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0.0 - 1.0 years

3 - 3 Lacs

visakhapatnam

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Dear Candidate, We are hiring freshers!! Company Name: Pennant Technologies Pvt Ltd Role: Associate Engineer, IT Infra Department: IT Infrastructure Job Location: Visakhapatnam Work mode: Work from office (Monday to Friday) Shift timings: Regular day shift Qualification: Bachelors/Masters in Computer Science, Software Engineering, Information Technology or any other related discipline from 2025 and 2024 passed outs only . We are looking for a fresh graduate with infrastructure and network support knowledge & skills. You should have the ability to research, diagnose, troubleshoot, and resolve the issues. Candidates who are interested can share your resume to sainikhil.g@pennanttech.com Note: Preferred candidates from Vizag surrounding only. Your responsibilities: Install, configure, monitor & maintain workstation, operating systems and applications Configure operating systems. Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion Design computer systems to meet requirements of the organization Possess the ability to learn and work on changing and emerging technologies. Keep track of users system issues until they are resolved by adhering to the agreed timelines. Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments. Ensure proper logging of all issues. Follow up with clients to make sure their computer systems are functioning properly after troubleshooting. Document technical knowledge in the knowledge database. Train people on how to use different types of systems. Monitor daily performance of technical systems. Help organizations deploy new software or hardware systems. Skill sets/Experience we require: Demonstrated skills in Linux and Windows Operating systems Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Pedigree: Bachelors/Masters in Computer Science, Software Engineering, Information Technology or any other related discipline Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years.

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2.0 - 7.0 years

4 - 7 Lacs

mumbai

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General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partners product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail Researches, analyzes, and documents findings May influence others within the Technical Support team through the explanation of facts, policies, and practices Interacts with partners to provide technical support via email, phone, chat, cases, and remote sessions Monitors backup, off-site, and critical service failure events Investigates and resolves reported failure incidents, escalating when necessary Acts as first point of contact for escalated support cases Maintains a knowledge base of our products and services and provides high quality technical support to partners during each interaction Discusses partners' operational challenges and evaluates business data to identify areas of opportunity to help partners optimize their business strategies Identifies and escalates trending issues and potential software defects to leadership and development Contributes to written articles for internal and external knowledge base Identifies and escalates situations requiring urgent attention to appropriate teams Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Engineering Handles assigned support cases Engages in the application of best practices per technical documentation and provides solutions based on diagnosis of the problem Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with general supervision Practical knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per business requirement Strong customer service skills Strong desire to help our partners and peers Strong written and verbal communication skills Strong sense of ownership and accountability Familiarity with backup technology Knowledge of virtualization and cloud technology Understanding of operating systems, such as Linux Interpersonal skills and willingness to work alongside multiple cross-functional teams Organized and strong attention to detail Preferred: Basic understanding of IT, professional services, CRM, and ERP markets Educational/Vocational/Previous Experience Recommendations: Bachelors degree required in related field or equivalent business experience 2+ years of related experience Experience working in a technical service-oriented position Preferred: Experience troubleshooting Windows and Linux servers Working Conditions: Onsite/Hybrid/Remote depending on location 0-10% travel may be required

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8.0 - 10.0 years

8 - 12 Lacs

mumbai

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin.Experience: 8-10 Years.

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3.0 - 8.0 years

10 - 14 Lacs

udaipur

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Requirements 35 years of proven experience as a DevOps Engineer or in a similar role Strong Linux systems administration and troubleshooting skills Expertise in cloud platforms, particularly AWS and Azure Proficiency in CI/CD pipeline design and management using tools such as GitHub Actions, Jenkins, CircleCI, or Azure DevOps Hands-on experience with Infrastructure as Code (IaC) using Terraform, Ansible, or equivalent tools Knowledge of container orchestration platforms such as Kubernetes (EKS, AKS), ECS, or Swarm Experience with Microsoft Active Directory, Azure AD, AWS Managed AD, and LDAP services for centralized authentication and authorization Ability to implement and manage scalable, secure, and resilient infrastructure components Experience configuring DNS, firewalls, reverse proxies (Nginx, HAProxy), SSL, and networking rules Monitoring and observability experience with tools such as CloudWatch, Prometheus, Grafana, ELK/Loki, or Datadog Incident response experience, including participation in on-call rotations and post-mortem reviews Strong understanding of security best practices, IAM policies, system hardening, patch management, and compliance support (CIS benchmarks, audits) Experience with secrets management, encryption, and firewall configuration Working knowledge of databases such as PostgreSQL, MySQL, and MongoDB, including basic deployment and performance tuning Familiarity with supporting data workflows, ETL jobs, and Airflow-based pipelines or serverless functions (e.g., AWS Lambda) Proficiency in scripting languages such as Bash and Python for automation and troubleshooting Ability to collaborate effectively with developers, QA, and security teams to ensure seamless delivery pipelines Strong communication skills with the ability to document processes, share knowledge, and mentor junior engineers or interns AWS certifications (Cloud Practitioner, SysOps, or Developer Associate) preferred Experience in regulated environments (healthcare, finance, or education) is a plus Prior exposure to system migrations, cost optimization, or performance tuning initiatives

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3.0 - 8.0 years

4 - 9 Lacs

jaipur

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1. Linux Administrator Location: Jaipur Experience: 3+ Years Job Role: Linux Administration Key Skills & Responsibilities: Linux Administration: Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, Debian). Manage user accounts, permissions, and security hardening. Monitor system performance, troubleshoot issues, and apply patches. Configure services: Apache/Nginx, MySQL/MariaDB, SSH, DNS. Implement backup, recovery, and DR strategies. Use monitoring tools or custom scripts for server health. AWS Cloud Administration: Manage AWS services: EC2, S3, RDS, IAM, VPC, CloudWatch. Automate provisioning with Terraform/CloudFormation. Set up monitoring, logging, and alerts. DevOps & Automation: Maintain CI/CD pipelines (Jenkins). Use Ansible for configuration management. Containerize with Docker; manage clusters via Kubernetes (EKS/Kind). Write automation scripts (Bash/Shell).

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4.0 - 7.0 years

5 - 10 Lacs

hyderabad

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* Experience troubleshooting and administering RHEL and OEL systems. * Experience with installing base OS and configuring hardware. * Experience patching RHEL and OEL systems. * Experience configuring VMs, applying patching and firmware

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3.0 - 6.0 years

12 - 14 Lacs

hyderabad

Hybrid

TOP RATED product based company !! Hyderabad - HYBRID MODEL PERMANENT HIRE!! MUST: 3 to 6 years EXPERIENCE AS Services/system Admin (Unix/Linux, Containerization, scripting, firewalls) Max 12L to 14 LPA IMMEDIATE JOINERS ONLY yohi@axycube.in Required Candidate profile MUST: • Unix/Linux system administration (Red Hat, Ubuntu, etc.) • Kubernetes (K8s) and Docker and shell scripting (Bash, Python, etc.) • Firewalls, Terraform / Ansible • CI/CD and monitoring tools

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4.0 - 7.0 years

4 - 6 Lacs

mumbai, thane, navi mumbai

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Job Role - Linux Admin L2 Experience - 5+ years Job Location - Thane Immediate to 15 days Job Type - Permanent Work from Office Roles - 3-4 years of experience in Linux Administration Experience in VAPT Basic understanding in writing Shell Scripts 24*7 shift

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8.0 - 12.0 years

5 - 9 Lacs

hyderabad

Work from Office

Design, build, and maintain our containerization and orchestration solutions using Docker and Kubernetes.Automate deployment, monitoring, and management of applications using Ansible and Python.Collaborate with development teams to ensure seamless integration and deployment.Implement and manage CI/CD pipelines to streamline software delivery.Monitor system performance and troubleshoot issues to ensure high availability and reliability.Ensure security best practices for containerized environments.Provide support and guidance for development and operations teams. Required Skills and Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience as a DevOps Engineer or in a similar role.Extensive experience with Docker and Kubernetes.Strong proficiency in Python and Ansible.Solid understanding of CI/CD principles and tools.Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.Excellent problem-solving and troubleshooting skills.Strong communication and teamwork skills. Preferred Qualifications:Experience with infrastructure-as-code tools like Terraform.Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).Familiarity with Agile development methodologies.Experience with containerization technologies like Docker and Kubernetes.

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5.0 - 8.0 years

7 - 11 Lacs

pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin. Experience5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin.

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.

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1.0 - 5.0 years

3 - 7 Lacs

mumbai

Work from Office

POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY The incumbent will be part of the Information & Technology (I&T) organization. The primary focus will be with the Azure Services team. The engineer will be primarily working on the Azure tenant administration. The engineer with manage the overall process, provide/update documentation on operational procedures and methodologies. This position will interact with the Global Security team, Infrastructure team, Active Directory team and several application teams. This role is inclined towards Identity & Access Management and should be a good fit for the candidate aspiring to get into a similar job function. Key Areas of Responsibility include but not limited to: Administer the Microsoft EntraID | Azure | AzureB2C | Entra External ID | Microsoft 365 Tenant. Manage Users, Groups, CA Policies, MFA, SSPR, Identity Governance & overall Security of the tenant. Manage Application Integrations for SSO & Service Principal administration. Managed AzureAD/EntraID Connect Sync Services. RBAC Management for the tenant & subscriptions. Manage Automation processes. Provide L3 platform support. Research and implement policies & procedures to keep Microsoft tenant updated & secure. BASIC QUALIFICATIONS BS or associate degree/Technical Certification or equivalent job experience required. 1-5 years experience with Microsoft Azure tenant administration. Experience with Active Directory Groups, Users, Service and Computer Accounts. Experience with Scripting tools such as PowerShell, Azure CLI or Terraform. PREFERRED QUALIFICATIONS Experience with Microsoft Azure tenant administration. Experience with Scripting tools such as PowerShell, Azure CLI or Terraform. Microsoft Azure AZ-900 and/or AZ-104 Certifications preferred but not mandatory.

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

mumbai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Oracle HTTP Server. Experience: 3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.Experience: 1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.Experience: 3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years.

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5.0 - 8.0 years

7 - 11 Lacs

pune

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years.

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5.0 - 10.0 years

9 - 13 Lacs

mumbai

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As an Associate level Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience Initiative to actively seek new knowledge and improve skills Exposure to basic data science concepts Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

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5.0 - 10.0 years

5 - 9 Lacs

bengaluru

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We are seeking a mid-level system administrator to join Linux on Z software development team who has adequate expertise in the below area. o Installing, testing, and configuring hypervisor and its associated software, including subsystems on LPAR(logical partition) o Managing the overall hypervisor environment, including resource allocation, storage management, and performance monitoring o Maintaining multiple LPARs and SSI system across all processors o Configure related products likeTCP/IP, SSL, RSCS,PVM o Diagnosing and resolving issues related to hypervisor and its components o Implementing and maintaining security measures to protect the hypervisor environment, including access control and data protection. o Creating and maintaining documentation for the hypervisor environment, including system configurations, procedures, and troubleshooting steps Required education Bachelor's Degree Required technical and professional expertise o 5-10 years of experience in software engineering, system administration with very good understanding of fundamentals of hypervisor and virtual machines. o Must have hands on experience in setting up and configuring hypervisor and Virtual machines. o Experience working in Unix/Linux environment and basic Linux administration skills. o Experience in authoring build scripts with Jenkins or Travis or Tekton. o Experience with problem determination, root cause analysis and debugging in hypervisor/VM environment. o Good experience working with tools like Git. o Experience creating automation using scripts (Shell/Perl/Python, etc.) and using tools like ansible/Chef/Puppet. o Experience in delivering projects using Agile methods and tools such as Jira. o Good understanding of the hypervisor and its interaction with hardware. o Experience in managing the storage devices. Preferred technical and professional experience o Experience in working on IBMs z system and hypervisor or similar environment o Comfortable in Linux/unix development environment - commands/shell, Libraries and managing the development/performance system environment & Linux Administration. o Strong team player with good communication and interpersonal skills Proven ability to work effectively in a global team environment o Proven command over the English language, both written and verbal o Experience in audit and compliance

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1.0 - 3.0 years

0 - 3 Lacs

coimbatore

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*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

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