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1.0 - 4.0 years
3 - 7 Lacs
Gurugram
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : Microsoft Azure IaaS, Infrastructure AutomationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support across server and network areas. Key Responsibilities:A:Monitoring various hardware issues, ie CPU failure, CPU Fan Failure, Memory Module failure, RAID failure, etc B:Experience in Managing and Monitoring VMs, Storage and switches C:Managing VM lifecycle from Build to Decommission D:Managing OS native services NTP, DNS, LDAP, JSCAPE, Satellite, EPA E:Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc in accordance with standards and project/operational requirements E:Experience in Linux OS installation, Software and Patch management. Technical Experience:A:Should have strong Redhat Linux administration B:Administering Linux patching tools like Redhat Satellite C:Administering Centralized user authentication setup for software like Redhat directory server/Open LDAP D:Experience in Linux OS installation, Software and Patch management E:Basic Scripting Knowledge, Shell Ansible F:Should know how to debug/troubleshoot CPU, Memory, and disk issues G:Good understanding of Backup Storage H:Experience in Remote Server Management using DRAC I:Managing Linux I:Should have good understanding of Networking aspects, i.e. TCP/IP stack, troubleshooting routing and networking connectivity issue. J:Good knowledge about the Linux system files, boot process and Run levels. K:Experience in Remote Server Management using DRAC. Professional AttributesA:Ability to work independently to manage large group of resources B:Ability to manage the details of compliance with policies, standards and industry frameworks C:Be able to work under pressure in a challenging environment Educational Qualification:UG:BCA in Computers, BSc in Any Specialization, BTech/BE in Any Specialization Additional Information:Should be comfortable working in 24x7 regime with on-call support Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on service excellence and operational efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively address potential issues before they impact users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Nutanix Administration.- Strong understanding of virtualization technologies and cloud infrastructure.- Experience with troubleshooting and resolving application issues in a timely manner.- Familiarity with monitoring tools to ensure system reliability and performance.- Ability to document processes and create user guides for application support. Additional Information:- The candidate should have minimum 3 years of experience in Nutanix Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Noida
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Linux, Microsoft Windows Server Administration, SUSE Linux Administration, Red Hat OS Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. Your typical day will involve collaborating with team members, contributing to key decisions, and providing solutions to problems across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technologies to enhance infrastructure efficiency- Conduct regular system audits to ensure compliance and security- Troubleshoot and resolve infrastructure issues in a timely manner Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux, Microsoft Windows Server Administration, SUSE Linux Administration, Red Hat OS Administration- Strong understanding of network protocols and configurations- Experience in virtualization technologies such as VMware or Hyper-V- Knowledge of cloud computing platforms like AWS or Azure- Ability to automate tasks using scripting languages like Python or PowerShell Additional Information:- The candidate should have a minimum of 5 years of experience in Linux.- This position is based at our Noida office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
8.0 - 13.0 years
4 - 8 Lacs
Pune
Work from Office
Backup GCM4 Technical Requirement Storage Technology NetBackup NetWorker Tape Library - SL3000 Tape Library - SL150 Tape Library - SL4000 Tape Library - Quantum Scalar Series Operating System - RedHat Enterprise Linux Operating System - AIX Operating System - Solaris Operating System - Windows Basic TCP/IP Networking Advanced Networking DELL EMC Data Domain Oracle Key Manager VMWare Virtualization Oracle Database / Microsoft SQL / PostgreSQL NetApp / Hitachi NAS NDMP Backup DELL EMC ECS DELL EMC NetWorker Replication / DD Replication CommVault Veeam Storage Duty Backup Duty On Duty roster to support for 24 x 7 Standby sercices, participate ad-hoc incident NetWorker Job monitoring NetWorker Policy Update NetWorker Schedule Update NetWorker Job release / Hold NetBackup Job monitoring NetBackup Policy Update NetBackup Schedule Update NetBackup Job release / Hold Change creation, update and Closure Handle ad-hoc incident Job re-run on failure Basic trouble shooting of backup failure Fetch of the backup data Extension of backup image Manage clones and replication Review alerts and manage escalations Execute backup related changes Advance trouble shooting for Application related backup Handle ad-hoc S@R / Medium incident Process management request for fetching information and design changes Minimum 8 years of relevant hands-on experience on above-mentioned technology Degree in Computer Science / Information System or related disciplines Excellent listening, oral, and written communication skills. Fluent in English Fluent in Cantonese would be an advantage Mandatory for Cantonese speaking for Hong Kong Hiring Planning and Organization Excellent Planning and execution, good time management skills. Identity task to be accomplished, prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback. Attention to Detail Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked. Establishing relationships and maintaining contacts with people from a wide variety of backgrounds. Pay attention to assigned and provide accuracy on the tasks/activity. Flexibility Should be flexible to attend customer and organizational needs. Should have high level of flexibility and Adaptability to situations. Analytical Thinking Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts. Ability to solve problems quickly and permanently using step by step standard methods. Conceptual Thinking Acquiring understanding of the underlying issues in complex problems or situations, by correctly relating these to simpler or better understood concepts, models or previous experiences. Ability to understand a situation or problem by identifying patterns or connections, and address the issues. Continuous improvement Understanding the root cause of the issue, and plan for the governance. Apply permanent fix to remediate the problem Understanding of Business criticality and result oriented mindset Whenever incident reported, think from the business angle and drive the incident till rest. with the minimal impact to the business aspect. Regardness of efforts and problem owner.
Posted 1 month ago
6.0 - 8.0 years
9 - 12 Lacs
Hyderabad, Pune, Mumbai (All Areas)
Work from Office
Role & responsibilities You will have good knowledge of Linux/Unix/Windows administration including Patch management. You will have good knowledge of Azure cloud infrastructure. You will have experience of containerization and orchestration (Docker, Kubernetes). You will have experience with configuration management tools Ansible and IAC using Terraform. You will also have experience with monitoring in Azure Monitor, datadog You will have experience with continuous integration and continuous delivery (CI/CD, Azure DevOp's). You will have experience with scripting languages such as (Python, Bash). You will also have experience with building ETL Pipelines for Azure Databricks, Azure DataFactory, Databricks, SQL databases. Preferred candidate profile
Posted 1 month ago
2.0 - 5.0 years
5 - 10 Lacs
Noida, Navi Mumbai, Delhi / NCR
Work from Office
RedHat OpenShift DevOps Engineer Job Title: Red Hat OpenShift DevOps Engineer Experience: Min 2 Years Location: Navi Mumbai Employment Type: Full-Time/Prmanant Job Summary: We are seeking a passionate and detail-oriented OpenShift DevOps Engineer with 2 years of hands-on experience to join our growing DevOps team. The ideal candidate will have a solid understanding of CI/CD pipelines, containerization, and experience managing applications on Red Hat OpenShift. Key Responsibilities: Deploy, manage, and monitor containerized applications on Red Hat OpenShift Container Platform Build and maintain CI/CD pipelines using tools like Jenkins , GitLab CI , or Tekton Implement and manage infrastructure as code using Terraform or Ansible Support Docker containerization and orchestration using Kubernetes/OpenShift Automate operational tasks and improve system reliability and scalability Perform regular system monitoring, optimization, and tuning Work closely with development and QA teams to support release cycles Maintain proper documentation of deployment processes, environments, and configurations Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2 years of professional experience in DevOps practices Hands-on experience with Red Hat OpenShift and Kubernetes Proficiency in Linux administration and Bash/Shell scripting Experience with CI/CD tools (e.g., Jenkins, GitLab CI, Tekton) Familiarity with Docker , Helm , and container lifecycle management Working knowledge of Git and version control workflows Understanding of networking , load balancers , and monitoring tools (e.g., Prometheus, Grafana) Exposure to cloud platforms (AWS, Azure, or GCP) is a plus Soft Skills: Strong analytical and troubleshooting skills Effective communication and team collaboration Ability to work in a fast-paced, agile environment Good to have: Red Hat Certified Specialist in OpenShift Administration (or similar certification) Experience in Agile/Scrum methodologies Exposure to security best practices and compliance
Posted 1 month ago
0.0 - 1.0 years
5 - 9 Lacs
Ghaziabad, New Delhi, Pune
Work from Office
About the Role: We are looking for a skilled professional on a contractual basis to clean and secure the hosting account of one of our clients. The website has been facing malware and virus-related issues, and we require a thorough cleanup, security hardening, and hosting organization. Responsibilities: Scan and remove all malware, viruses, and malicious code from the hosting account (multiple websites may be involved). Secure the hosting to prevent future attacks (firewall setup, security plugins, permission audits, etc.). Identify vulnerabilities and fix security loopholes. Ensure websites are functioning correctly post-cleanup. Organize hosting files and directories for better manageability. Recommend and implement best practices for ongoing hosting security. Provide a brief report of work done and precautions to be followed going forward. Requirements: Proven experience in malware removal and hosting security (especially with cPanel, WordPress, WHM or similar environments). Familiarity with tools like Wordfence, Sucuri, Imunify360, or similar. Ability to work independently and complete the task within the agreed timeline. Strong communication and documentation skills. Nice to Have: Experience with website migration, backups, and server hardening. Basic knowledge of DNS, SSL, and CDN configurations. Budget & Payment: To be discussed based on scope after initial review. Open to hourly or fixed-price proposals. Job Types: Full-time, Contractual / Temporary
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be joining Hitachi Digital Services, a global digital solutions and transformation business that envisions a world full of potential. The company is committed to empowering positive change by future-proofing urban spaces, conserving natural resources, protecting rainforests, and saving lives. At Hitachi Digital Services, innovation, technology, and expertise converge to propel the company and its customers towards a brighter future through accelerated progress. The team at Hitachi Digital Services consists of diverse talents working together to bring a better tomorrow closer to today. Your unique life experiences, character, perspective, and passion for making a difference in the world are highly valued by the company. In this role, you will be responsible for (recruiters to populate -150 words max). What you'll bring: - (Recruiters to populate - maximum 10 bullet points) About us: We are a global team of innovators dedicated to co-creating meaningful solutions to complex challenges by leveraging engineering excellence and passion. Our goal is to transform organizations into data-driven leaders capable of making a positive impact on their industries and society. If you share our belief that innovation can create a better future, Hitachi Digital Services is the perfect place for you. Hitachi Digital Services places a strong emphasis on diversity, equity, and inclusion (DEI) as essential components of its culture and identity. The company values diverse perspectives, allyship, and empowerment, which are key drivers of its impactful results. Hitachi Digital Services encourages individuals from all backgrounds to apply, fostering an environment where uniqueness is celebrated and full potential is realized. The company offers industry-leading benefits, support, and services to ensure your holistic health and well-being today and in the future. Hitachi Digital Services promotes life balance and provides flexible arrangements tailored to your needs. The company continuously explores new ways of working to unlock creativity and unexpected ideas. By joining Hitachi Digital Services, you will experience a sense of belonging, autonomy, freedom, and ownership while collaborating with talented individuals who share knowledge and expertise.,
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Vadodara
Work from Office
Role & responsibilities Pro-actively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service Perform day-to-day system administration tasks, including server and workstation setup, configuration, maintenance, and troubleshooting. Monitor system performance and proactively address issues to ensure uninterrupted operations. Implement and maintain security measures to protect systems from threats and vulnerabilities. Develop and maintain shell scripts to automate routine tasks and streamline administrative processes. Engineering of systems administration-related solutions for various project and operational needs Maintain best practices on managing systems and services across all environments Fault finding, analysis and of logging information for reporting of performance exceptions Pro-actively monitoring system performance and capacity planning Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware Create and modify scripts or applications to perform tasks Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Collaborate with other teams and team members to develop automation strategies using tools that include Puppet and Chef and deployment processes Provide technical support and guidance to end-users regarding Linux environment issues. Participate in department 24x7 On-Call rotation to provide level Tier 4 support during and after regular business hours. Qualifications: A minimum of two years of experience working as a Linux Administrator Bachelors degree in computer science, information technology, engineering, or a technical discipline RHCE/RHCSA certified with 2+ years of experience. In depth knowledge of Linux: Debian, Redhat, etc. Experience with VMWare vSphere 8.0 and Windows Server 2016 and up Experience with VMWare Site Recovery Manager Knowledge of existing virtual machine and cloud technologies including principles and methods of scalability to match workloads Experience with Ninja, Ansible, Chef, Puppet Basic knowledge of networking, specifically Cisco devices, including Nexus and Catalyst switches and routers. Experience with enterprise level Windows Server operating environments, including Windows Active Directory, Group Policy Experience with HPE Nimble Storage Strong English communication, collaboration research and problem-solving capabilities. Ability to provide clear instructions to IT partners, explaining how the software works to the customer and being available to answer any questions that may arise. Using analysis and critical thinking skills to determine and assess the customer's needs and meet or exceed their expectations. Ability to manage multiple projects and rapidly changing priorities. Applying keen attention to detail and organization to work on numerous parts of a system or application at the same time while being accurate and thorough. Excellent time management, decision-making, interpersonal, and organizational skills. Desire to provide superior customer service. Ability to prioritize, coordinate and complete tasks to meet deadlines and within company quality standards Strong Experience with Shell, Perl, and/or Python scripting. Strong knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP. Knowledge of multiple specialties such as operating systems, database platforms, storage technologies, including knowledge of administering operating systems like Red Hat Enterprise Linux and Microsoft Server. Demonstrated experience working on remote Systems via use of command line. Hands on experience integrating Linux servers in Active Directory (or using LDAP/Kerberos). Experience installing and configuring basic services including httpd/Apache, vftpd and sshd. Ability to arrange things or actions in an order or pattern according to a specific rule or set of dependencies. Experience with operating system update services such as WSUS, YUM or DNF. Knowledge of the following technologies: Ansible modules, PowerShell scripting, ELK Stack and Sophos Anti-Virus and integrating Linux with Windows Active Directory. Ability to work well as a member of a team and independently. Strong problem solving and communication skills.
Posted 1 month ago
3.0 - 10.0 years
12 - 14 Lacs
Bengaluru
Work from Office
Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 1 month ago
3.0 - 6.0 years
6 - 12 Lacs
Hyderabad
Work from Office
we are hiring for Linux Admin for Hyderabad location. Exp: 3-7 Years Education Preferred: B.E/B.Tech/MCA/Msc/bsc/bca Responsibilities: Manage Ubuntu, RHEL, SUSE & CentOS servers Ensure system security through patching & shell scripting Collaborate with development team on infrastructure needs . If interested pls share your resume to janani.k1@tatacommunications.com
Posted 1 month ago
7.0 - 10.0 years
20 - 25 Lacs
Mumbai
Work from Office
We are seeking an experienced and proactive IT Manager withstrong expertise in network administration , infrastructure projectmanagement , and IT procurement . The ideal candidate should bewell-versed in managing Windows, macOS, and Linux environments , andcapable of leading end-to-end IT infrastructure initiatives aligned withbusiness goals. Here's what you will get to explore: Infrastructure Network Management Oversee the design,implementation, and maintenance of secure and scalable LAN/WAN, VPN, wireless,and cloud-connected environments. Administer and troubleshootmulti-platform systems including Windows Server, macOS, and Linux (Ubuntu,CentOS, RHEL). Manage firewalls, switches,routers, and IP addressing schemes. Ensure system availability,reliability, and performance through proactive monitoring and optimization. IT Administration Develop and enforce ITpolicies, procedures, and documentation standards. Manage Active Directory,DNS/DHCP, group policies, patch management, and endpoint protection tools. Oversee data backup,disaster recovery planning, and BCP drills. Project Vendor Management Lead IT infrastructureupgrade projects (e.g., office expansion, data center migration, hybrid cloud). Coordinate with internalteams and external vendors for the procurement of hardware, software, licenses,and IT services. Manage vendor SLAs andmaintain procurement records and AMCs. Purchase Budgeting Plan, forecast, and track ITbudgets, license renewals, and contract negotiations. Prepare RFQs/RFPs andevaluate quotations for IT products and services. TeamManagement Support Lead a small team of ITsupport engineers. Ensure timely resolution oftechnical issues and user requests. Implement ITIL practices forincident, problem, and change management. We can see the next Entrepreneur At Seclore if youhave: Bachelors degree in ComputerScience / IT / Engineering or equivalent. 7 to 10 years of hands-onexperience in IT infrastructure and operations. Strong knowledge of networkingconcepts, firewalls, and routing/switching (Cisco, Palo Alto, Sophos, orequivalent). Proven expertise in WindowsServer, macOS, and Linux administration. Experience with procurementcycles, asset management, and vendor coordination.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Mumbai
Work from Office
Linux servers using Red Hat satellite, commvault,ensuring VM, file system, database backup.
Posted 1 month ago
13.0 - 15.0 years
10 - 15 Lacs
Mumbai
Work from Office
Seeking a highly motivated and experienced ProjectManager - Technical account manager. In this customer-facing role, candidatewill be responsible for overseeing the successful delivery and servicesassurance support lifecycle for services (Managed Hosting - cloud,Microsoft End user service, Managed security services, Managed connectivitylike MPLS, ILL etc)) offered to end customer directly at our client'slocations. You will be the primary point of contact for our clients, ensuringenhanced customer experience. Responsibilities *Serve as the primary technical client contact andadvocate for day to day and escalated issues and requests * Ensuringsatisfaction through proactive communication, issue resolution, and regularengagement (status calls, QBRs, documentation). *Safeguard existingrevenue streams while identifying and driving new business opportunities withinaccounts through strategic collaboration with sales teams. *Lead key initiativeslike DC-DR drills and post-deployment handovers, manage service improvementplans, and *ensure timely delivery of customer project milestones. * Collaborate with internal teams and subject matter experts to align onproject goals, optimize customer investments, and provide leadership acrossbusiness units. Track capacity,risks, and service improvements; maintain related trackers; and provide regularaccount status updates to senior management and stakeholders. * Understanding of POA& Leading Major activity e.g. DC DR drill, Handover post deployment Regularlyphase out Service Improvement plans (Technical & Process) to customer &maintain a related tracker Should also beable to drive related Customer Project deliverables. Monitoring, managing, and administering themonetary terms of SLAs and other billing related aspects. *Providethe relevant reports including real time as well as pastdata/information/reports for the department to validate the billing and SLArelated penalties. The reports shall consist (not limited to) of: Summaryof resolved unresolved and escalated issues / complaints. Logsof backup and restoration undertaken reports. Componentwise Virtual machines availability and resource utilization reports. ConsolidatedSLA / Non- conformance reports. ( Detailed Daily, Weekly, Monthly Progress Report ) Clarity on SOP of Operations andMonitoring. Shouldbe able to do customer Architectural review Wouldneed to work from Office or customer location (Mumbai) TrackingInventory including licenses. SLAreconciliation and resolving associated billing disputes. Support,Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managingand implementing large multilocation IT Network Projects Experience of implementing end to end Projects inPSU/ Government Bodies/ Autonomous Organizations (Under any Indian Governmentlaw) in India. Certifications: PMP / Prince2 Certification (Ifcertified better). Technical Certification: Vmware, Openstack, OperatingSystem Proficientin Windows/Linux systems and virtualization technologies with strong technicalunderstanding of Linux OS, storage, Networkand backup solutions. . Experienced inpublic and private cloud environments, with exposure to firewalls, proxies,IDS/IPS, SIEM, DDoS protection, and Zscaler. . Familiarwith MPLS, and ILL, ensuring robust enterprise connectivity and communication. . Familiar withInfoSec trends, enabling effective positioning of security solutions forcustomers. Strong analytical mindsetwith proven ability to troubleshoot and resolve complex technical issuesefficiently. Excellentlogical reasoning to assess technical issues. CapacityManagement for customer infrastructure and services. RiskIdentification and tracking for Customer infra Leadingcustomer calls and getting into conclusion on the purpose of the call. Abilityto audit customer infrastructure and suggest improvements. Abilityto forecast churn and upgrades for account base. Abilityto tailor message formats and contents to the audience and get heard. Abilityto manage multiple initiatives simultaneously. Comfortabledealing with complex customer relationships, decision processes and competingagendas Abilityto travel for customer meeting/service reviews or Resident On site at CustomerPlace The standard working hours are from09:30 am to 06:30 pm, Flexibility may be required to accommodate projectdeadlines.
Posted 1 month ago
2.0 - 4.0 years
7 - 11 Lacs
Chennai
Work from Office
The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do : - Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.
Posted 1 month ago
3.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
This job might be for you if You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You dont know the answer but will dig until you find it. You communicate clearly. You write well. You are motivated and driven. You volunteer for new challenges without waiting to be asked. You will take ownership of the time you spend with us and make a difference. You can impress our customers with your enthusiasm to solve their issues (and solve them!) Job Description Eximietas Design is seeking a highly motivated and experienced Engineer to join our growing team of Automotive Functional safety experts. You will be responsible for software modules that form part of a solution which includes a reference platform and its associated software stack that is specifically designed for autonomous vehicle applications. Responsibilities Design, develop, and maintain Linux kernel device drivers for Eximietas Designs products. Collaborate with hardware and software teams to define driver requirements and specifications. Implement and optimize device drivers for various hardware peripherals and platforms. Conduct thorough testing and debugging to ensure driver reliability, performance, and compatibility. Provide technical support and troubleshooting assistance for driver-related issues. Stay updated on industry trends and advancements in Linux kernel development to incorporate best practices and optimizations into driver designs. Contribute to the documentation and knowledge sharing within the team. Qualifications Bachelors or Masters degree in Computer Science, Electrical Engineering, or related field. Extensive experience in Linux kernel development and device driver programming. Proficiency in C programming language and understanding of kernel programming concepts. Hands-on experience with Qualcomm/ARM based chipsets and hardware platforms. Knowledge of Linux kernel internals, bus protocols, and driver frameworks. Strong problem-solving skills and ability to troubleshoot complex driver issues. Excellent communication and teamwork abilities.
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Experience in supporting IBM AIX (6.1, 7.1,7.2) and P-Series server technologies in a business infrastructure environment is a must. Experience of systems management using IBM Virtualisation technologies (VIO) is essential. Experience of supporting RHEL server technologies is essential. AIX or RHEL certifications relevant to systems administration would be preferable. Experience of administering and supporting multiple systems in a complex and distributed environment, including the day to day management of resources and issues. Experience of installing, configuring and upgrading infrastructure systems, experience of NIM is desirable. To identify & take ownership of issues found and resolve at earliest opportunity according to priority and impact. Investigate the root-cause of incidents and look to implement fixes where possible rather than workarounds. To follow change management processes as defined Tech / B.E 24 * 7 Shift
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Navi Mumbai
Work from Office
Installation, configuration of Apache Webservers Working knowledge on Linux servers Good technical and analytical skills Troubleshooting of Apache, HTTP, SSL, and TomCat B.Tech / B.E 24 * 7 Shift
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
You are an experienced Red Hat OpenShift Subject Matter Expert (SME) with 5-10 years of experience. Your role involves leading and supporting containerized application platform initiatives by architecting, deploying, managing, and troubleshooting OpenShift environments to ensure scalability, security, and high performance. As an OpenShift SME, you will provide technical leadership, drive best practices, and collaborate closely with cross-functional teams to advance container orchestration capabilities. Your responsibilities include designing and architecting OpenShift environments aligned with enterprise goals, defining best practices for deployment and management, deploying and managing OpenShift clusters across various environments, integrating OpenShift with CI/CD pipelines and DevOps tools, ensuring high availability and reliability, implementing security best practices, optimizing resource usage, and collaborating with teams to integrate OpenShift with existing workflows. Key technical skills required for this role include proficiency in Red Hat OpenShift installation, configuration, and management, expertise in security, firewall, and storage concepts, strong Linux administration skills, experience with container technologies like Docker and orchestration tools like Kubernetes, scripting skills in Python and Bash, expertise in automation tools like Ansible and Terraform, familiarity with CI/CD tools and monitoring solutions. Soft skills such as strong analytical and troubleshooting skills, excellent communication abilities, both technical and non-technical, ability to work independently and within a team, and collaboration with customers to understand their requirements are essential for this role. You should hold a Bachelor's degree in Computer Science or a related field, have experience working in Agile/Scrum environments, be flexible to work in a 24/7 support environment, and have proven experience as a DevOps Engineer. Experience with cloud platforms, infrastructure as code tools, security best practices, and familiarity with OpenShift Pipelines, GitOps, or similar options would be a plus.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Cvent is a global leader in meeting, event, travel, and hospitality technology, with a workforce of over 4000 employees worldwide. Our cloud-based solutions cater to more than 28,000 customers in over 100 countries, including 80% of the Fortune 100 companies. As a Lead - Site Reliability Engineer at Cvent, you will leverage your expertise in development and operations to identify and address issues, develop universal solutions, and provide guidance to junior staff. Your responsibilities will also include enabling and supporting multi-disciplinary teams, resolving complex development and automation challenges, promoting Cvent's standards and best practices, ensuring the scalability and performance of our product suite, and collaborating with various teams to establish effective monitoring and alerting strategies. Key Responsibilities: - Utilize advanced knowledge in development and operations to prioritize and resolve issues - Mentor and support junior staff members - Empower and collaborate with multi-disciplinary teams across different applications and locations - Address complex development, automation, and business process challenges - Advocate for Cvent standards and best practices - Ensure product scalability, performance, and resilience - Establish monitoring and alerting strategies for new applications - Share best practices with acquisition's DevOps team - Develop automation solutions for deployment targeting multiple environments - Assist in achieving zero-down-time deployments for legacy code base - Contribute to Open Source projects - Automate tasks to streamline operations Requirements: - Knowledge of SDLC methodologies, preferably Agile - Proficiency in Java, Python, or Ruby - Experience with managing AWS services - Familiarity with configuration management tools like Chef, Puppet, or Ansible - Strong Windows and Linux administration skills - Working knowledge of APM, monitoring, and logging tools - Experience with 3-tier application stacks and incident response - Familiarity with build tools such as Jenkins, CircleCI, etc. - Exposure to containerization concepts like docker, ECS, EKS, Kubernetes - Experience with NoSQL databases like MongoDB, couchbase, postgres, etc. - Self-motivated with the ability to work independently Preferred Skills: - Understanding of F5 load balancing concepts - Basic knowledge of observability, SLIs/SLOs, and message queues - Familiarity with basic networking concepts - Experience with package managers like Nexus, Artifactory, etc. - Strong communication and people management skills Join us at Cvent to be part of a dynamic team that is driving innovation and excellence in the world of event management technology.,
Posted 1 month ago
3.0 - 10.0 years
0 Lacs
kochi, kerala
On-site
As a Senior Software Developer at our organization located in Ernakulam H.O, Kerala (Cochin), with 3 to 10 years of experience, you will play a crucial role in supporting and enhancing our core systems and e-commerce infrastructure. Your strong hands-on experience in Delphi, Java, and MySQL will be instrumental in maintaining the backbone of our merchandise management system and facilitating API integrations across platforms. Your responsibilities will include maintaining and enhancing the merchandise management system, supporting the product platform for our online shop, developing and managing interfaces between different systems, and providing technical support to the e-commerce team while troubleshooting issues as needed. To excel in this role, you must possess strong programming expertise in Delphi, solid experience in Java development, and proficiency in MySQL database management. An interest in both technical and commercial workflows is essential, along with excellent English communication skills for effective collaboration across teams. Additionally, experience with PostgreSQL databases, familiarity with Linux administration or basic command-line knowledge, and basic knowledge of Shopware scripts and Shopware APIs are considered as nice-to-have skills that would be advantageous in this position. If you are looking for a challenging opportunity to contribute to the growth and success of our organization by leveraging your technical skills and expertise, we encourage you to apply for this Senior Software Developer position.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an IT Security Engineer at Instem, you will play a crucial role in handling security incidents and alerts, prioritizing and implementing remediation actions. Your responsibilities will include designing and maintaining security controls for applications and infrastructure, enhancing security monitoring and detection systems, as well as fostering a security-first culture within the company. By making significant contributions to our security posture, you will help us reach the next level of growth and success. Instem is a global provider of industry-leading software solutions and services for the drug discovery process. With over fifteen products in our portfolio and a client base of over 700 pharmaceutical companies, including the top 20, we are at the forefront of innovation in our field. As part of our team, you will be immersed in a dynamic and progressive environment where personal and technical development opportunities abound. In this role, you will be responsible for processing and prioritizing security incidents and alerts, maintaining security controls for cloud, network, and devices, and enhancing security monitoring and detection systems. Adherence to the company's Quality Management System is crucial to ensure that all work is handled securely, professionally, and diligently. To excel in this position, you will need a degree in Computer Science, Engineering, or Information Security, along with at least 2 years of experience in security roles, including Red or Blue team experience. Hands-on experience with application, system, and network security is essential, as well as familiarity with cloud computing, Windows and Linux administration, and TCP/IP protocols. Strong knowledge of security fundamentals and best practices, excellent communication skills in English, and an understanding of the Quality Management System are also required. At Instem, you will be part of a supportive and collaborative environment with a family-like feel, despite being a global organization with over 300 staff. You will have the opportunity to participate in companywide workshops focused on wellbeing, mental health, critical conversations, and strengths, as we believe in investing in our employees" personal growth and development. Join us at Instem and be part of a team that is dedicated to improving lives through innovative technologies and services. Your expertise as an IT Security Engineer will contribute to saving and prolonging people's lives, making a meaningful impact on a global scale.,
Posted 1 month ago
2.0 - 4.0 years
4 - 9 Lacs
Pune
Hybrid
So, what’s the role all about? Seeking a skilled and experienced Professional Services Engineer, you'll be the go-to expert for implementing and optimizing our software solutions ensuring that the software meets the client's needs and integrates seamlessly with their existing systems. How will you make an impact? Implementing various customized java-based solutions on top of NiCE Workforce Management (WFM product on windows and/or Linux environment. Lead product consulting call with customer team – understand their requirement/use case and provide product expertise. Implementation and provide necessary support to customers and 3rd party integrators. Work directly with NiCE internal & customer teams to assist with any technical questions during the implementation. Create technical documents as per NiCE standards and processes. Troubleshoot and resolve implementation defects and issues during project execution. Maintain regular communication and updates to customers and NiCE management throughout the project. Implementation of software solutions on Windows and Linux environments Application software implementation, support, and troubleshooting Programing software design, implementation, testing and troubleshooting Servers. Have you got what it takes? 4-6 years of systems engineering/technical implementation delivery experience. Engineering degree in a Computer/IT/Software or related Field. Excellent communication and problem-solving skills Proven ability to work in a dynamic team environment across geographically distributed. Proven ability to learn new products/solutions. Implementing and integrating large scale deployments of client-server solutions in the enterprise industry. Proven ability to delight customers. Ability to learn and adapt to new technologies independently and quickly. You will have an advantage if you also have: Presentation Skills RHEL Linux Windows Sever Familiarity with SOAP and REST API as well as hands on using tolls like SoapUI and Postman SQL Objects, basic query, and update knowledge Development experience is a significant advantage. Familiarity with contact center field especially Workforce Management (Preferred but not Mandatory) Linux Certified What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7778 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 month ago
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