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8 - 10 years
8 - 12 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
8 - 10 years
7 - 11 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. - Location Pune, Maharashtra, India - 24/7 Operations (Yes/No)Yes - General Shift (Yes/No) As per the client's requirement - All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity ? KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
6 - 10 years
20 - 25 Lacs
Chennai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Long Description Production Engineer (Network Automation) Mandatory Skills: Enterprise Linux (RHEL/Alma/Rocky/Oracle), Chef/CINC, Shell (bash), Redhat Certification (RHCE). Environment:: RHEL, Chef/CINC & Screwdriver (CI/CD) . Coding: Perl, Python, C++, ruby , shell etc. TroubleshootingUnderstanding of fundamental network and service protocols and how to diagnose them. DevelopmentTeam members are expected to drive product improvement. AttitudeFriendly, enjoys working with others and will keep up with and learn new technology. Minimum Qualifications BS degree or equivalent industry experience. Typical candidates have a BS degree in Computer Science, Electrical Engineering or 5 years of equivalent experience. Candidates must be comfortable coding and be willing to learn or code in a variety of languages. Perl, Python, & Ruby (Not expecting someone to be an expert in all of them) Candidates must understand basic networking principles and can explain how and why packets flow the way they do. Candidates must have a base understanding of RHEL and how to manage and troubleshoot such systems using automation (Chef/CINC or Ansible). Candidates must have experience of creating software packages (RPMs using rpmbuild) Good to have knowledge on CI/CD workflows (example Jenkins, GitHub Actions & Screwdriver). About The Role ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
- 5 years
8 - 12 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose Required Skills: ¢ 5+Years of experience in system administration, application development, infrastructure development or related areas ¢ 5+ years of experience with programming in languages like Javascript, Python, PHP, Go, Java or Ruby ¢ 3+ years of in reading, understanding and writing code in the same ¢ 3+years Mastery of infrastructure automation technologies (like Terraform, Code Deploy, Puppet, Ansible, Chef) ¢ 3+years expertise in container/container-fleet-orchestration technologies (like Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, zookeeper) ¢ 5+ years Cloud and container native Linux administration /build/ management skills ? Key Responsibilities ¢ Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services ¢ Primarily Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions ¢ Involved in Pull Requests for site reliability goals ¢ Advocate IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE ¢ Ownership of reliability, up time, system security, cost, operations, capacity and performance-analysis Monitor and report on service level objectives for a given applications services. Work with the business, Technology teams and product owners to establish key service level indicators. ¢ Ensuring the repeatability, traceability, and transparency of our infrastructure automation ¢ Support on-call rotations for operational duties that have not been addressed with automation ¢ Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. ¢ Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload in-check. ¢ Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. ¢ Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
6 - 8 years
14 - 24 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
we are hiring for Job Position - Senior Azure DevOps Engineer Experience - 6 - 9 Years Notice Period - Only Immediate Joiner can Apply ( Serving Notice Period max 5 Jun 2025 ) Location - Bangalore Mandatory skills: Azure DevOps, CI/CD pipelines, Azure infrastructure (VMs, networking, storage), Linux administration, IaC (ARM Templates/Terraform/Bicep), Git, scripting (Bash/PowerShell/Python), web servers (Apache, NGINX, Tomcat), and monitoring tools (Azure Monitor/Log Analytics). Interested Candidate please share your CV's on rutuja.s@bwbsol.com / 9850368787
Posted 3 months ago
4 - 8 years
10 - 15 Lacs
Chennai
Hybrid
Mandatory key Skills - We are seeking a skilled Linux Administrator with strong infrastructure expertise . The candidate should have hands-on experience with Ansible & Basic knowledge on cloud concepts and a solid understanding of ITIL principles . Linux Admin, RHEL upgrade, LVM, Patching ,Memory Management , Ansible
Posted 3 months ago
8 - 12 years
20 - 25 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ? Mandatory Skills: AWS Cloud Operations. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 8 years
7 - 11 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
3 - 5 years
5 - 9 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
8 - 10 years
7 - 11 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Linux Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 8 years
7 - 11 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 8 years
7 - 11 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 8 years
6 - 10 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
1 - 3 years
4 - 7 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
3 - 5 years
4 - 8 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
3 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
6 - 11 years
10 - 15 Lacs
Bengaluru
Work from Office
The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are seeking an experienced Red Hat IdM specialis t to support Nokia Identity Management services in a third-tier support role. Solve service problems and escalated incidents. You have: Bachelor's degree in computer science with 6+ years of hands-on experience with Red Hat Linux operating system (or other Linux operation systems) and 2+ years of hands-on experience with Red Hat Identity Management (IdM). Strong understanding and hands-on experience with Red Hat IdM server and client installation and configuration and with Red Hat IdM operations (users/groups/hosts management, policies configuration, etc). Strong understanding and hands-on experience with different services on Linux operating system (certificate system, Kerberos KDC, DNS Server, NTP Server, etc). Strong knowledge on LDAP. Experience in shell scripting. It would be nice if you also had: Experience in Perl or Python Knowledge on cloud services such as Azure and GCP. Knowledge on NIS (Network Information System). Knowledge on other identity management products. Solve complex/technical problems in IDM services. Perform recurrent maintenance tasks on all IDM components. Monitor the current environment and take proactive actions to maintain the service. Participate in service upgrade and enhancement deployments. Mentor junior team members. Interface with IdM T2 support, Service Delivery Management, and surrounding subject matter experts.
Posted 3 months ago
4 - 9 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 3 months ago
4 - 9 years
10 - 15 Lacs
Bengaluru
Work from Office
- Strong Linux or Kubernetes experience - JFrog Artifactory experience - Task automation experience in any programming language - Experience of observability stack such as Prometheus, Grafana
Posted 3 months ago
1 - 3 years
8 - 11 Lacs
Chennai
Work from Office
About the Role: We are primarily focused on helping our customers in addressing application performance problems. This role is primarily deep into Research and Cutting-edge Technologies. We are a 100% product development company and are looking for passionate, thoughtful, and compassionate individuals who have experience of building backend applications in Golang . We are primarily focused on helping our customers in addressing application performance problems. It is a challenging role with scope to dive deep into research and development in cutting-edge technologies. You will work with a cross functional product development team. Required Skills: Strong programming fundamentals in Go (Golang) Exposure to containerization technologies such as Docker or equivalent Experience in Kubernetes Operators development using Golang , Helm charts , or Ansible Familiarity with Linux administration and Bash scripting Strong knowledge of Kubernetes fundamentals Experience developing new Kubernetes controllers Hands-on with creating Kubernetes Operators using Kubebuilder or Operator SDK Working knowledge or experience with Python (preferred) Experience with Git Nice to Have: Knowledge of OpenTelemetry libraries Additional experience in Python or Java Experience troubleshooting production issues using external tools (for Go -related applications)
Posted 3 months ago
- 3 years
2 - 5 Lacs
Bengaluru
Work from Office
We are looking for passionate and enthusiastic individuals to join our team as Fresher Technical Trainers with a focus on Linux. This role is perfect for fresh graduates or individuals with up to 3 years of experience in Linux administration, who are eager to share their knowledge and grow their career in training. As a Junior Trainer, you will receive comprehensive training and assistance, including the opportunity to become a Red Hat Certified Trainer through our accredited Red Hat training partnership. You will gradually take on responsibilities in delivering Linux training courses under the mentorship of senior trainers. Basic understanding of Linux operating systems and its functionalities. RHCSA & RHCE Certificates are added advantage. Enthusiasm for teaching and training. Strong communication and presentation skills. Ability to explain technical concepts in an easy-to-understand manner. Willingness to learn and grow in a training role. Problem-solving attitude and attention to detail.
Posted 3 months ago
4 - 8 years
6 - 10 Lacs
Bengaluru
Work from Office
Role Description Site Reliability Engineer - Private Cloud Our mission at Booking.com is to create transformative, innovative, and personalized travel experiences for millions of customers all across the world. We want customers to have an amazing experience wherever and whenever they choose: mobile, web, and through partners and 3rd parties. About the team - Private cloud: The Private Cloud group operates, orchestrates, and optimizes Booking-managed cloud infrastructure. The Private Cloud capabilities are provided on platform instances that are privately owned and centrally managed by Booking.com. These platform instances, and the workloads running on them, are hosted both in Booking datacenters (on-premises) and on public cloud infrastructure (AWS). The Private Cloud platform has three primary internal customer-facing verticals: virtualization, containerization, and serverless, corresponding to the three types of workloads it supports. At the highest level, the Booking Private Cloud drives three primary business outcomes: Agility in provisioning and using cloud infrastructure. Efficiency in cost and utilization of cloud infrastructure, as well as toil reduction for developers and engineers. Trust in the safety, reliability, and performance of our cloud infrastructure. Key Job Responsibilities and Duties: The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking. You will impact millions of people all over the globe with your creative solutions You work in one of the biggest e-commerce companies in the world You will solve exciting problems at scale by writing and deploying code across tens of thousands of servers You will have the opportunity to collaborate with many of the worlds leading SREs You will be free to launch your own ideas and solutions within our sophisticated production environment Here are some of the tools and technologies we use to achieve this: Python, Go, Puppet, Kubernetes, Elasticsearch, Prometheus, HAProxy, Cassandra, Kafka etc What youll be Doing: Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products; Take ownership of one or more services and have the freedom to do what is best for our business and customers; Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again; Build effective monitoring to monitor the health of your system, and jump in to handle outages; Build and run capacity tests to handle the growth of your systems; Plan for reliability by designing systems to work across our multinational data centers; Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day; Share the on-call rotation and be an escalation contact for incidents (depending on level of role) What youll bring: Solid experience in at least one programming language. Experience with building, operating and maintaining scalable distributed systems, and with operations automation; Experience with Infrastructure as Code technologies; Knowledge of cloud computing fundamentals; Solid foundation in Linux administration and troubleshooting; Understanding of Service level agreements and objectives; Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable; Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus; Good interpersonal skills Proficient command of the English language, both written and spoken Years of expereince - 4- 8 years
Posted 3 months ago
3 - 7 years
13 - 17 Lacs
Bengaluru
Work from Office
Role Description Site Reliability Engineer - Private Cloud - Our mission at Booking.com is to create transformative, innovative, and personalized travel experiences for millions of customers all across the world. We want customers to have an amazing experience wherever and whenever they choose: mobile, web, and through partners and 3rd parties. About the team - Private cloud: The Private Cloud group operates, orchestrates, and optimizes Booking-managed cloud infrastructure. The Private Cloud capabilities are provided on platform instances that are privately owned and centrally managed by Booking.com. These platform instances, and the workloads running on them, are hosted both in Booking datacenters (on-premises) and on public cloud infrastructure (AWS). The Private Cloud platform has three primary internal customer-facing verticals: virtualization, containerization, and serverless, corresponding to the three types of workloads it supports. At the highest level, the Booking Private Cloud drives three primary business outcomes: Agility in provisioning and using cloud infrastructure. Efficiency in cost and utilization of cloud infrastructure, as well as toil reduction for developers and engineers. Trust in the safety, reliability, and performance of our cloud infrastructure. Years of Experience: 2years-5years Key Job Responsibilities and Duties: The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking. You will impact millions of people all over the globe with your creative solutions You work in one of the biggest e-commerce companies in the world You will solve exciting problems at scale by writing and deploying code across tens of thousands of servers You will have the opportunity to collaborate with many of the worlds leading SREs You will be free to launch your own ideas and solutions within our sophisticated production environment Here are some of the tools and technologies we use to achieve this: Python, Go, Puppet, Kubernetes, Elasticsearch, Prometheus, HAProxy, Cassandra, Kafka etc What youll be Doing: Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products; Take ownership of one or more services and have the freedom to do what is best for our business and customers; Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again; Build effective monitoring to monitor the health of your system, and jump in to handle outages; Build and run capacity tests to handle the growth of your systems; Plan for reliability by designing systems to work across our multinational data centers; Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day; Share the on-call rotation and be an escalation contact for incidents (depending on level of role) What youll bring: Solid experience in at least one programming language. Experience with building, operating and maintaining scalable distributed systems, and with operations automation; Experience with Infrastructure as Code technologies; Knowledge of cloud computing fundamentals; Solid foundation in Linux administration and troubleshooting; Understanding of Service level agreements and objectives; Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable; Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus; Good interpersonal skills Proficient command of the English language, both written and spoken
Posted 3 months ago
6 - 10 years
6 - 10 Lacs
Greater Noida
Work from Office
Role: DevOps Engineer Experience: 6 to 10 yrs Location: Greater Noida Work Mode: WFO (All 5 Days from ODC) Shift Timings: 12PM to 8:30 PM You can share your updated resume to asmita.tripathi@coforge.com for immediate consideration along with below details: Exp- Notice Period- CTC- ECTC- Current Location- Open for Greater Noida- Ok to work from office(5 days)- Key skills: AWS Cloud Experience (Must have) CICD pipeline experience (preferably GitLab but not vital if not) (Must have) Terraform (Must have) Docker, Kubernetes (Must have) Ansible (Good to have) Linux admin experience (Good to have) Knowledge of Database and sql (not expert but just aware of it) (Good to have) Experience in observability(ie alerts, dashboards - splunk, dynatrace, Prometheus, grafana) (Good to have) Some scripting (Python, Shell) (Good to have) Security fundamentals (i.e cloud security) (Good to have)
Posted 3 months ago
4 - 6 years
2 - 4 Lacs
Mangaluru
Work from Office
Roles and Responsibilities: Respond to user requests for technical support and resolve issues in a timely manner. Install, configure, and troubleshoot hardware, software, and peripheral devices. Proficient knowledge of Windows and Mac, Linux operating systems (install/Reinstall, configuration, troubleshooting) Experience in Gsuite administration, creating email id's, groups etc. Handson experience on firewall (preferred: Sophos firewall) and wifi access points. Experience in restoring the backup configuration to new firewall incase of firewall failure and updating the firmware. Handson experience in Antivirus endpoint protection with central dashboard (preferred: Sophos intercept X Advanced) Knowledge of managing users access in Gitlab and Jira. Basic knowledge of AWS Cloud services like IAM, EC2, S3 buckets. Knowledge of any ticketing tools. Knowledge of any MDM, Active Directory is good to have. Experience in VPN implementation and resolving the issues related to vpn connectivity is required. Experience in coordinating with Hardware Vendors (Dell/Acer tech support) for resolving hardware issues of laptop under warranty. Maintain and update hardware and software inventory, as well as documentation of support activities. Assist in the planning and implementation of software and hardware upgrades. Train users on basic software and hardware functionality and provide guidance on best practices. Perform routine maintenance tasks, such as system backups, software updates, and antivirus scans. Ensure compliance with company policies, procedures, and security standards. Knowledge of network protocols, network troubleshooting. Experience in participating in ISO auditing. Good communication skills. Disposal & Track of Assets. List of tools are using - Manage engine End point central, Sophos endpoint Generate the reports ISO weekly & Monthly, Audit of server & Network every 6 months- Vulnerability Assessment and Penetration Testing
Posted 3 months ago
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