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6.0 - 11.0 years

18 - 22 Lacs

Chennai, Bengaluru

Work from Office

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND, Chennai,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. About Applied Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future. Our Team Our team is developing a high-performance computing solution for low -latency and high throughput image processing and deep-learning workload s that will enable our Chip Man ufacturing process control equipment to offer differentiated value to our customers. Your Opportunity As an HPC Architect , you will get the opportunity to architect high-performance computing solutions from scratch and design/ optimize all aspects (Compute , Memory, Network ing , Storage) for better cost of Ownership. Roles and Responsibility As an architect , you will be responsible for design ing HPC infrastructure solutions, including compute , networking, storage, and workload management components . You will work closely with cross-functional teams, including Hardware, S oftware, product management , and business stakeholders, to understand compute workload and translate them into Platform architecture and designs that meet business needs . You will c reate and maintain detailed system architecture diagrams and specifications. You will e valuate and select appropriate hardware and software components for HPC environments You will Install, configure, and maintain HPC systems, including hardware, software, and networking components You will d evelop and implement automation scripts for system management and deployment." You will be a s ubject Matter expert to unblock depe n dent teams in the HPC domain. You will be expected to develop system benchmarks , profile systems to understand bottleneck s, optimize workflows and processes to improve cost of ownership. Identify and mitigate technical risks and issues throughout the HPC development life cycle . Ensure that Compute Cluster is resilient, reliable, and maintainable. You will be expected to stay abreast of the latest HPC technologies, including Hardwa re, Software and Networking Solutions Your primary focus will be to understand the compute workload and design HPC cluster with right combination of Nodes, CPU/GPU, Memory, Interconnects and storage to have optimum performance at minimum cost of Ownership. Our Ideal Candidate Someone who has the drive and passion to learn quickly , has the ability to multi- task and switch contexts based on business needs . Qualifications In-depth experience with Linux System administration and Hardware/Software Configuration . Strong knowledge of HPC technologies including cluster computing, high speed interconnects (InfiniBand, RoCE), parallel filesystems ( Lus tre, GPF S, BeeGFS etc ) Experience in creating , maintaining Operating System images with different installation and boot schemes Extremely good with automation tools like Ansible, Chef, Salt-Stack and Scripting languages (Python and Bash) Experience in C reating , maintaining Storage Solution s with different RAID configuration . A bility to design storage solution for different IOPS, Access patterns ( Random vs Sequential RW ) and tun e storage and filesystems for better performance. Good of knowledge Networking concepts including IP addressing, routing, protocols and Switch configuration for RDMA, VLAN configuration, network bonding etc. Good Knowledge Virtualization, Hardware and Software Hypervisors Good kno wledge of containerization technologies like docker, singularity . Experience in Software Defined Networking and Storage. Experience in setting-up remote management protocols like IPMI, Red fish etc. Experience in setting-up and using monitoring systems like Prometheus, Grafana . Experience System profiling and custom tuning for target workload for higher performance and low cost of ownership Very good written and verbal communication skills. Very good in Technical documentation meant to serve as manuals for non-experts in the f ield. Additional Qualifications Experience in HPC Cluster management and Work-load orchestration software ( e.g. SLURM , Torque, LSF) Experience in Setting-up Deep-learning training/ inference solutions . Experience in Private cloud infrastructure like Kubernetes, OpenStack, CloudStack etc. Experience in Distributed High Performance Computing and Parallel programming frameworks Good knowledge of Low-latency and high-throughput data transfer technologies (RDMA on RoCE, InfiniBand) Education Bachelors Degree or higher in Computer science or related Disciplines. Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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2.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Our vision is to transform how the world uses information to enrich life for all, Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever, Responsibilities And Tasks You will work regularly with Microns Business Units to ensure solutions meet or exceed business requirements You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings, As part of your responsibilities you will be required to: Provide day to day technology directions in the area of Storage and Linux environment, Maintain global collaboration with the other world wide HPC team members, Day to day operational support Incident management and problem management Project execution Innovation Specific Responsibilities Include (but Are Not Limited To) Daily monitoring and sanity checking of storage infrastructure Help tune performance and ensure high availability of the storage nodes Perform day to day storage management activities and support engineering team requests and requirements Architect, Install and implement the new storage devices time to time Design and develop storage infrastructure monitoring tools help in forecasting the future problems Respond to performance issues identified by alerting and other reporting incidents Evaluate and implement new storage technologies time to time, Collaborate with Linux, LSF and other HPC team members in the team Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies, Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, Creating all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team, Qualifications And Experience Minimum 6+ years of experience managing enterprise grade NetApp and Isilon storage clusters, Strong knowledge on storage technologies, concepts and architecture, Knowledge of storage hardware architectures Experience working in a distributed file systems environment Work on performance analysis and troubleshooting Experience with data storage applications and cloud-based file systems Experience on backup and data recovery strategies Strong Linux administration skills, Understanding VMWare technologies and job management platforms is a plus Works effectively with a minimal guidance and support Good analytical skills and strong problem-solving skills Ability to work in a dynamic, fast-faced work environment Stays up-to-date on new technologies to ensure they offer the latest solutions to their clients Experience working in a semiconductor company and HPC environment is a plus, Education S About Micron Technology, Inc, We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micronand Crucialbrands Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities ? from the data center to the intelligent edge and across the client and mobile user experience, To learn more, please visit micron /careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards, Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron,

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1.0 - 6.0 years

4 - 4 Lacs

Pune

Work from Office

Roles & Responsibilities: Strong problem-solving and troubleshooting skills Troubleshoot and diagnose complex problems with software and hardware Installation of Routers , Switch , Firewall, LAn Cables Required Candidate profile Windows/Linux OS, NW Equipments like Server, Switch, Firewall, Security Certificates, Installation of Routers , Switch , Firewall, LAn Cables, DevOps and agile working methodologies

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2.0 - 4.0 years

3 - 5 Lacs

Mumbai

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Responsibilities: Assist in System Setup: Help in the installation and configuration of Platform's/Networking/Linux servers (e.g., CentOS, Ubuntu, or RHEL) under guidance. Basic Monitoring: Monitor system performance and ensure that servers are running smoothly with basic supervision. Software Updates & Patches: Assist in applying basic security patches and software updates to maintain system security. User Management: Learn to manage user accounts, groups, and permissions on servers. Security Assistance: Assist in securing Linux servers by applying encryption and decryption techniques for sensitive data. Implement basic encryption (e.g., file system encryption, data-at-rest) and decryption protocols. Ensure user authentication through methods like SSH keys and password policies. Transport Layer Security (TLS/SSL): Help in setting up and managing SSL/TLS certificates for secure communications over networks (e.g., securing web servers with HTTPS). Learn to configure TLS/SSL on services such as Apache, Nginx, or other server applications. Documentation: Help maintain and update system documentation for procedures and configurations. Troubleshooting Support: Assist in troubleshooting minor system or hardware issues with guidance from senior administrators. Backup & Recovery: Help with backup procedures to ensure data integrity and assist in system recovery processes. Collaboration: Work closely with other IT professionals and senior system administrators to learn best practices. Requirements: Understanding of Linux operating systems (e.g., Ubuntu, CentOS, RHEL) and Networking Fundamentals Familiarity with command-line tools and terminal usage. Strong problem-solving attitude and a willingness to learn. Good communication skills and the ability to work in a team. Basic networking knowledge (e.g., DNS, IP addressing, TCP/IP). Interest in security concepts like encryption, decryption, and authentication methods. Familiarity with basic Transport Layer Security (TLS/SSL) and its implementation in web servers is a plus. Interest in automation and system management tools is a plus (e.g., Bash scripting). Benefits: Exposure to working with senior Linux administrators. Opportunities for career advancement within the organization. [List other benefits like health insurance, paid leave, etc.]Role & responsibilities

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5.0 - 9.0 years

10 - 14 Lacs

Bengaluru

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About the job Software engineer- Gitlab admin Were seeking a Software engineer- Gitlab admin for one of our client based in Bengaluru. This is a full time opportunity and work from office is mandatory. Only apply if you are keen to work from office. Preferred Experience : 6+ Years Roles and Responsibilities: GitLab setup administration Implement best practices to improve pipeline performance AWS with Terraform coding Linux administration troubleshooting Strong coding skills in any language (preferably Python) Familiar with container technologies (Docker / Kubernetes) Good knowledge of infrastructure and application monitoring (Prometheus / Grafana / Could watch)

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3.0 - 8.0 years

5 - 15 Lacs

Chennai, Mumbai (All Areas)

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Walk-In Drive 24th May 2025 (Saturday) | Clover Infotech We’re hiring experienced professionals for Mumbai (Airoli) and Chennai locations! Interview Date: 24th May 2025 (Saturday) Time: 10:00 AM – 4:00 PM Locations: Mumbai (Airoli): 702, B-wing, 7th Floor, Reliable Tech Park, Thane – Belapur Road, MIDC, Airoli, Navi Mumbai – 400708. Chennai: Bhushan Towers – 1st Floor (DBS Bank Building), Mount Road, Opp. LIC Building, Chennai – 600002. Open Positions: Linux System Administrator – Mumbai & Chennai AIX System Administrator – Mumbai & Chennai Oracle DBA – Mumbai & Chennai SQL DBA – Chennai VMware and Nutanix Administrator – Mumbai Storage Administrator (Dell, IBM, Cisco, NetApp, Hitachi, Brocade) – Mumbai & Chennai Experience: 3+ Years Education: Graduation in any stream (Preference: BE/ B.Tech , B.Sc ., MCA, M.Sc . in IT or Computer Science) Requirements: Comfortable with rotational shifts & working from office Strong communication skills in English Formal attire Carry a hard copy of your resume Refer candidates by emailing: visalakshi.yellampalepu@cloverinfotech.com

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3.0 - 5.0 years

15 - 17 Lacs

Bengaluru

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About the Role Own the deployment, scaling and hardening of our Kubernetes-based infrastructure. Automate end-to-end provisioning, ensure security and high availability, and troubleshoot production incidents. Key Responsibilities Kubernetes: Deploy, manage & optimize clusters (on-prem, EKS/GKE/AKS) IaC & GitOps: Automate with Terraform, Helm charts & Argo CD (or similar) CI/CD: Build/maintain pipelines (Jenkins, GitHub Actions, etc.) Monitoring: Implement Prometheus, Grafana & ELK for metrics, logs & alerts Troubleshooting: Diagnose container networking, storage & performance issues Security: Enforce RBAC, network policies & image-scanning best practices DR & Optimization: Define backup/restore strategies and cost-control measures Collaboration: Partner with dev teams on containerization and CI/CD workflows Required Qualifications 3-5 yrs in infrastructure, SRE or DevOps roles Hands-on Kubernetes (cluster lifecycle, Helm, CRDs) Linux administration & Bash scripting; networking tools (ip, netstat, tcpdump) IaC with Terraform/Ansible; deep Docker knowledge Monitoring with Prometheus/Grafana & ELK Automation scripting in Bash, Python or Go; Git proficiency; production debugging Preferred Skills Managed K8s services (EKS/GKE/AKS) Advanced IaC/GitOps (Argo CD, Terraform, Helm) Service mesh (Istio, Linkerd) Container security (Trivy, Clair) Custom tooling via Bash/Python automation

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5 - 10 years

5 - 15 Lacs

Hyderabad, Chennai

Hybrid

Databuzz is Hiring for GCP cloud Engineer(HYD/Chennai) -5+ Yrs -Hybrid- Immediate joiners Please mail your profile to alekya.chebrolu@databuzzltd.com with the below details, If you are Interested. About DatabuzzLTD: Databuzz is One stop shop for data analytics specialized in Data Science, Big Data, Data Engineering, AI & ML, Cloud Infrastructure and Devops. We are an MNC based in both UK and INDIA. We are a ISO 27001 & GDPR complaint company. CTC - ECTC - Notice Period/LWD - (Candidate serving notice period will be preferred) Position: GCP cloud Engineer(HYD/Chennai) -5+ Yrs -Hybrid Exp -5+ yrs Mandatory Skills: Should have L2 level support on all aspects of Google cloud administrative capabilities and also have knowledge on Denodo capabilities Should have Experience in Linux operating systems in server environments Familiarity with Automation using Terraform and Ansible would be preferred Should have Knowledge on Gitlab integration with Denodo for code promotion and version control Familiarity with Python scripting for Denodo integrations Google Cloud Console capabilities Regards, Alekya Talent Acquisition Lead alekya.chebrolu@databuzzltd.com

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2 - 4 years

5 - 10 Lacs

Chennai

Work from Office

Professional Experience 2 to 4 + Years, relevant for Engineer Position Experience with Linux Administration Experience with Linux Patching Experience with software package creation in Linux/windows. Experience in linux automation. Familiarity with a Landscape and Gitlab Role & responsibilities Ensure the 24X7 availability of all systems, applications, and infrastructure Experience in windows & Linux OS installation, Software and Patch management Strong knowledge on Redhat, Ubuntu & CentOS Linux operating systems Good knowledge about the Linux system files, boot process and Run levels Managed and installed software packages using APT/YUM and RPM/DEB created repository files for offline Workstation/servers. Managing and maintaining patch management (Distribution of Patches, Hotfixes and other updates)and able to Troubleshoot and analyse the root cause of issues. In-depth experience with Linux and Window families configurations and applications - imaging, deployment, and automations Experience using GitLab CI/CD Experience writing skill in bash script & python Experience in Software Deployment tools (SCCM,Intune & Altiris) Should have good working Knowledge in operating systems Ubuntu,RHEL, Windows 11, Windows 2016 and 2019 Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware and software issues on workstation in a timely and accurate fashion Knowledge of Microsoft Active Directory environment Knowledge of Cloud desktop infrastructure Review new technology according to company direction Coordinate with other staff, to prioritise and work on continuing to improve existing systems Track and input time on tickets Stay current with system information, changes and updates Ability to speak to a non-technical audience about technical problems Apply, (communicate and ensure if manager) the compliance with the procedures and Environmental, Safety and Security good practices, to know, for their activities and the activities of subcontractors, the potential risks and their consequences, be there attentive and be reagent and know the associated action plans.

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8 - 10 years

8 - 12 Lacs

Pune

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

7 - 11 Lacs

Pune

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Contract Job TitleIncident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. - Location Pune, Maharashtra, India - 24/7 Operations (Yes/No)Yes - General Shift (Yes/No) As per the client's requirement - All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity ? KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6 - 10 years

20 - 25 Lacs

Chennai

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Long Description Production Engineer (Network Automation) Mandatory Skills: Enterprise Linux (RHEL/Alma/Rocky/Oracle), Chef/CINC, Shell (bash), Redhat Certification (RHCE). Environment:: RHEL, Chef/CINC & Screwdriver (CI/CD) . Coding: Perl, Python, C++, ruby , shell etc. TroubleshootingUnderstanding of fundamental network and service protocols and how to diagnose them. DevelopmentTeam members are expected to drive product improvement. AttitudeFriendly, enjoys working with others and will keep up with and learn new technology. Minimum Qualifications BS degree or equivalent industry experience. Typical candidates have a BS degree in Computer Science, Electrical Engineering or 5 years of equivalent experience. Candidates must be comfortable coding and be willing to learn or code in a variety of languages. Perl, Python, & Ruby (Not expecting someone to be an expert in all of them) Candidates must understand basic networking principles and can explain how and why packets flow the way they do. Candidates must have a base understanding of RHEL and how to manage and troubleshoot such systems using automation (Chef/CINC or Ansible). Candidates must have experience of creating software packages (RPMs using rpmbuild) Good to have knowledge on CI/CD workflows (example Jenkins, GitHub Actions & Screwdriver). About The Role ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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- 5 years

8 - 12 Lacs

Pune

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose Required Skills: ¢ 5+Years of experience in system administration, application development, infrastructure development or related areas ¢ 5+ years of experience with programming in languages like Javascript, Python, PHP, Go, Java or Ruby ¢ 3+ years of in reading, understanding and writing code in the same ¢ 3+years Mastery of infrastructure automation technologies (like Terraform, Code Deploy, Puppet, Ansible, Chef) ¢ 3+years expertise in container/container-fleet-orchestration technologies (like Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, zookeeper) ¢ 5+ years Cloud and container native Linux administration /build/ management skills ? Key Responsibilities ¢ Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services ¢ Primarily Linux Administration, managing a fleet of Linux and Windows VMs as part of the application solutions ¢ Involved in Pull Requests for site reliability goals ¢ Advocate IaC (Infrastructure as Code) and CaC (Configuration as Code) practices within Honeywell HCE ¢ Ownership of reliability, up time, system security, cost, operations, capacity and performance-analysis Monitor and report on service level objectives for a given applications services. Work with the business, Technology teams and product owners to establish key service level indicators. ¢ Ensuring the repeatability, traceability, and transparency of our infrastructure automation ¢ Support on-call rotations for operational duties that have not been addressed with automation ¢ Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. ¢ Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload in-check. ¢ Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities. ¢ Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6 - 8 years

14 - 24 Lacs

Hyderabad, Mumbai (All Areas)

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we are hiring for Job Position - Senior Azure DevOps Engineer Experience - 6 - 9 Years Notice Period - Only Immediate Joiner can Apply ( Serving Notice Period max 5 Jun 2025 ) Location - Bangalore Mandatory skills: Azure DevOps, CI/CD pipelines, Azure infrastructure (VMs, networking, storage), Linux administration, IaC (ARM Templates/Terraform/Bicep), Git, scripting (Bash/PowerShell/Python), web servers (Apache, NGINX, Tomcat), and monitoring tools (Azure Monitor/Log Analytics). Interested Candidate please share your CV's on rutuja.s@bwbsol.com / 9850368787

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4 - 8 years

10 - 15 Lacs

Chennai

Hybrid

Mandatory key Skills - We are seeking a skilled Linux Administrator with strong infrastructure expertise . The candidate should have hands-on experience with Ansible & Basic knowledge on cloud concepts and a solid understanding of ITIL principles . Linux Admin, RHEL upgrade, LVM, Patching ,Memory Management , Ansible

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8 - 12 years

20 - 25 Lacs

Bengaluru

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About The Role ? ? ? ? Mandatory Skills: AWS Cloud Operations. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

7 - 11 Lacs

Mumbai

Work from Office

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

5 - 9 Lacs

Chennai

Work from Office

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

7 - 11 Lacs

Hyderabad

Work from Office

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Linux Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

7 - 11 Lacs

Pune

Work from Office

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

7 - 11 Lacs

Chennai

Work from Office

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

6 - 10 Lacs

Chennai

Work from Office

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Linux Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

4 - 7 Lacs

Hyderabad

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Pune

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Bengaluru

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Linux Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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