3.0 - 7.0 years

0 Lacs

karnataka

On-site

The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology is providing reliable, scalable, maintainable, and highly available application services to the business. Key responsibilities: Responsible for leading a team, administering the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform and guide junior platform administrators Support user queries and training about new functionalities launched every month by the development team Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings Handle data migrations and data loading requests for Salesforce Support the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development Execute Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports Stay up to date with new Salesforce releases and evaluate new features for implementation Identify unused or underutilized platform features and work with the product owner to prioritize them in the product backlog Establish best practices, maintain documentation, and suggest improvements as the in-house expert, bringing ideas on developments and new ways of working Skills and Experience: Salesforce experience with Sales Cloud, Lightning Force, Visual Force, Workflows, Process Builder, Flows, APEX (Write and Read), SOAP and REST API, Application Integration, Salesforce DX Salesforce Administrator, Advanced Administrator, Salesforce App Builder, Salesforce Platform Developer 1, and SalesCloud certifications are a must Must have 6 years of experience working as a Salesforce Administrator Must have 3 years of experience leading teams Strong problem-solving skills, data and software applications High energy and passion for the job with a can-do attitude Ability to lead a team of platform administrators and work independently Must be a self-starter and willing to take initiative Strong organizational skills and resourcefulness Proven ability to deliver on commitments Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) and DevOps processes Exposure to JIRA or Azure DevOps Nice to have - Additional Salesforce certifications, e.g., Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I Experience within a large, global organization would be advantageous Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent,

Posted 1 day ago

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