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6.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

As a PostgreSQL Database Administrator (DBA) with 6+ years of relevant experience, you will be responsible for managing complex PostgreSQL environments, ensuring system reliability, scalability, and performance. Your key responsibilities will include: - **Database Architecture & Design**: - Design and maintain complex database schemas and architecture to meet business and application needs. - **Performance Tuning & Optimization**: - Conduct advanced performance tuning, query optimization, and indexing using tools like EXPLAIN, ANALYZE, pg_stat_statements, etc. - **Backup and Recovery**: - Implement and manage robust backup strategies using tools like pgBackRest or Barman. - Perform disaster recovery planning, documentation, and testing. - **High Availability & Replication**: - Set up and maintain HA environments using streaming replication, Patroni, repmgr, or Pgpool-II. - Support logical replication and change data capture (CDC) strategies. - **Security & Compliance**: - Implement role-based access control (RBAC), SSL/TLS encryption, and auditing mechanisms. - Ensure database environments comply with security and industry best practices. - **Monitoring & Maintenance**: - Proactively monitor database health using Prometheus, Grafana, or similar tools. - Perform routine database maintenance such as VACUUM, REINDEX, and ANALYZE. - **Upgrades & Migrations**: - Plan and execute PostgreSQL version upgrades with minimal downtime. - Lead migration initiatives from on-premise to cloud platforms like AWS RDS/Aurora, Azure PostgreSQL, or GCP Cloud SQL. Required Skills: - 6+ years of hands-on experience with PostgreSQL (v11 and above). - Strong expertise in PL/pgSQL scripting, Linux/Unix-based systems. - Experience with HA tools (Patroni, repmgr), backup tools (pgBackRest, Barman). - Knowledge of cloud-native PostgreSQL deployments (AWS, GCP, Azure). - Familiarity with database automation and monitoring best practices. Good-to-Have Skills: - Experience with other databases (Oracle, MySQL, MongoDB, etc.). - Familiarity with PostgreSQL Operators for Kubernetes (e.g., Zalando, Crunchy). - Understanding of Infrastructure as Code tools like Terraform, Ansible. - CI/CD practices for database release automation. - Clustering, sharding, and advanced replication setups. - Network monitoring, database auditing, and vulnerability management. Certifications (Preferred, but Not Mandatory): - AWS Certified Database Specialty - Other relevant PostgreSQL or cloud certifications Soft Skills: - Strong analytical and troubleshooting skills - Excellent verbal and written communication skills - Proven ability to work in a cross-functional and collaborative environment - Effective stakeholder and project management skills Please note that the hiring process for this position includes: - Screening (HR Round) - Technical Round 1 - Technical Round 2 - Final HR Round If you are interested in this challenging role, apply now to be a part of our dynamic team.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are sought to be an experienced Technical Support Team Lead or Technical Manager to oversee the VOIP services support team. Your responsibilities will include managing a team of engineers, addressing escalated VOIP-related issues, and ensuring top-notch service delivery to clients, particularly in the US market. Your role demands a strong technical background in VOIP technologies, exceptional leadership skills, and the ability to handle intricate technical challenges while upholding superior customer satisfaction. **Key Responsibilities:** - Lead, mentor, and manage a team of technical support engineers specialized in VOIP solutions. - Provide technical guidance and escalate complex technical issues to relevant teams as needed. - Ensure the team offers high-quality support for VOIP products and services, guaranteeing prompt issue resolution and customer contentment. - Manage the ticketing system, monitor ongoing issues, and uphold consistent SLA adherence. - Conduct root cause analysis for recurring technical issues and collaborate with product teams to implement solutions. - Collaborate with engineering teams to enhance product/service offerings based on customer experiences and support cases. - Develop, maintain, and update troubleshooting guides, knowledge base, and SOPs for the support team. - Handle customer escalations and offer advanced technical support for complex VOIP-related queries. - Provide performance reports on the team, encompassing incident resolution, customer feedback, and process enhancements. - Execute training programs to keep the support team abreast of the latest VOIP technologies and trends. - Participate in hiring, onboarding, and conducting performance evaluations for team members. - Collaborate with US-based teams and clients, working in the US Shift hours. **Qualifications Required:** - Minimum of 5+ years of technical support experience, with 2-3 years in a leadership role in the VOIP/Telecommunications sector. - Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. - Proficiency in troubleshooting VOIP call quality, connectivity, and infrastructure issues. - Hands-on experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies. - Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls. - Excellent communication skills, both verbal and written. - Experience working in a US Shift or a 24/7 support environment would be advantageous. Please note that the company details were not provided in the job description.,

Posted 2 days ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining Vitelglobal Communications Pvt Ltd in Hyderabad, India, working in US Shifts (Night Shift) for 5 days a week with weekends off. As a Technical Support Team Lead or Technical Manager, you will be responsible for managing the VOIP services support team. Your strong technical background in VOIP technologies, leadership skills, and ability to handle complex technical issues while ensuring customer satisfaction will be crucial. Your key responsibilities will include leading, mentoring, and managing a team of technical support engineers specializing in VOIP solutions. You will provide technical guidance, escalate complex technical issues, oversee high-quality support delivery for VOIP products and services, manage the ticketing system, and ensure SLAs are consistently met. Root cause analysis, collaboration with engineering teams, maintaining troubleshooting guides, and handling customer escalations are also part of your role. To excel in this position, you should have a minimum of 5-7 years of technical support experience, with 2-3 years in a leadership role in the VOIP/Telecommunications industry. Your technical skills should encompass a strong knowledge of VOIP technologies, experience with platforms like Asterisk, FreePBX, Cisco, or similar, and familiarity with networking concepts. Proficiency in troubleshooting VOIP-related issues, understanding telecom protocols and systems, and experience with server and network management are required. In addition to technical skills, you should possess excellent communication skills, problem-solving abilities, and analytical thinking. Strong leadership skills, ability to manage high-pressure situations, and prioritize tasks effectively are essential. A customer-focused mindset and dedication to delivering exceptional service are also key soft skills required for this role. A Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field is necessary, while advanced certifications or a Master's degree would be advantageous. Preferred qualifications include experience in a US Shift or 24/7 support environment, knowledge of cloud-based VOIP solutions, experience with VOIP billing systems and integrations, and certifications like CCNA, CompTIA Network+, or ITIL Foundation. If you meet the qualifications and are interested in this opportunity, please share your updated resume at 9347176819.,

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a PHP Full Stack Developer at our company, you will be responsible for developing, testing, and maintaining web applications using PHP and various technologies. Your role will involve collaborating with the design and development team to create responsive and user-friendly interfaces. It is essential to write clean, scalable, and well-documented code while integrating third-party APIs and services as required. Additionally, you will optimize applications for maximum speed and scalability, troubleshoot, debug, and upgrade existing systems, and participate in code reviews to contribute to best practices. Working closely with stakeholders to gather and understand requirements will also be a key aspect of your responsibilities. In terms of technical skills, you should have a strong proficiency in PHP, preferably with frameworks like Laravel, Symfony, or CodeIgniter. Experience with RESTful API development and integration, as well as knowledge of SQL databases such as MySQL and PostgreSQL for query optimization, is crucial. Familiarity with version control tools like Git is also required. On the front-end side, proficiency in HTML5, CSS3, JavaScript, and jQuery is necessary. Experience with front-end frameworks/libraries like React.js, Vue.js, or Angular, along with knowledge of responsive design and cross-browser compatibility, will be advantageous. Familiarity with CMS platforms like Wordpress, Drupal, or others is considered a plus point. Additional skills that would be beneficial for this role include a basic understanding of Linux/Unix-based systems, familiarity with web servers such as Apache and Nginx, and knowledge of cloud platforms like AWS, Azure, or Google Cloud as a bonus. Ideally, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, although equivalent work experience will also be considered. The desired experience for this position is 1-2 years. The location of this job opportunity is at 405, CITY CENTER, M.G. ROAD, INDORE (M.P.), and the work mode is on-site.,

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4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Network Development Engineer (Subscriber Management) at our company, you will have the exciting opportunity to work on the NextGen connectivity platform across various platforms. Your role will play a key part in shaping the ambitious future of our flagship product. You will collaborate with the Solutions and Development Team to integrate DPI solutions with existing systems and infrastructure. Your responsibilities will also include optimizing DPI solutions for performance, abuse protection, and scalability. Analyzing network traffic data to identify and resolve issues related to user experience impact, abuses, and performance will be a crucial aspect of your role. You will be involved in implementing and troubleshooting network protocols such as TCP/IP, HTTPS, TLS, DNS, etc., in inspection engine environments. Additionally, you will need to be open to travel as part of your responsibilities. Engaging with clients to test and tailor the system, providing technical support, and troubleshooting for DPI solutions deployed in client environments will be essential components of your role. Conducting training sessions and creating documentation to assist clients in effectively using DPI solutions will also be part of your responsibilities. You should hold a bachelor's or master's degree in computer science or Information Technology. Proven experience in designing and implementing DPI solutions with Sandvine, experience in implementing Subscriber Solutions, and a strong background in system engineering and networking are required. Skills in API integration, in-depth knowledge of networking protocols and technologies, strong analytical and problem-solving abilities, and proficiency in Linux/UNIX-based systems are essential for this role. Excellent communication and interpersonal skills, as well as the ability to write scripts in Python, are also necessary. Preferred qualifications include experience in Sandvine and/or Allot Solutions, familiarity with data visualization tools and techniques, and knowledge in traffic analysis on packet captures. In this role, you will have the opportunity to gain exposure to the aviation and maritime domains, as well as business knowledge in connectivity and content engineering. You will work in cross-functional teams, receive competitive health benefits, enjoy a generous paid time off policy, and have the chance to work with direct customer feedback. Additionally, you may be eligible for performance-based bonuses and have the opportunity to collaborate across various teams and organizations. Please note that Neuron will never ask job applicants to interview via text message, request personal banking information, or ask for money deposits as part of the interview process. If you have any doubts or concerns, please contact us directly at careers@getneuron.com.,

Posted 1 month ago

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