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4.0 - 7.0 years
6 - 6 Lacs
Noida
On-site
A senior Infrastructure Automation Analyst, responsible for the development, maintenance & continuous improvement of infrastructure automations. As a member of the Infrastructure Automation team, the successful candidate will be expected to contribute when discussing and designing new automations and troubleshoot and support existing automations across the tech stack. The Infrastructure Services Team are responsible for approximately 3,000 Windows and Linux servers across multiple data centres globally and within AWS Cloud. The team’s responsibilities include server hosting, storage, and backup/DR & recoveries, all managed for strict compliance to enterprise security standards. The role involves working as a member of the automation team, developing and maintaining automation solutions Work closely with operations and project teams throughout the wider Technology team to identify opportunities for automation and driving an automation mindset. Although the role’s primary function is Infrastructure Operations automation, it also involves development of automation solutions for other Technology teams when requested. Key Responsibilities Proficient in scripting: Particularly PowerShell and Python Automation Tools: Experience with tooling such as Ansible Automation Platform CI/CD Pipelines : Knowledge of Continuous integration and continuous deployment practices and tooling, particularly Jenkins Knowledge of Devops and IAC concepts and tooling, particularly Terraform Operating Systems: Strong knowledge of operating systems, particularly Windows Server and Redhat Linux API Integration : Proficiency in automating that leverages API and web services Git / Atlassian Bitbucket Cloud Services: Experience working with AWS Cloud Solutions Required Qualifications Bachelors/Master degree in Computer Science/Information Systems or equivalent. Person should have above qualifications and 4 -7 years of experience in relevant disciplines including: Excellent teamwork; able to collaborate with peers, business partners, project managers and leaders Problem solver; ability to diagnose issues, identify solutions and implement effective fixes Attention to detail; Precision in writing code and catching errors and bugs in code Adaptability; Able to adjust to changes to project demands, technologies, and team dynamics Creativity; Innovative thinking that leads to the development of unique solutions to existing challenges A self-motivated technologist keen to learn new technologies and skills to complete tasks Take a methodical and analytical approach to tasks Be inquisitive – asking questions of existing processes and identifying opportunities for automation Build strong working relationships with global and regional teams An excellent communicator who is able to convey their ideas clearly and concisely Able to work collaboratively with others and discuss and share ideas Strong documentation skills Preferred Qualifications Candidates who have used following tools (or have familiarity with below) will have added advantage: VMWare vSphere Red Hat Linux PowerBI System Center Configuration Manager ServiceNow Automation System Center Operations Manager Microsoft Active Directory Tidal Enterprise Scheduler SQL Javascript Sumologic AWS CloudFormation About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 3 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Your Role And Responsibilities As a member of the Operate mission/team for Cloud Pak for Business Automation, you will perform operator development using Operator SDK, Ansible, OpenShift, Kubernetes, Docker, Python, Java/J2EE, and Linux scripting. As part of the development process, you will help design, code, and test innovative component-level software solutions. You will need to ensure that the implemented solutions are unit tested and ready to be integrated into their product. Some additional responsibilities include building docker images and contributing to the building and maintenance of the CI/CD pipeline that takes the code through the various quality stages. You will also provide development/L3 support to the customer support organization (L2) as well as to customers which includes debugging customer-reported issues, identify, addressing defects, and provide fixes to customers. You will need to be flexible and ready to take on new challenges and work responsibilities that are crucial to the business. Required Technical And Professional Expertise Operator SDK, Ansible, Linux scripting, OpenShift Container Platform (OCP), Kubernetes (AWS EKS, Azure AKS, Google GKE), Docker, Python, Java, Java/J2EE, and REST Preferred Technical And Professional Experience Jenkins, Gradle, SQL (Knowledge of databases such as Oracle, MSSQL, PostgreSQL, and Db2), LDAP, NodeJS, NodeJS
Posted 3 days ago
0 years
1 Lacs
India
On-site
Position: System Administrator – Automation & IT Systems Location: Noida – In-office only Salary: ₹15,000/month Working Days: Monday to Saturday 10-7PM About the Role We are looking for a proactive System Administrator with a strong grasp of hardware, operating systems, and modern automation tools. This is a hands-on role requiring technical expertise, problem-solving skills, and a passion for leveraging automation and AI to improve efficiency. Key Responsibilities Maintain, troubleshoot, and optimize IT infrastructure, including hardware and OS. Manage and support MS365 and Google Workspace environments. Configure and administer Linux systems, Windows Server , and Hyper-V virtualization. Set up, monitor, and maintain RMM tools . Install, configure, and manage 3CX and VoIP telephony systems. Implement and manage automation workflows using n8n, Zapier , and similar platforms. Assist in email marketing campaigns from a technical standpoint (deliverability, list management, automation). Research and integrate AI-driven solutions to enhance workflows and productivity. Provide timely support and clear communication in fluent English . Requirements Proven experience in IT systems administration (hardware & OS troubleshooting). Hands-on experience with MS365 and Google Workspace. Knowledge of Linux and Windows Server administration (including Hyper-V). Familiarity with 3CX and VoIP solutions. Familiarity with RMM tools. Experience in automation platforms like n8n, Zapier, or similar. Good understanding of email marketing tools and best practices. Strong communication skills in English. Interest in AI technologies and process automation. What We Offer Fixed salary: ₹15,000/month. Exposure to cutting-edge automation, telephony, & AI tools. Dynamic and challenging work environment. Job Type: Full-time Pay: From ₹15,000.00 per month Application Question(s): Do you accept the Salary (15k) & The office location? Work Location: In person Speak with the employer +91 7503638275 Expected Start Date: 17/08/2025
Posted 3 days ago
0 years
0 Lacs
Noida
On-site
Responsibilities Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF & BM. Should have done deployment of SDM nodes( HLR,HSS, SDL, MNP, EIR,AUSF_UDM) Knowledge of 5G, IMS & GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage. Qualifications BE, Btech Range of Year Experience-Min Year 4 Range of Year Experience-Max Year 9
Posted 3 days ago
4.0 years
4 - 6 Lacs
Noida
On-site
Sr Operations Analyst role will support the infrastructure environment by pro-actively monitoring infrastructure events, effectively respond to and coordinate resolution of issues, and manage change within the VMware, AWS, Server and storage environments. Perform the tasks related to the VMware & AWS daily operations tasks. Familiar with VMware, AWS and Windows/Linux production environments support. Should have experience in development like Ansible, Terraform, cloud formation, PowerShell etc. Perform the New VM provisioning, Decommissioning and windows upgrade etc. Pro-actively monitor the stability and performance of various technologies within area of expertise and drive appropriate corrective action prior to an incident or problem occurring. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Should have experience or knowledge of Windows Patching tools like SCCM, SCOM & SCVMM. Independently identify key issues, patterns and deviations during the analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of Industry trends, the direction of emerging technologies, and their potential value to the business. Perform ITIL operations like change, Incident & problem management within the Service Now. Contribute development of execution of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Data Collection, Tracking & Analysis Use a variety of data collection techniques and systems to collect technology operations performance data. Analyze to draw accurate conclusions regarding performance, trends and issues (current and/or potential). Monitor compliance with defined SLA/OLA’s. Monitor consumption/usage metrics to understand trends to assist in the effective management of vendor partners (as applicable). Perform trend analysis to identify cause of performance and/or usage issues. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Degree in Computer Science, Engineering, or equivalent academic qualification. Ø Mandatory: Should have 4 – 7 years of professional experience in administration, configuration & proficiency in support of in managing VMware vSphere 7.x & 8.x environment (clusters/farms). Ø Mandatory: Should have 4+ years of professional experience in administration, configuration & proficiency in support of in managing Cisco HyperFlex, Cisco UCS & Fabric Interconnects Ø Mandatory: Candidate should have worked in Level 1 (L1) or L2 Server Support Team for minimum 4 years Ø Mandatory Should have adequate experience & skill in manage AWS Cloud Environments & Hybrid Environment. Ø Should be familiar with activities like Patching, Upgrades, Migration, Refresh, etc. Ø Should have experience working with DevOps tools like Terraform, cloud formation, Jenkins, Artifactory, Git/BitBucket etc. Ø Should have hands-on experience in writing Automation in Ansible, PowerCli or PowerShell. Ø Should have experience working with different vendors like VMware, Cisco, Dell & HP. Ø Should have experience with team and project management. Ø Should have worked in the Agile environment and has knowledge of Scrum, sprints etc. Ø Exposure to Microsoft Power BI is a plus. Ø Knowledge to database like SQL, oracle etc. is plus Ø Should be familiar with activities like Patching, Upgrades, Migration, Refresh, etc. Ø Should have ample exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities should be component of candidate’s responsibilities. Ø Prior exposure towards ServiceNow is desirable Ø Strong attention to detail and with ability to focus on quality and efficiency. Ø Ability to communicate and articulate technical information across various organizational levels Ø Highly innovative problem solver with strong analytical and customer service abilities required. Ø High reasoning aptitude and ability to quickly understand complex operating environments. Ø strong thought leadership and motivation with the ability to work independently About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 3 days ago
0 years
1 - 6 Lacs
Noida
On-site
Department Operations and Service Delivery Job posted on Aug 12, 2025 Employee Type FTE Experience range (Years) 0 - 0 AWS L2 Role Summary: As an AWS L2 Support Engineer at a leading Cloud Service Provider (CSP), you will provision, implement, manage, and troubleshoot complex cloud infrastructure and services for enterprise clients across industries. You will work on federated and hybrid cloud environments, including AWS, Azure, GCP, and on-premises Outposts. The role demands strong cross-functional expertise in infrastructure, security, networking, and cloud governance. Key Responsibilities: Infrastructure & Provisioning Provision and configure cloud resources (EC2, RDS, S3, EKS, VPCs, etc.) using AWS Console, CLI, or IaC tools. Implement hybrid setups including AWS Outposts, Direct Connect, and VPN solutions. Support container-based workloads (Docker, ECS, EKS) and serverless applications (Lambda, API Gateway). Security & Compliance Configure IAM roles, policies, and federated identity providers (SSO/SAML integration). Monitor and remediate security vulnerabilities (using AWS Config, GuardDuty, Inspector). Ensure adherence to compliance standards (ISO 27001, NIST, GDPR, etc.) across cloud environments. Networking & Connectivity Troubleshoot VPC, subnets, NAT gateways, transit gateways, route tables, and firewall rules. Manage inter-cloud (AWS-Azure-GCP) and on-prem connectivity (VPN/Direct Connect/Transit VPC). Work on DNS configurations, load balancers (ALB/NLB), and CDN (CloudFront). Multi-Cloud & Federated Operations Support federated identity and access management across AWS, Azure, and GCP. Assist in the deployment and integration of services across multi-cloud or hybrid environments. Monitor workloads across multiple CSPs using common dashboards and tools (e.g., Grafana, Datadog, Prometheus, CloudWatch). Support & Troubleshooting Handle L2 escalations related to infrastructure availability, performance, or configuration errors. Collaborate with L3 and DevOps teams for deeper issues or design changes. Perform root cause analysis (RCA) and maintain documentation/runbooks. Automation & Optimization Automate recurring operational tasks using Shell, Python, or PowerShell scripts. Deploy and manage infrastructure using CloudFormation, Terraform, or Ansible. Optimize cost and performance based on usage patterns and monitoring insights. Required Skills: Strong hands-on experience with AWS core services ( ). Good understanding of hybrid/multi-cloud architectures (AWS, Azure, GCP). Solid knowledge of networking concepts: TCP/IP, DNS, VPN, BGP, Load Balancing. Experience with Infrastructure as Code (IaC) and automation tools. Linux/Windows system administration and shell scripting proficiency. Familiarity with AWS Outposts, Direct Connect, and on-prem integration. Strong grasp of cloud security and identity federation (SSO, IAM, OIDC, SAML). Preferred Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field. A Master’s degree is a plus. Certifications: AWS Certified SysOps Administrator – Associate AWS Certified Solution Architect – Associate AWS Advanced Networking – Specialty (preferred) Azure/GCP certifications (nice to have) Tools & Platforms: Terraform, CloudFormation, Jenkins, Git Monitoring tools: Prometheus, Grafana, Datadog SIEM & security tools: GuardDuty, Security Hub, Splunk Soft Skills: Strong analytical and problem-solving skills Ability to work in a 24x7 shift-based or on-call rotation Excellent communication and client-facing interaction Adaptability to fast-changing technologies and customer needs
Posted 3 days ago
0 years
3 - 9 Lacs
Noida
On-site
Job Requirements Job Description Summary The Security Platform Engineer is a seasoned subject matter expert, responsible for facilitating problem resolution and mentoring for the overall team. This role performs operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). Job Description Key Responsibilities: Palo Alto Firewall and SASE Experience is must. Works as part of a 24/7 team working on rotational shifts. Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings. Administers the organization's security tools to gather security logs from environment. Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update. Adheres to SOPs and notify stake holders on log flow/log format issues. Documents best practices. Identifies opportunities to make automations which will help the incident response team. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Seasoned working knowledge on implementation and monitoring of any SIEM or security tools/technologies. Seasoned knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders.
Posted 3 days ago
2.0 years
0 Lacs
Noida
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Unix Shell Scripting, Linux/Unix Desktop Management Minimum 2 year(s) of experience is required Educational Qualification : Bachelors degree Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Experience in Linux Operations. - Good To Have Skills: Experience in UNIX Shell Scripting and Linux/Unix Desktop Management. - Experience in hardware/software support and implementation at the operating system-level. - Experience in L1 and L2/ basic and intermediate level troubleshooting. - Knowledge of defined operating model and processes. Additional Information: - The candidate should have a minimum of 2 years of experience in Linux Operations. - The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Bachelors degree
Posted 3 days ago
125.0 years
3 - 9 Lacs
Noida
On-site
Responsibilities: Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution for one or more technologies. Implementing and configuring storage systems, including storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Monitoring storage performance and capacity, and optimizing storage resources for optimal performance and cost-effectiveness. Troubleshooting storage-related issues and performing root cause analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Developing and implementing data backup and disaster recovery plans to ensure data availability and integrity. Contribute towards development of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Required Qualifications: Solid understanding of SAN & NAS concepts, protocols along with operations knowledge of storage environment. Zoning PURE Storage certification Ability to work collaboratively in cross-functional teams and communicate effectively. AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) is a plus. Professional experience in administration, configuration in Storage. Exposure to Microsoft PowerBI, Tableau or any data-manipulation tools is highly desirable. Hands-on/Basic experience in managing Windows, Linux systems. Should have fundamental exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities Experienced with intermediate MS Excel skills: vlookup, pivoting, formulas, macros, data comparison Solid understanding of monitoring tools and monitoring techniques with focus on problem determination and prevention. Responsibilities: Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution for one or more technologies. Implementing and configuring storage systems, including storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Monitoring storage performance and capacity, and optimizing storage resources for optimal performance and cost-effectiveness. Troubleshooting storage-related issues and performing root cause analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Developing and implementing data backup and disaster recovery plans to ensure data availability and integrity. Contribute towards development of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Required Qualifications: Solid understanding of SAN & NAS concepts, protocols along with operations knowledge of storage environment. Zoning PURE Storage certification Ability to work collaboratively in cross-functional teams and communicate effectively. AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) is a plus. Professional experience in administration, configuration in Storage. Exposure to Microsoft PowerBI, Tableau or any data-manipulation tools is highly desirable. Hands-on/Basic experience in managing Windows, Linux systems. Should have fundamental exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities Experienced with intermediate MS Excel skills: vlookup, pivoting, formulas, macros, data comparison Solid understanding of monitoring tools and monitoring techniques with focus on problem determination and prevention. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 3 days ago
1.0 years
3 Lacs
Āgra
Remote
Job Summary: If Networking is your forte, Cyber security is your bench then we have an ideal job for you in the city of Taj Mahal. Your Responsibilities will be: Source Code Security: · Implement and enforce source code security best practices. · Conduct code reviews to identify security vulnerabilities. · Manage access control and permissions for source code repositories. · Utilize security scanning tools to detect and mitigate potential threats. Remote and GitHub Management: · Manage and maintain GitHub repositories. · Implement and enforce version control best practices. · Manage branches, pull requests, and code merges. · Setup and manage CI/CD pipelines. · Provide technical support and guidance to remote employees. Hardware and Software Support: · Provide technical support to remote employees, resolving hardware and software issues within 1-3 days. · Troubleshoot and repair computer systems, peripherals, and network devices as and when ticket is raised. · Manage software installations, updates, and licenses. · Configure and maintain remote access tools and VPNs. Server Management: · Install, configure, and maintain servers (2012 and above/Windows). Network Administration: · Manage network infrastructure, including routers, switches, and firewalls. Documentation: Create and maintain detailed documentation for all IT systems and procedures. Qualifications: · Bachelor's degree in Computer Science/ Engineer/ Diploma or a related field (or equivalent experience), having Academic performance 60% & above · Proven experience in IT support, hardware troubleshooting, and server management. · Strong understanding of network administration and security principles with CCNA/Network, CISCO certifications. · Experience with Linux and Windows server environments. · 01 Year experience in managing and securing GitHub repositories. · Strong knowledge of source code security best practices. · Experience with remote work support and tools. · 01 Year experience in Cloud services such as AWS, Azure, or GCP. · Setting up and managing CI/CD pipelines. · Overall 5 years + experience required Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person
Posted 3 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers for Live Site Issues, Problem Management and driving Customer reliability space. This role is accountable for enhancing the customer experience across Azure, including First Party Services. The ideal candidate will demonstrate strong breadth in managing complex, highly available services, paired with deep technical expertise in Azure Core Services and their inter dependencies. You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Lead and manage high-severity incidents across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Contribute to the design of V. Next architecture for Cloud infrastructure services, based on Customer/ First party engagements. Engage in major production triage efforts and work with different teams in the identification of root cause of highly impactful or complex issues as required and identify Product gaps and work with Product teams to bridge the gaps. Partner closely with Software developers, Product Managers, architects, and Infrastructure teams to drive delivery of sustainable and reusable design solution patterns to ensure non-functional production support requirements are adopted early in the Migration /Deployment Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Participate in the on-call rotation. Analyze customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Drive continuous improvement of the Azure platform by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Design and drive adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs. Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. Bring an engineering mindset to operational challenges, balancing agility, scalability, and technical excellence. Exhibit strong cross-team collaboration, engineering mindset, and results-oriented execution under pressure Qualifications Required Qualifications: 10+ Yrs of experience in roles cloud operations, incident response, SRE or large-scale system engineering preferably in platforms like Azure, AWS, or GCP. Extensive service engineering experience in always-on, zero-downtime enterprise environments, operating at global scale 24x7x365 Exceptional command presence and executive-grade communication skills—able to impose clarity, direction, and alignment across customers, senior stakeholders, and third-party vendors in high-stakes, high-ambiguity situations Deep mastery of modern cloud architecture patterns, microservices design, and enterprise-grade container orchestration at scale Demonstrated ability to make critical, time-bound decisions under pressure, and with limited data—without compromising long-term reliability. Advanced proficiency with enterprise observability and monitoring ecosystems (Grafana, Prometheus, Datadog, Splunk, New Relic), Lead or significantly contribute to building AI-augmented observability frameworks to proactively predict, detect, and eliminate performance bottlenecks Expert-level knowledge of CI/CD automation pipelines, large-scale container orchestration (Kubernetes, Docker), and infrastructure as code solutions (Terraform, ARM, Bicep) for hyperscale deployments. Hands-on experience with AI/ML frameworks and production-grade cloud AI services, applying them to operational intelligence and automation Proven success deploying AI-driven monitoring, predictive alerting, and automated remediation systems in mission-critical environments Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Deep understanding of ITIL and modern incident management frameworks, with a track record of evolving processes for agility and scale. Mastery of high availability architectures, disaster recovery strategies, business continuity planning, and advanced performance tuning for distributed systems. Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Proven ability to triage, prioritize, and execute multiple critical workstreams in alignment with strategic objectives under time constraints. Excellent communication skill (written + verbal) in English, especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Deep, hands-on expertise with Azure, AWS, or GCP core services, including the ability to architect and troubleshoot complex interdependent systems. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications 10+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Advanced exposure to chaos engineering, systemic fault injection, and designing for failure-resilient, self-healing architectures AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed. #azcre Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers resolve customers’ technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings. A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 7 PM to 4 AM IST or 11 PM to 8 AM IST. You are expected to work in night shifts hours based on business requirements. Key job responsibilities Key Expectations Of The AWS India Support Manager Include Manage the day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met. Drive personnel management ensuring the engineers have what they need to provide best-in-class support. Participate in Hiring Process to hire and build/grow team of Support Engineers in India. Influence Sr. Support Engineers and development teams to improve the customer support experience. Propose, drive, and implement initiatives within the support organization to maximize the customer support experience. Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career. Handle escalations and guide engineers to the proper teams by diving deep into the problem. Drives effective business and technical discussions. A day in the life Apart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. There is no after hours on-call or mandated overtime in this role! About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Bachelors / Master’s degree in Information Technology / Computer Science / Any engineering domain. ; 9+ years of experience in Information Technology. Out of which, 2+ years of experience in managing team as manager. Good understanding of web related technologies, Systems administration (Linux and/or Windows) and Networking (DNS, TCP/IP, SSL, DHCP, Load Balancing). ; Strong experience in one of the technical domains – DevOps/Deployment Orchestration Management Configuration Management. Fair understanding of Continuous Integration technology (e.g. Kubernetes, Docker, Jenkins, Ansible Chef, Puppet, or related tools) ; Expert level of knowledge in any one of the following: operating system / storage / network / security / database administration / cloud infrastructure. Ability to understand service architecture and operational parameters, to effectively manage and handle complex escalations. Good experience on hiring candidates, mentoring and developing employees in their career. ; Analyze, leverage data and metrics, both qualitative and quantitative to take decisions. Preferred Qualifications International experience is an added bonus. The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader must have a track record of achieving that balance. AIML skills is preferred. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Telangana Job ID: A2830851
Posted 3 days ago
3.0 - 4.0 years
2 - 3 Lacs
Jaipur
Remote
Position : Server Engineer Experience : 3–4 Years Salary : ₹25,000/month Job Type : Field (On-Site Support within Jaipur) Job Responsibilities : Perform installation, configuration, and troubleshooting of server hardware (HPE, Dell, Lenovo). Handle deployment and support of server operating systems including Windows Server 2012/2016/2019, CentOS, and Ubuntu. Configure and manage Active Directory (AD) environments including Domain Controllers, Group Policies, and File Servers. Implement and troubleshoot NAS solutions (both branded and open-source) for services like file sharing, storage management, and backup. Plan and execute server and desktop backup solutions using various backup software/tools. Maintain documentation and ensure systems are compliant with company policies and standards. Required Skills : Strong hands-on experience in server hardware installation and configuration. Proficiency in Windows/Linux server OS setup and management. Good knowledge of Active Directory, Domain Controller, and GPO implementation. Experience in configuring NAS systems such as Synology, QNAP, or similar platforms. Working knowledge of backup software (Acronis, Veeam, etc.) for server/workstation backups. Preferred Skills : Familiarity with virtualization technologies like VMware ESXi or Microsoft Hyper-V. Understanding of RAID configurations, remote management (iLO, iDRAC), and basic networking. Other Requirements : Must be willing to travel within Jaipur for on-site installations and support. Should possess a problem-solving attitude with excellent communication skills. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Posted 3 days ago
6.0 - 8.0 years
1 - 4 Lacs
Calcutta
On-site
Full time | Work From Office This Position is Currently Open Department / Category: ADMIN Listed on Aug 12, 2025 Work Location: KOLKATA Job Descritpion of Tidal Administrator 6 to 8 Years Relevant Experience Looking for an experienced Tidal Administrator with 6–8 years of relevant experience in managing enterprise-level job scheduling environments using Tidal Workload Automation.The ideal candidate will have a strong background in Tidal administration, configuration, troubleshooting, and will play a key role in ensuring seamless job execution, monitoring, and performance tuning across various systems. Required Skills & Experience 6–8 years of hands-on experience in Tidal Workload Automation administration Strong understanding of job scheduling concepts, batch processing, and dependency management Experience in defining, modifying, and troubleshooting job schedules across multiple environments (Dev, QA, UAT, Production) Good knowledge of Windows, Linux/Unix environments, and working with command-line interfaces Familiarity with scripting (Shell, PowerShell, or Python) for automation and job management is a plus Ability to work under pressure and manage multiple priorities in a fast-paced environment Excellent problem-solving skills and attention to detail Strong communication and coordination skills with cross-functional teams Key Responsibilities Administer Tidal Enterprise Scheduler in multiple environments Experience migrating from legacy job schedulers to Tidal Design, configure, and manage Tidal Enterprise Scheduler environments (preferably versions 6.x or later) Implement job automation workflows across enterprise systems (CRM, ERP, databases, file systems, APIs) Develop and optimize schedules, job dependencies, calendars, and triggers Lead upgrades, patching, and migration of Tidal components Integrate Tidal with various platforms such as SAP, Oracle, SQL Server, Linux/Unix, Windows, and cloud-based services Create and maintain documentation for workflows, job definitions, and system changes Work with Tidal Support team to implement changes Monitor job executions, resolve failures, and perform root cause analysis Collaborate with application support, DevOps, QA, and infrastructure teams Provide training and support to internal teams on Tidal best practices Ensure high availability, performance, and scalability of scheduling environments Preferred Certification in Tidal Workload Automation (if available) or other workload automation tools is an added advantage Required Skills for Tidal Administrator Job Tidal Workload Automation Administration Dev QA UAT Production Shell PowerShell Python Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round
Posted 3 days ago
0 years
0 Lacs
Andhra Pradesh
On-site
Technical Acumen: Extensive knowledge on building automation solutions using python and API, and best practices. Should have a proven expertise working on SAAS products including AWS-Infrastructure-as-Code, CI/CD pipelines Experience with building and deploying application code with CI/CD pipelines using tools such as Jenkins, GitHub Actions. Strong experience in Linux and Scripting languages such as Python to automate any redundant application components for faster path-to-production. Experience with working in agile teams and understood the concepts of iterative delivery, continued improvements. Good communication skills to manage the vendors, product users. Excellent knowledge of application design and architecture. Strong analytical, problem-solving, and conceptual abilities. Aware of the concrete effects of architectural decisions – in collaboration with other team members. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Andhra Pradesh
On-site
Software Engineering Lead Analyst (EDI/Edifecs) Position Overview: Software Engineer supporting Cigna's development and deployment of EDI/Edifecs Gateway Applications. Responsibilities: Design and implement the Healthcare EDI Gateway solutions for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyse/interpret the results from the models. Develop, code, and unit test EDI/Edifecs product solutions and infrastructure code HIPAA X12 transactions standards and processing Edifecs XEngine, XEServer, SpecBuilder, TM and EAM Configuring XEServer Routes and Route Components including but not limited to: File System, Data Storage and GBD Endpoints XE Native, Translator and XData Router, Aggregation, XML Splitter and XML Batcher Groovy and Velocity XML and related technologies such as XSL, XPath and JSON WebSphere MQ application programming concepts Oracle DBMS (and developer utilities such as SQL Developer or Toad) Windows Server and Linux OS Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines and team standards for production deployment and maintenance activities for all EDI Gateway applications. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Required Skills: Strong oral and written communication skills. Strong teamwork and collaboration skills. Excellent debugging, analytical, and problem-solving skills. Required Experience & Education: Bachelor’s degree in computer science or related field, or equivalent relevant work experience and technical knowledge. 5-8 years in total related experience. At least 3 plus years of recent experience designing, developing, deploying, and supporting computing applications in a large-scale, distributed environment as a Software Developer. Experience in CI/CD tools such as Jenkins, Conduit, GitHub Exposure to Architectural Patterns, Development Best Practices Experience in Unit Testing automation, Test Driven Development and use of mocking frameworks. Experience working in Agile/Scrum teams. Ability to perform detailed analysis of business problems and technical environments. Ability to think strategically and implement iteratively. Proven track record of success in challenging the status quo, implementing new ideas and designs with a practical orientation. Desired Experience: Healthcare Industry experience. Coaching of team members. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 3 days ago
125.0 years
0 Lacs
Andhra Pradesh
On-site
Maintaining end-to-end life-cycle management of RHEL servers: including provisioning, installation, software packaging, patching, planned & unplanned maintenance, service configuration and integration with our monitoring platform. Development & continuous enhancement of tools, utilities, reports & frameworks to assist production support, operational processes, re-engineering efforts etc. Work closely with Cloud Engineering to enable development of end to end automated platforms Maintain Health and Hygiene of Linux servers. Contribute towards API gateway-related deliverables & proactively move towards server-less infra. Contribute towards developing a holistic Front-end for our Core Infrastructure services, which would initially meant for operational & visibility for our team, but would simultaneously provide few frequently-needed info by App-teams. Should be able to handle independent assignments in the troubleshooting, problem diagnosis, problem resolution for one or more technologies. Pro-actively monitor the stability and performance of various technologies within area of expertise and drive appropriate corrective action prior to an incident or problem occurring. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Recommend, deploy and document strategies and solutions for problems/incidents based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies. Independently identify key issues, patterns and deviations during the analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of Industry trends, the direction of emerging technologies, and their potential value to the business. Contribute towards development of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Data Collection, Tracking & Analysis Use a variety of data collection techniques and systems to collect technology operations performance data. Analyze to draw accurate conclusions regarding performance, trends and issues (current and/or potential). Develop tools & utilities to enhance compliance- adherence with defined SLA/OLA’s. Monitor consumption/usage metrics to understand trends to assist in the effective management of vendor partners (as applicable). Perform trend analysis to identify cause of performance and/or usage issues. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 3 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 3 days ago
3.0 years
3 - 4 Lacs
Gwalior
On-site
About the Role: Our client, a reputed IT training organization, is seeking an experienced Senior Technical Trainer to deliver professional training across advanced networking, cloud, and system administration domains, along with essential IT skills. Job Description: We are looking for an experienced Senior Technical Trainer to deliver professional training in advanced networking, cloud, and system administration technologies, along with core IT fundamentals. Core Topics (Must Have Expertise): CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified Solutions Associate) Red Hat Enterprise Linux Administration AWS (Amazon Web Services) Microsoft Azure Additional Topics (Preferred): Computer Hardware (CompTIA A+) Computer Networking (CompTIA N+) Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Operating Systems (Windows 10/11, basic Linux) Ticketing Tools (ServiceNow, Jira, or equivalent) Office 365 Administration Key Responsibilities: Deliver high-quality classroom and virtual training sessions. Design and update training materials, lab exercises, and practice tests. Provide mentorship and guidance to students for certifications. Evaluate student performance and provide feedback for improvement. Stay current with the latest technologies and industry trends. Assist in developing new training programs and curriculum updates. Requirements: Bachelor’s degree in Computer Science, IT, or related field (preferred). Professional certifications in CCNA, MCSA, Red Hat, AWS, and Azure are mandatory. Additional certifications like CompTIA A+, N+, or Microsoft Certified Trainer are an advantage. 3–4 years of experience in IT training or relevant industry roles. Strong presentation, communication, and mentoring skills. Ability to simplify complex concepts for learners at different skill levels. Benefits: Attractive salary package based on skills and experience. Support for certification renewals and upskilling. Collaborative and growth-oriented work environment. Opportunity to work with the latest tools and technologies. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹34,000.00 per month Work Location: In person
Posted 3 days ago
2.0 years
3 - 3 Lacs
Gwalior
On-site
About the Role: Our client, a reputed IT training organization, is looking for an experienced Cybersecurity Trainer to deliver practical, hands-on training in cybersecurity fundamentals, ethical hacking, penetration testing, and threat analysis. The trainer will prepare learners to detect, prevent, and mitigate cyber threats while equipping them with industry-ready skills. Key Training Areas: Understanding the Information Security landscape, threats, and the cybersecurity ecosystem. Overview of types of cyber-attacks , threat levels, and threat analysis. Understanding and working with security signatures . Acquaintance with the networking ecosystem for cybersecurity applications. In-depth use of the Kali Linux platform and its security tools. Understanding attack types and implementing counter-measures . Platform-specific hacking techniques. Usage of advanced tools and techniques to identify, analyze, and solve security vulnerabilities. Bug identification and remedial measures. Network and website security assessment with reporting. Advanced software and applications for penetration testing . Hands-on scenarios for bug identification, website and network vulnerability detection. Solving complex cases of security breaches with advanced practical approaches. Responsibilities: Deliver interactive, lab-based cybersecurity training sessions. Prepare and maintain course content, lab setups, and assessment materials. Provide guidance to students on certification paths and career opportunities in cybersecurity. Keep training content updated with the latest tools, threats, and defense strategies. Assess student performance and provide mentorship. Candidate Requirements: Bachelor’s degree in Computer Science, IT, or related field (preferred). Professional certifications such as CEH, CompTIA Security+, OSCP, or CISSP. Minimum 2–3 years of experience in cybersecurity, ethical hacking, or penetration testing. Strong understanding of network security, threat analysis, and vulnerability assessment tools. Excellent communication and presentation skills. Ability to create real-world lab scenarios and practical exercises. Benefits: Competitive salary package based on skills and experience. Opportunities for skill enhancement and certification support. Collaborative and innovative work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person
Posted 3 days ago
2.0 years
2 - 4 Lacs
Indore
Remote
Your IT Future, Delivered. Senior Network Engineer (Secure Access Edge / App Services) With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about Network Security and Infrastructure Solutions. Our Secure Access Edge & App Services team is continuously expanding. No matter your level of Senior Network Engineer proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #Networksecurity #Firewalls #Loadbalancers #RemoteAccess #Linux #ITIL Grow together. Timely delivery of DHL packages around the globe in a way that ensures customer data is secure is at the core of what we do. We are looking for an experienced Senior Network Engineer to join our team. You will mainly take part in troubleshooting of visible cases and issues escalated by lower-tier support engineers. Sometimes, issues can become complex and that's when collaboration with other IT support teams and specialists becomes crucial. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, maintaining effective communication with our vendors is key. This also applies to managing, proposing, and implementing necessary changes to relevant production devices across all IT Services Data Centers to ensure global availability of key DHL Group services. Contributions to configuration life cycle automations as well as improving the existing processes of the infrastructure management will require your expertise. Last but not least, support Telecom Security Infrastructure and associated security technologies associated with Next Generation Firewalls, Intrusion Prevention Systems, Load Balancers, Secure Remote Access, DNS and DHCP as well as Microsegmentation are all in your support area. Ready to embark on the journey? Here’s what we are looking for: As a Senior Network Engineer, having Fortinet is a huge plus. Very good knowledge of F5 Loadbanacing and DNS/IPAM will also be an integral part of this role. 2+ years of experience in the field of Network Security. Experience in advanced troubleshooting. Strong understanding of at least one of the following technologies: Next Generation Firewalls (Fortinet), Load Balancers (F5 BIG-IP), DNS/DHCP (IP Control), Secure Remote Access (Zscaler & Cisco) or Microsegmentation (Guardicore) Knowledge of standard application protocols (HTTP, HTTPS, FTP, DNS etc.). Knowledge of automation and scripting (Python) Networking and/or Security experience on the level of CCNP. Knowledge of Linux operating system. TCP/IP knowledge. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications.
Posted 3 days ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
About Motadata: Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT networks. Bootstrapped since inception, Motadata has built up a formidable product suite comprising cutting-edge solutions, empowering enterprises to make informed decisions and optimize their IT infrastructure. As a market leader, we take pride in our ability to collect and analyze data from various sources, in any format, providing a unified view of IT monitoring data. We are customer-centric and continuously strive for excellence, enabling organizations to tackle complex IT challenges with ease. Follow us on LinkedIn and be part of an innovative team. We’re looking for folks who want to join us in unlocking the true potential of IT together! We at Motadata look forward to hiring talented Implementation Engineer Position Overview: As an Implementation Engineer, you will play a crucial role in the successful deployment of our products and solutions for clients. You will collaborate with cross-functional teams, understand client requirements, and ensure seamless integration and implementation of our technology solutions. The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Roles & Responsibility: • Design and Implementation: Designing service desk architectures for infrastructure and applications, as well as designing logging frameworks to ensure data collection, and analysis. • Technology Evaluation and Integration: Evaluating and recommending monitoring, logging, and event management tools and technologies. This includes integrating these technologies with existing systems and network to ensure seamless data flow and correlation. • Collaboration and Leadership: Collaborating with cross-functional teams such as DevOps, product, support and Security to ensure cohesive monitoring and management strategies. Should lead project delivery and contribute to governance and compliance policies, and mentor junior architects and engineers. • Documentation and Best Practices: Developing and maintaining delivery documentation, including diagrams, standards, and procedures. Also establish and promote best practices for monitoring and service desk across customer the organization, and provide training and support to operational teams. Collaboration with customer and Technical Training: Design and deliver SRS workshops and training sessions to build partners' and customer's technical skills and capabilities. Act as a trusted advisor to partners by sharing deep technical expertise and aligning solutions with their business goals. Requirements: • Should have experience with monitoring and service desk tools (e.g., ManageEngine, Broadcom, Microfocus, Dynatrace, Grafana, ELK Stack, TrueSight, ServiceNow, Kibana, Zoho Service Desk) and data visualization and dashboarding (e.g., JasperBI, PowerBI, Tableau). • Should also be familiar with tools deployment in on-premise as well as cloud. • Should be familiar with network architectures concepts such as secure zone and DMZ as well as ITIL processes. • ITIL certified is preferred. • Soft skills include a strong sense of initiative and ownership, communication and interpersonal skills, analytical and problem-solving abilities, and the ability to work effectively in a collaborative environment. • General Solution Skills: Must be able to gather requirements, analyze systems, and identify areas for improvement. Should possess technical skills, communication skills, project management skills, and organizational skills. Good to have Skill set: • Hands-on experience on Linux servers, Windows and Networking is a must.
Posted 3 days ago
0.0 - 5.0 years
3 - 15 Lacs
Hyderabad, Telangana
On-site
DevOps engineer -- Certification on AWS architect Associate or Professional Hyderabad – Onsite(5days) Fulltime on our payroll. Should have at least 8-10 years of experience. This will be 100% Onsite role at Cygnus HYD office. The candidate has to come to office on all the 5 days in a week. Key Responsibilities: CI/CD Pipeline Management: Designing, implementing, and maintaining continuous integration and continuous delivery pipelines using tools like Jenkins, AWS Code Pipeline, or similar. Infrastructure as Code (IaC): Managing and automating infrastructure provisioning and configuration using tools like AWS CloudFormation or Terraform. Cloud Infrastructure Management: Provisioning, configuring, and managing AWS resources, including EC2, S3, databases, networking, and security groups. Automation: Automating repetitive tasks related to deployments, infrastructure management, and monitoring using scripting languages like Python, Bash, or PowerShell. Monitoring and Alerting: Implementing monitoring solutions (e.g., CloudWatch, Prometheus) to track application performance, identify issues, and set up alerts for proactive problem resolution. Security and Compliance: Ensuring the security of cloud infrastructure by implementing best practices, managing access controls, and automating compliance checks. Collaboration: Working closely with development, QA, and other teams to streamline workflows, troubleshoot issues, and ensure smooth application deployments. Troubleshooting: Diagnosing and resolving complex issues related to infrastructure, applications, and deployments. Performance Optimization: Analysing system performance, identifying bottlenecks, and implementing optimizations to improve efficiency and scalability. Staying Current: Keeping up to date with the latest AWS services, DevOps best practices, and industry trends. Documentation: Creating and maintaining documentation for infrastructure, deployments, and operational procedures. Required Skills: AWS Expertise: Strong knowledge of various AWS services (EC2, S3, Lambda, RDS, VPC, etc.). Cloud Computing: Understanding of cloud computing concepts, including virtualization, networking, storage, and security. DevOps Tools: Experience with CI/CD tools (Jenkins, AWS Code Pipeline), configuration management tools (Chef, Puppet, Ansible), and containerization (Docker, Kubernetes). Scripting: Proficiency in scripting languages like Python, Bash, or PowerShell. Automation: Ability to automate infrastructure provisioning, deployments, and other operational tasks. Networking: Understanding of networking concepts (TCP/IP, DNS, routing). Security: Knowledge of security best practices in the cloud, including access control, encryption, and compliance. Problem-Solving: Ability to diagnose and resolve complex technical issues. Communication: Strong communication and collaboration skills. System Administration: Experience with system administration tasks, including server management, patching, and monitoring. Also need expertise in Linux and windows OS level Job Types: Full-time, Permanent Pay: ₹388,816.07 - ₹1,558,485.69 per year Benefits: Health insurance Provident Fund Experience: DevOps: 8 years (Required) AWS: 5 years (Required) License/Certification: AWS Certification (Required) Location: Hyderabad, Telangana (Required)
Posted 3 days ago
0 years
0 Lacs
Andhra Pradesh, India
On-site
Administer user accounts and access privileges in the organizations identity management system. Participate in IAM projects and initiatives. Work with internal customers, business analysts, and application teams to understand access requirements. Maintain documentation for the IAM program. Participate in IAM audits and review access control reports to identify potential risks. Provide training to new users on the IAM system. Managing user accounts and permissions in the identity and access management system. Granting or denying access to company resources based on user role and privileges. Creating and managing user groups in the identity and access management system. Enforcing company policies and procedures related to identity and access management. Monitoring user activity in the identity and access management system. Reporting on identity and access management system activity. Identifying and addressing identity and access management issues. Working with the IAM team to resolve identity and access management problems. Maintaining up-to-date knowledge of identity and access management best practices. Documenting IAM processes and procedures. Familiarity with multiple operating systems (Linux, Windows, etc.) Strong understanding of directory services (LDAP, Active Directory, etc.) In-depth knowledge of security protocols (SSH, TLS, etc.) Experience with IAM tools (Okta, Ping Identity, etc.) Be able to provide clear and concise reports to upper management on the status of IAM within the organization. Understand and be able to articulate the company's IAM strategy. Be able to develop IAM metrics and KPIs to track progress and measure success. Understand the various IAM tools and technologies available and be able to recommend solutions that will meet the companys needs. Be able to troubleshoot IAM issues and develop creative solutions to solve problems. Have a strong understanding of security concepts and how they apply to IAM. Be able to develop and deliver IAM training to both technical and non-technical staff. Be able to research and stay up to date on IAM trends and best practices.
Posted 3 days ago
0 years
0 Lacs
Kochi, Kerala, India
On-site
Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As an Associate Software Developer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In this role, your responsibilities may include: Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviours. Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modelling results. Preferred Education Master's Degree Required Technical And Professional Expertise Experience in Big Data Technology like Hadoop, Apache Spark, Hive. Practical experience in Core Java (1.8 preferred) /Python/Scala. Having experience in AWS cloud services including S3, Redshift, EMR etc, Strong expertise in RDBMS and SQL. Good experience in Linux and shell scripting. Experience in Data Pipeline using Apache Airflow. Preferred Technical And Professional Experience You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences
Posted 3 days ago
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