We are seeking a skilled and proactive Project Coordinator with a minimum of 1 year of experience to lead and manage product development and implementation projects in our dynamic IT organization. The ideal candidate will ensure seamless coordination between cross-functional teams, drive the successful delivery of high-quality products, and contribute to the continuous improvement of our product lifecycle processes. Responsibilities Work with the Project Manager to develop, drive, and implement project goals Coordinate project management activities, resources, equipment, and information Assign tasks to internal teams and assist with schedule management Monitor project progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Create and maintain comprehensive project documentation, plans, and reports Provide regular updates on project status, milestones, risks, and key metrics. Provide leadership and direction to cross-functional teams. Ensure that all projects are delivered with high-quality standards. Perform quality assurance checks and ensure adherence to project specifications. Qualifications Mandatory : Experience using JIRA for project tracking, task management, and reporting. Excellent verbal and written communication skills, problem-solving skills, and attention to detail Ability to prioritize tasks and manage multiple projects simultaneously. Through understanding of Project management techniques & methods. Strong leadership and team management abilities. Should have good communication skills and should be a motivational leader. Should have a track record in problem-solving skills Job Type: Full-time Pay: ₹20,000.00 - ₹400,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): We must fill this position urgently. Can you start immediately? Experience: Project coordination: 1 year (Required) Project planning: 1 year (Required) Jira: 1 year (Required) Work Location: In person
We are seeking a skilled and proactive Project Coordinator with a minimum of 1 year of experience to lead and manage product development and implementation projects in our dynamic IT organization. The ideal candidate will ensure seamless coordination between cross-functional teams, drive the successful delivery of high-quality products, and contribute to the continuous improvement of our product lifecycle processes. Responsibilities Work with the Project Manager to develop, drive, and implement project goals Coordinate project management activities, resources, equipment, and information Assign tasks to internal teams and assist with schedule management Monitor project progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Create and maintain comprehensive project documentation, plans, and reports Provide regular updates on project status, milestones, risks, and key metrics. Provide leadership and direction to cross-functional teams. Ensure that all projects are delivered with high-quality standards. Perform quality assurance checks and ensure adherence to project specifications. Qualifications Mandatory : Experience using JIRA for project tracking, task management, and reporting. Excellent verbal and written communication skills, problem-solving skills, and attention to detail Ability to prioritize tasks and manage multiple projects simultaneously. Through understanding of Project management techniques & methods. Strong leadership and team management abilities. Should have good communication skills and should be a motivational leader. Should have a track record in problem-solving skills Job Type: Full-time Pay: ₹20,000.00 - ₹400,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): We must fill this position urgently. Can you start immediately? Experience: Project coordination: 1 year (Required) Project planning: 1 year (Required) Jira: 1 year (Required) Work Location: In person
We are seeking a skilled and proactive Project Coordinator with a minimum of 1 year of experience to lead and manage product development and implementation projects in our dynamic IT organization. The ideal candidate will ensure seamless coordination between cross-functional teams, drive the successful delivery of high-quality products, and contribute to the continuous improvement of our product lifecycle processes. Responsibilities Work with the Project Manager to develop, drive, and implement project goals Coordinate project management activities, resources, equipment, and information Assign tasks to internal teams and assist with schedule management Monitor project progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Create and maintain comprehensive project documentation, plans, and reports Provide regular updates on project status, milestones, risks, and key metrics. Provide leadership and direction to cross-functional teams. Ensure that all projects are delivered with high-quality standards. Perform quality assurance checks and ensure adherence to project specifications. Qualifications Mandatory : Experience using JIRA for project tracking, task management, and reporting. Excellent verbal and written communication skills, problem-solving skills, and attention to detail Ability to prioritize tasks and manage multiple projects simultaneously. Through understanding of Project management techniques & methods. Strong leadership and team management abilities. Should have good communication skills and should be a motivational leader. Should have a track record in problem-solving skills Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Project coordination: 1 year (Required) Project planning: 1 year (Required) Jira: 1 year (Required) Project management: 1 year (Required) Work Location: In person Application Deadline: 30/06/2025
We are seeking a skilled and proactive Project Coordinator with a minimum of 1 year of experience to lead and manage product development and implementation projects in our dynamic IT organization. The ideal candidate will ensure seamless coordination between cross-functional teams, drive the successful delivery of high-quality products, and contribute to the continuous improvement of our product lifecycle processes. Responsibilities Work with the Project Manager to develop, drive, and implement project goals Coordinate project management activities, resources, equipment, and information Assign tasks to internal teams and assist with schedule management Monitor project progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Create and maintain comprehensive project documentation, plans, and reports Provide regular updates on project status, milestones, risks, and key metrics. Provide leadership and direction to cross-functional teams. Ensure that all projects are delivered with high-quality standards. Perform quality assurance checks and ensure adherence to project specifications. Qualifications Mandatory : Experience using JIRA for project tracking, task management, and reporting. Excellent verbal and written communication skills, problem-solving skills, and attention to detail Ability to prioritize tasks and manage multiple projects simultaneously. Through understanding of Project management techniques & methods. Strong leadership and team management abilities. Should have good communication skills and should be a motivational leader. Should have a track record in problem-solving skills Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Project coordination: 1 year (Required) Project planning: 1 year (Required) Jira: 1 year (Required) Project management: 1 year (Required) Work Location: In person Application Deadline: 30/06/2025
We are looking to add product specialists to our growing support team at LithosPOS . As a SaaS company, our support is 24/7 and is required to be instant. We take pride in our excellent customer service and are looking for individuals who can adapt to and maintain our high standards. The job will require that you provide immediate support to our users via Chat/Phone/Email. So most of your day will be spent responding to and following up on questions raised on Chat/Phone/Email. You might be required to occasionally get on a call with users to help onboard or troubleshoot issues. Responsibilities Responsible for the customer support experience with LithosPOS Troubleshoot issues and provide efficient and prompt resolution to customers within timelines. Provide support to customers through Live Chat, Email / Phone Ensure quality resolution to avoid escalations from customers and reopening of an issue tickets. Escalate critical issues to cross-functional teams to ensure quick resolution and coordinate with the product development team on bug fixes. Assume responsibility for developing detailed knowledge about specific products. Ensure internal knowledge reference pages are updated. Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and engineer experience. Provide ramp activities, knowledge sharing, technical coaching, and mentoring Work in rotational shifts, including nights, to support our global customer base Qualifications Language Qualification English Language: fluent in reading, writing, and speaking. Strong problem-solving and troubleshooting skills, and the ability to use various data collection tools and methodologies to analyze problems, determine root causes, and develop solutions Excellent Communication Skills – verbal, listening, and written (including technical writing). Passion for technology, lifelong learning, and professional development. Experience in one or more of these areas is desirable Experience troubleshooting Open Source Databases like MySQL, Experience troubleshooting SAAS applications Basic Networking, Storage, and Platform troubleshooting skills. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Application Question(s): Are you comfortable working in 24/7 rotational shifts, including night shifts? We must fill this position urgently. Can you start immediately? Experience: Technical Support: 1 year (Required) Point of Sale (POS) Systems: 1 year (Preferred) Language: English (Required) Work Location: In person