Job Description We are looking for a Debt Resolution Specialist with excellent communication and negotiation skills to join our telecalling team. The ideal candidate will assist customers in resolving overdue payments while maintaining a professional and empathetic approach. Key Responsibilities Make outbound calls to customers regarding overdue loans or credit card payments. Explain repayment terms and offer appropriate solutions based on customer profiles. Update the CRM with customer interactions and follow-up actions. Handle objections or complaints with a problem-solving mindset. Maintain daily call logs and meet targets set by the team lead. Requirements Ensure compliance with company policies and regulatory requirements. 0–2 years of experience in telecalling, collections, customer service, or sales preferred. Good command of one regional language (Tamil /Telugu / Hindi / Kannada ). Strong listening, communication, and negotiation skills. Basic computer knowledge (MS Office, CRM tools). Ability to work under pressure and meet targets. Positive attitude and team player. What We Offer Competitive salary with performance-based incentives On-the-job training and support A positive and inclusive work environment Growth opportunities within the organization Skills: communication,listening skills,crm tools,customer,ms office,problem-solving,communication skills,negotiation skills,customer service,payments
As a Debt Collection Executive at Lendkraft.ai, your role involves optimizing collections through AI-driven automation, analytics, and multilingual support. With our on-ground presence and pan-India calling assistance, you will contribute to scalable and data-driven recovery solutions for financial institutions. Key Responsibilities: - Utilize debt collection and cash collection skills to enhance recovery processes - Demonstrate strong communication skills to effectively interact with clients and stakeholders - Apply proficiency in computer literacy to navigate relevant software and tools - Utilize basic knowledge of finance to understand and analyze debt-related information - Work on-site in Chennai to ensure efficient debt collection operations - Employ strong problem-solving abilities and attention to detail in resolving collection issues Qualifications: - Possess Debt Collection and Cash Collection skills - Exhibit strong Communication skills - Proficient in Computer Literacy - Basic knowledge of Finance - Ability to work on-site in Chennai - Strong problem-solving abilities and attention to detail - High school diploma or equivalent; Bachelor's degree in Finance or related field is a plus - Experience in the debt recovery industry is preferred,