14 Linux Cli Jobs

You should possess solid knowledge in C++, Python, Computer vision, Deep learning, and Edge devices deployment skills (Open vino, Jetson, snap dragon etc). Your responsibilities will include implementing efficient and optimized algorithms in C++, demonstrating very good knowledge of Algorithms and Data structures, being familiar with Git & Linux CLI, and showcasing good documentation skills. As a Software Engineer at SEC2_IPS_Unit_2_1 in Bengaluru, you will be expected to read and understand Deep learning research papers, train & validate models, implement AI algorithms in C++, deploy the code on cloud or edge devices, port AI models/Algorithms to Edge devices (Nvidia Jetson) and Android mobile, write production level code in C++, prepare technical documentation, write effective and reusable code, test and benchmark AI models, and be self-motivated to learn new skills and technologies as needed. To qualify for this position, you should have a Bachelor or Master of Technology degree with 3 to 5 years of relevant experience. Skills required include Computer vision, Deep learning, C++, Python, and experience working with Edge devices.,

Exotel is a prominent customer communication platform in Asia, dedicated to transitioning enterprise customer communication to the cloud. With a remarkable track record of powering over 4 billion calls and connecting more than 320 million individuals in 2020, Exotel collaborates with pioneering companies like Ola, Swiggy, Zerodha, WhiteHat Jr, Practo, Flipkart, GoJek, and several top banks. Join our mission to revolutionize how businesses approach customer communication by being part of our dynamic team. As the Product Support Team Lead at Exotel, you will play a pivotal role in ensuring the seamless operation of the Tech Support function. Your responsibilities will encompass managing escalations, overseeing shift coverage, and facilitating efficient ticket resolution. This role demands a blend of robust technical proficiency, customer-centric approach, and leadership acumen to steer the team effectively, uphold SLA compliance, manage incident resolution, and collaborate closely with Product and Engineering teams for root cause analysis and continuous enhancement. Your key responsibilities will include leading the Tech Support team by supervising ticket queues, escalations, and shift schedules to maintain operational efficiency. You will be tasked with troubleshooting complex technical issues and providing guidance to engineers on replicating, analyzing, and resolving them. Additionally, mentoring and upskilling the team on debugging techniques, new product releases, and support best practices will be crucial. Ensuring adherence to SLAs by monitoring essential performance metrics such as SLA, backlog, escalations, and resolution times will also fall within your purview. In your role as the Product Support Team Lead, you will serve as the primary escalation point for the team, ensuring transparent customer communication and effective coordination with L3/Engineering teams during critical incidents. You will be responsible for driving incident management during major issues, including providing timely updates, coordinating across teams, and ensuring closure on Root Cause Analysis (RCA). Furthermore, maintaining and enhancing the team's knowledge base and Standard Operating Procedures (SOPs) to promote consistency and expedite issue resolution will be essential. Developing an in-depth understanding of Exotel's tech stack, features, and releases to facilitate the analysis of complex issues will be a key aspect of your role. By identifying recurring issues through the correlation of bugs, events, and feature behavior with customer-reported problems, you will collaborate with Product/Engineering teams to bridge any existing gaps. Additionally, championing process enhancements, automation, and tooling to enhance operational efficiency and reduce repetitive tasks will be integral to your responsibilities. Creating a culture of technical proficiency, ownership, and customer empathy within the team will be a crucial aspect of your role as the Product Support Team Lead at Exotel. Your leadership will be instrumental in fostering a collaborative environment that promotes continuous learning, innovation, and a customer-centric approach. **Must-Have Skills:** - Possession of an Engineering/BSc/equivalent degree with a minimum of 5-9 years of relevant experience. - Prior experience in a SaaS-based company, preferably in cloud telephony, communications, or related domains. - Demonstrated experience in leading or providing technical guidance to support teams, including managing escalations and coverage planning. - Strong expertise in Linux CLI, networking, and troubleshooting distributed systems. - Hands-on experience with datastores like MySQL, Elasticsearch, Redis, or MongoDB. - Proficiency in at least one programming language such as Go, Python, or PHP. - Good understanding of microservices architecture and REST APIs. - Excellent communication skills with the ability to manage stakeholders and maintain a customer-centric approach. **Good-to-Have Skills:** - Knowledge of SIP/VOIP/WebRTC. - Experience with monitoring/observability tools like Grafana, Kibana, Prometheus, etc.,

About Us Exotel is one of Asia&aposs largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies, such as Ola, Swiggy, Zerodha, WhiteHat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to improve how companies look at customer communication. Read our growth story here. Role Overview The Product Support Team Lead will be responsible for driving smooth operations of the Tech Support function by managing escalations, shift coverage, and ticket resolution. This role requires strong technical expertise, customer empathy, and leadership skills to guide the team, ensure SLA adherence, handle incident management, and collaborate closely with Product and Engineering for root cause analysis and continuous improvement. Role & Responsibilities Lead the Tech Support team by managing ticket queues, escalations, and shift schedules for smooth operations. Debug complex technical issues and guide engineers on reproducing, analysing, and resolving them. Mentor and upskill the team on debugging techniques, new product releases, and support best practices. Ensure SLA adherence by tracking key performance metrics (SLA, backlog, escalations, resolution times). Act as the first escalation point for the team, ensuring clear customer communication and effective coordination with L3/Engineering. Drive incident management during major issues, including timely updates, cross-team coordination, and RCA closure. Maintain and evolve the team knowledge base and SOPs to promote consistency and faster resolution. Build deep product knowledge of Exotels tech stack, features, and releases to support complex issue analysis. Identify recurring issues by correlating bugs, events, and feature behaviour with customer-reported problems; collaborate with Product/Engineering to close gaps. Champion process improvements, automation, and tooling to boost efficiency and reduce repetitive work. Foster a culture of technical depth, ownership, and customer empathy within the team Must-Have Skills Engineering / BSc / equivalent degree with 59 years of relevant experience. Experience in a SaaS-based company (cloud telephony, communications, or related domains preferred). Experience in leading or technically guiding support teams, including handling escalations and coverage planning. Strong expertise in Linux CLI, networking, and distributed systems troubleshooting. Hands-on experience with datastores such as MySQL, Elasticsearch, Redis, or MongoDB. Proficiency in at least one programming language (Go, Python, or PHP). Good understanding of microservices architecture and REST APIs . Strong communication skills, with the ability to manage stakeholders and maintain a customer-first approach. Good-to-Have Skills Knowledge of SIP / VOIP / WebRTC. Experience with monitoring/observability tools (Grafana, Kibana, Prometheus, etc.). Show more Show less

Key Responsibilities: Expert-level proficiency in Linux Command Line Interface (CLI), with a preference for Ubuntu. Design, configure, and maintain Linux systems in a production environment. Automate routine tasks and system processes using Bash scripting. Manage containerization using Docker, including creating custom Docker images and managing services with docker-compose. Implement and maintain CI/CD pipelines using tools like Jenkins and Git. Apply Linux security best practices to maintain system integrity and data protection. Collaborate with development and operations teams to streamline deployments and improve system performance.

As a Data Engineer with 2-5 years of experience, you will be based in Hyderabad and will be expected to possess expertise in SQL. You should be proficient in tools such as Data bricks, Snowflake, DBT, Python, and AWS. You should also have familiarity with Github, VS Code, Linux CLI, and file formats like CSV and Parquet. Knowledge of data visualization tools like Tableau or Power BI and experience with Agile methodologies will be an added advantage. Your primary responsibilities will include building and maintaining batch data pipelines across the advanced analytics platform. You will be required to design, develop, and orchestrate highly robust and scalable ETL/ELT pipelines. Optimizing codebase and performing Spark optimizations for Big Data use cases will also be part of your duties. Additionally, you will be responsible for developing and deploying monitoring and testing strategies for data products. Collaboration with stakeholders and advanced analytics business partners to understand business needs and translate requirements into scalable data engineering solutions is crucial. You will also need to work closely with data scientists to prepare data for model development and production. Collaborating with data visualization and reporting application developers to ensure the sustainability of production applications and reports will also be part of your role.,

Department Profile From global institutions to hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost every type of financial instrument in all the worlds financial markets. Morgan Stanley professionals use our network and technology to provide liquidity and sophisticated analysis, to manage risk and execute reliably in the fast-changing markets. Morgan Stanleys Institutional Equity Division (IED) is a world leader in the origination, distribution and trading of equity, equity-linked and equity-derivative securities. Our broad and deep client relationships, market-leading platform and intellectual insights enable us to be a world-class service provider to our clients for their financing, market access and portfolio management needs. Global Markets Group is the offshoring arm of Morgan Stanleys Equity businesses in India. It covers functions across IED ranging from those associated with sales, trading, analytics, Strats to risk management. The Quantitative Research (QR) group designs, builds and maintains the models which drive the equity trading engines at Morgan Stanley. Our systems are used globally by both internal trading groups and clients of the firm. We utilize systematic, data-driven approaches to understand how markets work and put those ideas in action. The team spans the disciplines of finance, econometrics, statistics, mathematics, machine learning and data analysis, with many team members well versed in multiple areas. We are looking to hire highly talented, creative individuals who are enthusiastic about research; and enthusiastic about contributing to a leading-edge team, in an intellectually stimulating environment. Primary Responsibilities This role, based in Mumbai, requires the individual to work with global Morgan Stanley Quantitative Research teams. The successful candidate will be a fast-learning, dynamic, pro-active and self-motivated individual who can assist the team in maintaining and analyzing referential data, as well as generating ad hoc performance and market condition reports for clients. What Youll Do In The Role Analyze events related to index rebalances, including flow estimation, quantitative and qualitative assessments, and reporting. Design and implement efficient data processing pipeline using modern Python frameworks. Onboarding and analyze data from various internal and external sources. Prepare scenario analyses and historical performance backtests for potential index events. Investigate market data, pricing and analytics issues. Simplification, automation, and support of existing manual processes. Drive continuous improvement in development practices. What Youll Bring To The Role A degree in quantitative discipline (e.g., BE, BTech, MS in Mathematics, Statistics, Financial Engineering, or Economics). 7+ years of hands-on experience with Python (mandatory). Strong working knowledge of Linux CLI environment. Strong expertise in data processing with Pandas/Polars/Numpy. Proven experience in building data pipelines. Experience with large data sets and SQL for data processing. Strong analytical skills with a solid understanding of statistical and financial concepts. Strong written and verbal communication skills, with the ability to articulate ideas clearly to a non-technical audience. Strong organizational skills with the ability to multitask and meet tight deadlines. Exceptional attention to detail. Good To Have Knowledge of index rebalances, funds, ETFs, and related mechanisms. Experience with market data vendors Bloomberg, Refinitiv etc. Experience working in the finance industry, demonstrable curiosity in quantitative research and investment. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do what&aposs best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

What will you do In Depth Analysis and resolution of customer tickets Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enquiries Understanding the coverage/impact of an issue Having thorough understanding of Exotel Products and Exotel Tech Stack Learning and mastering Exotel "New product/feature" releases Correlating platform events,bugs, feature behaviour with the reported Customer issues Writing scripts/queries on a need basis Create and maintain scripts to automate repetitive tasks, improving support efficiency and minimizing manual intervention. Identify and provide inputs to Product/Engineering teams for recurring issues/patterns Be a champion of Exotel-specific tools and troubleshooting procedure Collaborate, work alongside and build mutually beneficial relationships with other teams (Customer Happiness, Customer Success, Sales, Product, Engineering). Be Curious" all the time to "keep exploring" newer and better ways to resolve customer Issues. What will you work for Should have an engineering / BSc / equivalent degree with 1-3 years of relevant work experienc eShould have prior experience of working in Tech Support team sAble to work independently and efficiently to meet deadlines and SLAs with end to end ownershi pAble to promptly answer & support-related phone calls, chat & email sWilling to work/coordinate in shift sAble to promptly answer & support-related phone calls, chat & email sSelf-motivated, detail-oriented and organized .Ability to analyse, research and solve highly technical and unique problems .Excellent communication & troubleshooting skills .A good command of Linux CLI tool sData analysi sAn excellent command and understanding of Datastores( Ex: mysql,Elasticsearch,Redis,Mongo )Proficiency in writing sql queries Proficiency in at least one scripting language like Python,PHP to automate tasks, streamline troubleshooting, and improve processe sBasic understanding of networking concepts (IP, DNS, firewalls) and protocols to support troubleshooting effort sUnderstanding of API sWilling to work in rotational shift (24/7 ) Good to have skill sSIP and VOIP understandin g Show more Show less

You have a unique opportunity to join as an Integration Architect specializing in Apache Nifi and Kubernetes. Your primary responsibilities will involve developing and performing automated builds, testing, and deployments in conjunction with Apache Nifi v2. This role requires a minimum of 15+ years of relevant experience and an in-depth understanding of various technologies and tools. Your expertise should include proficiency in the Linux CLI, extensive knowledge of SQL, and familiarity with ServiceNow CMDB. You must possess a good grasp of security principles, particularly OAuth basic/2.0, and IP networking concepts such as TCP, UDP, DNS, DHCP, firewalls, and IP routing. Additionally, experience with web services using SOAP/REST API, scripting languages like Bash/RegEx/Python/Groovy, and Java programming for custom code creation is essential. As an Integration Architect, you will be expected to build data integration workflows using NiFi, NiFi registry, and custom NiFi processors. Performance tuning of NiFi processing, working with Apache Kafka, and following Agile methodology are also crucial aspects of the role. Your responsibilities will extend to designing, deploying, and managing Kubernetes clusters, infrastructure-as-code tools like Crossplane, and container orchestration. Proficiency in GitOps practices, container monitoring/logging tools, networking principles, and identity/access management tools is highly desirable. You will play a pivotal role in maintaining Kubernetes clusters for open-source applications, implementing GitOps continuous delivery with ArgoCD, managing cloud resources with Crossplane API, and ensuring secure access with Keycloak. Your expertise in secrets management, API gateway management, persistent storage solutions, and certificate management will be invaluable for the organization. Furthermore, implementing security best practices, documenting procedures, and contributing to open-source projects are key elements of this dynamic role. The preferred qualifications for this position include a Bachelor's degree in computer science or a related field, Kubernetes certification, and knowledge of software-defined networking solutions for Kubernetes. Your soft skills, such as effective communication, stakeholder management, taking ownership, and autonomy, will be essential in leading technical discussions and resolving issues effectively. If you are passionate about integration architecture, possess a strong technical background, and are eager to work in a collaborative environment, this role offers a challenging yet rewarding opportunity to showcase your skills and contribute to cutting-edge projects in a fast-paced setting.,

As a Data Engineering Lead, you will be responsible for designing, developing, and maintaining data pipelines using Python and related technologies. You will lead and mentor a team of data engineers, offering technical guidance and support. Collaboration with cross-functional teams to comprehend data requirements and deliver solutions will be a key aspect of your role. Implementing and managing data quality and validation processes will also be part of your responsibilities. You will work on optimizing data pipelines for enhanced performance and scalability, contributing to the establishment of data engineering best practices and standards. To be successful in this role, you should possess at least 6 years of Python development experience, with a preference for Python 3. Additionally, you should have a minimum of 2 years of experience in leading development teams. A strong working knowledge of Linux CLI environments is essential, along with expertise in data processing using Pandas or Polars. Proven experience in constructing data pipelines and familiarity with general data engineering practices are crucial. Proficiency in database technologies such as Snowflake and ORMs like SQLAlchemy is required. You should also be adept at developing REST APIs in Python, have a solid grasp of Python testing frameworks, and experience with Docker containerization of Python applications. Strong Git version control skills, excellent communication, and leadership abilities are indispensable for this role. Prior experience with Snowflake Database will be an added advantage.,

Department Profile From global institutions to hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost every type of financial instrument in all the worlds financial markets. Morgan Stanley professionals use our network and technology to provide liquidity and sophisticated analysis, to manage risk and execute reliably in the fast-changing markets. Morgan Stanleys Institutional Equity Division (IED) is a world leader in the origination, distribution and trading of equity, equity-linked and equity-derivative securities. Our broad and deep client relationships, market-leading platform and intellectual insights enable us to be a world-class service provider to our clients for their financing, market access and portfolio management needs. Global Markets Group is the offshoring arm of Morgan Stanleys Equity businesses in India. It covers functions across IED ranging from those associated with sales, trading, analytics, Strats to risk management. The Quantitative Research (QR) group designs, builds and maintains the models which drive the equity trading engines at Morgan Stanley. Our systems are used globally by both internal trading groups and clients of the firm. We utilize systematic, data-driven approaches to understand how markets work and put those ideas in action. The team spans the disciplines of finance, econometrics, statistics, mathematics, machine learning and data analysis, with many team members well versed in multiple areas. We are looking to hire highly talented, creative individuals who are enthusiastic about research; and enthusiastic about contributing to a leading-edge team, in an intellectually stimulating environment. Primary Responsibilities This role, based in Mumbai, requires the individual to work with global Morgan Stanley Quantitative Research teams. The successful candidate will be a fast-learning, dynamic, pro-active and self-motivated individual who can assist the team in maintaining and analyzing referential data, as well as generating ad hoc performance and market condition reports for clients. The expected working hours will be 7:30 am (local time) to 4:30 pm (local time) What Youll Do In The Role Analyze events related to index rebalances, including flow estimation, quantitative and qualitative assessments, and reporting. Design and implement efficient data processing pipeline using modern Python frameworks. Onboarding and analyze data from various internal and external sources. Prepare scenario analyses and historical performance backtests for potential index events. Investigate market data, pricing and analytics issues. Simplification, automation, and support of existing manual processes. Drive continuous improvement in development practices. What Youll Bring To The Role A degree in quantitative discipline (e.g., BE, BTech, MS in Mathematics, Statistics, Financial Engineering, or Economics). 7+ years of hands-on experience with Python (mandatory). Strong working knowledge of Linux CLI environment. Strong expertise in data processing with Pandas/Polars/Numpy. Proven experience in building data pipelines. Experience with large data sets and SQL for data processing. Strong analytical skills with a solid understanding of statistical and financial concepts. Strong written and verbal communication skills, with the ability to articulate ideas clearly to a non-technical audience. Strong organizational skills with the ability to multitask and meet tight deadlines. Exceptional attention to detail. Good To Have Knowledge of index rebalances, funds, ETFs, and related mechanisms. Experience with market data vendors Bloomberg, Refinitiv etc. Experience working in the finance industry, demonstrable curiosity in quantitative research and investment. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do what&aposs best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

As a Security Triage Analyst at Snowflake, you will be part of a global team and have the opportunity to learn from the industry's best-in-class experts. You will serve as the front-line of the Incident Response Team, where your responsibilities include determining the scope and impact of security alerts without breaching SLAs. This involves monitoring multiple alerting systems for both corporate IT and production environments. You will triage security alerts, take remediation actions, or escalate validated threats as necessary. By being part of this role, you will have the chance to hone your technical and analytical skills while gaining invaluable experience. Additionally, you will follow and contribute to incident response playbooks and runbooks. Our ideal Security Triage Analyst will possess a Bachelor's or Master's degree in Information Security or an equivalent discipline. They should have at least 2 years of experience on a Global SOC, Incident Response Team, or in a similar role. The candidate should be able to work from 5:00 AM to 2:00 PM IST, five days a week, on one of two shifts: Shift A (Sunday through Thursday) or Shift B (Tuesday through Saturday). Experience in analyzing emails for phishing, email header analysis, URL analysis, basic dynamic and static file analysis, and basic knowledge of SQL are required. The candidate should also have a fundamental understanding of cloud computing and infrastructure, including knowledge of virtual machines, web servers, load balancers, reverse proxies, firewalls, etc. Strong knowledge of networking basics such as TCP/IP, HTTP, DNS, subnetting, VLAN, NAT, and basic network and system forensic principles is essential. Experience with the Linux Command Line Interface, ability to analyze logs, and identify abnormal patterns is required. Basic understanding of containerization, object-oriented programming, and excellent communication skills are also necessary. Bonus points will be given for candidates with prior experience using Snowflake, Python programming, regular expressions, knowledge of APIs, experience working with low-code/no-code automation or SOAR platforms, and exposure to security assessment/design review and threat modeling. Certification in cloud platforms, familiarity with JIRA, ServiceNow, or other case management tools, and the ability to communicate investigative findings to technical staff are advantageous. Snowflake is experiencing rapid growth, and the team is expanding to support and accelerate this growth. We are looking for individuals who share our values, challenge conventional thinking, drive innovation, and contribute to building a future for themselves and Snowflake. For more details regarding the job location, salary, and benefits information for positions in the United States, please visit the Snowflake Careers Site at careers.snowflake.com.,

Design, develop, and optimize Magento 2 solutions, integrate third-party systems, implement CI/CD pipelines, ensure performance and security, manage containerized environments, and conduct code reviews with adherence to best practices and standards. Required Candidate profile Hands-on experience in full-cycle Magento 2 architecture and development, strong integration skills (ERP, PIM, payments), familiarity with modern CI/CD and containerization, and frontend capabilities

Job Title: Process Specialist Cloud & Technical Support (SME Voice) Location : Hyderabad / Coimbatore (Willing to Relocate) Account : EGS Work Mode : Work From Office | Rotational Shifts (24x7) Experience : 2.5 to 5 Years Education : Any Graduate (Preferred: B.E./B.Tech in CS/IT or relevant field) CTC: 8 to 9 LPA About the Opportunity: This is a one-of-a-kind opportunity to dive into multiple cloud-based technologies, learn new features, and transform traditional IaaS layers into more advanced and automated environments. Join a team driven by technology, innovation, and collaboration, delivering best-in-class cloud solutions to enterprise clients. Key Responsibilities: Provide expert-level voice-based technical support (B2B) to enterprise clients. Troubleshoot complex issues involving networking, web protocols, system administration, scripting, and cloud tools. Analyze system and trace logs, read error logs, and identify root causes. Use CLI tools on Windows and Linux systems for advanced troubleshooting. Manage escalated customer tickets with a focus on timely resolution and customer satisfaction. Maintain thorough case documentation, follow quality standards, and adhere to Service Level Objectives (SLOs). Collaborate with cross-functional teams for complex issue resolution. Contribute to knowledge base articles and internal resources. Stay updated with emerging technologies and cloud solutions. Participate in rotational on-call schedules for critical incident handling. Mandatory Skills: Technical Customer Support / Server Support / B2B Support (Voice) Networking, DNS, VPN, Web Protocols (HTTP/S, SSL/TLS) System Administration (Windows & Linux CLI), Active Directory Cloud Support Azure / Google Cloud Platform (GCP) (Intermediate Level) Log analysis and troubleshooting (Advanced Level) Working knowledge of APIs and SQL Moderate coding/scripting knowledge Python, JavaScript, HTML Strong analytical and problem-solving abilities Excellent communication skills (English B2 level proficiency) Preferred Skills / Nice to Have: Familiarity with Google Workspace (GWS) Knowledge of GCP Project setup & migration tools Experience with BigQuery Technical Certifications (e.g., CompTIA Network+, Security+, Linux+, Azure Admin, GCP Associate Cloud Engineer) Soft Skills: Detail-oriented in support case management and documentation Effective problem-solving and logical reasoning Strong verbal and written communication Excellent time management and multitasking in a fast-paced environment Team player with ability to work independently Selection Process: Written Assessment: BU Customized Technical Test Rounds of Interview: Technical Test + Technical Ops Interested candidates can connect to me at: Email: jinal@careerguideline.net Phone: 7758825565 Note: Immediate Joiners are preferred On paper designation as an SME is Mandatory. We are hiring for MNCs

TechTapestry is a newly founded web development agency based in Ulwe, Navi Mumbai. We deliver high-quality custom web applications using modern technologies and clean development practices. We are hiring a junior full stack developer to join us as our first team member. You will work directly with the founder on real client projects, gain hands-on experience across the stack, and build products from the ground up. We're looking for someone with a solid foundation in web development, a strong work ethic, and the willingness to adapt and grow within a fast-paced environment. This role is ideal for freshers or early-career developers who are serious about becoming skilled professionals and contributing meaningfully to a growing company. Key Details: Role Type: Full-time, Work From Office Location: Shagun Insignia, Ulwe (Navi Mumbai) Working Days: Monday to Friday Joining Window: Between 7th to 20th June 2025 Salary: Competitive, based on skills and potential