5 Live Operations Jobs

We are looking for an experienced, motivated, and passionate Lead Game Producer to join our team in Bangalore. As our Game Producer, you will play a crucial role in overseeing the production of features, games, and related projects. We are not just looking for a project manager; we want someone who deeply understands the products being developed and the reasons behind them. Your role will involve more than relaying information about delays - we seek a strategic partner who can drive our game development forward with empathy and insight. Your responsibilities will include leading the production process, managing the roadmap, resourcing, prioritization, and product milestones. You will also be responsible for driving the operations of live games, collaborating closely with product, design, art, engineering, and marketing teams to deliver exceptional experiences to players. Staying updated on mobile, casual, and social game best practices is crucial to keep our games competitive and engaging. Additionally, you will contribute valuable insights to product and business reviews, ensure alignment within the team, and foster a positive work environment. We are looking for smart and intellectually curious individuals who can quickly grasp complex concepts. Deep product understanding is essential - we need someone who can comprehend what is being built and why, not just track tasks. Empathetic leadership, strategic thinking, and excellent communication skills are key attributes we are seeking in the ideal candidate. While gaming industry experience is not mandatory, a proven track record of delivering complex projects, collaborative work style, strong interpersonal skills, and self-motivated attitude are highly valued. If you are someone who is eager to make a significant impact in the gaming industry, drive initiatives forward, and work in a collaborative and stimulating environment, we encourage you to apply for this exciting opportunity. This job opportunity was posted by Sushmita Bharti from Gameberry Labs.,

The position of Ops Manager in Bangalore requires a candidate with at least 10 years of professional experience, including a minimum of 2 years in a leadership or management role where you directly managed people and processes. You should have prior experience in a live operations or time-sensitive environment such as a call center, help desk, or network/OTT operations. As an Ops Manager, you will need to demonstrate strong project and program management skills, with the ability to prioritize and assign tasks effectively. Experience in handling internal and external customers is essential, along with operational rigor, excellent business acumen, problem-solving abilities, and analytical skills. Your responsibilities will include tracking tasks and projects to completion, managing timelines, and keeping stakeholders informed of progress. You should possess a deep understanding and experience in live TV and live sports operations, along with high diligence, exceptional communication skills, and the ability to troubleshoot and document issues effectively. The ideal candidate must excel in prioritization, time management, and collaboration, with strong multitasking capabilities to complete high-priority tasks promptly. You should be comfortable working night shifts (mandatory) and weekends as required. Key Skills: - OTT Operations - Live Operations - Call Center This full-time, permanent role in the ITES/BPO/KPO industry falls under the functional area of Banking and Insurance, with a role category of Outsourcing/Offshoring. Job Code: GO/JC/21422/2025 Recruiter Name: Marilakshmi,

You will be joining Ubisoft as an Associate PM/Product Manager for the Production team in Ubisoft Pune. In this role, you will collaborate closely with the entire game development team to design, plan, and execute feature development and live operations for our games, with P&L ownership. Your primary responsibility will be to ensure that all project KPIs, especially downloads, engagement, and monetization, are on track, and the game remains profitable. You must have a strong command of data, analytics, and expertise in first-party consoles and analytics tools. Your responsibilities will include designing, UI, development, and live operations, carrying features from concept to market, collaborating with cross-functional teams, and suggesting long-term product vision and roadmap ideas. You will ensure effective planning and execution to improve revenue and engagement metrics, provide clear direction to team members, conduct regular reviews, and coordinate with external stakeholders for smooth communication. Additionally, you will focus on the learning and development of team members, ensure team happiness and motivation, and manage team efficiency with mature decision-making. To qualify for this role, you must have around 4 years of relevant experience in Product Management, with at least 5 years of gaming experience and team management skills. Proficiency in Excel, Miro, Google Play Console, App Store Connect, MS Office, Sensor Tower, and Tableau is desired. You should possess strong analytical skills, leadership qualities, and effective communication abilities to collaborate with global stakeholders successfully. Ubisoft offers a hybrid work model to help you stay connected with your team and maintain work-life balance. However, some roles may require full office-based work and may not be eligible for hybrid work. If you are passionate about innovation and pushing entertainment boundaries, this is an opportunity to contribute to creating memorable gaming experiences with a global leader in gaming.,

We're seeking an experienced, motivated, and passionate Game Producer to join our team in Bangalore. As our Game Producer, you'll be more than just a project manager you'll be someone who truly understands what's being built and why. We don't want someone who simply relays information about delays; we want a strategic partner who drives our game development forward with empathy and insight. Roles & Responsibilities : Production Leadership: Oversee the production of features, games, and related projects, including roadmap, resourcing, prioritization, and product milestones Live Operations: Drive operations of live games, working closely with product, design, art, engineering & marketing teams to deliver high-quality experiences to players Industry Knowledge: Stay current on mobile, casual, and social game best practices to keep our games competitive and engaging Business Impact: Contribute to product & business reviews with meaningful insights Team Alignment: Passionately ensure alignment within your team and help create a fun, engaging, and stimulating work environment Product Understanding: Deeply comprehend what we're building and why, enabling you to proactively solve problems rather than just report them. Requirements: Smart, intellectually curious individuals who can grasp complex concepts quickly. Deep product understanding: Someone who truly comprehends what is being built and why, not just tracking tasks. Empathetic leadership: Ability to understand team members' perspectives, challenges, and needs. Strategic thinking: Proactively identifying potential issues and collaborating on solutions. Communication excellence: Facilitating clear information flow across teams without being a mere "postman of information". 5+ years of experience in project/program management or producer roles (gaming industry experience is NOT mandatory) Proven track record of delivering complex projects in any industry Collaborative work style with strong interpersonal skills Self-motivated attitude with the ability to drive initiatives forward.

Summary of Role: Working as part of the extended Live Operations team, Live Operators are responsible for ensuring continuity of Live Services. Live operators are a fundamental element in the makeup of this department, as they are responsible for ensuring services run smoothly. Communication drive and attention to detail, at all levels from the Live Operator is key to our success as a customer-focused provider of managed services. Job Purpose: The Live Operator (LO) is expected to lead by example, ensuring a high-quality service for customers. They are expected to have good knowledge of Cloud port product and associated customer types. The LO works effectively with internal teams, customers, and external suppliers to ensure continues to deliver outstanding customer service. BE THE VOICE OF THE CUSTOMER. LEAD AND EMBRACE DEPARTMENT GOALS Prepare * React * Recover * Respond * Learn Key Result Areas: Effective monitoring and management of Live Services. Follow documented processes and Live SOPs to ensure a fault-free service for our customers. Operational support of BOC/IC equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns, and to escalate second line support procedures when appropriate. Communicate fault conditions in a timely manner to staff, customers, and service suppliers. This includes escalations to management, support engineers and customer escalation as detailed in the escalation procedures. Liaison with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies. When required, provide input into incident reviews, and provide recommendations for consequential change to systems or operational procedures. When required, attend meetings to review operational matters, providing input and recommendations toward the process of continual improvement. Role Specific Skills Required: Effective troubleshooting skills. Drive for continuous improvement Ability to priorities own workload as well as the teams workload Possess good interpersonal skills Possess good problem-solving skills Be a team player Able to work well under pressure and to adhere to strict deadlines Very organised and accurate with attention to detail Have the ability to work unsociable hours Desire to progress a career within the company and build on learned skills and abilities Logical and analytical problem-solving skills. Ability to analyse upcoming workloads, arranging and prioritising tasks, as necessary. Strong time-management skills. Essential Qualifications/Experience At least 3 years of live broadcast experience. Working in an operator capacity. Experienced in using live broadcast equipment (i.e. talkback, transport stream analyser) Desirable Qualifications and Experience Understanding of cloud broadcast technologies and associated workflows. Interest in Broadcast operations and associated technology as applied to broadcasting, TV, satellite, internet, and social media. Entry-level understanding of IT processes and networking