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Manager, Customer Success Blackbaud India

7.0 - 9.0 years

0 Lacs

hyderabad, telangana, india

Remote

Job Description Manager, Vertical Customer Success Job Objective: The Manager of the Customer Success is responsible for leading, developing, and strategically guiding a team of Customer Success Managers (CSMs) to deliver exceptional customer experiences through scale and automation. This role requires a seasoned leader who can cultivate a team culture of excellence, resilience, and customer-centricity using digital and scaled interactions. The ideal candidate will demonstrate the ability to drive customer success initiatives, influence cross-functional partnerships, and align strategic goals with broader organizational objectives to enhance customer retention, growth, and overall satisfacti...

Posted 1 day ago

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