools, APIs, and plugins into the Moodle ecosystem. Manage upgrades and ensure backward compatibility with existing customizations. Identify and resolve technical issues within Moodle environments. Work collaboratively with instructional designers and stakeholders to implement functional requirements. Optimize Moodles performance and enhance overall user experience. Required Skills: 3 to 5 years of hands-on experience in Moodle development. Strong knowledge of PHP, MySQL, JavaScript, and Moodle APIs. Proven experience in custom Moodle plugin and block development. Experience with Moodle theme customization. Familiarity with version control systems like Git. Preferred Skills: Proficiency in front-end technologies such as HTML5, CSS3, Bootstrap. Experience with modern frameworks like React or Angular. Understanding of RESTful and GraphQL APIs. Experience with SCORM or xAPI content integration in Moodle. This is a great opportunity for developers looking to work on innovative eLearning solutions while collaborating with a dynamic team. If youre passionate about Moodle and eLearning technologies, wed love to hear from you! Job Types: Full-time, Contractual / Temporary
Posted 3 weeks ago
3.0 - 8.0 years
25 - 27 Lacs
Bengaluru
Work from Office
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Last Mile Solutions (LMS) team as a Program Manager for International (EMEA, BR,MX, APAC). In this key role, you will be responsible for ensuring that your area of responsibility efficiently and effectively provides security services and asset protection (i.e., lives, buildings, equipment, data, and professional property) through the design of physical infrastructure and processes across the International Customer Fulfilment environment. End-to-end own, build, maintain, and improve complex risk-based security programs and projects specific to Last Mile within EMEA to prevent theft and losses. Develop risk-based as well as cost-effective security solutions and engage internal and external stakeholders to implement the security solutions. Create security standards, programs, assessments, and procedures and collaborate with key regional stakeholders for their consistent implementation. Ensure compliance to security standards and requirements, partner with stakeholders to implement effective audit programs to detect, prevent, and mitigate losses, and follow up on definition and implementation of corrective action plans. Contribute to reducing business losses from security incidents by identifying and understanding vulnerabilities, MOs, and implementing appropriate protection measures. A day in the life As a Program Manager on the CF Solutions team, you will support the Security and Loss Prevention team with end-to-end owning, developing, maintaining, and continuously improving complex risk-based security projects and programs specific to Customer Fulfilment within International. To achieve this goal, you will develop and implement comprehensive security projects and programs aligned with organizational goals. You identify, assess, as well as prioritize risks and develop strategies to mitigate them. You will also ensure that all security projects and programs comply with relevant laws, regulations, and local standards and you provide ongoing training on security best practices for the personnel involved in your projects and programs. About the team Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the CF Solutions team does this by developing and implementing risk mitigation programs to prevent Security and Loss Prevention-related risks and vulnerabilities within the Customer Fulfilment environment as early as possible. Continually assessing the programs and adjusting to support the ever-changing operational requirements, we deep dive root causes and embed standards and processes to improve productivity and prevent re-occurrence of incidents. We also provide frameworks for standards to enable business units conduct their daily operational tasks whilst mitigating risks accordingly. To reach this goal, we collect and consolidate information to evaluate existing as well as evolving modus operandi. Collaborating with additional Security and Loss Prevention support function teams, we assess the risk and develop programs to minimize potential impact. We also provide strategic, tactical, and operational programs for customers as well as stakeholders business needs and priorities by working closely with International senior management, support functions, and other security functions in a global framework. 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 3 weeks ago
5.0 - 8.0 years
13 - 20 Lacs
Hosur
Work from Office
Looking for NVH Testing Engineer for an Automotive OEM Co. Prior experience in NVH testing and data analysis Good exp in vibration, acoustics, and dynamics Work experience of LMS Test.Lab, HEAD ArtemiS and other experimental data acquisition systems
Posted 3 weeks ago
6.0 - 11.0 years
8 - 12 Lacs
Pune
Work from Office
What You'll Do We are looking for a dynamic and experienced Sr. Instructional Designer who creates impactful learning experiences by applying outcome-based development principles and the backwards design framework. You will emphasize starting with the end in minddefining learning goals and aligning content, assessments, and activities to measurable outcomes. The designer collaborates with team members to ensure training programs address organizational goals and learner needs. You will report to the Manager, Learning Strategy & Design Job Location: Pune Shift timing: 6:30pm - 3:30am IST What You'll Do Create instructional materials, eLearning courses, workshops, and blended learning solutions using the backwards design framework. Develop clear, measurable learning outcomes that align with organizational goals and needs. Design content and assessments that support desired outcomes and ensure mastery of important skills. Partner with subject matter experts (SMEs), facilitators, and partners to identify performance gaps. Conduct learner analysis to inform the design process, considering diverse learner needs and preferences. Align learning experiences with industry standards, compliance requirements, and best practices. Use formative and summative assessments to measure program effectiveness and learner outcomes. Gather feedback and data to refine instructional materials and enhance learning experiences. Apply frameworks such as Kirkpatrick's Levels of Evaluation to assess training impact. Ensure delivery of high-quality learning materials. Develop detailed project plans, timelines, and documentation for instructional design programs. Use authoring tools (e.g., Articulate 360, Captivate) and learning platforms (e.g., LMS, LXP) to create and deploy training content. Integrate multimedia, interactive elements, and simulations to engage learners and promote outcomes What Your Responsibilities Will Be What You'll Need to be Successful Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field. OR Master's degree or certification in instructional design, adult education, or a related discipline. 6+ years of experience developing learning solutions in corporate, academic, or nonprofit settings. Demonstrated experience with backwards design, outcome-based development, or similar frameworks. Proficiency with eLearning authoring tools, multimedia design, and learning technologies. Develop clear, relevant, and measurable learning goals. Focus on understanding between goals, assessments, and content. Creative in designing learner-centered solutions. Work collaboratively in teams and manage partner relationships. Familiarity with learning taxonomies such as Bloom's or Webb's Depth of Knowledge. Experience learning technologies and microlearning strategies. Experience with backwards design, design thinking or Action Mapping. Knowledge of compliance training, sales enablement, or leadership development programs.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education &Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: We are looking for a passionate and dedicated Mathematics Faculty to teach School level Students (8th to 12 STD). The faculty will be responsible for delivering concept-based, engaging, and exam-focused mathematics lessons aligned with board standards to strengthen the analytical and problem-solving skills of students. Key Responsibilities: Plan, prepare, and deliver clear and structured mathematics lessons in the Classes. Cover concepts across Algebra, Geometry, Trigonometry, Calculus, and Statistics as per board curriculum (CBSE/ICSE/State Board). Prepare practice questions, worksheets, and assessments to monitor student progress. Provide individual attention and doubt-clearing sessions for students. Integrate digital tools and teaching aids to make learning engaging. Track and report student performance regularly to parents and academic coordinators. Prepare students for board exams, olympiads, and competitive exams. Participate in faculty meetings, workshops, and training sessions. Qualifications & Skills Required: Master s / Bachelor s Degree in Mathematics or a related discipline. B.Ed. or equivalent teaching qualification preferred. Prior teaching experience at the secondary or higher secondary level. Strong subject knowledge in School level Mathematics. Ability to explain complex concepts in a clear, simplified manner. Excellent classroom management and communication skills. Ability to use digital boards and online teaching tools. Patience and approachability towards student learning needs. Excellent communication and presentation skills. Familiarity with academic regulations under AICTE/UGC norms. Knowledge of digital teaching tools and LMS platforms. Desirable UGC-NET/CSIR-NET Experience in organizing student innovation or science-based outreach programs Participation in Faculty Development Programs (FDPs) or short-term training What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: We are looking for a skilled and detail-oriented Senior MIS Executive to support our data and reporting operations. This role involves managing Examination data systems, generating reports and dashboards, and supporting university leadership in making data-driven decisions. The ideal candidate must possess advanced Excel skills, strong analytical thinking, and experience in working with large datasets in academic environments. Key Responsibilities: Assessment Data Management in large volume in LMS and other platform. Design, maintain, and optimize MIS reports and dashboards to monitor Assessment and academic KPIs. Prepare daily, weekly, and monthly reports for university leadership and government/statutory reporting. Coordinate with Different Departments/Schools to capture relevant datasets accurately. Perform data validation, trend analysis, and highlight exceptions in reporting. Ensure consistency, accuracy, and integrity of data across university systems (UMS, LMS, ERP, etc.). Provide insights and recommendations through actionable data interpretation. Develop automation workflows using Excel, Google Sheets, or other tools to streamline reporting. Respond to ad-hoc data requests and support compliance with UGC, NAD, NCVET, and other regulatory requirements. Assist in data preparation for NAAC, NIRF, and other ranking/accreditation submissions. Maintain confidentiality and ensure adherence to data privacy regulations. Qualifications & Skills Required: Bachelor s degree in Computer Science, Statistics, Data Science, or related discipline. Minimum 2-5 years of experience in MIS reporting and data management in academic or corporate settings preferably in Higher Education. Advanced skills in MS Excel (VLOOKUP, HLOOKUP, Pivot Table, SUMIF, COUNTIF, Charts, Conditional Formatting, etc.). Working knowledge of Google Sheets, Power BI, or Tableau is an advantage. Strong data interpretation and problem-solving skills. Excellent communication and collaboration ability. Experience with university ERP/LMS systems is preferred. High attention to detail and a commitment to data accuracy and security. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: The role is ideal for academic experts or industry professionals who can bring both conceptual clarity and applied knowledge into the classroom. Key Responsibilities: Deliver structured lectures and tutorial sessions in Engineering Physics, as per the academic calendar. Conduct laboratory experiments, demonstrations, and support lab assessments. Develop concise lecture materials, unit-wise notes, and assignment topics. Evaluate student performance through quizzes, assignments, and lab work. Provide academic mentoring to students as needed. Collaborate with the core faculty team in aligning teaching with the prescribed syllabus. Introduce real-world applications of physics in engineering domains. Participate in periodic review meetings, student feedback sessions, and academic audits (if applicable). Qualifications & Skills Required: M.Sc. in Physics / Applied Physics (with specialization in Electronics, Quantum Physics, Nanoscience, etc.) Ph.D. in Physics (preferred or as per UGC/AICTE norms) Minimum 2-5 years of teaching experience in Engineering Physics or related areas. Fresh postgraduates with strong subject knowledge and passion for teaching may also apply. Strong grasp over classical mechanics, electromagnetism, quantum physics, optics, and modern physics concepts. Experience in handling physics laboratory equipment and conducting practical experiments. Ability to apply physics principles to engineering problems and case studies. Excellent communication and presentation skills. Familiarity with academic regulations under AICTE/UGC norms. Knowledge of digital teaching tools and LMS platforms. Desirable UGC-NET/CSIR-NET/GATE qualified Research publications in reputed journals Experience in organizing student innovation or science-based outreach programs Participation in Faculty Development Programs (FDPs) or short-term training What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Kishangarh
Work from Office
About the job About Company - SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity for waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth. Website https://www.sael.co Position Overview: We are seeking a Manager, Learning & Development (L&D) to lead the facilitation of training programs, drive employee engagement, and collaborate with stakeholders to ensure the timely completion of training initiatives. The ideal candidate will have extensive experience in facilitating learning programs and vendor management, including evaluating and managing relationships with external training providers. You will bring expertise in behavioural training and will actively support the design and implementation of competency frameworks and value-based training. Experience in the manufacturing or energy sector is essential, as this role requires a deep understanding of the unique industry-specific training and development needs. Key Responsibilities: Facilitating Training Programs: Program Delivery: Facilitate behavioural training programs and learning sessions across various levels of the organization, ensuring the programs are engaging, interactive, and impactful. Trainer Coordination: Coordinate with internal and external trainers to ensure the smooth delivery of training programs. Manage logistics, schedules, and participant engagement. Content Customization: Tailor training programs to meet the unique needs of different teams, ensuring relevance and engagement. Employee Engagement: Lead initiatives to engage employees in continuous learning, encouraging participation in all training and development activities. Stakeholder Engagement & Influence: Stakeholder Collaboration: Work closely with senior leadership and department heads to understand training needs, priorities, and business objectives. Align training programs with organizational goals. Drive Participation: Influence and encourage employees and managers to prioritize and complete required training programs, ensuring adherence to timelines and successful program completion. Feedback & Improvement: Collect feedback on training effectiveness and use it to drive improvements and updates to future programs. Coaching & Support: Provide support to employees and managers throughout their learning journey, offering coaching as needed. Vendor Management: External Vendor Coordination: Evaluate, select, and manage relationships with external training vendors and consultants. Ensure that training programs delivered by vendors meet quality standards and align with organizational goals. Vendor Evaluation: Regularly assess external vendors' performance, ensuring that training is delivered on time, within budget, and to the required standards. Budget Management: Oversee training budgets related to external vendors, ensuring cost-effectiveness while maintaining high-quality learning experiences. Behavioural & Competency-Based Training: Behavioural Training Design: Lead the design, development, and delivery of behavioural training programs that foster personal growth, teamwork, and leadership skills within the organization. Competency Frameworks: Design and implement competency frameworks that align with organizational values and business objectives, and ensure that these frameworks guide employee development initiatives. Value-Based Training: Develop and facilitate value-based training programs to instill the companys core values and reinforce desired behaviors across the organization. Required Qualifications: Education: Bachelors degree in Human Resources, Business Administration, Psychology, or a related field. A Masters degree or professional certifications in Learning & Development, Behavioral Science, or HR is a plus. Experience: Minimum of 8-10 years of experience in Learning & Development, with at least 2 years in a managerial role. Strong experience in facilitating behavioural training programs and engaging employees in development activities. Proven experience in vendor management, including the ability to evaluate, select, and manage external training providers effectively. Experience in designing and/or implementing competency frameworks and value-based training. Prior experience in the manufacturing or energy sector is required, with an understanding of industry-specific training and development needs. Skills: Excellent facilitation and presentation skills, with the ability to engage and motivate diverse audiences. Strong project management skills, with the ability to manage timelines, resources, and stakeholders effectively. Ability to design and develop training programs and adapt them to various learning styles and organizational needs. Expertise in vendor negotiation and contract management. Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels. Familiarity with learning management systems (LMS) for tracking training participation and effectiveness. Desired Attributes: Leadership: Ability to lead and inspire teams, fostering a culture of continuous learning and professional growth. Strategic Thinker: A strong understanding of how training programs can drive organizational change and contribute to overall business objectives. Adaptability: Comfortable in a fast-paced, dynamic environment, able to adapt to changing business needs and employee development requirements. Industry Insight: Deep knowledge of the manufacturing or energy sector, with the ability to design training that addresses both technical and behavioural aspects of these industries.
Posted 3 weeks ago
4.0 - 9.0 years
2 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Training Delivery: Conduct engaging and interactive voice and accent training sessions for new hires and existing employees. Facilitate workshops on phonetics, articulation, pitch control, intonation, rhythm, and stress patterns. Provide training on cross-cultural communication and understanding various global accents (e.g., American, British, Australian, neutral global English). Utilize a variety of training methodologies, including instructor-led sessions, group activities, role-playing, and one-on-one coaching. Deliver refresher training modules to maintain and improve communication quality standards. Curriculum Development: Design, develop, and update training modules and materials based on identified training needs and evolving communication standards. Customize training programs to address specific linguistic challenges and organizational requirements. Create practical exercises, assessments, and feedback mechanisms to support learning. Assessment & Coaching: Conduct pre- and post-training voice assessments to evaluate communication skills and identify areas for improvement. Monitor calls, emails, or chat interactions to assess communication quality, soft skills, and adherence to communication standards. Provide constructive and personalized feedback to trainees using various feedback models (e.g., Sandwich Model, GROW Model). Implement action plans for individuals requiring targeted improvement. Track and report on trainee progress and training effectiveness. Performance Improvement & Collaboration: Collaborate with Quality Assurance (QA) teams to align communication standards and ensure consistent quality. Work closely with operations managers and team leaders to identify training needs and provide ongoing support. Analyze performance data to identify root causes of communication gaps and drive continuous improvement initiatives. Stay updated with the latest trends, techniques, and tools in voice training, accent neutralization, and communication skills development. Documentation & Reporting: Maintain accurate records of training attendance, progress, and performance. Generate daily, weekly, and monthly reports on training activities and outcomes. Qualifications: Education: Bachelor's degree in Linguistics, English, Communications, Education, or a related field. Experience: Proven experience (X+ years, e.g., 2-5 years) as a Voice & Accent Trainer, Soft Skills Trainer, or similar role, preferably in a BPO, contact center, or corporate training environment. Certifications (Preferred): Certification in Voice and Accent Training, TESOL/TEFL, or Train the Trainer certification. Required Skills: Exceptional Command of English: Excellent verbal and written communication skills with a neutral accent. Phonetics & Linguistics: Strong understanding of phonetics, vocal physiology, and the intricacies of English sounds (vowels, consonants, stress, intonation). Training & Coaching Expertise: Demonstrated ability to design, develop, and deliver effective training programs. Proficiency in various training methodologies and adult learning principles. Strong coaching and mentoring skills, with the ability to provide constructive feedback. Interpersonal Skills: Excellent interpersonal and communication skills to connect with diverse learners. Patience, empathy, and the ability to motivate and inspire individuals. Analytical Skills: Ability to assess individual learning styles and adapt training methods accordingly. Strong analytical skills to identify communication gaps and develop targeted solutions. Technical Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint). Familiarity with Learning Management Systems (LMS) is a plus. Adaptability: Ability to work in a dynamic and fast-paced environment. Self-Motivated: Proactive and able to work independently as well as part of a team. Desired Attributes: Passion for language and communication. Cultural sensitivity and awareness. A keen ear for subtle nuances in speech. Ability to make learning engaging and fun.
Posted 3 weeks ago
10.0 - 15.0 years
25 - 30 Lacs
Mumbai
Work from Office
Role & responsibilities Plan and oversee the implementation of LOS and LMS systems, ensuring end-to-end integration and alignment with project objectives. Coordinate with stakeholders and vendors to define project requirements, scope, timelines, and deliverables. Collaborate with technical teams to integrate applications like FinnOne, Omnifin, and Karza APIs. Drive the preparation of Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs) to capture system requirements and design. Provide application support for LOS and LMS systems, serving as a primary point of contact for business users. Collaborate with stakeholders to gather business requirements and translate them into technical solutions or enhancements. Ensure timely incident resolution, problem analysis, and troubleshooting to maintain system availability and functionality. Monitor system performance, identify areas for improvement, and implement proactive measures to enhance system stability and user experience. Collaborate with stakeholders, such as business users, project managers, and vendors, to understand requirements, expectations, and project objectives. Coordinate with vendors to integrate their APIs and ensure seamless data exchange between systems. Facilitate effective communication and coordination between cross-functional teams involved in the implementation process. Provide regular updates on project progress, risks, and issues to stakeholders, managing expectations and fostering transparency. Oversee the integration of payment gateways with the LOS and LMS systems Collaborate with payment gateway providers to ensure successful integration and transaction processing. Monitor payment gateway performance, resolve issues, and implement enhancements as required.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Good grasp of Gen AI and proven ability to use AI tools such as Gemini, Chat GPT, Bard, etc to generate high quality content and instructional design deliverables such as Content Outlines (DCO), design documents/Instructional approaches and storyboards for developing online training solutions based on set Instructional Design Standards. Have sound knowledge of Instructional Design Theories and apply this knowledge to design various training solutions. This includes ability to research, analyze, design, develop, and customize instructional materials for developing Web Based Training (WBT/CBT), Instructor Led Training (ILT and vILT) and Blended Learning programs. Ensure adherence to set standards, processes, and timelines Excellent in articulating and communicating ideas, concepts and queries with the larger cross functional teams Efficiently coordinate and share feedback on the developed online course for the larger cross functional teams Work with the client's Lead ID to create the training material on various technical and non-technical topics by following the standards and processes Coordinate with client PMs and internal teams to ensure timely project deliverables Excellent written and spoken English communication skills Highest quality content creation Perform thorough self-reviews Strong time management skills Sound knowledge of MS Office
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Overview ChipEdge is an Education Technology (Edtech) company in VLSI / Chip Design, based out of BTM Layout, Stage 2, Bengaluru. We are looking for a dynamic Learning/Training Coordinator meeting the below requirements. Looking for an Immediate Joiner. Key responsibilities: Plan the course (100% online and offline) schedules and resources in a meticulous way for optimum utilisation of internal & external resources. Coordinate the delivery of courses (B2B, B2C) end to end in the most effective and harmonious way, to give the best learning experience. Work closely with consultant trainers from the industry to ensure courses run smoothly. As the first level of contact for learners, responsible for attending their needs / problems and offering them the best possible support. To process the Assignments, assessments and certificates in a timely way, as part of the Learning Management System (LMS) Assist the management in running the training delivery operations and propose improvements, to increase the delivery quality & efficiency and to improve the learning experience. Closely work with IT, sales, finance & other teams for delivering day-to-day services in the most smooth & harmonious way. Any other general admin work, which comes from time to time. Required Qualification and Skills: Proven Experience in Training co-ordination or Administration is desired. Experience in Edtech Companies will be a big plus. Proficient with Learning Management System (LMS) & other online tools/technologies used for training delivery. Proficient in Microsoft Office, Outlook, Google Drive and web applications. Essential Softskills: Passionate, highly motivated, goal focused and result oriented person. Excellent verbal and written communication skills. Excellent Planning, Organisational and multitasking skills. Positive attitude, Customer Centric mindset and willingness to go the extra mile to provide best learning experience A self-starter, proactive person who works with minimum guidance. Flexible and adaptable approach to work. A person with attention to details and does meticulous planning and executes to perfection. A systematic, structured approach towards work, with the ability to handle complex situations. Ability to learn any new technology/software as needed. A caring and respectable team player, driven by high level of integrity.
Posted 3 weeks ago
1.0 - 3.0 years
8 - 13 Lacs
Mumbai
Work from Office
As a member of the learning team, you will play a keen role in building the firm for the future. Your working relationships with our business leaders, will help prioritize the development of market focused capabilities both soft skills and technical. You will be responsible for designing and implementing the learning agenda for the firm, collaborating closely with stakeholders within HR and practice leaders. This role will involve developing talent and learning solutions that necessitate technology, technical and leadership skills. Key Responsibilities Collaborate with HR Business Partner and Practice leaders to design and implement tailored talent and learning solutions. Work on the curation and deployment of learning solutions to address specific skilling challenges. Manage training programs in collaboration with external vendors. To be able to manage the training delivery operations which includes launching new programs, collaborate with practice partners and nurture the practice area needs. Ensure successful project delivery within established timelines and budgets. The statutory training requirements are met. Assess the development by feedback from the learners on training workshops. Establish networks and build relationship with internal customers, stakeholders and team members within the organization. To take complete ownership to create and enhance the learning experience. Own the LMS and ensure that all learning is managed through the LMS. Skills and Competencies Strong attention to detail and work ethic. Ability to deal with ambiguity, and proactively address change in direction and friction points. Previous LD experience and success in organizations, which require collaboration, consensus, and a high degree of influence to be successful. Extremely strong verbal and written English communication skills. Strong desire to create an impact through all that you do. Masters Degree or equivalent required. 8-10 years experience working in a large, multinational organization, preferably within the learning function.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Pune, Maharashtra, India
On-site
Roles & Responsibilities: We are looking for a Functional Profile where the candidate should be strong in : Full Life Cycle Implementation Strong experience in any 2 modules : EC , RCM , LMS And PMGM Basic knowledge of ABAP.
Posted 3 weeks ago
5.0 - 7.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Looking for female L&D Trainer * Should be able to fluently communicate and conduct sessions in Telugu, English & Hindi * Ensure training improves employees' career development and contributes to improved patient satisfaction * Manage stakeholders in a complex hospital environment * Strong understanding of training processes and organizational skills * Deliver end-to-end training programs to enhance employee capabilities, customer experience, and staff motivation * 5 - 7 plus years of relevant experience in training and development * Experience in large service organizations (hospitals, hospitality, retail)
Posted 4 weeks ago
14.0 - 24.0 years
10 - 20 Lacs
Dahej
Work from Office
(A) RESPONSIBILITIES : 1.) PROJECTS: Budgeting, Technical Detailing, Planning & Execution for Dahej Plant. Design, Coordinate and implement the systems, as per the standards defined for Dahej. Capex & Revenue Budget preparation for Dahej plant. Monitoring End User's support at Dahej Plant. Review all assets (physical and records) on a regular basis. Ensure records of analytical Systems connected to Analytical servers are also kept up to date on a regular basis. Handling of Infrastructure Maintenance, IT Consumables, repairs & Inventory at Dahej Location. 2.) GMP/GLP COMPLIANCE: Prepare and maintain compliance document for production and QC production equipment / system. Prepare SOP, Protocol for New or Existing IT production system. Perform Backup and restoration study for QC and Production System, MES, LMS, Packing, Track and trace system infra implementation and qualification. Responsible for creating awareness of GMP/GLP policy to all subordinates. 3.) ONGOING ACTIVITIES: Monitoring AMC services at Dahej for all IT related Services. Monitoring Disaster. Recovery & Back up Management. Coordinate with Vendors for communication links. Adhere to all Policies as defined from time to time. Ensure the performance of the IT infrastructure at Dahej Plant. Support and directly be responsible for all the Infrastructure management at Dahej location. Support all the GMP, GLP and other Audit requirements at Dahej from IT infrastructure perspective. Responsible for updating annexure of all SOPs on a regular basis as mentioned in the SOP. MES, LMS system User Management and Technical support. 4.) SERVERS: Server policy implementation, documentation & technical up gradation. 5.) OTHERS: Support to software's (QC, Packing & HR) & coordinating with HO for in house developments. Responsible for creating awareness of ISO 14001, OHSAS 18000 and HSE policy to all subordinates. Responsible to seek participation of employees to achieve HSE policy. Waste reduction in all areas wherever possible. (B) AUTHORITY (APPLICABLE ON HOD) : IT super admin for all GXP applications. Authorised signatory for IT SOP's. (C) DELEGATION OF RESPONSIBILITY (APPLICABLE TO HOD) : In case of leave/absence part responsibility can be delegated to Assistant Manager - IT. (D) DELEGATION OF AUTHORITY (APPLICABLE TO HOD) : In case of leave/absence part authority can be delegated to Assistant Manager - IT. QUALIFICATION: B.E. or relevant qualification related to IT. EXPERIENCE: 14 to 20+ Years DESIGNATION: Manager LOCATION: Dahej, Gujarat PREFERRED CANDIDATE PROFILE: Candidate should have in depth experience of the IT field in Pharmaceutical industry is compulsory.
Posted 4 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Visakhapatnam
Work from Office
Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA
Posted 4 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA
Posted 4 weeks ago
3.0 - 5.0 years
12 - 13 Lacs
Kurnool
Work from Office
Job Description Position Area Manager - Bancassurance Incumbent Department Axis Function Axis Sales Reporting to Circle Relationship Manager & AVP Band 4A Location Kurnool Team size (D/I) 12-15 DRs JOB SUMMARY - Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- WPC (Rs.) - Plan v/s Actuals OA Share- Counter Share of MLI at Channel Partner s end New SP Certification & Success Persistency- 13th month Persistency (%) as per plan 25 th month Persistency (%) as per plan Retain Talent Retention rate as per HR formula Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM Job Description Position Area Manager - Bancassurance Incumbent Department Axis Function Axis Sales Reporting to Circle Relationship Manager & AVP Band 4A Location Kurnool Team size (D/I) 12-15 DRs JOB SUMMARY - Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- WPC (Rs.) - Plan v/s Actuals OA Share- Counter Share of MLI at Channel Partner s end New SP Certification & Success Persistency- 13th month Persistency (%) as per plan 25 th month Persistency (%) as per plan Retain Talent Retention rate as per HR formula Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM
Posted 4 weeks ago
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