Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 10.0 years
8 - 12 Lacs
Mumbai
Work from Office
Role Purpose Required Skills: 5+Years of experience in system administration, application development, infrastructure development or related areas 5+ years of experience with programming in languages like Javascript, Python, PHP, Go, Java or Ruby 3+ years of in reading, understanding and writing code in the same 3+years Mastery of infrastructure automation technologies (like Terraform, Code Deploy, Puppet, Ansible, Chef) 3+years expertise in container/container-fleet-orchestration technologies (like Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, zookeeper) 5+ years Cloud and container native Linux administration /build/ management skills Key Responsibilities Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services Primarily Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions Involved in Pull Requests for site reliability goals Advocate IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE Ownership of reliability, up time, system security, cost, operations, capacity and performance-analysis Monitor and report on service level objectives for a given applications services. Work with the business, Technology teams and product owners to establish key service level indicators. Ensuring the repeatability, traceability, and transparency of our infrastructure automation Support on-call rotations for operational duties that have not been addressed with automation Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload in-check. Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. Mandatory Skills: Network Voice Admin.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience5-8 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience5-8 Years.
Posted 2 months ago
4.0 - 9.0 years
7 - 11 Lacs
Pune
Work from Office
Enable profiles here on to prirority Mandatory skill - working on developing of chef cookbook. LocationsPrimary-Pune, Secondary-Kochi/CMDC. The primary skill required in Abbott is Cohesity , NetBackup is secondary. The reason why we seek out NBU proficient candidates is because they can be trained and transitioned to support Cohesity. Taking someone with "basic backup" training is not something we can afford especially when we are looking to fill in L2 and L3 positions. I hope that explains. candidates who are well versed with NetBackup. Rates including Mark up - 150 K/M - 160 K/M profiles to be submitted along with the below questionnaire. Do you have a valid RHCE certification and hands-on experience with RHEL systems Are you experienced in writing code in Perl, Ruby, and Python Do you have experience with network service protocols and troubleshooting Have you written Chef cookbooks, and are you familiar with CINC Do you have experience in creating and managing RPM packages Do you have knowledge or experience with CI/CD tools and pipelines Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations
Posted 2 months ago
8.0 - 10.0 years
8 - 12 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience8-10 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Linux Admin. Experience3-5 Years.
Posted 2 months ago
5.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Role Purpose Required Skills: 5+Years of experience in system administration, application development, infrastructure development or related areas 5+ years of experience with programming in languages like Javascript, Python, PHP, Go, Java or Ruby 3+ years of in reading, understanding and writing code in the same 3+years Mastery of infrastructure automation technologies (like Terraform, Code Deploy, Puppet, Ansible, Chef) 3+years expertise in container/container-fleet-orchestration technologies (like Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, zookeeper) 5+ years Cloud and container native Linux administration /build/ management skills Key Responsibilities Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services Primarily Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions Involved in Pull Requests for site reliability goals Advocate IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE Ownership of reliability, up time, system security, cost, operations, capacity and performance-analysis Monitor and report on service level objectives for a given applications services. Work with the business, Technology teams and product owners to establish key service level indicators. Ensuring the repeatability, traceability, and transparency of our infrastructure automation Support on-call rotations for operational duties that have not been addressed with automation Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload in-check. Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin.
Posted 2 months ago
8.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Mandatory Skills: Cloud Infra ReArchitecting. Experience8-10 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Linux Admin Experience: Rehat/SUSE OS installation & configuration with Clustering DRDB Experience of working on the Redhat/SUSE Linux on Azure Cloud Minimum knowledge of Azure Cloud Experienced in Production Server Environment and clustering Redhat/Suse OS PCS Clustering with DRDB technology. Handling Data center operations and implementation Must be proficient in build and installation procedures of RHEL,SuSE,CentOS etc., and be able to handle multiple Unix environments. Must be proficient in troubleshooting configuration issues related to Clusteredenvironments,RedHat Clusters, SuSe HA with Pacemaker. Understand Virtualization technologies on Unix environments like KVM,Xenlibvirtd,Containers on Linux or Docker and familiar with VMware hosted environments. Fair understanding of storage,disk management and networking on Vmware environments Basic understanding of Networking like bonded VLANs, tagged VLANs on virtual and physical environments. Should beable to build LLD and Build SOPs Documentation skills,Vendor Management,Build, Migration and up gradation Handling escalated incidents,Participating in Change review meetings, and reportingand dash boards Technology Skills & Troubleshooting Experience on: Redhat/SUSE OS installation & configuration with Clustering Supporting escalated tasks/incidents. Strong expertise file system management Strong expertise in OS,S/W, Patch Management High Availability / BCP, review& implementation Expert in Virtualization/Cloud technologies with SUSE Capacity PlanningandVendor Management Expertise in automation and reduction of manual efforts thru Scripting/tools Proficient in Shell scripting/Python scripting. Good to have: Expertise on mid range & enterprise servers Good working knowledge of Storage and Backup products OS installation & configurationandVolume Manager Administration NFS, DNS, Auto mount administration S/W & Patch management,H/W troubleshooting & Vendor coordination Capacity, Change,andConfiguration management Shell/Perl ScriptingandProficient in OS hardening Good skills on documentation related to Build/Tests reporting, LLD/HLD design docs. Must be proficient in handling customer escalations and mentoring the team on best practices and technical guidance. Proficient in presentation skills and handle customer facing technical discussions. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience5-8 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience3-5 Years.
Posted 2 months ago
8.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. - Location Pune, Maharashtra, India - 24/7 Operations (Yes/No)Yes - General Shift (Yes/No) As per the client's requirement - All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills
Posted 2 months ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience1-3 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Solaris Admin. Experience3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Detailed knowledge of Cohesity Data Protect Configure file system backups, VM snapshot backups, and database backups, as well as perform data restores as needed. Conduct regular health checks on backup systems and monitor daily backup jobs to ensure optimal performance. Troubleshoot and resolve issues related to backup failures, ensuring data integrity and availability. Strong interpersonal skills B24 to 7years of exp. Knowledge of Veritas NetBackup, Linux and Windows Operating Systems Ability to work off-hours when required Ability to provide on-call support Ability to resolve issues before they become critical Innovative, self-motivated, and able to interact with all levels of the organization VMware, Application and Database specific backup and restoration (Preferably Cohesity) Provide day-to-day support and administration of Cohesity Work on performance analysis and troubleshooting Understanding of Data Protection & Recovery strategies Experience with Backup Configuration and Error Handling Experience with Restoration of Backups (VM, DB, Filesystems) Knowledge of Storage Hardware Architectures (DC SAN) Familiarity with Application demands (Storage and Backup wise) Experience working in a distributed file systems environment Location - Pune / Kochi Exp 4 - 7 CBR - 185K Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: BackupExec Backup. Experience3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience5-8 Years.
Posted 2 months ago
4.0 - 6.0 years
6 - 7 Lacs
Chennai
Work from Office
Job Title : Linux/UNIX administration Location State : Tamil Nadu Location City : Chennai Experience Required : 4 to 6 Year(s) CTC Range : 6 to 8 LPA Shift: Day Shift Work Mode: Onsite Position Type: C2H Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. About The Job: Linux/UNIX administration Essential Job Functions: Linux/UNIX administration Qualifications: Skills Required: Unix Administration E0 Experience Range in Required Skills: 4 to 6 Essential Skills: Linux/UNIX administration Desirable Skills: Linux/UNIX administration How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000
Posted 2 months ago
3.0 - 6.0 years
0 - 1 Lacs
Pune, Chennai, Bengaluru
Work from Office
Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with Linux with Devops years of experience in 3 - 6 years to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to Vigneshwaran.Suresh@cognizant.com JD: KEY RESPONSIBILITIES Creating test plans, scripts and automated pipelines Executing continuous testing Running I/O, network and application benchmarks Contributing to QA and development of the overall platform, test harness and programming environment Further responsibilities include: Documentation Troubleshooting, bug triage and resolution SKILLS Must have skills: Core Linux & Systems Skills Linux administration experience (3yrs+) Strong shell scripting, python & automation (3yrs+) Core HPC skills Experience with using a job scheduler (SLURM or PBS) Experience with spack and environment modules/lmod Devops & Automation Ansible & terraform and/or bicep Containerization - Apptainer and Docker Git, Azure Devops, pipelines Documentation skills (wiki/markdown) Additional desired skills: Azure administration
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Job Title : Senior Cloud Ops Engineer Who we are The pharma industry is shifting from chemistry to IT, it s critical to deliver digital solutions right now - even as we develop innovations for the future. At Roche we are passionate about transforming patients lives and we are fearless in both decision and action. You will be part of a team of engineers working on cutting edge technologies: combining Cloud and DevOps engineering skills to build a foundation for healthcare solutions. We are motivated and passionate to accelerate Roche Digital products lifecycle in a secure, compliant, and cost effective cloud environment. Our team believes individuals can make a difference and values innovation. Who you are As a Cloud engineer you have 5+ years of experience in below technologies: AWS Infra services like (EC2, EKS, ECS, S3, VPC, Route53, RDS) Infrastructure provisioning and decommission, testing (Terraform) CI/CD (Jenkins/Gitlab) Scripting and Cloud automation- Shell scripting/Ansible Logging and monitoring (ELK. CheckMk,) Release and Deployment experience Linux OS patching L2 & L3 Linux Administration SSL Certifications Tableau administration and troubleshooting SSL Certificate installation, renewal Nice to have: Third party Logging and Monitoring tools Certifications (AWS) In addition, interpersonal skills are really important to us. As a distributed team working together and remotely, communication is essential. We truly believe that everyone has a talent, and we would like to support both your professional and personal growth within our company. If you are proficient with most of the technologies listed above, send us your resume. We would be happy to have you as part of our team! Who we are A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let s build a healthier future, together. Roche is an Equal Opportunity Employer. "
Posted 2 months ago
5.0 - 8.0 years
12 - 16 Lacs
Hyderabad, Bengaluru
Hybrid
first round - Virtual mode second round - Face to face mode @ hyderabad work mode - Hybrid(4 days in office, friday remote)
Posted 2 months ago
5.0 - 10.0 years
10 - 14 Lacs
Mumbai
Work from Office
Role Purpose Required Skills: 5+Years of experience in system administration, application development, infrastructure development or related areas 5+ years of experience with programming in languages like Javascript, Python, PHP, Go, Java or Ruby 3+ years of in reading, understanding and writing code in the same 3+years Mastery of infrastructure automation technologies (like Terraform, Code Deploy, Puppet, Ansible, Chef) 3+years expertise in container/container-fleet-orchestration technologies (like Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, zookeeper) 5+ years Cloud and container native Linux administration /build/ management skills Key Responsibilities Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services Primarily Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions Involved in Pull Requests for site reliability goals Advocate IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE Ownership of reliability, up time, system security, cost, operations, capacity and performance-analysis Monitor and report on service level objectives for a given applications services. Work with the business, Technology teams and product owners to establish key service level indicators. Ensuring the repeatability, traceability, and transparency of our infrastructure automation Support on-call rotations for operational duties that have not been addressed with automation Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload in-check. Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin. Experience1-3 Years.
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
67493 Jobs | Dublin
Wipro
26746 Jobs | Bengaluru
Accenture in India
21683 Jobs | Dublin 2
EY
20113 Jobs | London
Uplers
14352 Jobs | Ahmedabad
Bajaj Finserv
13841 Jobs |
IBM
13289 Jobs | Armonk
Accenture services Pvt Ltd
12869 Jobs |
Amazon
12463 Jobs | Seattle,WA
Amazon.com
12066 Jobs |