Role: Senior Manager, IT Infrastructure, Tech Enablers We are looking for a seasoned and strategic IT Infrastructure professional to lead the planning, execution, and management of IT infrastructure and technology enablement initiatives. This role will be responsible for driving enterprise-wide infrastructure architecture, managing networks and data centres, ensuring system reliability and cybersecurity, and enabling technology solutions that support institutional goals. The candidate must have strong business acumen, outstanding communication skills, strategic planning skills and knowledge of an organization's internal operations and technology initiatives. Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance. Managing IT Infra and AV staff. Developing IT policies, procedures, and best practices related to hardware. Stay abreast of relevant laws and regulations impacting IT, especially in areas such as data privacy and security. Approve purchases of technological equipment and software and establish partnerships with IT providers. Design and customize technological systems and platforms to improve stakeholders experience. Overseeing relationships with vendors, contractors, and service providers. Developing and overseeing the IT budget. Participate in contract negotiation and agreements with vendors. Oversee the design, implementation, and maintenance of the university's IT infrastructure, including networks, servers, and storage systems. Provide support services to end-users, including students, faculty, and staff. Implement and maintain helpdesk services for prompt issue resolution. Generate reports and insights to support decision-making processes. Education and Experience Bachelors or masters degree in computer science, IT, or a related field. Minimum 12+ years of progressive experience in IT infrastructure management, with at least 34 years in a leadership role with strong expertise in: Networking (Cisco, Aruba, Fortinet, etc.) Server/Cloud environments (Windows/Linux, AWS/Azure) Location Mohali
