Role & responsibilities : Provide technical assistance to users via phone, email, remote access, and in-person support for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, operating systems, and other peripherals. Troubleshoot and resolve common IT issues, including connectivity problems, hardware malfunctions, and software errors. Diagnose and investigate system failures, identifying root causes and applying effective solutions. Maintain and track IT hardware and software inventory, ensuring accurate records of all assets. Escalate unresolved or critical issues to higher-level support or specialized teams, following standard escalation procedures. Assist in onboarding new employees by setting up IT systems and providing basic training on tools and applications. Document all support activities, technical issues, and resolutions in the IT service management system. Technical Skills: Hardware installation and troubleshooting (PCs, laptops, printers, scanners) Operating system support (Windows, macOS, basic Linux knowledge) Software installation and configuration (MS Office, antivirus, enterprise tools) Basic networking (LAN/WAN, IP configuration, DHCP/DNS) Internet connectivity troubleshooting (wired/wireless) Remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) Ticketing systems (e.g., ServiceNow, Freshservice, Jira Service Desk) Active Directory basics (user creation, password resets) Email client configuration (e.g., Outlook, Gmail for business) IT asset management Soft Skills: Strong communication and interpersonal skills Problem-solving and analytical thinking Patience and customer service orientation Ability to prioritize and manage time effectively Attention to detail Team collaboration

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both. Intersted person can share their resume on this contact number Person Name:- Deepak Contact number :- 9599754185

Store Manager, Lenskart 25 Vacancy Looking for: Store Managers Job Location- Guwahati, Imphal, Kohima Salary Slab- Store Manager - upto-45k gross (Depends upon last Salary)

Job Title: Data Engineer (1- 4 Years Experience) Location: Bangalore Company: Lenskart About the Role We are looking for a hands-on Data Engineer to help us scale our data infrastructure and platforms. In this role, youll work closely with engineering, analytics, and product teams to build reliable data pipelines and deliver high-quality datasets for analytics and reporting. If you're passionate about cloud data engineering, writing efficient code in Python, and working with technologies like BigQuery and GCP, this is the perfect role for you. Key Responsibilities 1. Build and maintain scalable ETL/ELT data pipelines using Python and cloud-native tools. 2. Design and optimize data models and queries on Google BigQuery for analytical workloads. 3. Develop, schedule, and monitor workflows using orchestration tools like Apache Airflow or Cloud Composer. 4. Ingest and integrate data from multiple structured and semi-structured sources, including MySQL , MongoDB , APIs, and cloud storage. 5. Ensure data integrity, security, and quality through validation, logging, and monitoring systems. 6. Collaborate with analysts and data consumers to understand requirements and deliver clean, usable datasets. 7. Implement data governance, lineage tracking, and documentation as part of platform hygiene. Must-Have Skills 1. 1-4 years of experience in data engineering or backend development. 2. Strong experience with Google BigQuery and GCP (Google Cloud Platform). 3. Proficiency in Python for scripting, automation, and data manipulation. 4. Solid understanding of SQL and experience with relational databases like MySQL. 5. Experience working with MongoDB and semi-structured data (e.g., JSON, nested formats). 6.Exposure to data warehousing, data modeling, and performance tuning. 7. Familiarity with Git-based version control and CI/CD practices.

JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting toArea Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

We have immediate requirement for the position of Area Operations Manager in Bangalore/Gulbarga/Kottayam Locations. Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Location: Bangalore/Gulbarga/Kottayam Locations. Ctc: 14 LPA. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position. Regards, Santhosh Email: csanthosh.kumar@dealskart.in

Job Title: Field Sales Executive Lenskart@Home Company: Lenskart About Us: Lenskart is India's leading online eyewear retailer, offering stylish and affordable eyeglasses, sunglasses, and contact lenses. We're expanding our operations and seeking highly motivated Sales Executives to join our team. Job Description: We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Compensation Package: Fixed CTC: 24,000 per month (20,000 in-hand) Variable compensation based on sales performance Travel allowances Training: 30-days comprehensive training in Gurgaon on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler) What We Offer: Opportunity to work with India's leading eyewear brand Competitive compensation and incentives Comprehensive training and support Chance to make a difference in customers' lives through vision care How to Apply: If you're passionate about sales, customer service, and vision care, please fill out the below form. Link : https://forms.gle/8jz3hzc6e74waHMJ6 We look forward to welcoming you to the Lenskart team! Interested candidates can mail their CV at preetika.arora@lenskart.in or whatsapp at 9818320725 with following details : Name - Age - Location - Job Applied For - Bike - YES/NO

Lenskart Hiring Retail TA Recruiter CHENNAI Lenskart.com is looking for an experienced Retail Recruiter to join our retail TA team! If you have 3+ years of experience in recruitment, especially in mass/bulk hiring, we’d love to connect with you! Location: CHENNAI Experience: 2-3+ years in recruitment (mass hiring/bulk hiring) Key Responsibilities: End-to-end recruitment for retail roles, with a focus on bulk hiring Store visits & on-ground hiring – actively sourcing talent from job portals Stakeholder management – collaborating with business leaders to fulfill hiring needs Talent mapping & poaching – identifying top talent and bringing them onboard If you have hands-on experience in high-volume hiring, enjoy working in a dynamic environment then we want to hear from you! Interested? Share your profile at [r.nishanthi@lenskartacademy.com] Drop your Resume in WhatsApp to 8248523055 #RecruitmentJobs #TalentAcquisition #Hiring

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Role & responsibilities 1. Daily Electrical support work in the manufacturing plant 2. Machine Maintenance support which includes electrcial circuits, PLC panel/ controller and sensors.

Main Purpose of the Role: Business Development, Property Acquisition will be responsible for driving the strategic growth and development of the property portfolio through the identification, evaluation, and acquisition of high-potential properties. This role will focus on expanding the companys presence in key markets and maximizing long-term value. • Responsible for identifying suitable commercial retail properties for opening new Lenskart stores in their respective region. • Retail property search management, coordinating with key partners like property developers, landlords, project consultants, and property brokers. • Location & Catchment Analysis of New Store Locations & Negotiating, acquiring, and finalizing new properties. Negotiating final rentals, Landlord Scope of Works, etc. • Liaising legal due diligence and paperwork involved in signing & acquiring. • Coordination with various departments internally till store launch. • Develop and maintain a pipeline of growth opportunities, both organic growth and acquisitions. Job Requirements: • Ideal candidate :Any graduate with 5 + years of Business Development property acquisition or has worked in Store operations role with New store opening experience • Travel is mandatory. • Right Attitude, Good negotiation skills, Entrepreneurial thinking mindset: Selfmotivated and self-directed with an ability to think innovatively. • Passion for Results: High degree of commitment • Superior analytical, evaluative, and problem-solving abilities. • High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team based environment. • Needs good knowledge of Microsoft PowerPoint.

Exciting Opportunity Alert!!!! Lenskart is Hiring a Fashion Consultant Profile (Chat Support executive ) in Gurugram.... I hope this message finds you all in great spirits. I am thrilled to share a fantastic career opportunity with you. Lenskart, a pioneering name in the eyewear industry, is on the lookout for an enthusiastic individual to join them as a Fashion Consultant Profile for in the Assisted Business division , based in Gurugram. About Lenskart:- Lenskart has redefined the eyewear landscape by offering top-notch eyeglasses, sunglasses, contact lenses, and more. With a strong commitment to customer satisfaction, Lenskart has won the hearts of many, making it a go-to destination for eyewear needs. Role: Fashion Consultant (Chat Support Executive ) - Assisted Business Location: Gurugram Salary : 3lpa - 3.6lpa Why Lenskart? By becoming a part of the Lenskart team, you'll be joining a vibrant work culture that values innovation and growth. This is your chance to contribute to customers' eyewear journeys while advancing your career in a rapidly evolving sector. How to Apply:- If you're excited to embrace this opportunity, Please apply on the given job post. Computer Software Employment Type Full-time connect on 9773821630

Lenskart.com is seeking a passionate Tele/Chat Sales Representative who truly puts our customers at the center of everything they do. In this role, you will play a pivotal part in generating sales for our company while prioritizing the establishment and maintenance of exceptional customer relationships. We are looking for an enthusiastic individual who possesses excellent communication skills and a natural ability to connect with people. As an effective sales representative, you will excel in presenting our products or services over the phone, addressing any concerns or inquiries, and resolving customer issues promptly Call HR: 9773821630 or send resume to paramjeet.kaur@thelenskart.com

Lenskart.com is seeking a passionate Tele/Chat Sales Representative who truly puts our customers at the center of everything they do. In this role, you will play a pivotal part in generating sales for our company while prioritizing the establishment and maintenance of exceptional customer relationships. We are looking for an enthusiastic individual who possesses excellent communication skills and a natural ability to connect with people. As an effective sales representative, you will excel in presenting our products or services over the phone, addressing any concerns or inquiries, and resolving customer issues promptly Call HR: 9773821630 or send resume to paramjeet.kaur@thelenskart.com

JOB DESCRIPTION-OPTOMETRIST Title Optometrist/Sr. Optometrist Reporting to Store Manager Skip Level Areas Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Area Activities expected to be performed by a Lenskart Optometrist Customer focus: Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Eye check-up & dispensing Following the 12-step Optometry process at Lenskart, during the eye check-up Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Diploma in Optometry Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Contact Number : 9494622143 - Eknadh(HR)

About the job: The Field Sales Executives are also refractionists, as you will undergo a training of 30 days which is a salaried training. Where you will get to learn and understand the types of eye checks. As you've been in your role, you are expected to attend to the leads assigned by the company, perform an eye test, and make sales of specs (according to the training done). You will also be carrying a kit of around 20 kg, including all the optical instruments and frames. Key Responsibilities: 1. Meet and exceed individual and team sales targets. 2. Identify and pursue new sales opportunities through prospecting, networking, and cold calling. 3. Build and maintain strong relationships with existing customers, ensuring their satisfaction and loyalty. 4. Develop and execute sales strategies for a specific territory Job Specifications: 1. Customer Appointment will be provided by the company to do an Eye check-up and sales 2. 30 days of training will be provided by the company 3. No Cold calling is required 4. Lucrative incentive plan & fixed salary 5. Excellent growth opportunities Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 4,80,000 /year Experience: 0 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Health Insurance Skills required: Sales and Field Sales Other Requirements: 1. Strong Communication & Interpersonal Skills. 2. Problem-solving and Negotiation Skills. 3. Graduation/Post Graduation and 12 pass (With Experience) 4. Keep records of calls and sales, and note useful information. 5. Proficiency in English About Company: Lenskart is India's largest online optical store! Lenskart is more than an online shopping store. We have attained a special place in the Indian online market due to our steadfast dedication to serving you the best and our commitment to giving you an outstanding shopping experience. This has made us soar for a period of two years now. We are not only in operation in India, but present all across the world. We ship even in Australia, the UK, the US, and the rest of the world. We have established reliable manufacturers and dealers, and we feature world-class brands offering safe, stylish, up-to-date, and effective products. In contact lenses, we make brands like Johnson & Johnson, Ciba Vision, Bausch, and Lomb easily available to you. The range of eyeglasses offered by us is of premium quality with the trendiest and most durable frames.

We are hiring Sr. Talent Acquisition Work location: Pune Qualification: Graduate in any stream Minimum 4+ years of experience in Recruitment Proficient in English Experience: Demonstrable experience in Volume hiring Handling volume of at least 50 joiners a month Familiarity with online job hunting websites Effective negotiating skills Good knowledge of ATS and Excel Responsibilities - Manage end-to-end recruitment process for Sales roles, Optometrist & Store managers. - Source, screen, and interview candidates effectively - Maintain and update applicant tracking system - Conduct Campus Drive, Walk-in drive - Collaborate with hiring managers to understand staffing needs - Travel when necessary (up to 40%) - Ensure timely and quality hiring under pressure - Strong stakeholder management to ensure hiring targets are met Perks: - Competitive salary - Health and wellness benefits - Opportunities for professional growth and development - Supportive and dynamic work environment - Travel allowances Please fill the form below : https://lnkd.in/dxd-8KKk

We are hiring Sr. Talent Acquisition Work location: ps://lnkd.in/dxd-8KKk Work location: Ahmedabad / Anywhere in Gujarat Qualification: Graduate in any stream Minimum 4+ years of experience in Recruitment Proficient in English Experience: Demonstrable experience in Volume hiring Handling volume of at least 50 joiners a month Familiarity with online job hunting websites Effective negotiating skills Good knowledge of ATS and Excel Responsibilities - Manage end-to-end recruitment process for Sales roles, Optometrist & Store managers. - Source, screen, and interview candidates effectively - Maintain and update applicant tracking system - Conduct Campus Drive, Walk-in drive - Collaborate with hiring managers to understand staffing needs - Travel when necessary (up to 40%) - Ensure timely and quality hiring under pressure - Strong stakeholder management to ensure hiring targets are met Perks: - Competitive salary - Health and wellness benefits - Opportunities for professional growth and development - Supportive and dynamic work environment - Travel allowances

Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively

Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively