Les Jobs – Apply to Latest Les Job Vacancies

Client Service Senior Analyst Deutsche Bank

2.0 - 7.0 years

4 - 8 Lacs

Mumbai

Work from Office

Your key responsibilities Provide support to clients on all day-to-day, service/ transactional / client Management related queries applying the highest standards primarily for Securities Services clients across regions. Support with account opening/maintenance/closure for various regions in EMEA. Ensure smooth Onboarding/Offboarding of clients. Prepare and review Newsflash communication to all clients. Participate in Service level agreement preparation and reviews with clients. Participate in Client Calls with sales Team. Escalation management with Network Teams of Client. Manage and participate in Due Diligence visits or calls across EMEA regions. Identification of the need for client visits, their initiation and where necessary, participation. Client Complaints handling and resolution. Knowledge of Invoice and Fee Proposal preparation for clients. Regular Bi-weekly/monthly client meetings to identify growth opportunities in new markets. Participate in Technology projects for SES Business. Review & manage Client documentation. Work closely with client management team to ensure client delight. Contributes to Continuous Improvement activities leading to operational efficiencies. Your skills and experience German Language proficiency is a must. (C1). Have a minimum of 5 to 8 years client services / client facing experience overall and at least a year in the Securities Services business covering Custody & Clearing, Fund Services. Possess excellent communication skills, inter-personal skills and be a strong team player. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions. Knowledge of markets and settlement practices across European markets. Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, etc. Prompt reaction to client and Network escalations. Verbal and written fluency in English/German and possibly other languages. Prompt communication/escalation of extraordinary, difficult, and risk-laden client complaints. Adherence to the internal control, reporting and compliance guidelines. Cooperation within the team, beyond the team (live an open-door policy) and adjoining departments. Realistic priority-setting under consideration of the total scope of tasks set. Efficient, structured, independent, and autonomous working.

Posted 16 hours ago

Apply

Branch Head /Branch In- Charge Grampro Business Services

6 - 10 years

8 - 12 Lacs

Palakkad, Thrissur, Alathur

Work from Office

Responsible for growth of banking business at the branch level through business development, customer servicing. Also responsible for customer acquisition strategy and establishing / maintaining relationship with high net worth individuals/ organizations. Accountable for overall administration, MIS reporting and compliance and service quality at the branch. Profile Graduation (regular) or PG in any discipline with 6+ years of Experience in Banking operations & managing regulatory requirements. Excellent Communication & Interpersonal Skills are must. Team building and team management skills are the most valued traits. Location: Ottapalam, Kodungallur

Posted 2 months ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.