· Responsible to guide new and old team member about new product launch, which lead to achieve the sales target of individuals, motivating and sharing feedback about their performance. · Responsible to adhere the process like SOP laid by the company & ensure all counter team members follow the same. · Responsible for conducting daily meetings with counter staff to discuss about business & counter operations. · Responsible to keep daily cash & petty cash safely at counter & depositing daily the cash in Bank. · Responsible for sending all daily reports of the counter to Area Manager and departments of corporate office as per the given schedule and protocols. · Responsible & Accountable for all Order cancellations, discounts & refunds. · Responsible to maintain and safeguard the assets and stocks of the company. Damage or loss of any product the concern sales person will be liable. · Responsible for all kinds of coordination and communication between Counter team & Area Manager, lab and lens vendors. · Responsible to build and promote strong long-lasting customer relationship, parallelly handling customer issues and addressing the same to the Area Manager. · Responsible to maintain the décor of the counter always. · Responsible to maintain a cordial relationship with Doctors, Hospital Staff & Hospital management. · Responsible to maintain the confidentiality of Company Business data, Internal Process & Procedures, Documents, Customer data & any other company internal business transaction. Responsible in attainting goals assigned by Reporting Manager Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,578.64 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: Remote