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4.0 - 8.0 years

11 - 16 Lacs

Hubli, Mangaluru, Mysuru

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Key Design, develop, and deploy AWS Connect solutions for CIVR (Interactive Voice Response), Chatbots (Lex), omnichannel routing, and reporting . Architect scalable contact center solutions leveraging AWS Connect, Lambda, DynamoDB, S3, Kinesis, and CloudWatch . Implement AI/ML-driven chatbots using Amazon Lex with seamless integration into Connect flows. Develop real-time and historical reporting using Amazon Connect Analytics, QuickSight, or third-party tools . Optimize CCP (Contact Control Panel) , CRM integrations (Salesforce, Zendesk), and agent productivity tools . Ensure high availability, security, and compliance (HIPAA, GDPR, PCI) for AWS Connect deployments. Automate processes using...

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4.0 - 9.0 years

8 - 12 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing ...

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10.0 - 14.0 years

30 - 35 Lacs

Hyderabad

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Title : GN - SONG - Service - Amazon Connect Platforms ¢‚€ Associate Director The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: Level 7 - Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis ...

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2.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 2 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to a...

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2.0 - 7.0 years

13 - 18 Lacs

Pune

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate busi...

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4.0 - 9.0 years

8 - 13 Lacs

Bengaluru

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JR: R00195769 Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute --------------------------------------------------------------------- Job Title - AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: 9-Team Lead/Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Job Summary : This role...

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3.0 - 4.0 years

5 - 6 Lacs

Gurugram

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Roles & Responsibilities: 1. Design and write high-quality code. 2. Responsible for robust and efficient implementation. 3. Stay abreast of the latest advancements in AI, machine learning, and related technologies. 4. Test, debug, analyze and fix application problems/issues. 5. Participate in code reviews in accordance with program specifications and coding standards, practices and conventions, new designs, changes and enhancements. 6. Interact with stakeholders (internal and external) to support product releases and/or resolve program problems. 7. Research and remain informed of new technology and development tools. 8. Experiment with new technologies and approaches to enhance project outco...

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3.0 - 6.0 years

19 - 20 Lacs

Mumbai

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While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role: Conversation Bot Engineer Work location: Mumbai & Bangalore Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment. Conversation Bot Engineers design, code, test, debug and document programs well as s...

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

1. Design and write high-quality code. 2. Responsible for robust and efficient implementation. 3. Stay abreast of the latest advancements in AI, machine learning, and related technologies. 4. Test, debug, analyze and fix application problems/issues. 5. Participate in code reviews in accordance with program specifications and coding standards, practices and conventions, new designs, changes and enhancements. 6. Interact with stakeholders (internal and external) to support product releases and/or resolve program problems. 7. Research and remain informed of new technology and development tools. 8. Experiment with new technologies and approaches to enhance project outcomes. 9. Contribute to inte...

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4.0 - 9.0 years

35 - 50 Lacs

Bengaluru

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Skill : AWS/ Amazon Connect Developer/ Lead Experience : 3 years - 10 Years Location : PAN India Job Description : 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. 6.Knowledge on Spring, Maven, Hibernate 7.Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS 8. Application Development experience in any of Java, C#, Node.js, Python, PHP

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4.0 - 9.0 years

35 - 50 Lacs

Bengaluru

Work from Office

Skill : Amazon Connect Developer/ Lead Location :PAN India Job Descroption: 1. Minimum exp 3-9 years, 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco system. 6.Knowledge on Spring, Maven, Hibernate 7.Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS 8. Application Development experience in any of Java, C#, Node.js, Python, PHP

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1.0 - 6.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Do you want to work in start-of-the-art technology, solve new problems that didn t exist before, and have the ability to see the impact of your successes? Amazon and MX Player recently joined forces to accelerate premium free entertainment for 250 million users in India. With this acquisition, Amazon merged two of India s most popular free AVOD (or ad-supported video on demand) services MX Player and Amazon miniTV into one service Amazon MX Player. We seek engineers who can help us shape and build Amazon MX Player. Amazon MX Player is Amazon India s big bet in terms of shaping the future of the free AVOD landscape in India. We are looking for senior creative leader, who can help shape our br...

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5.0 - 9.0 years

9 - 14 Lacs

Bengaluru

Work from Office

1. Designing and testing LEX bots, developing/editing scripts for Contact Centerdeployments in Amazon Connect. 2. Consulting with the business during migration build efforts to formulateinitial call flows. 3. A variety of other Amazon Connect/Lex tasks associated with the waves withinthe migration. 4. Will also support/cooperate with the rest of the Contact Center group ontheir parts where scripting skills will be important to the team. 5. Cross train as necessary when there is availability. 6. Examination of current call flows in Cisco. 7. Examination of call flows that go from Amazon to Cisco if needed. 8. CCE log work as needed.

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2.0 - 6.0 years

4 - 8 Lacs

Hubli, Mangaluru, Mysuru

Work from Office

Design, develop, and deploy AWS Connect solutions for CIVR (Interactive Voice Response), Chatbots (Lex), omnichannel routing, and reporting . Architect scalable contact center solutions leveraging AWS Connect, Lambda, DynamoDB, S3, Kinesis, and CloudWatch . Implement AI/ML-driven chatbots using Amazon Lex with seamless integration into Connect flows. Develop real-time and historical reporting using Amazon Connect Analytics, QuickSight, or third-party tools . Optimize CCP (Contact Control Panel) , CRM integrations (Salesforce, Zendesk), and agent productivity tools . Ensure high availability, security, and compliance (HIPAA, GDPR, PCI) for AWS Connect deployments. Automate processes using AWS...

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2.0 - 7.0 years

4 - 8 Lacs

Mumbai, New Delhi, Bengaluru

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementati...

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai, Bengaluru, Delhi / NCR

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementati...

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5.0 - 9.0 years

7 - 12 Lacs

Mumbai, Bengaluru, Delhi / NCR

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implemen...

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5.0 - 8.0 years

6 - 10 Lacs

Mumbai, New Delhi, Bengaluru

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implemen...

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implemen...

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2.0 - 5.0 years

20 - 25 Lacs

Pune

Work from Office

Join us as a Machine Learning Engineer at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of team of developers, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. To be successful as a Machine Learning Engineer you should have experience with: AWS Lex Connect Python GenAI LLM Some other highly valued skills includes: Knowledge of DevOps Knowledge of RAG You may be assessed on key critical skills rel...

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3.0 - 5.0 years

0 - 1 Lacs

Bengaluru

Remote

Job Description We are seeking an experienced Lex Voice Bot Developer to design, build, and maintain intelligent voice bots using Amazon Lex and AWS services. The ideal candidate will have strong experience with voice interaction design, cloud integration, and delivering natural language solutions. Responsibilities Experience in building and deploying voice bots using Amazon Lex, AWS Lambda, and API Gateway. Design conversational flows with intents, slots, and utterances. Integrate bots with APIs, databases, and backend systems. Optimize performance using CloudWatch, logging, and analytics tools. Collaborate with UX teams to create effective voice user experiences. Manage production deployme...

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8.0 - 13.0 years

18 - 20 Lacs

Chennai

Work from Office

At Pfizer, technology drives everything we do. Our digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing. Whether you are digitizing drug discovery and development, identifying innovative solutions, or streamlining our processes, you will be making a significant impact on countless lives. What You Will Achieve In this role, you will: Set objectives and manage high-complexity projects. Lead and allocate people, technology, and financial resources, including those outside direct authority. Actively share knowledge across multiple functions and contribute to knowledge management processes. Ass...

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2 - 7 years

15 - 19 Lacs

Chennai

Work from Office

in Onsite Chennai Description Sybrant Technologies has been in the forefront of transforming its customers into full digital businesses. Though we are small, we grow at a rapid pace due to our capabilities in the contemporary technologies. Sybrant can deep dive in areas such as Mobility, IoT and Analytics in addition to traditional technologies.We can rapidly implement these solutions because of the Products, Frameworks and Partnerships that we have. In addition, our technically sound people and proven processes help in accelerating our customers adoption curves. Advantage Sybrant has always been in its nimbleness and delivering high quality yet cost effective solutions. That s why we are th...

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5 - 8 years

7 - 10 Lacs

Hyderabad

Work from Office

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate ...

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2 - 7 years

8 - 12 Lacs

Mumbai, Bengaluru, Delhi / NCR

Work from Office

The Strategy & Consulting Global Network Song Practice | Cloud Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst/ Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 2-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and impleme...

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