Senior Lead- Global GIG Workforce Management Etech Global Services

3.0 - 8.0 years

0 - 0 Lacs

gandhinagar

Remote

Lead the operational execution of global gig workforce programs, ensuring high performance and scalability. Manage relationships with gig platforms such as LiveXchange and GigCX , ensuring optimal utilization and vendor performance. Oversee remote team leaders and workforce coordinators to ensure consistent delivery and adherence to KPIs. Develop and implement operational processes, SOPs, process flow diagrams, and performance metrics tailored to gig workforce models. Collaborate with cross-functional teams including HR, IT, Compliance, and Program Implementation to ensure seamless integration of gig resources. Monitor workforce performance, identify trends, and implement continuous improvem...

Posted 4 hours ago

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