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1.0 - 6.0 years
2 - 4 Lacs
Pune
Work from Office
We're looking for Network Engineers with 1 year of experience to join our team in Pune (Work from Office US Shift). Location: Pune Shift: US Shift (Night Shift) Work Mode: On Floor (Work from Office) Experience: Minimum 1 Year Salary: As per company standards Job Description: We are seeking proactive and skilled engineers who can handle L1-L2 responsibilities with strong knowledge in network and system support. Key Responsibilities: Manage and configure firewalls, switches, routers, and implement rules. Hands-on experience or basic knowledge of handling Cisco firewalls. Familiarity with identity provider tools like OKTA and Entra ID. Basic understanding of Box and Relay automation with logical reasoning. Perform EUC (End User Computing) L1-L2 support attend user calls and resolve tickets effectively. Participate in and present during daily meetings with internal teams. Knowledge of Linux patching and managing Linux environments. Comfortable with Linux command line to assist end users. Interested candidates, kindly share your CV at: kmaran@sevenmentor.com or 8308907577
Posted 1 month ago
8.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary Mandatory Skills - Java Spring Hibernate Springboot Gitlab AWS REST and SOAP APIs Oracle DB Desired Skills - React Lambdas Tosca Responsibilities Works with onshore and offshore teams to meet and deliver planned releases in an Agile environment Gains business domain knowledge/expertise and application know-how by working with business and technical teams Collaborates with other developers as well and technical leads architects business requirement analysts QA and Performance testers and project managers Knowledge of Cloud Development (i.e. AWS Lambdas Containerization via Springboot etc) Automate tests at the system level (Business Logic Contract Visual Accessibility Performance etc) using TOSCA Work with the development and operations teams to debug testing failures Improve maintain and execute automated testing Decompose user stories/requirements to identify what tests need to be created and automated for system level testing (Business Logic Contract Visual Accessibility Performance) Provides significant contributions developing solutions as well as resolving business client questions problems and addressing enhancement needs Uses technical knowledge creativity and company practices guidelines and priorities to obtain simple solutions to complex problems Interacts directly with offshore developers and business clients Serves as a mentor to lower-level developers Analyze requirements and user stories to help with defining the acceptance criteria for the features that are being developed Work closely with the Product/Project team to understand their expectations of how a feature would function Qualifications Primary/Core Skills - 5+ years hands-on development experience with core Java J2EE (Servlets JSP JDBC JMS Spring MVC JPA Hibernate Log4J) Experience with RESTful and SOAP web services in particular designing/developing web service APIs Experience using automation tools (TOSCA) Experience with Web front end design/development (JSP JavaScript XML HTML CSS3) Experience decomposing user stories/requirements to create automated tests (Business Logic Contract Visual Accessibility Performance etc) API automation using SOAPUI Groovy and Advance REST Client AWS/Lambda knowledge Apigee integration Experience in application migrations to the cloud specifically AWS Excellent debugging and troubleshooting skills for Java JavaScript Spring Hibernate and SQL using an IDE such as Eclipse and Oracle Developer Experience developing Maven-based applications Good working knowledge of version control tools such as Git/Gitlab Experience with Apache CXF Web service authentication Experience with SQL development on an Oracle Database Proficiency with Unix/Linux commands shell scripts and applications Experience writing tests in the following programming languages- java J2EE Secondary Skills Familiarity with Oracle WebLogic Application Server (Admin Console configuration runtime) Working knowledge of Oracle Coherence Experience with single Sign-On (SAML) Experience with WAR file deployment in WebLogic Admin Console Experience with technologies like- BitBucket Jenkins Test Case Management tools (qTest) Experience using other automation frameworks like UFT QTP/UFT Rational Silk Automation Anywhere Nice to have Ticket/Change Request creation and follow up with ServiceNow Experience with offshore coordination Solid understanding of design patterns (GOF patterns and preferably other Design/Architecture/Infrastructure patterns) as well as refactoring
Posted 1 month ago
5.0 - 8.0 years
15 - 25 Lacs
Coimbatore
Work from Office
Job Summary We are seeking a skilled Software Engineer with 5 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in MS SQL Server Salesforce WebServices Unix Linux Commands and .NET. This role involves working in a hybrid model with rotational shifts and may require travel. The candidate will contribute to the development and maintenance of software applications ensuring high performance and responsiveness to requests from the front-end. Responsibilities Develop and maintain software applications using MS SQL Server Salesforce WebServices Unix Linux Commands and .NET. Collaborate with cross-functional teams to define design and ship new features. Ensure the performance quality and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Help maintain code quality organization and automation. Participate in code reviews to maintain code quality and share knowledge with the team. Work in rotational shifts to provide 24/7 support for critical applications. Travel as required to meet with clients and stakeholders. Provide technical guidance and mentorship to junior team members. Stay up-to-date with the latest industry trends and technologies. Contribute to the continuous improvement of the development process. Ensure compliance with company policies and procedures. Communicate effectively with team members and stakeholders. Qualifications Possess strong experience in MS SQL Server Salesforce WebServices Unix Linux Commands and .NET. Have a minimum of 5 years and a maximum of 8 years of relevant experience. Demonstrate excellent problem-solving and analytical skills. Show proficiency in writing clean maintainable and efficient code. Exhibit strong communication and collaboration skills. Display the ability to work in a hybrid model and rotational shifts. Be willing to travel as required. Have a strong understanding of software development life cycle and best practices. Show commitment to continuous learning and improvement. Demonstrate the ability to work independently and as part of a team. Possess a bachelors degree in Computer Science or a related field. Have experience with agile development methodologies. Show a proactive approach to identifying and solving problems. Certifications Required Certified Salesforce Developer Microsoft Certified: Azure Developer Associate Linux Professional Institute Certification (LPIC-1).
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
Required Skills and Qualifications: Apache Tomcat: Proficient in configuring, troubleshooting, and managing Apache Tomcat servers. SQL: Strong knowledge of SQL, including the ability to write complex queries for troubleshooting and data investigation. Linux/Unix: Strong hands-on experience with Linux or Unix-based operating systems, including system administration tasks. Application Support: Experience in providing L2 application support, including resolving technical issues related to performance, connectivity, and deployment. Incident Management: Familiarity with incident management processes and tools for tracking, resolving, and reporting issues. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to handle complex issues in a time-sensitive environment. Communication: Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams. Key Responsibilities: Provide day-to-day support for business-critical applications to ensure their availability, reliability, and performance. Troubleshoot and resolve incidents and issues reported through the ticketing system in a timely manner. Conduct database queries and troubleshooting using SQL to resolve data-related issues. Work with Linux-based systems for monitoring, supporting, and troubleshooting application performance. Perform API testing using tools like Postman to validate integration points and ensure seamless functionality. Analyze and document root causes of recurring issues and propose solutions to improve application performance. Ensure proper communication and coordination between different teams (development, operations, business) for incident resolution and change management. Monitor application health and metrics to proactively identify and resolve potential issues before they impact users. Develop and maintain technical documentation for support procedures and troubleshooting steps. Provide periodic updates to stakeholders on the status of ongoing incidents or issues. Other qualifications: Experience: 3 - 4 Yrs Notice period: Immediate / 20 days Job Location: Mumbai - Prabhadevi Job Type: Work from Office Budget: 42 K (5 LPA) No. of hires: 1 Educational Qualification: B.E, MCA, BE (IT), BSC (IT), B Tech or equivalent Gender: Male due to rotational shift and late sitting. Interview Mode: Face to Face only (Mumbai based candidates only)
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Need a Technical Lead who is proficient in given skills, can understand architecture on Embedded systems and grasp the existing working module quickly Need a fast learner to adapt to a dynamic working environment where new requirements come and existing requirements keep changing Need a good Team player to work with current Team Proficient in development and deployment technologies -C, C++, Linux commands , shell scripting, Multi threading and Multi processing application, App Containerisation
Posted 1 month ago
2.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
locationsBangalore - Carinaposted onPosted 30+ Days Ago job requisition idR-046761 About the job: The Senior Technical Support Specialist Red Hat Online Learning is responsible for managing and resolving a wide range of technical and customer service issues related to the Red Hat Online Learning system. This role involves supporting students, collaborating with global technical teams, and ensuring the quality and accessibility of cloud labs to all learners across globe. Additionally, the role includes mentoring junior associates and contributing to process improvements. What will you do: Provide technical assistance via service requests and live chat for students using Red Hat Online Learning. Assist students with understanding course content, guided lab exercises, and troubleshooting technical issues. Serve as an escalation point for junior associates, offering guidance and resolving complex inquiries. Perform quality assurance testing on lab content produced by the Red Hat Training team. Research and resolve customer issues using a broad understanding of Red Hat systems and technologies. Create virtual training environments and provide real-time support for instructors via live chat. Maintain and create documentation for internal teams and customer-facing resources. Conduct training sessions for new hires on operational tools, processes, and troubleshooting best practices. What will you bring: Bachelors degree or equivalent experience in the enterprise IT industry. Excellent written and verbal English communication skills. Strong customer service skills with prior experience in a customer-focused role. Ability to work across multiple time zones in a 24x7 environment. Proficiency in Linux command-line operations. Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification. Experience with shell scripting is an advantage. Strong problem-solving skills, with the ability to assess and adapt solutions beyond standard practices. Experience in creating and maintaining technical documentation. About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Posted 2 months ago
4.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Build, enhance and maintain high-quality CI/CD pipelines and DevOps infrastructure using Shell/Perl scripting and configuration tools, following Agile, DevOps, and modern automation practices. Hands-on experience with version control, container platforms, and cloud infrastructure. TechnologiesJenkins, SonarQube, Coverity, GitHub, Docker, Podman, Ansible, AWS, Kubernetes, Terraform, Artifactory Required Qualifications 3-4 years of relevant work experience in DevOps, Build & Release, and CI/CD automation Experience working with SonarQube (run and configure Sonar scans for quality checks) Experience using Coverity for static code analysis and security scanning Strong hands-on experience in JenkinsJob creation, pipeline configuration, Jenkins plugin management Proficient in Shell and Perl scripting for automation and build tasks In-depth GitHub Administration knowledgeRepo setup, access control, and plugin usage Experience in branching strategies including Branch Creation, Pull/Merge Requests, Collapse strategies Hands-on experience with containerization using Docker and Podman Strong debugging and troubleshooting skills for build, deployment, and system-level issues Experience in troubleshooting build failures, identifying root causes across CI/CD pipelines, dependency management, and environment configurations Experience creating and deploying RPM packages and patches Proficient in Linux commands, system operations, and scripting Experience with YAML and Groovy scripting for Jenkins pipeline automation Working knowledge of Artifactory for artifact management and binary repositories Hands-on experience with Ansible for configuration management and server provisioning Familiar with AWS services and cloud deployment patterns Working experience with Kubernetes for container orchestration Knowledge of Terraform for infrastructure as code (IaC) and cloud provisioning Desired Skills Advanced scripting for automation tasks Integration of static analysis tools in CI pipelines Security best practices in DevOps workflows Primary Skills Build Tools, version control system, CI/CD Tools, CM Components, Jenkins, CICD, Docker, Linux
Posted 2 months ago
5.0 - 10.0 years
20 - 30 Lacs
Hyderabad
Remote
Job description Job Role : SentinelOne Migration Engineer /SIEM Engineer--Work From Home Experience : 5 to 11 Yrs Key Skills: SIEM Administration, SIEM Implementation, SIEM Migration, Integration Notice Period : 0 to 30 days Mode of Work : Remote( 06:00 PM to 03:00 AM IST) Should be willing to work in Second shift Company: Cyber Towers, Quadrant 3, 3rd floor, Madhapur, Hyderabad -- 500081. Job Overview: We are seeking a talented and highly motivated SentinelOne Migration SIEM Engineer to join our Dedicated Defense group. As a key member of our team, you will be responsible for deploying and maintaining SentinelOne's AI SIEM to enhance threat detection, response, and overall security posture. This is an exciting opportunity for an individual with expertise in SIEM technologies, aiming to help safeguard critical systems and data from evolving cyber threats. Responsibilities: Integration & Optimization: Integrate and optimize SentinelOne AI SIEM to improve visibility and automate threat detection workflows. Threat Detection: Utilize SentinelOnes AI-powered analytics to dashboard reports and automate critical reporting functions Automation & Playbook Development: Develop automated detection and response playbooks based on SentinelOne data feeds, streamlining incident management and reducing time to resolution. Collaboration & Knowledge Sharing: Work closely with other security and IT teams to share threat intelligence, optimize SIEM use, and contribute to security strategy development. Reporting & Documentation: Develop and maintain dashboards, reports, and documentation related to SentinelOne deployment, performance, and incident metrics. Continuous Improvement: Continuously evaluate SentinelOne's capabilities and other relevant security tools to recommend improvements and refine detection capabilities. Required Qualifications: Bachelors degree in Computer Science, Information Security, or a related field (or equivalent experience). 1+ year of experience working with SentinelOne AI SIEM Hands-on experience with other SIEM platforms (Splunk, IBM QRadar, Microsoft Sentinel, etc.) and integrating them with endpoint security tools. Strong understanding of cybersecurity principles, threat detection, and SIEM management. Proficiency in scripting and automation (Python, PowerShell, etc.). Experience with cloud security (AWS, Azure, GCP) and cloud-native SIEM solutions is a plus. Preferred Qualifications: SentinelOne certification (or equivalent industry certifications). Knowledge of compliance frameworks (e.g., NIST, ISO 27001, GDPR, etc.) and how they apply to security operations. Key Skills: Technical Skills: SentinelOne platform, SIEM tools, security automation, machine learning for cybersecurity, network security. Analytical Skills: Strong ability to analyze large datasets and correlate logs/events. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams and providing clear reporting. Problem-Solving: Strong troubleshooting skills with the ability to resolve complex security issues quickly and effectively.
Posted 2 months ago
3.0 - 5.0 years
10 - 15 Lacs
Mumbai, Bengaluru
Work from Office
PERL - 70% LINUX Commands - 20% Linux Shell Scripting - 10% Database knowledge Software Development: Design, develop, test, and maintain software applications using Perl. Code Optimization: Write clean, efficient, and well-documented code while ensuring high performance and scalability of applications. Debugging and Troubleshooting: Identify and fix bugs, perform root cause analysis, and resolve issues in a timely manner. Collaboration: Work closely with cross-functional teams, including other developers, testers, and project managers, to deliver high-quality software solutions. Mandatory Key Skills LINUX Commands,Linux Shell Scripting,Database knowledge,PERL*
Posted 2 months ago
7.0 - 12.0 years
15 - 30 Lacs
Chennai, Bengaluru
Hybrid
The DevOps Engineer is responsible for designing, provisioning, monitoring, and maintaining Neustar commercial services at an advanced level. The successful candidate requires extensive experience in systems engineering and cloud automation, strong critical thinking, and advanced scripting and coding skills to automate complex tasks. Additionally, the candidate must be highly organized with excellent communication skills and a mindset for continuous improvement. This role requires leadership in On-Call rotation. Lead the design, creation, configuration, and delivery of cloud infrastructure environments using automation best practices and a proactive strategy. Oversee the automation of infrastructure builds in cloud environments. Provide expert technology assessments in support of automation and migration to cloud. Lead the automation of operational processes. Develop and drive improvements, maintaining/monitoring production and non-production systems, ensuring platforms perform at maximum efficiency and security. Ensure compliance, legal, infosec, and privacy concerns are addressed in deployed product components. Automate the full SDLC lifecycle process for application and infrastructure as code workloads. Lead the automation of business continuity/disaster recovery processes. Participate in and lead rotational 24x7 on-call duties. Conduct root cause analysis for service performance incidents and lead remediation efforts. Deep understanding of infrastructure-as-code (IaC) principles and extensive experience with infrastructure provisioning and management using tools like Kubernetes YAML, Helm, or Terraform. Proficiency in using advanced monitoring and debugging tools (e.g., Prometheus, Grafana, Kubectl). In-depth understanding of core Kubernetes concepts, including pods, services, volumes, deployments, operators, and stateful sets. Extensive cloud experience (AWS or GCP) - preferred. Advanced working experience in Linux environments - preferred. Advanced working experience in Windows environments - preferred.
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Rajkot
Work from Office
Technical Requirements: Excellent understanding of Linux commands. Thorough knowledge of CI/CD pipelines, automation, and debugging, particularly with Jenkins. Intermediate to advanced understanding of Docker and container orchestration platforms. Hands-on experience with web servers (Apache, Nginx), database servers (MongoDB, MySQL, PostgreSQL), and application servers (PHP, Node.js). Knowledge of proxies and reverse proxies is required. Good understanding and hands-on experience with site reliability tools such as Prometheus, Grafana, New Relic, Datadog, and Splunk. (Hands-on experience with at least one tool is highly desirable.) Ability to identify and fix security vulnerabilities at the OS, database, and application levels. Knowledge of cloud platforms, specifically AWS and DigitalOcean, and their commonly used services. Other Requirements: Good communication skills. Out-of-the-box problem-solving capabilities, especially in the context of technology automation and application architecture reviews. Hands-on experience with GKE, AKS, EKS, or ECS is a plus. Excellent understanding of how to craft effective AI prompts to solve specific issues.
Posted 2 months ago
6.0 - 10.0 years
20 - 30 Lacs
Noida, Pune, Ahmedabad
Work from Office
Job Title: Golang Developer Experience: 5+ Years Location: PAN India (Onsite-5 Days) Notice Period: Immediate to 30 Days Key Responsibilities: Programming Expertise: Develop and maintain applications using Golang and Shell scripting . Ensure high performance and responsiveness of applications. DevOps & Containerization: Hands-on experience with Kubernetes and Docker for container orchestration and deployment. Collaborate with DevOps teams to streamline CI/CD pipelines. Systems & Networking: Apply knowledge of Linux commands and basic networking concepts in system configuration and troubleshooting. Client Interaction: Engage with clients to gather requirements, provide updates, and support product roadmaps. Maintain professional relationships and ensure timely communication. Code Quality & Review: Conduct code reviews to uphold coding standards and best practices. Mentor junior developers and contribute to continuous improvement efforts. Quality Assurance: Ensure the delivery of high-quality, maintainable code . Follow best practices in software design, development, and testing. Interested can contact For More details at 7433085125.
Posted 2 months ago
6.0 - 10.0 years
20 - 30 Lacs
Pune, Chennai, Bengaluru
Work from Office
Job Title: Golang Developer Experience: 5+ Years Location: PAN India (Onsite-5 Days) Notice Period: Immediate to 30 Days Key Responsibilities: Programming Expertise: Develop and maintain applications using Golang and Shell scripting . Ensure high performance and responsiveness of applications. DevOps & Containerization: Hands-on experience with Kubernetes and Docker for container orchestration and deployment. Collaborate with DevOps teams to streamline CI/CD pipelines. Systems & Networking: Apply knowledge of Linux commands and basic networking concepts in system configuration and troubleshooting. Client Interaction: Engage with clients to gather requirements, provide updates, and support product roadmaps. Maintain professional relationships and ensure timely communication. Code Quality & Review: Conduct code reviews to uphold coding standards and best practices. Mentor junior developers and contribute to continuous improvement efforts. Quality Assurance: Ensure the delivery of high-quality, maintainable code . Follow best practices in software design, development, and testing. Interested can contact For More details at 7433085125.
Posted 2 months ago
3 - 5 years
4 - 7 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction 3-5 years of relevant experience in Linux Work from Pune (kharadi location) and Hyderabad - 5 days a week 1. Good Hands on experience in Websphere & Linux 2. Application Troubleshooting (Anything) 3. ITIL Knowledge 4. FTP&SFTP 5. Well verse on Linux Commands 1.Should have Power shell scripting knowledge in Linux (Creating scripts will be preferred) 2.Should have knowledge of how to read log file & fix it in Linux 3.Should have knowledge of configuring and setting up Secure Transport 1.Should be able to identify the root cause of fails (IP center / Scripting / Automation) 2.good knowledge in scripting and programming languages (Python/Javascript/Shell/PowerShell) 3.application support and support background ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
6 - 11 years
15 - 25 Lacs
Hyderabad
Work from Office
Key Purpose The Application Support Analyst will support Vitality Groups systems, applications and services by providing technical support to customers and partners around the world. The Application Support Analyst will drive the resolution of non-major incidents and service requests in accordance with defined Service Level Agreements and Operational Level Agreements. This role requires working flexible hours due to the 24x5 nature of the function. Passive standby during weekends is also required in the event of major incidents. The ideal candidate will have experience supporting systems in production in a cloud based environment. Areas of responsibility may include but not limited to 1st line troubleshooting, application of work arounds and service restoration using available tools, knowledge base and Standard Operating Procedures Investigate, debug and troubleshoot code in order to resolve problems and defects. Facilitate resolution of Incidents and Service Requests throughout the lifecycles and across various teams within the specified Service Level Agreements/Operational Level Agreements Assist with communication, creation, maintenance, scheduling and distribution of reports Ensure all incidents logged meet the minimum entry criteria to enable efficient debugging Application and verification of known solutions or Standard Operating Procedures to Incidents and Service Requests (e.g. assisting with the restarting of services on request, data fixes, ad-hoc data extracts and query executions, etc.) Proactive ticket status updates and escalation/follow ups where applicable Verify resolution with end-users and resolve assigned Incidents and Service Requests Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) in order to provide input for continuous improvement initiatives regarding ticket trends and opportunities for improvement of processes and procedures Record and classify received alerts and events and initiate an immediate effort in order to restore a failed IT Service as quickly as possible as per severity classification and associated Service Level Agreements Analysis of logs in the error queue and initiating resolution with the respective resolver group Evaluation and escalation of Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Team Leader/Manager according to the agreed priority and severity of the incident Collaborate with other VG work streams to troubleshoot and restore services in the event of outages Escalate risks and issues to management timeously depending on severity and impact Create and submit knowledge articles Provide knowledge transfer and upskilling of direct subordinates, peers and junior analysts Available for on-call and emergency response rotation as needed Participate in Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence Review records produced by Junior team members and provide recommendations for improvement and enhance processes where applicable. Participate in various cross-functional forums and work streams to contribute to the improvement and implementation of policies, frameworks and standards. Personal Attributes and Skills Communicates effectively Values Driven Optimistic Learns on the Fly Resilient Instils Trust People Savvy Drives Results Problem Solver Education and Experience Education: BSc in Computer Sciences/ Information Systems or equivalent IT tertiary qualification Formal Java Qualification (Advantageous) Experience: More than 5 years of experience in an Application Service Desk and Development Role Customer support experience (Advantageous) ITSM Tools (ServiceNow experience Advantageous) SDLC experience (Advantageous) Knowledge: Java, SQL, JSON, GIT, Core Java, Advantageous: Android, iOS, Liferay, Oracle, Postgres, AWS, webservices, microservices, ServiceNow, Dynatrace, Kibana, PowerBI & REST Clients
Posted 2 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
.net core: Sr. Software Engineer - J48935 6+ years of experience in software development. Strong expertise in .NET Core (8 or above) and microservices architecture. Experience with test automation (unit & e2e). Proficient with AWS (EC2, RDS, EKS), Linux commands, and deployment practices. Familiarity with CI/CD processes (Jenkins), Git, Jira, and Confluence. Required Candidate profile Candidate Experience Should Be : 7 To 11 Candidate Degree Should Be : BE-Comp/IT
Posted 2 months ago
- 2 years
2 - 3 Lacs
Gurugram
Work from Office
Monitor trading systems and flag any irregularities or technical issues. Maintain situational awareness of system status and performance. Collaborate with technical teams to ensure fast response and resolution when issues arise. Required Candidate profile Strong understanding of general computer concepts including operating systems, networking basics, and system diagnostics.
Posted 2 months ago
2 - 6 years
5 - 10 Lacs
Thane
Work from Office
A highly competent computer programmer with experience in both front-end and back-end programming is what we are searching for. Among their many responsibilities are working with visual designers to create web design elements, creating and building front-end web architecture, and guaranteeing that app are responsive.To see a project through to its completion, full-stack developers will need strong organisational abilities and meticulous attention to detail. Skills: Good understanding of business requirements and strong capability to translate requirements into proper technical language and guide the team in the right direction.Knowledge of cloud platforms like AWS,Azure and google cloud, Knowledge of windows servers installation and IIS, Knowledge of essential command, Operation of running system, User and group management, Networking knowledge, Planning projects to restore smooth operation in the event of major disruption, Service configuration, Storage management, Knowledge of SSL certificates, Hands on experience on Web browsers like apache,nginx,httpd Considering customer requests and balancing those with the application objective of standardization during project implementation. linux System Administrator, Linux commands, Knowledge of cloud platforms like AWS,Azure and google cloud, Knowledge of windows servers installation and IIS, Knowledge of essential command, Operation of running system, User and group management, Networking knowledge, Planning projects to restore smooth operation in the event of major disruption, Service configuration, Storage management, Knowledge of SSL certificates, Hands on experience on Web browsers like apache,nginx,httpd
Posted 2 months ago
1 - 6 years
3 - 4 Lacs
Mumbai
Work from Office
>Expert in Linux and Database >Hand's on with Production support and deployment >Server setup and security configuration >Shell Script & PL-SQL >Experience on Apache, Tomcat, Websphere Application Server, Jboss, etc >Log analysis & issue tracking
Posted 2 months ago
2 - 5 years
3 - 8 Lacs
Bengaluru
Work from Office
RESPONSIBILITIES: Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, or other issues commonly encountered in systems operation in a networked environment Lead the Q2 platform knowledge acquisition for the SDK Development and Support teams as a whole, and partner with Internal and External Development Teams to improve the overall supportability of the Q2 SDK platform Modify software as necessary including, but not limited to changing scripts, reviewing application logs and making necessary modifications in database tables and tune peripheral applications to resolve the customers problem in a production environment. Regularly update customers via phone, email or client relationship management tool of ongoing troubleshooting and resolution efforts Contribute, as needed, to team caseload management Build solutions to improve overall team efficiencies in the Q2 developer program Regularly receive escalated cases from management, and must prioritize accordingly Route tickets to appropriate team members and other Q2 departments as need while keeping the customer updated with status. Regularly document and report product/application defects to Development team and escalate unresolved problems to the appropriate resources. Proactively seek out, research, and implement improvements to better serve customers Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Cultivate cross-department communication, collaboration, and synergy Share best practices with team members to enhance the quality and efficiency of customer support Obtain higher-level direction when needed from the Development team Enable the advancement of others on the team by providing technical guidance and feedback May be called on to conduct training for others to facilitate technical development, or to educate the team on technical details, issues, processes, or troubleshooting Typically requires 2-5 years of related support experience, including full-stack application support. Previous experience with enterprise/mid-sized software support or delivery experience required Server experience with Windows and/or Linux administration, including web servers such as IIS, NGINX, or others. Experience with Python programming preferred but not required Advanced database knowledge with MS SQL (current and supported versions) Must have the ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment Ability to discuss technical concepts with non-technical customers, handle tight timelines and demanding constraints needed Experience with cloud or container-based infrastructure preferred Previous knowledge of the banking industry and practices preferred Expert level understanding of the Q2 architecture and process workflow preferred Must have excellent communication skills and have the ability to interact with C-level executives Strong organization skills needed and must pay close attention to detail Must be able to work non-standard hours as needed to support on-call team members and perform scheduled work Benefits Hybrid & Remote Work Opportunities Flexible Time Off Career Development & Mentoring Programs Generous Retirement Benefit Plans, including a company matching HSA program. Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs You Earned it
Posted 2 months ago
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