3 Licensing Operations Jobs

As the Global IT Operations Director & India Developer Center Site Lead at Wimmer Solutions, you will play a crucial role in overseeing the expansion and efficient operation of technical and business services programs in India. Your primary responsibility will be to lead the India-based delivery organization and provide leadership within the global IT Ops team. You will be instrumental in scaling delivery across multiple Fortune 500 clients, driving substantial ROI for the company. Your extensive experience in running IT Ops teams supporting end users, infrastructure, and external engagements will be key to achieving these goals. This position offers an exciting opportunity for you to have a significant impact on the organization's growth and success as it expands its global reach. If you have the qualifications and are ready to take on this rewarding leadership position, we encourage you to apply and join our dynamic team. In the role of Global IT Operations Director, you will oversee IT operations, including employee support, key systems and software, and IT spend management. You will maintain and drive licensing operations, focusing on enhancing partnerships with key hyperscaler partners and identifying opportunities with clients. Additionally, you will act as a strategic partner to C-level executives, aligning IT strategies with business objectives and ensuring successful execution of key initiatives. You will create and maintain an IT strategy to power the growth of the managed services firm, develop strategies for infrastructure, disaster recovery, backup, and cybersecurity, and oversee audit activities to demonstrate compliance with client requests. In your role as India Developer Center Site Lead, you will establish and manage a high-caliber Delivery Center for technical resources focused on artificial intelligence, data analytics, application development, and IT support. You will be responsible for locating a suitable facility, managing processes such as employee onboarding and equipment management, setting key performance indicators, managing finances, and coordinating resourcing for engagements. You will also provide guidance and support to the Delivery Center team members, ensuring the center's day-to-day operations run smoothly. To qualify for this position, you should have a Bachelor's or Master's degree in a related field, 12-18 years of experience in IT operations or service delivery with at least 5+ years in leadership roles, proven experience in managing global IT operations teams, and strong problem-solving and decision-making abilities. Preferred qualifications include experience with Microsoft tools and technologies, AI and data analytics frameworks, and relevant certifications such as PMP and ITIL. The ability to work effectively across cultures and time zones, excellent communication and interpersonal skills, and a commitment to fostering a collaborative work environment are also essential for this role. This position may require travel up to 20% to client sites or global offices.,

About Chargebee: Chargebee is a subscription billing and revenue management platform that empowers some of the fastest-growing brands worldwide, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com, and others. Thousands of SaaS and subscription-first businesses process billions of dollars in revenue annually through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members work remotely across the globe, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has secured over $480 million in capital from investors such as Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. We are on a mission to expand the boundaries of subscription revenue operations for both our own company and every customer and prospective business on a recurring revenue model. Job Summary: Chargebee is seeking a dedicated and results-driven Renewal Specialist to join our dynamic team. As a Renewal Specialist, you will play a vital role in ensuring the ongoing satisfaction and retention of our valued customers. Your primary responsibility will involve managing the renewal process, fostering strong customer relationships, and collaborating with cross-functional teams to drive successful renewals. Roles and Responsibilities: - Serve as the primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals, optimizing contract terms while enhancing customer trust. - Manage the renewals process in collaboration with the account team to ensure successful and on-time renewals before the contract end date. - Present renewal proposals and options to customers, notifying them of upcoming contract expirations. - Collaborate with various teams to develop clear renewal strategies for each customer based on data-driven decisions. - Provide rapid responses to customer and Customer Success Manager (CSM) requests, addressing sales processing procedures effectively. - Identify customer requirements, address roadblocks, and demonstrate strong account management skills to drive renewals to on-time closure. - Secure and validate renewal orders, maximizing renewal and up-selling opportunities while ensuring timely order processing. - Engage with supporting functional teams to resolve customer issues related to sales deeds. - Maintain a rolling 120-day forecast of renewals in your territory, communicating any uncovered risks for resolution strategies. - Adhere to best practices for internal processes, including Opportunity Management, Data Quality, Quoting, and Forecasting. - Participate in strategic account planning with key stakeholders to ensure accountability across teams and act as a Renewals brand ambassador. - Collaborate with internal resources to develop win strategies for a seamless customer experience and resolve complex issues. - Proactively engage in new initiatives, act as a subject matter expert, and mentor other team members. - Identify customer needs and guide renewal closure, ensuring continued customer engagement and value realization. - Work with the Customer Success organization to review customer value achievement and product adoption. - Promote upgrade opportunities and renewal value propositions to maximize returns on products and solutions. - Identify customer needs and refer to appropriate team members for follow-up. Required Qualifications: - Understanding of SaaS/subscription-based renewal models, applications, and sales techniques. - Strong negotiation and objection handling skills for value-based contract negotiations at the CXO level. - Ability to work on diverse problems requiring analysis and evaluation of identifiable factors. - Bachelor's degree in Business, Marketing, MIS (Computer Sciences), or related field. - Experience in Sales Management, Renewal Account Management, or Customer Success with a focus on negotiating contracts. Preferred Qualifications: - Knowledge of SAS products, cloud technologies, and enterprise CRM applications. - Strong process management, financial acumen, and adherence to policy. - Experience leading customer retention and adoption of SaaS products for complex accounts. - Awareness of industry trends and technologies. We are Globally Local: Chargebee's diverse team spans four continents, serving customers in over 60 countries, providing a global perspective from local neighborhoods. We value Curiosity: Encouraging a culture of curiosity, we believe in fostering an environment where hard questions lead to innovative answers. Customer! Customer! Customer!: Our focus is on enabling our customers" growth, ensuring that every action adds real value to solving genuine business problems. Join us for a rewarding and impactful journey.,

Hi, Wishes from GSN!!! Pleasure connecting with you!!! We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. At present, GSN is hiring AWS FINOPS for one of our leading MNC client. PFB the details for your better understanding : 1. WORK LOCATION : Bangalore WFO Hybrid 2. Job Role: AWS OPERATIONS - LEAD / MANAGER 3. EXPERIENCE : 4+ yrs 4. CTC Range: Rs. 8 LPA to Rs. 15 LPA 5. Job Nature : C2H 6. Work Type : WFO Hybrid ****** Looking for SHORT JOINERS ****** Job Summary : We are seeking a detail-oriented AWS Cloud Financial & Licensing Operations Specialist to manage AWS licensing, contracts, funding programs (e.g. MAP), invoicing, and cost optimization strategies. This role is ideal for someone who understands the commercial and operational side of AWS and can work closely with finance, procurement, and engineering teams to maximize the value of our cloud investments. Technical Skills: AWS Licensing & Contract Management Track AWS license entitlements and compliance Coordinate AWS enterprise agreements, renewals, and amendments Liaise with AWS account representatives to manage licensing inquiries AWS MAP Program & Funding Prepare and submit AWS MAP (Migration Acceleration Program) funding requests Ensure program requirements and milestones are met to maximize funding Maintain accurate documentation and reporting of program progress Invoicing & Cost Management Review AWS invoices and work with finance/procurement for approvals Allocate cloud costs across departments using tags or cost allocation reports Identify underutilized or idle AWS resources and recommend cost optimization measures Budgeting & Forecasting Develop AWS usage forecasts and track against budget Report on cost trends and recommend savings opportunities (e.g. Reserved Instances, Savings Plans) Compliance & Governance Maintain licensing compliance and adherence to AWS policies Ensure all financial transactions and funding requests follow internal governance and controls Familiarity with AWS tools like Cost Explorer, AWS Budgets, and AWS Billing & Cost Management Console Understanding of AWS contracts, licensing options, and enterprise agreements Experience with AWS MAP funding programs is highly desired Strong financial acumen and ability to work with procurement and finance teams Excellent communication skills and attention to detail Certifications Needed: AWS Cloud Practitioner or Cloud Financial Management certification EXP with cloud cost optimization tools like CloudHealth, CloudCheckr, or AWS-native solutions Familiarity with general procurement or IT asset management processes ****** Looking for SHORT JOINERS ****** If interested, Kindly CALL 9840035825 or click APPLY online for IMMEDIATE response. Best, Ananth | GSN | 9840035825 | Google review : https://g.co/kgs/UAsF9W