E-commerce Store Manager (Amazon, Flipkart, Alibaba & Other Platforms) Numakers

2.0 - 7.0 years

2 - 4 Lacs

surat

Work from Office

Role & responsibilities 1. Store Management: Manage and oversee operations for our online stores on Amazon, Flipkart, and other relevant e-commerce platforms. Ensure smooth day-to-day functioning of the stores, including inventory management and order fulfillment coordination with the warehouse. 2. Product Listings: Create, upload, and maintain accurate and engaging product listings with high-quality images, descriptions, and attributes. Optimise listings for SEO to improve product visibility and search rankings on e-commerce platforms. Monitor and update pricing, promotions, and product availability as needed. 3. Advertising & PPC Management: Plan, create, and manage pay-per-click (PPC) campaigns on Amazon and Flipkart. Analyze campaign performance and optimize for ROAS (Return on Ad Spend).Monitor advertising budgets, bid strategies, and conversion rates to maximieize sales. 4. Customer Service: Respond promptly and professionally to customer inquiries, reviews, and complaints. Manage returns, refunds, and resolution of customer issues while maintaining a positive brand image. Analyze customer feedback to improve listings and overall customer satisfaction. 5. Performance Analysis & Reporting: Track key performance metrics such as sales, conversion rates, and ad performance. Generate weekly and monthly performance reports, highlighting insights and actionable recommendations. Use data-driven insights to identify new opportunities for growth. 6. SEO & Keyword Optimization: Conduct keyword research to identify relevant, high-performing search terms. Regularly update product titles, bullet points, and descriptions to include trending keywords. A/B test product copy and images to determine the most effective strategies. 7. Competitive Analysis: Conduct regular competitor analysis to understand market trends, pricing strategies, and customer preferences. Suggest improvements based on market research and competitor insights. 8. Platform Expansion: Explore and onboard additional e-commerce platforms for growth opportunities. Coordinate with internal teams for platform integrations and setup. Preferred candidate profile Minimum 2 years of experience managing e-commerce stores, particularly on Amazon and Flipkart. Strong understanding of e-commerce operations, marketplace policies, and SEO best practices. Proficiency in using Amazon Seller Central, Flipkart Seller Hub, and similar platforms. Hands-on experience with PPC campaign management tools. Excellent written and verbal communication skills. Analytical mindset with strong proficiency in Excel and reporting tools. Bachelors degree in Business, Marketing, or a related field is preferred. Self-motivated and able to work independently. Highly organized with attention to detail. Customer-focused and solution-oriented. Perks and benefits Competitive salary with performance-based bonuses. Opportunity to work with a growing team and expand responsibilities as the business scales. Exposure to cutting-edge e-commerce strategies and tools.

Posted 2 days ago

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