We are India's largest Picture Framing company with World-class Picture Framing Machines, Raw Materials & Technology. Over 20 years of Expertise in the Picture Framing Industry. State of Art facility to produce International Standard Photo Frames, & Frames Art & Mirror Frames using World-class machines mostly from Europe & USA. Expertise goes beyond frame manufacturing to Training of Framing & upkeep of framed art for Museums & Institutions. Over 20 renowned Global Partners represented in India exclusively for their Machines & Consumables. Having branches in Kolkata, Mumbai, New Delhi, Bangalore and Hyderabad. Job Overview: We are seeking dynamic and motivated Customer Care Professional to join our team. The ideal candidate will be responsible for identifying business opportunities, building customer relationships, and driving sales growth. This is an excellent opportunity for freshers or early-career professionals to grow within a thriving organization. Key Responsibilities: · Handle inquiries from distributors, B2B clients, and customers efficiently. · Follow up with clients to nurture relationships and ensure customer satisfaction. · Manage international client communications and oversee order processing. · Maintain and update feedback, order details, and sales data using MS Excel and sales applications. · Provide clients with necessary information via email in a timely manner. · Forward incoming calls to the appropriate team members for resolution. · Conduct market research to analyse competitor pricing and product trends. · Coordinate with clients regarding pending payments and ensure timely follow-ups. · Address customer queries through phone calls, emails, and chats to provide quick and effective solutions. Required Skills & Qualifications: Bachelors degree in any discipline Strong English communication skills Strong expertise in MS Office. (Advance Excel, Google Sheet, PowerPoint) Work Experience: Min 1 year in Calling and client communication. Job Type: Full-time Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Education: Bachelor's (Required) Experience: Customer service: 1 year (Preferred) Language: Fluent English, Hindi (Required) Work Location: In person
Job Title: Quality Control Officer Location: Kolkata Job Type: Full-time Experience Required: 2- 6 Years Education: Bachelor's Degree in any Discipline Responsibilities and duties: Develop and conduct a variety of tests on inbound materials. Ensure that all quality check procedures put in place by the company are followed. Create comprehensive documentation for quality issues and note the corrective actions that were taken. Create process checklists and coordinate quality inspections with departmental managers. Preferred candidate profile: Graduation required. Must possess excellent communication skills. Proven history of understanding industry safety standards and quality expectations. Strong understanding of raw materials and the manufacturing industry. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: QC: 1 year (Preferred) Work Location: In person
Responsibilities and duties: Develop and conduct a variety of tests on inbound materials. Ensure that all quality check procedures put in place by the company are followed. Create comprehensive documentation for quality issues and note the corrective actions that were taken. Create process checklists and coordinate quality inspections with departmental managers. Preferred candidate profile: Graduation required. Must possess excellent communication skills. Proven history of understanding industry safety standards and quality expectations. Strong understanding of raw materials and the manufacturing industry. Job Type: Full-time Pay: ₹10,000.00 - ₹17,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Work Location: In person
Job Title: Quality Control Officer Location: Kolkata Job Type: Full-time Experience Required: 2- 6 Years Education: Bachelor's Degree in any Discipline Responsibilities and duties: Develop and conduct a variety of tests on inbound materials. Ensure that all quality check procedures put in place by the company are followed. Create comprehensive documentation for quality issues and note the corrective actions that were taken. Create process checklists and coordinate quality inspections with departmental managers. Preferred candidate profile: Graduation required. Must possess excellent communication skills. Proven history of understanding industry safety standards and quality expectations. Strong understanding of raw materials and the manufacturing industry. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: QC: 1 year (Preferred) Work Location: In person
Responsibilities and duties: Develop and conduct a variety of tests on inbound materials. Ensure that all quality check procedures put in place by the company are followed. Create comprehensive documentation for quality issues and note the corrective actions that were taken. Create process checklists and coordinate quality inspections with departmental managers. Preferred candidate profile: Graduation required. Must possess excellent communication skills. Proven history of understanding industry safety standards and quality expectations. Strong understanding of raw materials and the manufacturing industry. Job Type: Full-time Pay: ₹10,000.00 - ₹17,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Work Location: In person