Location: South Delhi Experience: 4+ years Qualification: Diploma / B.Tech Job Description: We are looking for an experienced QA Engineer (Software Tester) to ensure the quality and reliability of our software products. The ideal candidate should have expertise in both manual and automated testing and a solid understanding of software development lifecycle (SDLC) . Key Responsibilities: · Perform manual and automated testing , including unit testing, integration testing, and functional testing. · Work with test automation tools such as Selenium, Appium, or Robot Framework . · Develop and execute test cases, test scripts, and testing plans. · Identify, document, and track defects using bug-tracking systems. · Ensure software quality across multiple platforms and operating environments. · Write and maintain unit and integration tests for different programming languages. · Collaborate with developers, product managers, and other stakeholders to identify and resolve quality issues. · Follow industry-standard testing procedures and continuously improve testing processes. · Analyze data to identify trends in defects and suggest improvements in software quality. Requirements: · Strong knowledge of computer architecture, software testing methodologies, and tools . · Hands-on experience with test automation tools such as Selenium, Appium, or Robot Framework. · Familiarity with programming languages like Java, C++, and Python. · Experience in writing unit tests and integration tests . · Understanding of software development lifecycle (SDLC) and quality assurance best practices. · Relevant certifications such as Certified Software Tester (CSTE), ISTQB Agile Tester Certification, or Certified associate in software Testing (CAST) are a plus. · Strong analytical and problem-solving skills with attention to detail. · Ability to work in a fast-paced, collaborative environment . · Excellent interpersonal and communication skills. Show more Show less
Location: South Delhi Experience: 3-5 years Qualification: B.Tech (mandatory) Job Description: We are looking for an experienced QA Engineer (Software Tester) to ensure the quality and reliability of our software products. The ideal candidate should have expertise in both manual and automated testing and a solid understanding of software development lifecycle (SDLC) . Key Responsibilities: · Perform manual and automated testing , including unit testing, integration testing, and functional testing. · Work with test automation tools such as Selenium, Appium, or Robot Framework . · Develop and execute test cases, test scripts, and testing plans. · Identify, document, and track defects using bug-tracking systems. · Ensure software quality across multiple platforms and operating environments. · Write and maintain unit and integration tests for different programming languages. · Collaborate with developers, product managers, and other stakeholders to identify and resolve quality issues. · Follow industry-standard testing procedures and continuously improve testing processes. · Analyze data to identify trends in defects and suggest improvements in software quality. Requirements: · Strong knowledge of computer architecture, software testing methodologies, and tools . · Hands-on experience with test automation tools such as Selenium, Appium, or Robot Framework. · Familiarity with programming languages like Java, C++, and Python. · Experience in writing unit tests and integration tests . · Understanding of software development lifecycle (SDLC) and quality assurance best practices. · Relevant certifications such as Certified Software Tester (CSTE), ISTQB Agile Tester Certification, or
As a Quality Analyst at our Fintech/NBFC operations in Sukhdev Vihar, New Delhi, your role is crucial in ensuring compliance with regulatory standards, internal policies, and customer service benchmarks. You will play a key part in driving continuous improvement and maintaining high service quality in a fast-paced financial services environment. **Key Responsibilities:** - Conduct quality audits of customer service interactions, loan processing calls, and financial advisory communications to ensure adherence to internal guidelines and regulatory norms. - Analyze customer engagement patterns and provide actionable feedback to improve service quality and operational efficiency. - Collaborate with customer support, collections, and operations teams to implement process improvements that enhance customer experience. - Identify compliance gaps and escalate risks or irregularities in line with audit protocols. - Maintain accurate documentation of audit findings, customer feedback, and quality trends to support ongoing improvements and regulatory reporting. - Contribute to training and development initiatives by sharing audit insights and helping teams stay updated on process changes and financial product knowledge. - Stay informed about evolving regulatory requirements and internal policy updates relevant to the NBFC/Fintech space. **Qualifications:** - Bachelor's degree in Finance, Commerce, Business Administration, or related field. - 2 years of experience as a Quality Auditor or Analyst, preferably in a Fintech or NBFC setup. - Strong knowledge of financial services processes, customer service protocols, and compliance standards. - Excellent verbal and written communication skills. - Proficiency in MS Office (Excel, Word, PowerPoint) and audit/reporting tools. - Ability to work independently and collaboratively in a high-growth, data-driven environment. Please note that the company details were not explicitly mentioned in the provided job description.,