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Enterprise Operations Specialist

Nokia

5.0 - 8.0 years

India

On-site

Job Description As a Care Contact Specialist, you will work in the Nokia DAC organization, supporting customers / Nokia users globally. Your main responsibilities are advanced Incident troubleshooting for Nokia DAC Platform and connectivity. Other tasks are related to troubleshooting incidents and upgrade support, and Nokia DAC Care Tier-3 Engineer works closely with colleagues at (customer/Partner) Tier-2 and (R&D/Third party vendor) Tier-4. How You Will Contribute And What You Will Learn Understanding the nature of the issues, act fast towards the resolution. Proactiveness, positive mindset, Logical thinking, able to follow processes Ability to escalate the issues in the right direction, A...

Posted 1 week ago

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