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5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a highly skilled ServiceNow SAM Pro Specialist, you will be responsible for building custom integrations with SaaS publishers, implementing Out-of-the-Box (OOB) and custom SAM Pro integrations for major software publishers. Your deep technical expertise in ServiceNow Software Asset Management (SAM Pro) will be essential in handling license models, entitlement normalization, discovery, and lifecycle management. Your key responsibilities will include leading and implementing ServiceNow SAM Pro integrations with SaaS publishers such as Microsoft 365, Adobe, Salesforce, Oracle, AWS, etc., using OOB connectors and custom APIs. You will also be tasked with building, configuring, and maintaining custom integration frameworks to support non-standard or emerging SaaS vendors. Collaboration with procurement, IT asset management, and vendor management teams will be crucial in ingesting procurement and entitlement data from ERP systems like Oracle Fusion and SAP. Additionally, you will develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro, conduct data analysis, and health checks to validate license positions for compliance with publisher audit requirements. Your role will also involve defining integration requirements, creating technical design documentation, and supporting the development lifecycle including UAT and production deployment. You will guide stakeholder workshops and act as a subject matter expert on SAM Pro licensing models, discovery methodologies, and optimization strategies. Furthermore, you will support the ongoing operationalization of the SAM Pro module by enabling automation and process standardization. About Virtusa: Virtusa values teamwork, quality of life, professional and personal development. As part of a global team of 27,000 professionals, you can expect exciting projects, opportunities, and exposure to state-of-the-art technologies throughout your career with Virtusa. Collaboration, a team-oriented environment, and the encouragement of new ideas are central to the culture at Virtusa, fostering excellence and growth among its members.,
Posted 2 weeks ago
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