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Associate Manager, Enterprise Support Infoblox

3.0 - 7.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

Role Overview: As an Associate Manager, Enterprise Support at Infoblox, you will be a part of the Support team in Trivandrum, reporting to the manager of Enterprise Technical Support. Your main responsibility will be to lead a team of enterprise support engineers who are in charge of the 24/7 support of the rapidly growing cloud platform. You will play a crucial role in driving major incidents, collaborating with cross-functional teams until resolution, and leading root cause analysis efforts. Your strategic thinking, hands-on experience, and ability to collaborate across teams will be essential for success in this role. Key Responsibilities: - Solve issues and participate in on-call support...

Posted 1 month ago

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