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3.0 - 5.0 years

5 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.: Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Role Purpose Min 1-1.5 yrs. of experience on Avaya voice Platform. 24 * 7 support Monitoring and providing break fix services to DHL offices in Chennai. Configuration of extension and Agent ID. Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices. Should know how to take trace. Providing technical support to end user on Avaya and related queries. Should be well experienced on Avaya IP phones installation, configuration and troubleshooting. Should familiar with Avaya Phone configuration techniques. Should have hands on experienced on Avaya software such as 1x telecommuter or any other soft phone techniques. Should have the knowledge on vector, VDN and announcement. Should know the ACM ( Avaya Communication Manager) and Gateway function in detail. Troubleshooting, logging calls for L2 incidents follow up with Service provider until closure of incident. Hands on experienced on Avaya dialer techniques, Skype, Audio code etc Coordination with Malaysia and purge team ( DHL ITS team) for L2/ L3 support. Monitoring of Trunk Monitor of PRI lines ( MTNL, BSNL, TATA, BSNL, MTNL, Reliance, Airtel etc. Attending to monitor and breakdown calls of PRI/ BRI leased line at L1 level & follow up with service provider. Work with internal & external stakeholders to address the incident. Familiar with service desk ticketing application. Vendor management. Managing end-to-end user queries related to Avaya and related device. Reasonable English Ability to work in window of 8am to 8 pm. ( 9hrs rotational shift) Ready to work 6 days week Readiness to work on week offs sometimes on need basis Avaya voice skills experience is a must Client interview to happen post which position shall be closed Candidate worked on call center environment will be right fit for the requirement. Candidate from VIS network and AGC Company will be preferred. 1) 24*7 support Availability; 8* 8 Support; 9 hours working Monday to Saturday; Rotational shift except Night 2) Monitoring and providing break fix services to DHL offices in Chennai. 3) Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices. 4) Providing technical support to end user on Avaya and related queries. 5) familiar with Avaya Phone configuration techniques and have the knowledge on vector, VDN and announcement. 6) L2 incidents follow up with Service provider until closure of incident. 7) Hands on experienced on Ameyo dialer techniques, Skype, Audio code etc 8) Coordination with Malaysia and purge team ( DHL ITS team) for L2/ L3 support. 9) Monitoring of Trunk and PRI lines ( MTNL, BSNL, TATA, BSNL, MTNL, Reliance, Airtel etc. 10)Work with internal & external stakeholders to address the incident. 11)Familiar with service desk ticketing application. 12)Vendor management. 13)Managing end-to-end user queries related to Avaya, Audio, Ameyo dialer and related device. 14)Good English 15)Ability to work in window of 9am to 6 pm. ( 9hrs rotational shift) 16)Ready to work 6 days week 17)Readiness to work on week offs sometimes on need basis

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years. >

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8.0 - 10.0 years

8 - 12 Lacs

Hyderabad

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Must gave have relevant experience and in-depth knowledge in any PostgreSQL administration taskA database administrator's responsibilities can include the following tasks: Perform installations and upgrades of PostgreSQL (Preferably PPAS 9.4+ Plan and perform DB Patching Knowledge of Database backups / Troubleshoot failures, query execution plans, performance tuning technique Define maintenance plans Configure / Troubleshoot Replication (BSR / xDB SMR / xDB MMR) Set up disaster recovery Perform Fail-over and Fail-backs Hands-on knowledge in Oracle to Postgres DB Migratio Monitor servers through PE Capacity plannin Script database changes Knowledge of NOSQL databases Experience with latest versions PostgreSQL EDB versions User Administration and Securit Location :Pune CBR -160/per month JD Detail PostgreSQL Must gave have relevant experience and in-depth knowledge in any PostgreSQL administration taskA database administrator's responsibilities can include the following tasks: Perform installations and upgrades of PostgreSQL (Preferably PPAS 9.4+ Plan and perform DB Patching Knowledge of Database backups / Troubleshoot failures, query execution plans, performance tuning technique Define maintenance plans Configure / Troubleshoot Replication (BSR / xDB SMR / xDB MMR) Set up disaster recovery Perform Fail-over and Fail-backs Hands-on knowledge in Oracle to Postgres DB Migratio Monitor servers through PE Capacity plannin Script database changes Knowledge of NOSQL databases Experience with latest versions PostgreSQL EDB versions User Administration and Security Mandatory Skills: PostgreSQL Database Admin. Experience: 8-10 Years.

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

Work from Office

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Are you a seasoned DevOps professional with a passion for scalable cloud infrastructure and automationJoin our team and help shape resilient, high-performing systems that power the future of our tech stack! We're looking for a Senior DevOps Engineer with 7"“10 years of hands-on experience in designing, building, and managing cloud environments"”particularly on AWS, and driving automation through Terraform, Ansible, and Azure DevOps CI/CD pipelines. TITLESenior DevOps Engineer REPORTING TO IT Operations Manager WORKING LOCATION Bangalore, India JOB RESPONSIBILITIES: Cloud Infrastructure Design & Management: Design scalable and highly available cloud infrastructure, networks, and security. Provision and maintain AWS infrastructure, including EC2, RDS, and other services. Understand and manage AWS infrastructure components such as IAM, EC2, VPCs, Subnets, Route Tables, ALBs, NLBs, DNS amongst other cloud objects. Optimize cloud resources for cost-efficiency and performance. Prepare and analyse infrastructure-related architecture documentation. Automation and CI/CD: Automate infrastructure management using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Implement and manage CI/CD pipelines using Azure DevOps. Automate tasks including deployments, monitoring, and backups using PowerShell, Bash, and Python. Security and Monitoring: Integrate security best practices into DevOps pipelines to ensure secure application delivery. Implement infrastructure monitoring using tools like ICINGA. System Administration: Administer Windows and Linux systems, including group policies, patch management, log management, amongst others. Collaboration and Training: Work closely with development teams to ensure smooth application deployment. Provide training and mentoring to junior engineers on cloud deployment and management. Disaster Recovery and Kubernetes Management: Design and test disaster recovery plans for business continuity. Manage Kubernetes clusters for container orchestration and scalability. REQUIRED EXPERIENCE AND S: Experience: 7-10 years of experience in DevOps or related roles. Proven expertise in designing and managing scalable, highly available cloud infrastructure. Hands-on experience with IaC tools such as Terraform and Ansible. Extensive experience with Azure DevOps for CI/CD pipeline automation. Strong scripting skills in PowerShell, Bash, Shell Scripting and Python. Experience integrating security best practices into DevOps pipelines. Proficiency in monitoring tools, preferably ICINGA. Expertise in AWS AWS services including EC2, RDS, IAM, VPCs, Subnets, Route Tables, ALBs, NLBs, and DNS. Solid background in Windows and Linux administration including patch management. Ability to prepare and analyze infrastructure architecture documentation. Experience in cloud cost optimization and infrastructure performance tuning. Solid understanding of disaster recovery planning and testing. Experience in Kubernetes cluster management. Strong knowledge of GitHub and experience in managing repositories Technology skills: Cloud Infrastructure & Administration AWS, Azure, and other cloud platforms. CI/CD Pipelines Azure DevOps, Octopus Deploy.

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6.0 - 9.0 years

11 - 16 Lacs

Bengaluru

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The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Are you a seasoned DevOps professional with a passion for scalable cloud infrastructure and automationJoin our team and help shape resilient, high-performing systems that power the future of our tech stack! We're looking for a Senior DevOps Engineer with 7"“10 years of hands-on experience in designing, building, and managing cloud environments"”particularly on AWS, and driving automation through Terraform, Ansible, and Azure DevOps CI/CD pipelines. TITLESenior DevOps Engineer REPORTING TO IT Operations Manager WORKING LOCATION Bangalore, India JOB RESPONSIBILITIES: Cloud Infrastructure Design & Management: Design scalable and highly available cloud infrastructure, networks, and security. Provision and maintain AWS infrastructure, including EC2, RDS, and other services. Understand and manage AWS infrastructure components such as IAM, EC2, VPCs, Subnets, Route Tables, ALBs, NLBs, DNS amongst other cloud objects. Optimize cloud resources for cost-efficiency and performance. Prepare and analyse infrastructure-related architecture documentation. Automation and CI/CD: Automate infrastructure management using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Implement and manage CI/CD pipelines using Azure DevOps. Automate tasks including deployments, monitoring, and backups using PowerShell, Bash, and Python. Security and Monitoring: Integrate security best practices into DevOps pipelines to ensure secure application delivery. Implement infrastructure monitoring using tools like ICINGA. System Administration: Administer Windows and Linux systems, including group policies, patch management, log management, amongst others. Collaboration and Training: Work closely with development teams to ensure smooth application deployment. Provide training and mentoring to junior engineers on cloud deployment and management. Disaster Recovery and Kubernetes Management: Design and test disaster recovery plans for business continuity. Manage Kubernetes clusters for container orchestration and scalability. REQUIRED EXPERIENCE AND S: Experience: 7-10 years of experience in DevOps or related roles. Proven expertise in designing and managing scalable, highly available cloud infrastructure. Hands-on experience with IaC tools such as Terraform and Ansible. Extensive experience with Azure DevOps for CI/CD pipeline automation. Strong scripting skills in PowerShell, Bash, Shell Scripting and Python. Experience integrating security best practices into DevOps pipelines. Proficiency in monitoring tools, preferably ICINGA. Expertise in AWS AWS services including EC2, RDS, IAM, VPCs, Subnets, Route Tables, ALBs, NLBs, and DNS. Solid background in Windows and Linux administration including patch management. Ability to prepare and analyze infrastructure architecture documentation. Experience in cloud cost optimization and infrastructure performance tuning. Solid understanding of disaster recovery planning and testing. Experience in Kubernetes cluster management. Strong knowledge of GitHub and experience in managing repositories Technology skills: Cloud Infrastructure & Administration AWS, Azure, and other cloud platforms. CI/CD Pipelines Azure DevOps, Octopus Deploy.

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4.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Position Overview: IT Application Monitoring and Observability team is global Eurofins team that provides knowledge on operation of IT Systems and IT Infrastructure. Over 61K+ Eurofins employees rely on the services that we are providing to conduct their daily operations. From basic application availability monitoring, through complex process analysis ending on advanced statical and ML/AI methods to proactively counteract any unexpected events that can negatively impact the business. Handling over 6TB of data daily our goals is to collect, process, and visualize data to provide knowledge in easy and understandable way to the end users. As a team member you will be responsible for handling operational activities and supporting other colleagues in maintaining our data pipelines. You will be also leading operational standups and manage ticket execution hence experience in people management would be an additional asset. Primary Skills (mandatory) Linux administration. Containerization concepts with Docker. Familiarity with Elastic stack (Elasticsearch, beats, Logstash). Secondary Skills (nice to have) Familiarity with Grafana tool is an advantage. Familiarity with data visualization and data story telling techniques is an advantage. People management and experience in ticket execution tracking. Additional experience with networking and security concepts would make your application to stand out. EXPERIENCE REQUIRED Minimum 4- 8 years of IT Professional Experience Personal profile Very good English communication skills (concise writing) Very good interpersonal relation skills. Able to engage and influence others to obtain enough follow up and attention. Drive continuous improvement efforts. Ability to work in a complex international environment. Eager to learn and continuously develop personal and technical capabilities. Consultant mindset. Qualifications Qualifications Bachelor"™s degree in computer science, Information Technology, or a related field LanguagesFluent English

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years. >

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years. >

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years. >

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3.0 - 5.0 years

5 - 7 Lacs

Gurugram

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years. >

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years. >

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years. >

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4.0 - 9.0 years

3 - 7 Lacs

Mumbai, Pune, Bengaluru

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Your Role Strong background in Linux systems, automation, and cloud infrastructure, with a passion for optimizing performance and ensuring system reliability. Install, configure, and maintainLinux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Configure and manage logical volume management (LVM), RAID, and file systems. Implement and enforce security policies for user access and authentication. Manage Linux systems in cloud environments (AWS, Azure, GCP). Support / Perform OS Build & upgrade initiatives to address obsolescence remediation. Your Profile Expertise inLinux administration, shell scripting, performance tuning, system security monitoring, troubleshooting, implementation, deployment and automation to ensure high availability and performance of critical systems. 4 to 12 years of hands-on experience in installation, configuration, and maintaining Linux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Manage core services such as DNS, DHCP, NTP, NFS, Samba, Apache/Nginx, SSH, and FTP. A proactive mindset with a passion for automation and continuous improvement What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System

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1.0 - 3.0 years

4 - 7 Lacs

Pune

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Job Description for Application Support / Monitoring Requirement : The resource will be monitoring and handling the critical trading / non-trading setup of BFSL including the infra supporting the trading / non-trading application suit. Work Location : Mantri, 1st Floor Experience : 1 plus years Education : Technical background (BE - Preferred , BSc (IT / Comp Sci),) Basic administration of Linux Windows, SQL and MySQL DBs and networks Good understanding of systems and networks is an added advantage To write an effective monitoring job, begin by listing detailed routines, Recommend hardware and software solutions within the trading /non trading setup to meet the organization's needs, define best practices and measures within the existing solution set Assist in the preparation of formal reports in accordance with agreed format following completion of surveillance, face to face and/or desk based compliance monitoring reviews Design and implement monitoring and surveillance controls Oversee the creation and implementation of relevant and consistent monitoring templates causal analysis coding Provide periodic and ad-hoc reports QA and operational excellence of new product releases, focusing on monitoring Should have prior experience in Application and Infra Support / Monitoring Profile. Provide RCAs and track actionable Added Advantage i. Monitoring Trading OMS / Non Trading eco systems including (Infra , Network). 2) Must have at least one certification in the following areas i. Microsoft ii. Linux iii. Cisco

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3.0 - 5.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Redhat OpenShift. Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Mumbai

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Google Cloud Admin. Experience: 5-8 Years.

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2.0 - 4.0 years

0 - 0 Lacs

Ernakulam

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Job Description Install, configure, and maintain desktops, laptops, mobile devices, and internal networks. Manage internal network devices such switches, routers, firewall, access points etc. Manage internal systems such as Active Directory, file servers, internal applications, and intranet portals. Maintain accurate records of all IT hardware and software assets across their lifecycle (procurement to disposal). Manage software licensing, renewals, and ensure usage complies with vendor agreements. Monitor system performance and troubleshoot issues to minimize downtime. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Maintain and monitor internal backups and disaster recovery processes. Create and manage user accounts, access rights, and group policies in line with company security policies. Implement security measures including firewalls, antivirus software, and intrusion detection systems. Document internal systems, processes, and changes to infrastructure. Provide technical support to internal teams and employees for hardware/software issues. Collaborate with other IT staff to design and deploy new internal systems or services. Stay updated on emerging technologies and make recommendations to enhance system efficiency and security. Qualification Bachelors degree or Diploma in Information Technology, Computer Science, or equivalent experience. Proven experience as a system administrator, network administrator, or similar role. Minimum 2+ years of work experience. Strong knowledge of systems and network administration (Windows, Linux, etc.). Familiarity with various IT tools and platforms such as Active Directory & Microsoft 365. Excellent troubleshooting and problem-solving skills.

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3.0 - 6.0 years

5 - 8 Lacs

Pune

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We are seeking a skilled ML Platform Engineer, responsible for automating, deploying, patching, and maintaining our machine learning platform infrastructure. The ideal candidate will have hands-on experience with Cloudera Data Science Workbench (CDSW), Cloudera Data Platform (CDP), Docker, Kubernetes, Python, Ansible, GitLab, and MLOps best practices. Responsibilities Automate deployment and management processes for machine learning platforms using tools such as Ansible and Python. Deploy, monitor, and patch ML platform components, including Cloudera Data Science Workbench (CDSW), Docker containers, and Kubernetes clusters. Ensure high availability and reliability of ML infrastructure through proactive maintenance and regular updates. Develop and maintain comprehensive documentation for platform configurations, processes, and procedures. Troubleshoot and resolve platform issues, ensuring minimal downtime and optimal performance. Implement best practices for security, scalability, and automation within the ML platform ecosystem. Skills Must have Experience with CDSW or similar data science platforms. Proficiency in containerization and orchestration using Docker and Kubernetes. Solid scripting and automation skills in Python and Ansible. Experience with GitLab for source control and CI/CD automation. Understanding of MLOps principles and practices. Familiarity with patching, updating, and maintaining platform infrastructure. Profound Unix knowledge Excellent problem-solving skills and a collaborative approach to team projects. Strong experience with Python programming language in developing enterprise level applications Proficient in designing, developing and maintaining distributed systems and services Experience in Ansible automation tool for platform IaC, deployment automation and configuration management Strong problem-solving skills with the ability to handle complex systems Good communication and teamwork skills, able to work independently and collaboratively with other teams to deliver quality software solution Fluent in English with the ability to explain complex concepts in simple terms Nice to have Agile environment Previous banking domain Other Languages English: C1 Advanced Seniority Senior

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6.0 - 8.0 years

10 - 13 Lacs

Hyderabad

Work from Office

Job Summary: We are hiring an experienced Linux Administrator / Cloud Engineer with strong Linux and cloud infrastructure expertise. Candidates must be strictly from Hyderabad , available for immediate joining , and must attend a face-to-face interview scheduled on 19-July-2025 (Saturday) . Key Requirements: 5+ years of experience in Linux Administration and troubleshooting RHCE and AWS certifications Hands-on experience with AWS in enterprise environments Expertise in Redhat Satellite Server Administration Strong knowledge of automation tools for deployments and configuration management OS and hardware firmware upgrade experience Proficient in scripting: Bash, Perl, Python, Ansible Experience with High Availability (HA) environment setup System performance tuning and optimization Strong knowledge of Linux OS: RedHat, Oracle Linux, CentOS, Ubuntu, OpenSUSE, Debian Experience in patching and rollback mechanisms Familiarity with web servers: Apache, Apache Tomcat, NGINX Sound knowledge of IPTables and SELinux Proficient in installation and troubleshooting of LDAP, DNS, DHCP, LVMs, NFS Experience in user management, file system handling, and log monitoring Software package installation using .deb, .rpm Ability to debug Linux internals (drivers, environment, libraries, etc.) Working knowledge of databases like Oracle, MySQL, PostgreSQL Experience in configuring Red Hat Satellite and Kickstart Servers (RHEL 7/8/9, RHN Push) Good to Have: Familiarity with monitoring tools: LogicMonitor, OpsRamp, AppDynamics Working knowledge of Docker Experience with GitHub or similar version control tools Exposure to AIX and Solaris

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