Dominos Pizza || Customer Service || Call Center || Voice Process Credicus Business Services

0.0 - 4.0 years

0 - 5 Lacs

navi mumbai, maharashtra, india

On-site

We are seeking a motivated Customer Service Representative to join the call center team for Domino's Pizza. This role involves handling customer queries and providing excellent service through voice interactions. Roles and Responsibilities Respond to customer inquiries and service requests related to Domino's Pizza orders and services via phone. Provide accurate and helpful information, resolving issues and complaints effectively and professionally. Ensure a positive customer experience by maintaining a friendly and empathetic demeanor. Document all customer interactions and resolutions accurately in the system. Adhere to call center scripts and guidelines while also being flexible to address unique customer needs. Skills Required Excellent verbal communication skills. A strong customer-centric approach with a polite and helpful attitude. The ability to listen actively and understand customer needs. Problem-solving skills to efficiently resolve customer issues. The ability to work in a fast-paced call center environment. Basic computer navigation and typing skills. Prior experience in a call center or customer service role is a plus.

Posted 1 day ago

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Customer Care - Query Receiver NJ INDIA INVEST PVT LTD

2.0 - 6.0 years

0 Lacs

surat, gujarat

On-site

The primary role of this position involves efficiently handling calls and serving customers by providing relevant information. You will also be responsible for resolving internal service problems and escalating them if necessary, as well as providing proactive customer outreach. Additionally, you will be collecting and analyzing customer feedback, responding to customer reviews, and developing and documenting knowledge into helpful content. In the secondary role, you will assist other officers in solving queries in case of excess queries, adhere to organizational processes and policies, and provide feedback on the enhancement of systems and overall organization on a timely basis. The skills required for this position include good communication, grasping power, listening skills, product knowledge, computer operating abilities, and coordination. This is a full-time job with benefits such as Provident Fund and a performance bonus. The work schedule is during the day shift. As part of the application process, you will be asked about your expected salary. The preferred education level for this position is a Master's degree. The work location for this position is in person.,

Posted 2 weeks ago

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Telecaller Distacart

3.0 - 4.0 years

3 - 3 Lacs

Hyderabad

Work from Office

Objective: The goal is to convert high-intent leads into confirmed orders, build rapport with customers, and offer personalized product assistance. If youre someone who thrives in a target-driven environment and enjoys communicating across languages, this role is for you! Key Responsibilities: Call and follow up with potential customers who have added products to cart but haven't completed their purchase (Abandonment Cart Recovery) Build instant trust with customers through a professional and friendly approach Explain product features, current offers, payment methods, and delivery timelines clearly Understand customer objections or concerns and offer appropriate solutions to convert leads Identify upselling or cross-selling opportunities based on customer interest Achieve daily, weekly, and monthly sales conversion targets Maintain detailed and accurate records of each interaction using CRM tools Share regular feedback with marketing and operations to improve the customer journey Participate in ongoing meetings to stay updated on product catalogs, sales techniques, and market trends Requirements: Minimum 3 years of hands-on experience in telecalling, inside sales, or direct sales Excellent verbal communication and negotiation skills Fluency in English, Hindi, and Telugu is mandatory Ability to handle sales pressure, objection handling, and closure-focused conversations Experience with CRM tools, Excel/Google Sheets, and basic reporting Strong listening skills and customer empathy Graduation in any discipline is a must. Prior experience in E-commerce, D2C, FMCG, or Retail Sales is a plus Self-motivated and target-driven attitude Flexibility to adjust shifts based on peak hours or campaign needs (if required)

Posted 1 month ago

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Talent Acquisition Executive - Surat NJ Group

0.0 - 2.0 years

2 - 3 Lacs

Surat

Work from Office

Role & responsibilities : To understand the Job Description for the allocated position. To gather data from various sources available and have to do the screening of the candidate for desired profile and suitability for the company. Coordinate with the interviewer for the final round of interview. To provide such received feedback to the recruitment head and take necessary actions as suggested by him. To ensure interviews are conducted as per defined process. To fill the position in the TAT and work accordingly to the target allocation.

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Key Account Manager (service industry exp) Desire Consultancy Service

1.0 - 3.0 years

3 - 4 Lacs

Jaipur

Work from Office

Act as the primary point of contact for assigned key clients. Ensure timely and successful execution of services as per client expectations. Coordinate with internal teams (Documentation, Content, Compliance) to deliver solutions. Required Candidate profile Experience in the service industry, documentation processes, or B2B operations. Ability to understand client needs and translate them into internal actionable.

Posted 1 month ago

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Human Resource - Recruitment NJ Group

0.0 - 2.0 years

2 - 3 Lacs

Surat

Work from Office

Posted 2 months ago

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