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Customer Service/Customer Support Internship in Ahmedabad My Equation

0.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Key Responsibilities Learner Engagement & Support Act as the primary point of contact for learners throughout their training journey. Handle queries through calls, emails, and chat with professionalism and clarity. Guide learners on LMS access, live sessions, and submission processes. Communication & Coordination Conduct onboarding calls and assist in program orientation. Coordinate with internal teams for session schedules and updates. Track attendance, progress, and engagement metrics. CRM & Data Management Maintain detailed records of learner interactions and resolutions. Update CRM systems and generate periodic reports for the operations team. Ensure data accuracy across communication an...

Posted 1 week ago

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