Life Insurance - BA

Job Description

Key Responsibilities: Gather and analyze business requirements related to life insurance products and processes. Collaborate with stakeholders including underwriting, policy servicing, claims, and IT teams. Prepare BRD (Business Requirement Documents), FRD (Functional Requirement Documents), and user stories. Participate in solution design and provide domain expertise to technical teams. Support UAT (User Acceptance Testing) by preparing test cases and assisting users during testing. Conduct gap analysis and impact analysis for new requirements and change requests. Assist in process improvement initiatives and suggest enhancements to existing systems. Provide post-implementation support and issue resolution. Prepare regular reports and updates for project stakeholders. Required Skills: 2 - 5 years of experience as a Business Analyst in the Life Insurance domain. Strong understanding of life insurance products (term, endowment, ULIP, annuity, etc.). Proficient in requirement gathering, documentation, and process mapping. Familiarity with insurance systems (policy administration, CRM, claims systems, etc.). Knowledge of SDLC and Agile methodologies. Excellent communication, analytical, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business Administration, Insurance, Finance, or a related field. Professional certifications like IIBA CBAP/CCBA or domain certifications in insurance are a plus. Experience with tools such as JIRA, Confluence, Visio, or similar.