5581 Licensing Jobs - Page 31

The Portfolio Management department at Piramal Critical Care in Kurla, Mumbai is seeking a dynamic individual to join our team. As part of this role, you will be responsible for identifying, developing, and exploring new market opportunities aligned with critical care products for US hospital markets. Your main focus will be on developing a pipeline for US hospital markets and managing a portfolio of critical care products. Reporting to the Sr. VP and Global Head of Business Development and Strategic Alliances, you should have a minimum of 8 years of experience working in a pharmaceutical company, preferably in portfolio management, marketing, business development, licensing, or strategic analysis related to injectable, critical care, or other hospital drug products. Your primary responsibilities will include identifying and evaluating new product opportunities in the US hospital pharmaceutical market, developing forecasts, marketing strategies, and launch plans. You will also be tasked with monitoring the progress of potential new critical care products in Phase II and Phase III clinical trials for addition to PCC's pipeline. Additionally, you will contribute to strategic initiatives, develop business plans, and financial justifications for new product development, acquisitions, and licensing opportunities. Key competencies for this role include a deep understanding of the US generic market for hospital drug products, excellent communication and presentation skills, superior analytical skills, and a firm strategic understanding of the pharmaceutical industry. You should be a team player comfortable working autonomously in a global organization and have the ability to travel approximately one to two weeks per month. Piramal Critical Care (PCC) is a subsidiary of Piramal Pharma Limited (PPL) and is committed to delivering critical care solutions for patients and healthcare providers globally. PCC operates with a vision of sustainable and profitable growth, maintaining a wide presence across the USA, Europe, and more than 100 countries worldwide. With a rich product portfolio and state-of-the-art manufacturing facilities, PCC is focused on expanding its global footprint in the critical care space. At PCC, we value inclusivity and equal employment opportunities. Our decisions are based on merit, ensuring that all applicants and employees receive fair treatment in recruitment, selection, training, promotion, compensation, and other personnel matters. We are dedicated to providing equal opportunities for individuals with disabilities and those with religious observances or practices. Join us at Piramal Critical Care and be a part of our mission to provide quality critical care solutions while upholding ethical and values-driven practices.,

Skills: Business Development, Business-to-Business (B2B), Medical Devices, Sales Strategy, Licensing, Scientific Selling, Pharma sales, Relationship Building, The Scientific Sales Manager (SSM) is responsible for driving sales performance by consistently achieving assigned targets, generating quality leads, demonstrate strong scientific communication, uphold ethical standards, and embody company values in all field activities. Identify and engage with key doctors/hospitals, dealers and present and demonstrate JOGOs EMG Biofeedback device. Educate doctors/hospitals, dealers on the clinical benefits, applications, and outcomes of JOGO EMG Bio feedback device. Promote the licensing model by highlighting revenue potential and clinical differentiation for the doctors clinic/hospital. Drive B2B sales by closing license agreements and work closely with the doctors and onboarding teams to ensure smooth implementation and training post-sale. Execution Excellence Maintain the expected Field working days, Call Average and Right frequency based on customer potential ensuring high potential doctors and accounts receive appropriate attention. Ensure disciplined execution of visit wise plan as per marketing strategy, within timeline. Stay updated on product knowledge, and advancements in medical device field. Field Reporting & System Updates Ensure timely and accurate reporting of daily activities, lead generation, and other CRM activities in the system. Regularly update the doctor master list and ensure detailed, accurate records are maintained with engagement status up to date in the system to support informed decision making. Doctor Engagement & Relationship Building Develop and maintain strong relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs) of his territory for long-term engagement and license renewals. Close collaboration with the Hospital Marketing and Operations teams to expand & ensure a steady pipeline of relevant referrals, thereby contributing to both business. Compliance & Ethical Practices Adhere strictly to JOGOs SOPs, ethical sales practices and regulatory standards. Reflect JOGO values and culture in all interactions. Key Competencies Result-Oriented and Target-Driven Effective communication skills Planning and Execution Excellence Collaboration and cross functional coordination Accountability and ownership Customer centricity Learning agility and adaptability Integrity and Professionalism Qualification Required: B. Pharm or Any Life Science Stream Preferred: M. Pharm or any Masters in Life Science stream.

Skills: Negotiation, Business-to-Business (B2B), Licensing, Scientific Selling, Medical Device, Pharmaceutical Sales, Sales Strategy, Relationship Building, The Scientific Sales Manager (SSM) is responsible for driving sales performance by consistently achieving assigned targets, generating quality leads with strong doctor recommendations. Demonstrate strong scientific communication, uphold ethical standards, and embody company values in all field activities. Identify potential prescribers and generate high-quality leads backed by strong clinical endorsements. Identify and engage with key doctors/hospitals and present and demonstrate JOGOs EMG Biofeedback device and therapy solutions. Educate doctors/hospitals on the clinical benefits, applications, and outcomes of JOGO therapy. Promote the licensing model by highlighting revenue potential and clinical differentiation for the doctors clinic/hospital. Drive B2B sales by closing license agreements and work closely with the doctors and onboarding teams to ensure smooth implementation and training post-sale. Execution Excellence Maintain the expected Field working days, Call Average and Right frequency based on customer potential ensuring high potential doctors and accounts receive appropriate attention. Ensure disciplined execution of visit wise plan as per marketing strategy, within timeline Stay updated on product knowledge, therapy advancements Field Reporting & System Updates Ensure timely and accurate reporting of daily activities, lead generation, and other CRM activities in the system. Regularly update the doctor master list and ensure detailed, accurate records are maintained with engagement status up to date in the system to support informed decision making. Doctor Engagement & Relationship Building Develop and maintain strong relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs) of his territory for long-term engagement and license renewals. Close collaboration with the Hospital Marketing and Operations teams to expand & ensure a steady pipeline of relevant referrals, thereby contributing to both business growth." Compliance & Ethical Practices Adhere strictly to JOGOs SOPs, ethical marketing practices and regulatory standards. Reflect JOGO values and culture in all interactions. Key Competencies Result-Oriented and Target-Driven Effective communication skills Planning and Execution Excellence Collaboration and cross functional coordination Accountability and ownership Customer centricity Learning agility and adaptability Integrity and Professionalism Qualification Required: B.Pharm or Any Life Science Stream Preferred: M. Pharm or MBA

Skills: Business Development, Business-to-Business (B2B), Medical Devices, Sales Strategy, Licensing, Scientific Selling, Pharma sales, Relationship Building, The Scientific Sales Manager (SSM) is responsible for driving sales performance by consistently achieving assigned targets, generating quality leads, demonstrate strong scientific communication, uphold ethical standards, and embody company values in all field activities. Identify and engage with key doctors/hospitals, dealers and present and demonstrate JOGOs EMG Biofeedback device. Educate doctors/hospitals, dealers on the clinical benefits, applications, and outcomes of JOGO EMG Bio feedback device. Promote the licensing model by highlighting revenue potential and clinical differentiation for the doctors clinic/hospital. Drive B2B sales by closing license agreements and work closely with the doctors and onboarding teams to ensure smooth implementation and training post-sale. Execution Excellence Maintain the expected Field working days, Call Average and Right frequency based on customer potential ensuring high potential doctors and accounts receive appropriate attention. Ensure disciplined execution of visit wise plan as per marketing strategy, within timeline. Stay updated on product knowledge, and advancements in medical device field. Field Reporting & System Updates Ensure timely and accurate reporting of daily activities, lead generation, and other CRM activities in the system. Regularly update the doctor master list and ensure detailed, accurate records are maintained with engagement status up to date in the system to support informed decision making. Doctor Engagement & Relationship Building Develop and maintain strong relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs) of his territory for long-term engagement and license renewals. Close collaboration with the Hospital Marketing and Operations teams to expand & ensure a steady pipeline of relevant referrals, thereby contributing to both business. Compliance & Ethical Practices Adhere strictly to JOGOs SOPs, ethical sales practices and regulatory standards. Reflect JOGO values and culture in all interactions. Key Competencies Result-Oriented and Target-Driven Effective communication skills Planning and Execution Excellence Collaboration and cross functional coordination Accountability and ownership Customer centricity Learning agility and adaptability Integrity and Professionalism Qualification Required: B. Pharm or Any Life Science Stream Preferred: M. Pharm or any Masters in Life Science stream.

Skills: Negotiation, Business-to-Business (B2B), Licensing, Scientific Selling, Medical Device, Pharmaceutical Sales, Sales Strategy, Relationship Building, The Scientific Sales Manager (SSM) is responsible for driving sales performance by consistently achieving assigned targets, generating quality leads with strong doctor recommendations. Demonstrate strong scientific communication, uphold ethical standards, and embody company values in all field activities. Identify potential prescribers and generate high-quality leads backed by strong clinical endorsements. Identify and engage with key doctors/hospitals and present and demonstrate JOGOs EMG Biofeedback device and therapy solutions. Educate doctors/hospitals on the clinical benefits, applications, and outcomes of JOGO therapy. Promote the licensing model by highlighting revenue potential and clinical differentiation for the doctors clinic/hospital. Drive B2B sales by closing license agreements and work closely with the doctors and onboarding teams to ensure smooth implementation and training post-sale. Execution Excellence Maintain the expected Field working days, Call Average and Right frequency based on customer potential ensuring high potential doctors and accounts receive appropriate attention. Ensure disciplined execution of visit wise plan as per marketing strategy, within timeline Stay updated on product knowledge, therapy advancements Field Reporting & System Updates Ensure timely and accurate reporting of daily activities, lead generation, and other CRM activities in the system. Regularly update the doctor master list and ensure detailed, accurate records are maintained with engagement status up to date in the system to support informed decision making. Doctor Engagement & Relationship Building Develop and maintain strong relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs) of his territory for long-term engagement and license renewals. Close collaboration with the Hospital Marketing and Operations teams to expand & ensure a steady pipeline of relevant referrals, thereby contributing to both business growth." Compliance & Ethical Practices Adhere strictly to JOGOs SOPs, ethical marketing practices and regulatory standards. Reflect JOGO values and culture in all interactions. Key Competencies Result-Oriented and Target-Driven Effective communication skills Planning and Execution Excellence Collaboration and cross functional coordination Accountability and ownership Customer centricity Learning agility and adaptability Integrity and Professionalism Qualification Required: B.Pharm or Any Life Science Stream Preferred: M. Pharm or MBA

US Recruiter 3+ Yrs Experience Source, screen, and shortlist candidates for niche IT roles and clinical/non-clinical medical profiles. Maintain strong relationships with clients, MSPs, and VMS platforms. Understand technical and medical job requirements and deliver suitable profiles within TAT Utilize job boards (Dice, Monster, CareerBuilder), LinkedIn, and internal database. Conduct initial screenings to assess skills, experience, availability, salary expectations, and work authorization. Maintain proper documentation and ATS updates for each candidate. Schedule interviews, gather feedback, negotiate offers, and close candidates efficiently. Ensure timely onboarding and check-ins post-placement. Stay updated with industry trends, rate cards, and competitor benchmarks. Submit weekly recruitment metrics and pipeline updates to leadership. Understand credentialing processes and state-specific licensing.

SailPoint, the industry leader in Identity Security, is looking for an Identity professional to contribute to our company’s internal corporate Identity program. The Privileged Access Management Engineer will be a key team member in our growing and impactful organization as SailPoint continues to scale globally as the industry leader in Identity Governance. This position will report to the Manager of Identity & Access Management (IAM) and will support SailPoint’s internal Privileged Access Management (PAM) and Endpoint Privilege Management (EPM) systems and operations. As the Privileged Access Management Engineer, you will be responsible for the design, installation, operation and maintenance of the Privileged Access Management (PAM), Endpoint Privilege Management (EPM) and Privileged Password Management (PPM) infrastructure(s) and capabilities. You will analyze, develop and build processes and technology to ensure the comprehensive and timely delivery of PAM, EPM and PPM services. Expect to work in cross-functional teams across IT, Cybersecurity, DevOps & Desktop Engineering, Support, Professional Services, and Corporate Compliance in support of the PAM Program. Come make your mark in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years! Job Responsibilities Design, build, configure and deploy SailPoint’s PAM, EPM and PPM solution(s), including accounts management, access policies, SSH & API key management, secrets management, endpoint privilege management and reporting. Conduct analysis, generate designs & procedures, work closely with stakeholders to define use-cases, keep & maintain inventories, and develop comprehensive documentation & diagrams. Integrate SailPoint’s PAM / EPM / PPM solutions with other core enterprise technologies, such as ServiceNow, VMWare. SailPoint and other IDM systems. Support PAM / EPM / PPM infrastructure operations, including troubleshooting user issues, implementing changes and performing system administration & maintenance. Monitor and respond to any capacity and/or performance needs, including rotational on-call support for the PAM / EPM / PPM infrastructure. Provide regular reports to leadership regarding security, data governance, capacity, performance, usage and licensing. Lead projects, provide security consultation(s), and develop detailed project plans for various projects & phases (PoC, Pilot, Production rollouts). Deploy software clients on workstations, servers & Macs. Recommend and implement modifications that will enhance system usability & reliability while analyzing all aspects of the existing infrastructure. Proactively establish and grow a broad collaboration with business analysts, app / system owners, architects and engineers focusing on strategy, proliferation of automation & integrations, as well as defining / building and refining enterprise services & capabilities. Provide training on changes to user experience (UX), document support procedures, and analyze user feedback in order to minimize impacts to the business. Devise, develop and implement SOPs, SLAs and supporting workflows and approval criteria. Collect, analyze and decipher customer metrics & event data in order to provide meaningful recommendations to improve current policy configurations, and improvements to the UX. Essential Skills Bachelor’s degree in Information Security, Computer Science, Engineering, or equivalent experience in an enterprise setting. 4+ years of experience using, installing, and administering PAM, EPM and PPM solutions such as CyberArk, Delinea and BeyondTrust. Solid understanding of PAM, EPM & PPM concepts, associated controls, terminology & technology. Experience administering and integrating tier zero identity infrastructure that provides AAA services such as MS Active Directory, Azure Active Directory, and RSA. Experience with ISO27001, SOC2, NIST, or similar compliance frameworks preferred Experience managing compliance projects and effectively collaborating with stakeholders and partners Good knowledge / understanding of Active Directory, GPO, JAMF, Azure Active Directory, and other cloud platforms such as AWS and GCP. Experience with developing automated solutions using PowerShell for Windows and BASH for Unix / Linux. Strong customer service and interpersonal skills. Good knowledge of managing infrastructure & endpoints in an enterprise setting. Must be a team player and analytical thinker, with robust troubleshooting skills and a creative problem-solving approach. Must be able to work with stakeholders & end-users who are located across the globe. Ability to work independently, present and describe highly technical topics in a non-technical manner and effectively communicate with / educate business stakeholders at all levels, from individual contributors to C-level executives. Ability to produce and maintain detailed technical documentation, business processes and training material. Basic understanding of QA methodology including usability testing, performance testing, automated testing, test scripts, test cases and test plans. Familiarity with continuous delivery model and agile development processes. Must be flexible, willing to undertake a wide variety of new and challenging tasks all while driving results. Preferred Skills Significant experience working within a large enterprise, with responsibility for administering & supporting the technology and processes in the PAM, EPM and PPM domains; ideally, within the software vertical. Significant knowledge / experience designing, implementing, managing, and supporting BeyondTrust PASM, PEDM and remote access solutions. Experience building, managing & maintaining ISO27001, SOC2, FedRAMP & SOX environments. Strong development (SDLC-based) & QA experiences with upgrading MAC OS, using Homebrew & other UI tools such as Microk8s, Keka, VirtualBox, etc. 4+ years of experience with APIs and scripting languages (e.g. JavaScript, Python, etc.). Experience with JSON, XML, SOAP and REST web-services Roadmap for Success:Within first 30 days: Onboarding activities - HR Trainings, meet with the team, understand the roadmap, projects and processes Gain access to necessary systems and tools. Understand current processes for: Identity and Access Management Identity Governance and Administration Privileged Access Management (PPM/EPM) IT Compliance – UAR, Audit process By 90 Days Collaborate on projects with team members and cross-functional teams. Be fully integrated with the team’s workflows and culture. Propose initiatives to: Improve team efficiency Enhance PAM and compliance processes Automate manual tasks across the team By 6 Months Become a subject matter expert in PAM and IT Compliance. Automate manual processes and explore AI-driven enhancements. Partner with extended IT teams to drive automation efforts. Develop and refine operational practices and procedures. Proactively meet standards for information security and compliance. Perform operational tasks at a comparable workload to their peers. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

As a Geographic Legal Counsel Assoc Manager at Accenture, you will be responsible for providing expert legal analysis and strategic guidance on the interpretation and application of diverse regulations in different countries related to Energy and Industry X. You will review local & global initiatives and client deals, identify risks according to local law and Accenture policies, and flag potential issues and risk mitigations. Your role will involve offering guidance to the business and other legal teams through expertise in specific regulatory matters, as well as identifying the need for relevant licensing and/or corporate requirements to comply with local laws. Moreover, you will proactively monitor and analyze emerging legislation, regulatory developments, and enforcement trends worldwide to ensure timely dissemination of critical information to relevant stakeholders. You will be responsible for implementing and overseeing compliance programs to ensure adherence to applicable regulations, including conducting internal audits and risk assessments. In addition, you will design and implement comprehensive processes for end-to-end licensing and authorization management related to Industry X (engineering and related authorizations) and Energy products, services, and operations. This will involve managing the full lifecycle of new licensing applications, including preparation, submission, and negotiation with regulatory authorities. Furthermore, you are expected to collaborate effectively with cross-functional teams, including engineering, Contracting, Taxes, Geographic Compliance, Corporate, Entity Matters, and Litigation, among others, to ensure integrated and consistent regulatory compliance. You will serve as a primary point of contact for external regulatory authorities, engage in proactive dialogue, and respond to inquiries related to cybersecurity compliance. Additionally, you will represent the organization in industry forums and regulatory working groups to advocate for sound policies and best practices and interact with global regulators to address regulatory inquiries and help influence future regulatory direction. To excel in this role, you should have a Bachelor's degree in Law and a minimum of 7 to 10 years of experience at law firms or as in-house counsel and/or in legal outsourcing. You should possess experience in engineering/EPC companies, managing general legal tasks and generic in-house matters, and have proven experience in addressing legal considerations within technology domains. Strong interpersonal skills, promptness, accuracy, consistency, sound judgment, adaptability, strong time management, prioritization, and organizational skills are essential for this position. Additionally, familiarity with Accenture offerings, function-specific services performed, commercial agreements, legal and compliance fundamentals, corporate business practices, and contracting regulations is required. Ability to build trust-based relationships, deliver on commitments, work under pressure, and manage priorities and stakeholder expectations effectively are key attributes for success in this role. Comfort with technology and experience in the use of tools & databases will be beneficial. If you are a dynamic legal professional with a passion for regulatory compliance management and a keen interest in the Energy and Industry X sectors, we invite you to join our team at Accenture and contribute to our mission of delivering value and shared success for our clients, people, partners, and communities.,

Job Purpose: To ensure statutory compliance for all Ready-Mix Concrete (RMX) plants in the West Zone by managing ESIC, PF, Gratuity, and Factory License renewals. The role will coordinate with plant system administrators, government agencies, and internal teams, ensuring timely reporting and regulatory adherence. Key Responsibilities: Statutory Compliance Management: Handle end-to-end compliance for ESIC, PF, Gratuity , and Factory License renewals for all RMX plants in the West Zone. Ensure timely submission of compliance documentation to relevant government authorities. Maintain compliance data and reports as per statutory requirements. Coordination and Follow-up: Act as a liaison between RMX plant system administrators and government agencies such as BMC, ESIC, PF offices, etc. Support the Compliance Head in coordinating audits and inspections. Follow up with plants to ensure necessary documentation and statutory records are maintained. Monthly Reporting: Prepare and submit monthly compliance reports for the West Zone. Track renewals, submissions, and statutory deadlines. Escalate potential compliance risks to the Compliance Head proactively. Support Functions: Assist the Compliance Head in preparing MIS reports, compliance dashboards, and related documentation. Support internal teams and vendors in resolving compliance-related issues. Handle documentation, file management, and data accuracy for audits. Key Skills & Competencies: Knowledge of labour laws, ESIC, PF, Gratuity , and Factories Act provisions. Experience in statutory compliance, license renewals, and dealing with government bodies . Strong coordination and follow-up skills. Proficiency in MS Excel and compliance reporting. Good written and verbal communication skills.

The Procurement & Third Party Management Program Execution (P&TPMPE) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle. The Operational Risk Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets; Provide guidance to internal stakeholders; monitoring the timely and effective completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics. They also ensure to keep the motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsibilities: Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Looks for ways to improve the current process and share best practices with senior leadership. Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage larger teams and drive them to deliver the highest quality work on Third Party Management. Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.) Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements and set up periodical review meeting with all the stakeholders. Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB) to complete required due diligence and ongoing monitoring activities Execute various third-party risk assessment controls as identified by the Third-Party Risk Assessment Process and provides guidance to TPU Process Analysts on process execution. Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to senior management. Drive team to identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations. Analyzing the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks Work with Operations standards team to layout framework of new process, obtaining clarification on ambiguous areas. Raise proposals for streamlining processes as per change management procedure Coordinate with Internal and external Auditors and ensure timely and accurate submission of all deliverables and ensure that all comments are addressed, observations are reported correctly, and corrective action is taken accordingly Drive and implement process changes in line with new emerging risks and regulatory requirements. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: Minimum 12+ years of working experience in financial services / Banking industry Preferred 6+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work Minimum 3 year of Operational Leadership Experience including delivering in a high-volume, goal-based production/operations-based environment Knowledge of third-party management risk and control methodologies and best practices Team management skills preferred Supply chain management experience preferred Education: Bachelor’s degree required. Master’s Degree preferred. Professional Qualifications including CA/ICWA/ACS etc. Project Management and experience in process standardization & Automation Preferred external certification – CISA / CIA / CSCP / CPSM. ------------------------------------------------------ Job Family Group: Project and Program Management ------------------------------------------------------ Job Family: Program Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Summary We are SME IT consulting company focusing on CLOUD COMPUTING & DATA SCIENCE CONSULTING space as MICROSOFT AI CLOUD SOLUTION PROVIDER within UNITED KINGDOM and across EUROPE. We provide EoR services to our customer in different countries to deploy IT consultants on contract having fully compliant with the local employment law and execute IT projects with smooth precision. In INDIA, as a strategic partner in the ONDC ecosystem, we design modular digital services for MSMEs, LSPs, and SNPs—integrating Microsoft365, CRM, and support automation into agile, subsidy-aware bundles. Our mission is to simplify tech adoption through structured pricing, adaptive onboarding, and long-term client success. Mindverse India is seeking experienced freelance Senior Support Engineers to deliver incident-based resolution (L1–L3) across Microsoft365 environments powering ONDC-based SaaS deployments. This role is pivotal to our long-term support infrastructure for digitally transforming Indian businesses via structured, modular license and service packs. Responsibilities & Duties · Core Technical Support Functions Ø Resolve L1–L3 incidents across user-level, system, and platform escalations Ø Administer Microsoft365 environments, including license provisioning, mailbox management, security policies, and Teams/SharePoint support Ø Execute remote diagnostics and troubleshooting using standard tools (e.g., Microsoft Admin Center, remote desktop tools, Powershell) · ONDC & SaaS Service Lifecycle Tasks Ø Facilitate client onboarding aligned with ONDC protocols, TEAM stack workflows, and SaaS product bundles Ø Support catalogue activation, product upgrades, and license sync with SNPs and buyer apps Ø Collaborate with internal catalogue and CRM teams to ensure support ties into service metadata and SKU governance · Microsoft Partnership Interaction Ø Act as a technical liaison for product registration, escalation, and lifecycle support between customer and Microsoft Partner Center. Ø Assist in new client onboarding via Microsoft portals and advisory workflows Ø Provide inputs on product roadmap alignment based on Microsoft updates and service evolution Ø Periodic product upgrade advisory and patch management. · Documentation & SLA Management Ø Maintain detailed incident logs, solution documentation, and preventive fix libraries Ø Track SLA adherence for resolution timing, escalation chains, and ticket throughput Ø Recommend process automation or knowledge base improvements to reduce future incidents · Strategic Impact Ø Help shape Mindverse’s support architecture for scalable ONDC-based eCommerce Ø Contribute to evolving modular support packs, cost modelling, and success metrics for distributed technical support Ø Support trust-building and frictionless adoption for micro and SME segments through reliable issue resolution. Ø Initiate and participate in customer satisfaction survey on behalf of MINDVERSE. Certifications · Must-Have Certifications Ø Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Covers managing Microsoft365 services, governance, identity, and compliance. Ø Microsoft Certified: Azure Fundamentals (AZ-900) Ensures baseline cloud fluency, useful for hybrid or Azure-linked ONDC models. Ø Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Focuses on endpoint management, deployment, and remote troubleshooting. · Highly Preferred Ø Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Valuable for SaaS bundles involving sensitive MSME data and ONDC buyer apps. Ø Microsoft Partner Center Experience / MCP ID While not a certification per se, prior association with Microsoft Partners—verifiable via MCP ID or portal experience—is a strong plus for client onboarding, product registration, and Microsoft escalation flows. · Optional but Strategic for ONDC Ecosystem Alignment Ø ITIL Foundation Certification Adds credibility in incident-based support models and SLA-oriented ticket handling. Essential Skills · Technical Expertise Ø Must have 6+ years of experience on Microsoft365 Administration . Ø Microsoft365 Administration: License provisioning, Exchange Online, SharePoint, Teams, OneDrive setup and troubleshooting Ø PowerShell Scripting: For automation, remote fixes, and batch operations Ø User & Device Management: Through Azure AD and Microsoft Endpoint Manager Ø Security & Compliance: MFA, DLP policies, Conditional Access, compliance center familiarity Ø Incident Handling (L1–L3): Diagnosis, escalation management, and root-cause analysis · ONDC & SaaS Ecosystem Fluency Ø Catalogue Sync Knowledge: Understanding of SKU codes, modular service packs, and metadata alignment Ø Workflow Familiarity: Integration experience with TEAM stack tools, buyer apps, and SNP logic Ø Support for MSMEs: Sensitivity to low-tech users and regional onboarding nuances Ø Upgrade & Onboarding Flow Execution: Especially for seller apps and CRM-linked SaaS · Microsoft Partnership Experience Ø Partner Center Portal Usage: Client registration, subscription lifecycle ops Ø Escalation & Advisory Handling: Navigating Microsoft support tiers and relationship protocols Ø Licensing Communication: Articulating bundled services and entitlements during onboarding or upgrades · Process Discipline Ø SLA Tracking & Documentation: Timely resolution with traceable audit logs Ø Knowledge Base Contribution: Creating help articles, preventive fix libraries Ø Asset & License Governance: Tracking usage, expiry, cost coverage, and incident linkage · Consulting Mindset Ø Client Empathy & Clarity: Explaining technical issues in approachable terms Ø Proactive Engagement: Identifying recurring issues and proposing scalable fixes Ø Trust Building: Acting as a reliable interface for service continuity across multiple business classes. Ø Prior experience on conducting technical session for the user community is a definite plus. Nice to have Skills · Advanced Technical Capabilities Ø Experience with Intune and Autopilot – for device deployment in distributed MSME environments Ø Power Platform familiarity (Power Automate, Power BI) – useful for workflow insights and dashboarding service health Ø Hybrid deployment support – Exchange Hybrid or SharePoint Hybrid knowledge for transitioning legacy setups · ONDC Ecosystem Depth Ø API-level catalogue diagnostics – for troubleshooting sync between seller apps and SNPs Ø TEAM stack customization awareness – ability to advise on adapting CRM or onboarding flows for localized use Ø Understanding of subsidy-linked onboarding – especially where support packs tie into government schemes or digital grants · Process & Governance Enhancers Ø Experience with ITSM platforms – such as Zoho Desk Ø ISO 27001 or other compliance exposure – helpful for mid-market clients with stricter data governance needs Ø Template documentation & FAQ authoring – creating reusable knowledge kits for MSME end users · Relationship & Advisory Strengths Ø Experience interfacing with Microsoft Partner Advisors – not just via portal, but via pre-sales or escalation calls Ø Comfort with stakeholder communication – especially for client-side IT heads during onboarding or incident escalations Ø Consulting experience in licensing optimization – advising clients on cost-effective packs or renewal timelines Home Office – Workplace This is purely “Work from Home” engagement. The freelancer must have his/her own computing device with the latest OS, anti-virus software including other necessary software like office, email etc. He / She must have access to high-speed internet connectivity. These expenses are not reimbursable. Payment Mechanism You will have to work on incidents raised by the customer on our helpdesk. You will be assigned to a particular incident, which we will call a work packet. You can get zero or multiple work packets daily from us. You will get your monthly payment based on the number of work packets, (hour spent for a work packet) you have completed, and the customer has accepted the same in a particular month. Every month, we will share a statement of account on such completed incidents and outstanding amount. You need to raise the invoice from your side to us and upon receiving an undisputed invoice from you will transfer the amount electronically to your bank account. Benefits · Weekly Hours: Not predefined. Always incidents-based work packet. · Day Rate: ₹400.00 per hour plus GST all-inclusive basis. · Expenses Allowed: Reimbursement of phone calls on actuals. · Duration: Continuous contract. · Language: Fluent in English and Hindi Additional Assessment · Interview · Presentation Evaluation Weighting · Technical competence - 70% · Cultural fit - 05% · Price - 25%

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Responsible for high quality and timely day to day delivery of Asset Management services. Activities include, but are not limited to: asset management order processing and placement, hardware and software systems, interface with support organizations, monitoring of processes, data flows and data repositories to ensure assets' data elements are being collected, handled, stored and reported accurately in accordance with vendor licensing terms and conditions; performance of timely asset data updates to maintain accuracy of database repository, identifying and managing asset discrepancies and compliance resolution process to closure. As an Asset Management Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles – we're transforming the way businesses thrive in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs. As an Asset Management Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you. Responsibilities Performed Asset Management for IT assets (desktops, laptops, servers,storage, network devices) Day to Day activities of Asset Management Function that include preparing and uploading reports. Tracked asset disposal process, ensuring record deletion from fixed asset register.Published weekly stock and close location reports Generated non-compliance reconciliation reports (weekly) ,Published monthly AMC and SLA reports &Managed daily machine and material records Maintained fixed asset register with serial number updates (ownership changes, disposals) Maintain records of allocated machines as well as material on daily Basis Maintain an accurate and up-to-date inventory of all hardware assets, including computers, servers, CCTV, ACS, networking equipment, and peripherals. - Capture details such as make, model, serial number, specifications, and location, EOL/EOS, Warranty information, etc. Analyses and/or controls IT assets ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out Manage enterprise-wide compliance with all software license agreements by monitoring and enforcing proper software usage policies and guidelines to ensure that there is no non-conformance Read and understand software licenses to ensure Company is in compliance; take corrective action if necessary Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software. Oversee the purchase of all software licenses; ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. Ensure retention of all proof-of-license documentation Define and ensure that compliance with ITAM processes are maintained. Contribute to the ITAM strategic plans and support projects related to it ServiceNow / Summit AI /SolarWinds / Other Discovery Asset Management tools to meet the organization’s asset management needs. Continuously optimize the use of discovery tools to enhance asset management processes Generate and analyse reports using ITAM tools to provide insights into asset utilization and performance . Manage and support the effective use of the CMDB and the supporting ITAM functions Conduct regular audits to verify the accuracy of the asset inventory Identify hardware assets that have reached their end-of-life or are no longer in use. - Develop and execute a secure and environmentally responsible disposal or recycling process. Prepare and present detailed asset performance reports to senior management and stakeholders. Commitment to continuous improvement through regular review and optimization of asset management processes. Ability to prepare for and manage internal and external audits related to IT assets. Performed daily software license approvals in BMC Remedy (identifyingfreeware commercial) Managed software licensing and compliance (DTLT, Flexera vs. AR) Coordinated software license renewals with requesters/tower leads Procured and maintained Flexera license Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Minimum 3 years of experience with Asset Management Project Management Methodologies & Best Practices Infrastructure Management & Setup Vendor Management & Procurement Process Improvement & Implementation Compliance & Risk Management Project Documentation & Closure Bachelor s degree in computer science, Software Engineering, or related field. 3+ years of experience in IT Asset Management(HAM/SAM) Domain & overall 3+ years of experience in IT Operations. Understanding various licensing models (perpetual, subscription, user/device-based, etc.) for vendors like Microsoft, Adobe, Oracle, SAP, IBM, etc. Expertise in tracking software installations, usage, and license entitlements. Familiarity with ITSM frameworks like ITIL for asset lifecycle management. Knowledge of SaaS, IaaS, and PaaS licensing models for platforms like AWS, Azure, Google Cloud, and virtualized environments (VMware, Citrix). Proficiency in managing the entire lifecycle of IT assets from procurement to disposal. Experience with IT asset management (ITAM) tools and Strong Excel Knowledge and Basic BI. Skills in budgeting, cost analysis, and financial planning related to IT assets. Ability to collaborate with various stakeholders, including IT teams, finance, procurement, and senior management. Any IT Graduation. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Description ITAM Associate Consultant Key Responsibilities: Assist in maintaining records of hardware & software assets and licenses Help track hardware and software usage and ensure compliance with licensing agreements Perform basic data entry and reporting using excel and other available tools Support software audits and documentation Coordinate with internal Metro teams for software requests and renewals Learn and follow ITAM policies and procedures Qualifications IT Fresher: Additional Information Basic proficiency in Microsoft Excel (sorting, filtering, basic formulas) Good written and verbal communication skills Attention to detail and ability to follow structured processes Basic understanding of IT hardware and software assets Willingness to learn and grow in the ITAM domain (HAM/SAM) Ability to work collaboratively in a team environment

1) Responsible for identifying & developing new customers & new markets. 2) Post identification of business model, manage Lead generation, evaluate business case and market assessment for selected products by customer, pricing and deal negotiations. 3) Execution of Supply / Licensing /Contract manufacturing agreements upon finalization of business case. 4) Trigger inspections and liaise with registration of products. 5)Coordination with departments such as regulatory, legal, F&D, IPR, Finance, production, Logistics other cross functional teams for smooth execution of projects of all emerging markets. 6) Initiate business development activities such as new product identification & development/launch strategy/ complete due diligence for dossier filing & manage registration activity for respective countries/proposing products to conduct BE study/proposing products to existing partners to complement their existing basket and also attending domestic & International exhibitions for B2B meetings. 7) Prepare & maintain MIS file of Agreements, Business MIS file, Registration master, Monthly presentation, Price proposal file, dossier query tracking, International sales order, Performa Invoice of all EMB markets. 8) Budget preparation with involving HOD and presenting to management within company to forecast yearly business plan. 9) Prepare presentation for monthly review meeting & presenting to the top management.

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification Associate level ( Desirable)

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) for the issuance of policies Underwriter for analyzing the risk factor Finance Team Taxations handling Human Resources to share foresights into the business and build the talent pool accordingly Training Team for train the employees NSM/RSM/ASM for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification Associate level ( Desirable)

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Key Accountabilities/ Responsibilities Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co.

Business Mix of Commercial and Consumer Lines GPW/Non Motor GPW growth Maintaining Hygiene Cheque Bounce & Receivables Retention Recruitment Activation Manage the daily activity of producers to ensure strong pipeline. Coach & guide agents to cross sell and grow their business Make individual agents grow Year On Year Ensuring IRDA compliance regarding licensing & commission payments to agents Responsible for ensuring quality of applications Support/guide the producer in all activities related policy services To recruit and appoint agents for Gen Ins business Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification Associate level (Desirable)

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management Agents. Manage the daily activity of producers to ensure strong pipeline. Coach and guide to cross sell and grow the business Make individual agents grow at least 20% for every year Ensuring IRDA compliance regarding licensing and commission payments of agents Responsible for ensuring quality of applications Support/guide the producers in all activities related to policy services Train agents on products, process and USP s of Co. Key Accountabilities/ Responsibilities Responsible for Achieving overall Gross Written Premium Responsible for sustainable Profitability To maintain the Hygiene Recruitment and retentio of agengts Responsible for Activation Stakeholder interfaces Internal Stakeholders Operations (BOPs& COPs) for the issuance of policies Underwriter for analyzing the risk factor Finance Team Taxations handling Human Resources to share foresights into the business and build the talent pool accordingly Training Team for train the employees NSM/RSM/ASM for some suggestions External Stakeholders Agents Broker Experience 1-2 years of experience in insurance At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education Any Graduation

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/function BNP Paribas Personal Investors Germany Personal Investors operates under three brands in Germany, Consorsbank , targeted to individual customers, and DAB BNP Paribas for B2B customers and Wealth Management Private Banking for wealthy clients. Consorsbank is the no. 4 full-service direct bank(1) in the market by the number of customers and the 2nd online broker by the number of executed orders by individuals(2). DAB BNP Paribas is one of the leading operators for Independent Financial Advisors and Asset Management specialists. Personal Investors Germany offers its services to around 2.0 million customers in Germany . Job Title IT SAM Specialist / License Manager Date 05-Jul-2025 Department PI Germany – ISPL Location: Chennai Business Line / Function BNPP PI Germany (IT) Reports To (Direct) Grade (if applicable) (Functional) Number Of Direct Reports 0 Directorship / Registration NA Position Purpose Overall purpose Administration and further development of the PI Germany Software Asset Portfolio as well as integration and harmonization of SAM processes with global BNPP SOAM team. PI Germany SPOC with regards to SAM topics. Responsibilities Direct Responsibilities Coordination for all questions of License Management / Software Asset Management (SAM) Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance) Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.) Maintaining and monitoring of the PI Germany Software Asset Portfolio Interact with internal departments and stakeholders offering guidance on SAM topics like Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research Counterpart for the Open Source Owner for all relevant topics in case an OSS Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests) Monitor renewals and new software purchases Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders Participate in ITIL-SAM improvement initiatives Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software Contact person for contractual sand license specific questions regarding the existing software products Contributing Responsibilities Act as an ambassador of SAM topics for PI Germany Support the local PI team in all topics related to SAM Interacting with corporate security, IAM and risk practices to ensure that the software is compliant Provide license reports on requested applications Support and guidance counterpart for the responsible Application Owners Counterpart for all Software product related questions internally and externally Technical & Behavioral Competencies Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU) Deep architectural and conceptual knowledge of the SAM lifecycle Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI Strong customer service orientation Specific Qualifications (if Required) ITIL Foundation (or higher) mandatory ITAM / CSAM certifications at plus Agile certification at plus Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and adapt a process Ability to set up relevant performance indicators Education Level Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if Required) Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework) Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK

Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. What You'll Do Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines – Minimum of 2 years post-secondary or equivalent is required Costa Rica – No Minimum requirement United Kingdom – No Minimum requirement Trinidad & Tobago – Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Certificates/Licenses There are no personal certification or licensing requirements for this job. What We're Looking For INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people’s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.billgosling.com/careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know. Bill Gosling Outsourcing – Where your career thrives!

Description Under moderate supervision, the Operations Coordinator is responsible for managing and coordinating aftermarket spares shipments from the KEP facility. This role ensures efficient warehouse operations across inbound, outbound, and kitting functions, while driving continuous improvement in packaging and spares handling. The position also leads TBWS teams, promotes safety, and supports operational excellence through collaboration and effective communication Key Responsibilities: Health, Safety & Environment (HSE): Enforce and comply with all HSE standards, policies, and regulations. Lead HSE training and promote a culture of safety and interdependence. Identify and correct hazards; report incidents and ensure use of PPE. Quality & Compliance Follow standard work instructions and quality procedures. Perform quality checks and manage non-conforming materials. Raise issues to minimize cost and quality risks. Warehouse & Logistics Operations Manage spares aftermarket shipments from KEP. Oversee inbound, outbound, and kitting operations. Optimize warehouse space and ensure accurate labeling, packaging, and storage. Operate manual and automated equipment for picking, packing, and shipping. Team Leadership & Development Lead TBWS teams in the spares section. Ensure training completion and support employee development. Maintain clean, organized work areas and support operator care tasks. Continuous Improvement Drive improvements in packaging, material flow, and process efficiency. Support initiatives to enhance safety, quality, and delivery performance. Responsibilities Qualifications: High school diploma or equivalent required. College degree in Business, Engineering, or related field preferred. May require licensing for compliance with export controls or sanctions regulations. Competencies Collaborates: Builds partnerships and works effectively with others. Communicates Effectively: Tailors communication to different audiences. Customer Focus: Delivers customer-centric solutions. Decision Quality: Makes timely, sound decisions. Drives Results: Achieves goals even under pressure. Ensures Accountability: Holds self and others accountable. Self-Development: Seeks growth through formal and informal learning. Values Differences: Embraces diverse perspectives and cultures. Qualifications Technical Knowledge: Warehouse Operations: Proficient in inbound/outbound logistics and inventory control. Mode Selection: Understands transportation modes and cost-time trade-offs. Trade Knowledge Application: Applies trade regulations to minimize risks. Microsoft Office Proficiency: Advanced skills in Excel, Word, and report generation. Experience Prior experience in logistics and warehousing required. Experience with 3rd Party Logistics (3PL) providers preferred. Intermediate-level knowledge gained through education, training, or on-the-job experience.

Pre-Opening Phase (Project Planning & Execution) Lead all phases of the hotel pre-opening including project readiness, budgeting, staffing, licensing, and procurement . Collaborate with developers, architects, designers, and brand teams to ensure the property meets all luxury standards. Finalize operational manuals, SOPs, OS&E planning, and critical path timelines. Recruit and onboard all senior leadership roles in line with project milestones. 🎯 Commercial & Strategic Planning Work closely with Sales, Marketing, and Revenue leaders to formulate and execute pre-opening sales strategy . Develop pricing, positioning, and branding frameworks aligned with target markets and guest segments. Build key relationships with corporate accounts, travel partners, and influencers in the destination market. 👥 Team Leadership & Culture Building Foster a high-performance culture based on trust, accountability, and guest-centricity. Ensure successful training programs are executed for all operational departments prior to soft opening. Drive alignment with brand service values and behavioral standards across departments. 🧾 Financial, Compliance & Governance Finalize and manage pre-opening and operational budgets , working closely with corporate finance and ownership. Ensure all statutory and legal compliance is met, including licenses, fire safety, HR policies, and municipal regulations. Establish procurement strategy for FF&E/OS&E in collaboration with project and purchasing teams. 🛎️ Opening & Operational Readiness Conduct soft opening and trial runs; ensure readiness for inspection, VIP previews, and press launches. Lead the transition from pre-opening to steady-state operations ensuring continuity in service delivery. Monitor guest satisfaction, service delivery, and P&L performance from day one.

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Purpose of the Job /Role Developing long term software management strategy and goals. Developing and implementing procedures for tracking company software assets to oversee quality control, and usage throughout their life cycles Monitor software licenses to ensure they comply with license agreements and usage standards Establishing and maintaining linkage with budgeting and procurement processes to track software acquisition, utilization, and retirement. Collaborate with departments management to define cost savings, software compliances and service improvement opportunities Ensure audit compliance readiness Drive continuous education awareness of company policies. Skill Profile Hands-on experience on software asset management Excellent knowledge of the Hardware Asset Management process Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro Experience with developing, implementing, and refining SAM processes and procedures Good knowledge of the other Service Management processes, particularly Change Management Intermediate Excel skills Excellent English language skills (verbal and written) Experience working in a virtual environment Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills. Participated or lead in software audits Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc. Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc. Familiar with Microsoft O365 or similar tools Knowledge around Free and Open-source software (FOSS) licensing Roles & Responsibilities Assess, design, and implement key process related to Software compliance Software license compliance for major software publishers Operations and deployment of SAM and SCA tools Contract & Spend management including Optimization Co-ordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required Work on automation areas for Discovery and Reporting Performing and interpreting gap analysis Develop risk remediation strategies Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently. Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine Interaction with software publisher, internal business team for software license compliance & terms Other Competencies •Experience presenting to senior management executive level audiences •Strong written and oral communications, analytics, and organization skills •Self-motivated, goal oriented, and an innovative thinker •Maintain strong analytic, technical, and troubleshooting skills •Continuous improvement attitude ability to seek out and implement external leading SAM practices •Strong organization, multitasking and time management skills •Uses discretion in identifying and resolving complex problems and assignments •Works well in a diverse team and enjoys a dynamic environment where remote working is required Mandatory Skill Sets- SAM Preferred Skill Sets- HAM Years of Experience Required: 3-8 years Education Qualification: B.Tech / M.Tech / BCA / MCA/ B.Sc / M.Sc Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Science, Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAM Software Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date