About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description: Associate Manager, Merchant Helpdesk Role: Associate Manager, Merchant Helpdesk Reporting to: Operations Head, Merchant Helpdesk About Phonepe : PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system. We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity. About Customer Experience Function : At PhonePe, the Customer Experience team assumes responsibility for a customer's journey within the app. We diligently identify areas for improvement based on customer feedback (Voice of Customer), minimize the effort required to seek assistance, and tirelessly aim to deliver swift and meaningful resolutions. Our commitment to enhancing the customer experience and demonstrating the principle of 'Customer First' is how we realize our vision of becoming the best in class. About Merchant Experience & Operations Function: At PhonePe, the Merchant Experience & Operations team is dedicated to ensuring a seamless and positive journey for our valued merchant partners. We proactively identify areas for improvement based on merchant feedback (Voice of the Merchant), minimize the effort required for them to seek assistance, and tirelessly aim to deliver swift and effective resolutions. Our commitment to enhancing the merchant experience and demonstrating the principle of 'Merchant First' is how we realize our vision of becoming the best-in-class partner for businesses. Function Summary: The primary function of this role is to manage and continuously improve the operational metrics for the Merchant Helpdesk. This involves leading a team of support professionals, ensuring high-quality merchant interactions, and driving efficiency. The job requires building competency within the team, managing projects related to service improvement, and controlling attrition. Strong internal stakeholder management, relationship building, problem analysis, and the ability to navigate ambiguity are crucial for success in this role. Job Objective: (How does the role impact the overall business? Provide a brief within 3-4 sentences) The Associate Manager (AM) for the Merchant Helpdesk is expected to be the functional owner of merchant support operations. This includes direct responsibility for the in-house helpdesk team and potentially overseeing performance at any outsourced partner facilities. The AM will drive performance, productivity, and quality metrics for their team, focusing on the growth and development of team members. Additionally, the AM will play a pivotal role in identifying and implementing process excellence projects designed to positively impact merchant satisfaction, operational efficiency, and key performance indicators. Role Expectations: Responsible to drive key initiatives, process improvements and resolution of key challenges that are identified in the Merchant support process Monitor day to day operational tasks & metrics Close partnership with service leaders, training and quality managers & Business Analysts and other internal functional stakeholders Create and develop critical operational processes to support the changing regulatory landscape and firm initiatives Identify opportunities to build new tools and improve existing process flows and controls Effective team building by leveraging organization talent frameworks to drive performance, discipline, learning and development Monitor and improve key operational metrics ensuring customer satisfaction is at its highest Ensure a positive, collaborative and cohesive team environment Eligibility: Minimum 5-7 years handling support operations Experience handling customer/ Merchant complaints and regulatory inquiries Expert Microsoft Office skills (word, excel, power point, outlook) Ability to switch tasks as needed while staying extremely organized At least two years of experience in a people management role Excellent communication skills, both written and verbal, experience making presentations to large and small groups PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

Join us as a Relationship Manager, Credit Delivery Join a dynamic team and control the strategic and daily support for client services, business development and relationship building Specialising in credit delivery, you’ll be managing client relationships and aiming to exceed their expectations, every time Hone your communication and interpersonal skills, in a collaborative and fast-paced environment We're offering this role at senior analyst level What you'll do We’re looking for someone who’ll put our clients at the heart of everything they do, joining a team who specialise in credit delivery. As a Relationship Manager, you’ll be effectively managing your diary, helping to build and develop a portfolio of clients and crucially, delivering excellent service. We’ll also look to you to support management in developing high quality new business proposals, support credit analysis and build a strong relationship with the credit function. You’ll Also Be Designing and originating new business proposals that are appropriate to the needs of our clients Understanding how our products and services compare with competitors and using this knowledge to maximise opportunities when undertaking personal reviews Building and maintaining relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries Working closely with other product teams to deliver a comprehensive, integrated and high quality banking relationship for our clients The skills you'll need We’re looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You’ll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models. Additionally, we’ll also be looking for you to have excellent communication skills, with the ability to operate and influence effectively at a senior level, both internally and externally with customers and intermediary organisations. You’ll Also Need A QFA qualification with strong credit analysis skills Excellent relationship management skills and experience of working in a customer driven business environment A track record of successfully leading and developing a performing sales team Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment Excellent knowledge of businesses processes including know your customer, anti-money laundering, deal structuring and preparing credit appraisals Show more Show less

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Leveraged Finance Underwriting – Snr Analyst The Global Leveraged Finance Underwriting Credit Team (“LFU”) within Institutional Credit Management (“ICM”) is seeking an Snr Analyst to join its Analytics team. The Snr Analyst is a professional with the goal to deliver best-in-class credit risk analysis, monitoring and credit administration as a partner to broader ICM Underwriting and Banking, Capital Markets and Advisory’s (BCMA) shared commitment to ensuring the safety and soundness of wholesale lending across ICG. The Snr Analyst will work with the rest of the LFU team to create a best-in-class Leveraged Lending Underwriting organization with the primary goal of materially enhancing Citi’s end-to-end Leveraged Lending credit management process. The Snr Analyst will be responsible for writing Annual Reviews and Quarterly Reviews, and for supporting LFU Underwriters on transactions. In this role, you’re expected to: Assess the credit and financial strength of Citi’s most complex Large Corporate Clients by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors Monitor the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to LFU Underwriters, Risk and BCMA partners Evaluate and gain a strong understanding of clients' business model, financial performance, and key credit drivers across various industries, through both due diligence process as part of transactions and ongoing credit monitoring responsibilities Assess the borrower’s cash flow profile by building projection models used in assigning a regulatory rating and driving decision on the extension of credit to highly levered obligors Provide analytical support across LFU’s core functions: (1) Leveraged Lending transaction origination and credit approval; (2) portfolio management and early problem recognition; (3) global leveraged lending related projects and strategic initiatives As a successful candidate, you’d ideally have the following skills and exposure: 4-7 years of credit analysis, origination, or relevant credit experience Well-developed analytical skills, including an understanding of key financial components (liquidity position, leverage profile with the ability to form independent opinions on credit and recognize emerging risks) Team player with strong work ethic who also works well with others at all levels Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively Advanced knowledge of Microsoft Word, Excel, and PowerPoint Three statements financial modeling experience Ability to take on demanding responsibilities and work independently, while juggling multiple tasks at one time effectively manage deadlines and juggle multiple tasks at once Awareness and adherence to the control environment including Quality Assurance and Quality Control Education: MBA or CFA or CA Global Benefits: We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Project Description: Citi is embarking on a multi-year technology initiative in Wholesale Lending Credit Risk (WLCR) Technology Space. In this Journey, we are looking for a highly motivated hands-on senior developer. We are building the platform, which supports various Messaging, API, and Workflow Components for Loans Services across the bank. Solution will be built from the scratch using latest technologies. The candidate will be a core member of the technology team responsible for implementing projects based on Java, Spring Boot, Kafka using latest technologies. Excellent opportunity to immerse in and learn within the Wholesale Lending Division and gain exposure to business and technology initiatives targeted to maintain lead position among its competitors. We work in a Hybrid-Agile Environment. The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Individual Contributor – Write good quality code in Angular JS 16 Well versed with UI/UX Designs (Figma), Unit test using Jest Individual Contributor - Write good quality code in Java, Sprint Boot (related stack) Well versed with JUnit, Mockito, Integration Tests and Performance Tests Ability to design, develop components with minimal assistance Ability to effectively interact, collaborate with development team Ability to effectively communicate development progress to the Project Lead Work with developers onshore, offshore and matrix teams to implement a business solution Write user/supported documentation Evaluate and adopt new dev tools, libraries, and approaches to improve delivery quality Perform peer code review of project codebase changes Acts as SME to senior stakeholders and /or other team members Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Skills Required: Good Knowledge of UI/UX Design and Tools (e.g. Figma), Angular JS and Jest for unit testing Good Knowledge of Spring including Spring Framework, Spring Boot, Spring Security, Spring Web, Spring Data Hands-on Knowledge of: Threading, Collections, Exception Handling, JDBC, Java OOD/OOP Concepts, GoF Design Patterns, MoM and SOA Design Patterns, File I/O, and parsing XML and JSON, delimited files and fixed length files, String matching, parsing, building, working with binary data / byte arrays. Good knowledge of SQL (Oracle dialect is preferable) Experience working with SOA & Micro-services utilizing REST. Experience with design and implementations of cloud-ready applications and deployment pipelines on large-scale container platform clusters is a plus Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Tekton, Harness, Jenkins, Code Quality, etc. Knowledge in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes etc. Experience in debugging, tuning and optimizing components Understanding of the SDLC lifecycle for Agile methodologies Excellent written and oral communication skills Experience developing application in Financial Services industry is preferred Nice to have experience: Messaging Systems: RabbitMQ, ActiveMQ, Kafka, Tibco. IBM MQ, etc. Tomcat, Jetty, Apache HTTPD Able to work with build/configure/deploy automation tools Linux Ecosystem Kubernetes and Docker Autosys APIm APM Tools: Dynatrace, AppDynamics, etc. Caching Technologies: Hazelcast, MemCached, Redis etc Qualifications: 5 - 8 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

About Credit Saison India: Established in 2019, CS India is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Intern Job Summary: We are looking for a passionate and driven Software Engineer Intern to join our engineering team. As an intern, you will gain hands-on experience working on real-world software development projects alongside experienced engineers. This is an excellent opportunity to enhance your programming skills, contribute to impactful projects, and gain exposure to the software development lifecycle in a collaborative environment. Key Responsibilities: Collaborate with engineering teams to design, develop, test, and deploy software solutions. Write clean, maintainable, and efficient code in [programming languages used, e.g., Python, JavaScript, Java, etc.]. Assist in debugging and troubleshooting application issues. Participate in code reviews and team meetings. Work with modern development tools and frameworks (e.g., Git, Docker, React, Node.js, etc.). Learn and apply software development best practices. Qualifications: Currently pursuing a Bachelor's or Master’s degree in Computer Science, Software Engineering, Solid foundation in computer science fundamentals such as data structures, algorithms, and object-oriented programming. Familiarity with one or more programming languages (e.g., Python, Java, C++, JavaScript). Basic understanding of version control systems like Git. Excellent problem-solving, communication, and teamwork skills. Self-motivated and eager to learn new technologies. Nice to Have: Experience with web or mobile development. Exposure to databases (SQL/NoSQL) and APIs. Knowledge of cloud platforms (e.g., AWS, Azure, GCP). What You’ll Gain: Practical experience working on production-grade software. Mentorship from experienced engineers. Opportunity to contribute to real business outcomes. Insight into Agile/Scrum methodologies and professional software development processes. Networking opportunities within a growing tech company. Show more Show less

Job Overview The Learning and Engagement Manager supports the efforts of the Talent Development team by providing overall learning development and employee engagement support to ensure a successful employee learning and engagement experience. They will also be helping support the maintenance of our LMS including content blended learning management, processes, analytics and managing our internal service desk ticketing system About Us iCIMS is a leading provider of cloud-based talent acquisition solutions that empower organizations to attract, engage, and hire top talent. With a strong commitment to innovation and a people-first approach, we are expanding our India center to drive strategic initiatives and global excellence out of our Hyderabad office Responsibilities Oversee and manage day-to-day operations and support of the LMS. Act as the primary Subject Matter Expert for the iCIMS employee LMS and answer questions and trouble shoot issues for the LMS systems within agreed upon SLA. Partner with internal Enablement and Operations departments across iCIMS to understand learning needs and to validate and demonstrate effectiveness of learning technology solutions for all employees. Support technology solutions and demonstrate a breadth and depth of knowledge in the areas related to learning enablement Collaborating with Global Partners, trainers, program managers, and other stakeholders in understanding and implementing technology solutions for use in a variety of learning interventions Working with the team to effectively use the Learning Management Systems (LMS), web-based SCORM content, Learning Portals, Virtual Learning Environment and other learning services and technologies to store and implement learning solutions and track data that can be used to evaluate and enhance learning programs Developing web-based platforms and learning solutions, using the appropriate mix of development and prototyping, languages and tools including SharePoint, HTML5, and JavaScript. Own and execute the overall talent engagement process for iCIMS India Create the yearly calendar as it relates to engagement and bring ideas and innovation and curate engagement experiences that is culture enabling Partner with the employee engagement SPOCs in bringing activities to execution as it relates to Culture building and engagement Qualifications At least 10 years of experience with professional skills development Graduation/ Post Graduation in Business Administration Experience with LMS platforms (Workday included) and e-authoring tools. Building and presenting hybrid learning through formal and informal formats, adapting to different technologies & methodologies in training industry. Excellent consultative communication and interpersonal skills are a must. Articulates thoughts and ideas clearly, concisely, persuasively & inclusively with all levels of the business. Ability to work effectively within a fast paced, changing environment that is going through high growth. Demonstrated customer orientation and ability to partner with other members of the Talent organization, business leaders and program participants. Strategic planning and project management skills are essential with a proven ability to manage multiple projects simultaneously while paying close attention to detail. Preferred Assess development gaps, design, and deliver enterprise-wide learning experiences lending to professional skill development to a workforce through multiple delivery modalities. Work with Talent Acquisition team on incoming early career talent to properly plan intern/full-time programming throughout the year Manage design and execution of iCIMS Summer Internship Program logistics including onboarding, assimilation, upskilling development, and performance management. EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation And Benefits Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits Show more Show less

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Senior Director, Sales , the Senior Sales Executive, Treasury & Capital Markets will manage a high visibility book of business within our Treasury & Capital Markets segment. The ideal candidate will need to plan and prioritize sales and account management activities with a goal of generating new bookings. Responsibilities & Deliverables Your deliverables as a Senior Sales Executive, Treasury & Capital Markets will include, but are not limited to, the following: Build and maintain customer success through active account management, creating the opportunity to generate additional business. Maintain appropriate sales development activity to ensure healthy pipeline management. Proactively build relationships with all accounts, expanding the sphere of influence within account base. Manage complex enterprise sales process, working with key stakeholders in product, business line, technology and procurement. Use a consultative sales approach to develop account plans and identify specific needs for each bank. Become a trusted advisor and operate as the primary payments point of contact for Finastra within assigned book of business. Strong relationship building skills both internally and externally. Active use of CRM for account activity and reporting. Responsive, reliable and results oriented. 30% travel required Required Experience 7+ years of experience in outside sales representing enterprise software, SaaS or FinTech solutions. Knowledge of the banking vertical & capital markets required. Demonstrated ability to build meaningful relationships and grow book of business through consultative sales methodology. Ability to acquire in-depth knowledge of a client’s business, identifying challenges and opportunities as well as how to position solutions to address those needs. Proven ability to understand and effectively communicate with multiple stakeholders. Demonstrates product and industry knowledge including market trends and competitive intelligence. Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Show more Show less

We're Hiring | Affiliate Marketing Specialist/Manager Shift : 12 PM – 7 PM (In-office) + 2 hrs WFH Bi z2X, a subsidiary of Biz2Credit – USA’s largest digital SME len der, we are revolutionizing digital lending across global markets. Backed by marquee investors li ke Westbridge Capi tal a nd Nexus Venture Partn ers, Biz2X powers next-gen lending for banks and NBFCs through a cutting-edge SaaS platform. Recognize d by CNBC, Financial Times, and Deloitte Fas t 500, Biz2X is at the forefront of digital financial services innovation. We are looking for a highly skilled and results-orien ted Affiliate Marketing Man ager to lead the design and execution of our affiliate marketing strategy. The ideal candidate will have a strong background in affiliate marketing, digital advertising, and performance analytics, with a proven ability to drive revenue growth and expand customer reach. This role will involve close collaboration with cross-functional teams to ensure a unified and impactful marketing approach . Key Responsibilities 1. Strategy Development Develop and execute data-driven affiliate marketing strategies aimed at driving revenue growth and increasing brand visibility. 2. Affiliate Network Expansion Identify, onboard, and nurture relationships with new affiliates to expand the company’s affiliate network and overall reach. 3. Performance Monitoring and Optimization Monitor key performance indicators (KPIs) and metrics for all affiliate campaigns. Continuously analyze and optimize campaign performance to maximize return on investment (ROI) and efficiency. 4. Cross-Functional Collaboration Collaborate with internal stakeholders including digital marketing, content, product, and sales teams to align affiliate marketing initiatives with broader organizational goals. 5. Contract Management Negotiate commission structures, terms, and partnership agreements while ensuring profitability and adherence to company policies. 6. Market and Trend Analysis Stay abreast of emerging trends, tools, and best practices within the affiliate marketing domain, with a strong focus on the US market 7. Reporting and Insights Prepare and deliver detailed performance reports, strategic insights, and data-backed recommendations to senior leadership for informed decision-making. Requirements Minimum 7 years of hands-on experience in affiliate marketing. Demonstrated success in managing affiliate programs targeting the US market. Proficiency in performance marketing tools and platform. Strong analytical skills with the ability to derive actionable insights from data. Excellent communication, negotiation, and relationship management skills. Self-motivated, proactive, and growth-focused professional mindset. Show more Show less

WHO WE ARE: Plug and Play Tech Center is the ultimate innovation platform, bringing together the best startups and the world’s largest corporations to create the most meaningful connections that bring innovation to anyone, anywhere. We are on a mission to bring the benefits of Silicon Valley to all corners of the world. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 45 locations across the world and our corporate members include: Daimler, Prologis, PG&E, Nissan, Volvo, BP, Walmart, Nokia, Coca Cola, Doosan Bobcat, and over 500 more. Plug and Play’s corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play’s proven investment track record includes Honey, Dropbox, Lending Club, Kustomer, Einride, and many more. WHO WE’RE LOOKING FOR: We are looking for a dynamic, relationship-driven Partner Success Manager to lead and grow strategic innovation partnerships with government and corporate organizations. In this role, you’ll be the key liaison between our partners and the innovation ecosystem—driving engagement, facilitating high-impact programs, and ensuring our partners derive maximum value from their innovation journey. HOW YOU WILL MAKE A DIFFERENCE: Strategic Relationship Management: Cultivate and maintain trusted relationships with senior stakeholders across government and corporate partners to champion innovation initiatives and co-create value. Partner Engagement Strategy: Develop tailored engagement plans that align with each partner’s business objectives, organizational structure, and innovation maturity—mapping relevant products, services, and ecosystem connections. Program Design & Facilitation: Lead design thinking sprints, innovation workshops, and strategic planning sessions to help partners articulate and refine their innovation strategy. Ecosystem Enablement: Serve as a connector within the broader innovation ecosystem by actively engaging with startups, VCs, accelerators, and government agencies. Issue Resolution & Support: Act as the escalation point for partner challenges, coordinating internal resources and providing timely solutions to ensure partner satisfaction and retention. Event Management & Engagement Tracking: Host and manage corporate-facing events, track partner participation meticulously, and continuously innovate new methods to enhance engagement and collaboration. Plan and execute events such as mentor sessions, workshops, office hours, deal flow sessions and flagship showcases (e.g., EXPOs). Reporting & Performance Analysis: Define key performance indicators (KPIs), prepare regular performance reports, and conduct partner review meetings to assess progress and impact. Operational Excellence: Coordinate and facilitate regular partner check-ins (e.g., bi-weekly calls), support planning and execution of partner programs and events, and ensure seamless program operations. REQUIRED EXPERIENCE: Educational Background: Bachelor’s degree in Business, Marketing, Communications, Innovation, or a related field. Professional Experience: Minimum 3 years in a client-facing role, ideally within strategic consulting, corporate innovation, or account management environments. Innovation Facilitation Skills: Proven ability to lead curated design thinking workshops or innovation sprints, translating insights into actionable innovation roadmaps. Organizational Excellence: Highly organized, detail-oriented, and goal-driven, with a track record of managing multiple projects in fast-paced, dynamic environments. Analytical Thinking: Strong process orientation and analytical skills with the ability to identify inefficiencies, propose improvements, and deliver results within deadlines. Communication & Influence: Exceptional verbal and written communication skills, with confidence in public speaking and stakeholder engagement. Autonomous & Driven: Self-motivated with a strong sense of ownership and the ability to work independently while collaborating cross-functionally. Preferred Experience: Background in corporate innovation, design strategy, ecosystem building, or enterprise account management is a strong advantage. All the CVs must be submitted in English Show more Show less

10-15 yrs exp.in banking tech or enterprise architecture, Expertise in core Banking, Payments, Lending or Trade platforms ,Deep understanding of cloud-native, APl-first architecture • Exp.in RFP/RFI, pre-sales, or design-first engagements preferred Required Candidate profile Translate business goals into scalable architecture using eMACH.ai ,Conduct solution workshops with client stakeholders ,Design composable journeys, integration specs and technical blueprints

About Balancehero: Balancehero India Pvt. Ltd. (BHI), the wholly-owned subsidiary of Balancehero Co. Ltd., Korea which runs and operates the mobile app “True Balance”- a one-stop destination for financial services.” Founded by Charlie Lee in Korea in 2014, Balancehero started its operations in India in the year 2016. It started off as a balance check application and the company has expanded its business model to financial services. The company aims to build a financial platform for the next billion which set the context for loans, utility services, pay later services, and commerce services. The Company's wholly-owned subsidiary True Credits Private Limited, is a licensed NBFC that aims to bridge the financial gap in India by making Finance available for all. True Credits lends through the True Balance mobile application. About True Balance: Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company - True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India’s one of the top financial services platforms providing solutions to all the financial needs of its users - from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people. https://www.truebalance.io/ About True Credits: Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion unbanked users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India. Job Description: We are seeking a data-driven and strategic Decision Scientist to join our team. In this role, you will partner with product managers, designers, engineers, and business stakeholders to generate insights that drive product/business decisions. You’ll play a key role in helping the company understand user behaviour, measure feature performance, and optimize the product roadmap. Roles & Responsibility: Partner with product teams to define key metrics, monitor product performance, and uncover actionable insights. Analyze user behavior across the product lifecycle (acquisition, KYC, activation, engagement, retention) to drive improvements and reduce friction. Design and analyze A/B tests and other experiments to inform product decisions. Build dashboards and reports to visualize product performance and communicate findings to stakeholders. Translate business and product questions into structured analysis and clear recommendations. Collaborate with data engineering and platform teams to ensure data accuracy and availability. Maintain high standards of data integrity and support audit or compliance requests as needed. Required Experience: 4–7+ years in product analytics or data science, ideally in fintech, banking, lending, or payments. Strong analytical and problem-solving skills, with the ability to distill complex data into clear insights Strong proficiency in SQL; experience with Python, R, or other scripting languages is a plus. Proven track record of designing, executing, and interpreting A/B tests and other forms of experimentation. Strong experience with data visualization tools (e.g., Looker, Tableau, Power BI). Excellent communication skills with the ability to translate complex data into clear business insights. Comfortable working in fast-paced environments and managing multiple projects simultaneously. Exceptional written and verbal communication skills to influence cross-functional teams Hands on experience with machine learning preferred Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About YUBI Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool– End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. Yubi Co.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Responsibilities: Develop and enhance the ML platform to standardise model development and deployment workflows. Create reusable components to streamline the Data Science team's efforts and expedite the model lifecycle. Integrate models seamlessly with various products and systems. Implement robust logging and instrumentation for monitoring scoring requests for models in production. Establish systems for continuous model monitoring and trigger mechanisms for retraining based on performance metrics. Design and build A/B testing frameworks with support for canary deployments and shadow models to evaluate different model versions. Integrate data pipelines necessary for model retraining and update activities in production. Scale training and inference capabilities using standardised environment setups and deployment strategies. Incorporate open-source frameworks and proprietary tools into the MLOps pipeline to achieve development goals. Prototype and evaluate different open-source frameworks to identify optimal technology stacks for the pipeline. Focus on CI/CD pipeline integration for models and ensure seamless deployments in various environments. Requirements Overview: We are seeking a DevOps Engineer who excels in managing and automating cloud infrastructure, container orchestration, and deployment pipelines while possessing a solid understanding of software development practices. In this role, you will focus on creating robust, scalable infrastructure solutions, automating environments, and supporting application deployments. Key Responsibility Design, build, and maintain containerized environments using Docker and Kubernetes. Develop, deploy, and monitor applications and services within cloud environments (AWS(preferable), Azure, GCP). Automate infrastructure provisioning and configuration management using popular scripting languages (Python, Bash, etc.). Collaborate with development teams to support application deployment pipelines and integrate CI/CD practices. Debug and troubleshoot issues in production systems, ensuring high availability and performance. Implement monitoring, logging, and alerting mechanisms to proactively manage system health. Evaluate open-source and commercial tooling to optimize infrastructure and deployment workflows. Assist Data Science or development teams with setting up environments for experimentation and production deployment. Required Experience & Expertise: 1-3+ years of experience in DevOps, infrastructure management, or related fields with a strong emphasis on automation and containerization. Extensive hands-on experience with Docker and Kubernetes for building and managing containerized applications. Proficient programming and scripting skills, preferably in Python, with the ability to develop automation scripts and tools. Solid understanding of public cloud infrastructure (AWS(preferable), Azure, GCP) and associated services. Experience setting up and managing CI/CD pipelines and integrating configuration management tools. Strong problem-solving skills, with the ability to analyse complex issues and provide effective solutions. Exposure to deploying and monitoring applications in production environments. Familiarity with infrastructure-as-code (IaC) frameworks such as Terraform or CloudFormation is a plus. Preferred Qualifications: Background or exposure to Data Science related deployments or applications. Ability to work collaboratively in a fast-paced, cross-functional team environment. Experience evaluating and adopting new technologies and methodologies to streamline DevOps processes. Show more Show less

Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0-3 Years in NBFCs/Banking. Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Why PhonePe: At PhonePe our vision is to provide financial inclusion to a billion Indians. Today we have made significant progress on this vision by making digital payments far simpler and ubiquitous than it has ever been. However we wish to make it so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. And not just in Urban India. At PhonePe, our aim to transform the entire Indian landscape so that every Indian, in every corner of the country, makes significant economic progress. Onwards and upwards! That is our goal. Why PhonePe Design: If you are sold on the vision of the company, you may want to consider the design team as a place to make this a reality. The design team at PhonePe is a bunch of creative trailblazers who are leading the effort to make a dent in the fintech universe. The design team consists of Product Designers, Visual Designers, Graphic & Motion Designers, and Illustrators who are all engaged in blending art and science into a promising value proposition for our users. We are looking for someone with the following qualities: 2 + years of experience in software product design. Working on consumer products would be an additional advantage. BTW, fintech does not earn you extra brownie points, but we certainly don’t mind it. An obsession to create intuitive and beautiful products and experiences. We will require a portfolio of work to judge this. But don’t worry, we won’t judge your designer OCD. An expert at your craft. This means you can endlessly argue about the relative merits of Figma, Sketch, and XD and know exactly how to create super cool micro-interactions using Principle, AfterEffects, and ProtoPie. A collaborative team player who can work well with Product, Engineering, Business, and CX teams to ensure that everyone is aligned with the design vision. You should have shipped products and if they have done well you should know why. But if they have not done well, we expect you to be able to lecture people on how to avoid the pitfalls. You should have the ability to talk business. And no, we do not expect you to wear a suit. Here’s what you will do in this role: Creating fantastic products starts with obsessing about the ‘Why’ and backing it up with a solid understanding of user needs and behavior. So do expect a lot of good quality heated discussions and we want someone who is able to walk up to a whiteboard (or online board) and sketch out ideas and solutions. These ideas and solutions would need to be built into robust user flows that would take care of every conceivable use case and condition. Flows are nothing if they are not translated into screens that are consistent, intuitive but at the same time factor in delight. Finally working with the Product and Engineering teams to bring the designs into reality is a crucial part of the designer’s journey. However, at PhonePe, a designer’s journey does not end there. We are looking at designers who are obsessed with numbers and can track both growth and usability issues just by looking at the numbers. So the question is, do you think the points mentioned above describe you to a tee? If so, get in touch with us. Not only will you find the work satisfying, you will also be part of one of India’s fastest-growing companies. And together we will be able to build one of the finest bands to have come out of India. PhonePe. Karte Ja. Badhte Ja. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Roles and Responsibilities: Maintenance and Documentation: Ensure periodic review of IT policies and procedures, and submit them for timely Management. Collaborate with stakeholders and consultants to prepare architectural diagrams and technical documentation for audit and regulatory purposes. Conduct Business Impact Assessments for new businesses, applications, and systems. Ensure risk assessments (RA/RT) for all IT assets and processes are conducted periodically. Review IT vendor contracts, ensuring they meet information security and regulatory requirements. Monitoring and Guidance: Perform exception management, review periodic controls, analyze results, and make appropriate recommendations. Guide stakeholders regarding IT policy management, process implementation, and contractual obligations. Regulatory and Compliance Audits: Continuously track and monitor IT regulatory requirements. Plan and manage the audit calendar, scheduling internal and external audits. Oversee all IT audits, including CISA (PPI), RBI/ReBIT,SEBI,IRDAI audits, ISNP & CIS (insurance), PCI DSS, System Audits, partner bank audits, ISO 27k, Stat audits, NPCI audits, etc. Serve as the primary point of contact for all escalations and audit-related activities. Coordinate with auditors to explain the organization’s infosec posture, organizational structure, technical architecture, and process understanding of IT controls. Support management in responding to audit findings and implementing controls as per audit recommendations, ensuring closure of all audit observations. Key Attributes: Exceptional attention to detail and commitment to producing high-quality documentation that meets audit requirements. Strong ability to manage multiple documentation tasks and meet deadlines within the audit lifecycle. Proactive in identifying documentation gaps and suggesting improvements to facilitate smoother audits. Excellent communication and interpersonal skills to effectively liaise between IT and Audit teams. Qualifications: Bachelor's degree (any stream). 2+ years IT technical writing or audit support experience. Proven ability to write clear, accurate IT documentation. Excellent communication skills (technical & non-technical). Strong organizational and multitasking skills. Familiarity with IT infrastructure and security. Understanding of audit processes (desirable). Independent and proactive worker. Preferred Qualifications: Experience working directly with audit teams or in a compliance-related role. Familiarity with ITIL or other relevant IT management frameworks. Knowledge of documentation management systems. Basic understanding of the IT domains. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About the Team The Analytics team at Navi plays a pivotal role in driving data-informed decision-making across the organization. We work closely with all business functions to generate insights, build visibility, and validate hypotheses that shape strategy and execution. Our work spans five key verticals: Business and Product Analytics, Credit & Credit Risk Analytics, Collections & Biz-fin Analytics, Self-Serve and Automation. About the Role This role focuses on enabling data-driven decision-making by collecting, validating, and analyzing data to generate actionable insights. It plays a key part in supporting cross-functional teams with accurate reporting, improving data processes, and ensuring compliance with data governance standards in a dynamic business environment. What We Expect From You Data Collection and Validation: Collaborate with stakeholders to understand their data requirements and gather relevant information from various sources. Validate the accuracy and completeness of the data collected. Report Generation: Develop and maintain standardized and ad-hoc reports to assist stakeholders in understanding key findings, risks, and opportunities Data Analysis: Identify data patterns & trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment etc. Process Improvement: Continuously identify opportunities to streamline data gathering processes and improve efficiency Cross-functional Collaboration: Work closely with teams, such as finance, compliance, and engineering , to access relevant data availability and ensure consistency in reporting Compliance and Governance: Ensure adherence to data privacy regulations and internal data governance policies when handling sensitive information and g enerating regular reports Training and Support: Provide training and support to n on-technical stakeholders on data gathering techniques and data analysis tools (Tableau,Metabase etc.) Must Haves Hands-on experience on SQL, any BI platform (Tableau, PowerBI, Qlikview, Looker, Quicksight etc) Conceptual understanding of basic statistical concepts (Sampling, Distributions, Central tendency, Hypothesis testing etc) Basic understanding of data platforms and ETL processes Ability to identify relevant data to solve business problems and (in) validate hypothesis (Good to have) Prior data modeling experience in R/Python and some classification and/or regression techniques (Good to have) Prior experienc e with marketing platform such as moengage, clevertap, appsflyer would be a plus. (Good to have) Prior experience / understanding of lending / insurance / banking domain would be a plus. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if: You’re impact-driven : You take ownership, build boldly, and care about making a real difference. You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change : You adapt quickly, move fast, and always put the customer first. Show more Show less

Walkin Interview for Lending OPS || Noida Virtual Interview Exp- 7+Yrs 12 LPA 0-30-45 days Us Loan, LIQ/ACBS Lending Operations Lending Ops Documentation Presentation Stakeholder management end to end loan process Karishma.imaginators@gmail.com Required Candidate profile end-to-end lending process and its component functions, Client, credit, origination and servicing, International Loan exp, stakeholder management, LIQ/ACBS, Trade lifecycle, KYC of corporate bank

Job Requirements Role/ Job Title : State Head - Two Wheeler Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for lending in the state by developing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience. Roles & Responsibilities Lead the State business across 2 Wheeler Loan to expand revenue per existing customer. Guide distribution of X-sell products ensuring volume scale-up as per the defined targets. Partner with the Digital Marketing team to increase customer penetration via digital medium. Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio. Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and sales teams Guide the Product team in 2 Wheeler Loan category to provide differentiated offerings and drive business growth. Work with business analytics team to identify potential for cross sell. Education Qualification Graduation: Any Graduate Post-graduation : MBA, PGDM Experience : 5+ years of relevant experience Show more Show less

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification Graduation: Any graduate Experience : 2-5 years of relevant experience Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Title: Associate Manager - CX Process Design (Consumer business) Our Culture: At PhonePe, we foster a culture of ownership, empowerment, and innovation. We believe in trusting our people to do their best work and providing them with the environment to thrive. We are passionate about technology and its potential to transform the lives of our customers. The Customer Experience (CX) Team: The CX team is dedicated to optimizing the customer journey on the PhonePe platform. We act as advocates for our customers, focusing on simplifying processes, reducing friction, and delivering efficient solutions. We are driven by a "Customer First" philosophy and strive to exceed customer expectations at every touchpoint. Role Overview: As an Associate Manager - Process Design within the CX team, you will play a pivotal role in shaping the end-to-end customer experience. You will be responsible for identifying opportunities for improvement, designing scalable solutions, and driving automation initiatives. This role requires a blend of analytical thinking, process optimization expertise, and strong stakeholder management skills. You will lead a team of process design professionals and contribute to the strategic direction of the CX function. Key Responsibilities: Customer Journey Optimization: Analyze the current customer journey to identify pain points and areas for improvement. Design and implement scalable solutions to enhance the customer experience across all touchpoints. Leverage design thinking methodologies to develop innovative process improvements. Automation and Efficiency: Identify opportunities for process automation and implement solutions using various communication and automation platforms. Streamline workflows and optimize operational efficiency. Data-Driven Decision Making: Structure and implement strategic reviews, metrics analysis, and VOC analysis to drive process improvements. Synthesize quantitative and qualitative data to provide actionable insights to stakeholders. Drive L1 metrics and ensure the team achieves set targets. Stakeholder Management: Collaborate with Product, Operations, Category, and internal CX teams to align on process and CX requirements. Effectively communicate with stakeholders at all levels, including leadership. Team Leadership: Manage and mentor a team of :3+ process design professionals. Foster a culture of continuous improvement and innovation within the team. Drive process mapping, designing, documentation, and monitoring systems. Problem Solving and Innovation: Employ first principles thinking and challenge existing norms to drive innovation. Conduct root cause analysis (RCA) and implement effective solutions. Ideal Candidate Profile: Bachelor's/Master's degree from a Tier 1/2 institution. 5+ years of experience in process design, preferably in a customer experience or operations environment. Proven experience in leading and managing teams. Strong analytical and problem-solving skills. Excellent understanding of customer journey mapping and process optimization. Exceptional communication and interpersonal skills. Experience working in a product-based startup is highly desirable. Demonstrated ability to influence stakeholders at all levels. Why Join PhonePe? Be part of a rapidly growing and innovative fintech company. Work on challenging and impactful projects that shape the future of digital payments. Collaborate with a talented and passionate team. Enjoy a culture of ownership, empowerment, and continuous learning. Competitive compensation and benefits. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Responsibilities: PhonePe is looking for HR Specialist to partner with the Sales Team in driving business priorities: Identify workforce requirements through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan. Work on identifying different avenues for sourcing of right talent Review profiles, interview candidates and roll out offers with business leader to ensure adherence to budgets and to attract right talent in the organization He/she will be responsible to onboard and manage workforce across multiple levels in sales Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions Maintain strong individual connect and regular touch points with all employees from the assigned business groups Tracking the productivity of the sales manpower on monthly basis and preparing reports on the same Solve for front-line attrition by doing attrition analysis and taking corrective action Address grievances raised by employees from the assigned business groups, and work with all stakeholders to ensure fair resolution of the issue Ensuring proactive employee communication on process and policies. Conduct exit interviews for all employees and analyze exit interview data Requirements: MBA - HR from reputed campus with proven working experience of 1-2 years in HR generalist or Talent Acquisition Exposure to the start-up environment is an added advantage. Strong business acumen & understanding of the business Drive for impact, able to demonstrate/quantify success relative to established targets and metrics Strong ethics and discretion to deal with confidential information PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Why PhonePe: At PhonePe our vision is to provide financial inclusion to a billion Indians. Today we have made significant progress on this vision by making digital payments far simpler and ubiquitous than it has ever been. However we wish to make it so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. And not just in Urban India. At PhonePe, our aim to transform the entire Indian landscape so that every Indian, in every corner of the country, makes significant economic progress. Onwards and upwards! That is our goal. Why PhonePe Design: If you are sold on the vision of the company, you may want to consider the design team as a place to make this a reality. The design team at PhonePe is a bunch of creative trailblazers who are leading the effort to make a dent in the fintech universe. The design team consists of Product Designers, Visual Designers, Graphic & Motion Designers, and Illustrators who are all engaged in blending art and science into a promising value proposition for our users. We are looking for someone with the following qualities: 2 + years of experience in software product design. Working on consumer products would be an additional advantage. BTW, fintech does not earn you extra brownie points, but we certainly don’t mind it. An obsession to create intuitive and beautiful products and experiences. We will require a portfolio of work to judge this. But don’t worry, we won’t judge your designer OCD. An expert at your craft. This means you can endlessly argue about the relative merits of Figma, Sketch, and XD and know exactly how to create super cool micro-interactions using Principle, AfterEffects, and ProtoPie. A collaborative team player who can work well with Product, Engineering, Business, and CX teams to ensure that everyone is aligned with the design vision. You should have shipped products and if they have done well you should know why. But if they have not done well, we expect you to be able to lecture people on how to avoid the pitfalls. You should have the ability to talk business. And no, we do not expect you to wear a suit. Here’s what you will do in this role: Creating fantastic products starts with obsessing about the ‘Why’ and backing it up with a solid understanding of user needs and behavior. So do expect a lot of good quality heated discussions and we want someone who is able to walk up to a whiteboard (or online board) and sketch out ideas and solutions. These ideas and solutions would need to be built into robust user flows that would take care of every conceivable use case and condition. Flows are nothing if they are not translated into screens that are consistent, intuitive but at the same time factor in delight. Finally working with the Product and Engineering teams to bring the designs into reality is a crucial part of the designer’s journey. However, at PhonePe, a designer’s journey does not end there. We are looking at designers who are obsessed with numbers and can track both growth and usability issues just by looking at the numbers. So the question is, do you think the points mentioned above describe you to a tee? If so, get in touch with us. Not only will you find the work satisfying, you will also be part of one of India’s fastest-growing companies. And together we will be able to build one of the finest bands to have come out of India. PhonePe. Karte Ja. Badhte Ja. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Role: Business Analyst Experience Bucket: 2 to 4 years What kind of person are we looking for ? First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If you’re a curious mind and constantly questions the status-quo, then you’d fit right in with us. What would you get to do in this role? Be an integral part of the pod strategy and will have to define the critical metrics. You’ll also monitor performance trends and influence any interventions, based on performance. Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis Move past just being the “Data person” and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then go back to the data to prove or disprove the thought. Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need Mentor other analysts in the team; play an active role in hiring process & new team members’ onboarding process. What do you need to have to apply for this position? Minimum 2 years of analytics experience in relevant roles. Strong problem solving & analytical skills. Penchant for business & curiosity to understand how the product works. Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis. Intuition for data and ability to handle big data sources Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, QlikView Understanding of data-analysis languages such as R, Python and in core statistical concepts is expected; Experience in building ML models is good-to-have, but not mandatory Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! About Us: Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: Mass offline team focuses on driving PhonePe acceptance at offline merchants across urban and rural markets across the country. TSM is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a team of Business Development Executives. The incumbent will play a key role in driving market share of PhonePe in offline business The role will manage a team of 8-10 BDE/RTLs & report to the Area Sales Manager. Responsibilities: Business Growth - Grow merchant network by driving acquisition and servicing to attract and retain them Drive quality in execution by audits and review mechanisms Meet merchants to present products and manage escalations Monitor competition within assigned territory and share inputs with leadership team Drive acquisition and winbacks productivity to ensure right ROI Ensure payout closure and NOC from BDEs and FLs/TLs for all payments Brand Visibility - Ensure brand visibility in assigned territory leveraging collaterals provided by the organization Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships. People Management- Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories Onboard and provide on-the-job-training to the front line sales team to improve performance Monitor KPIs and coach team members on an ongoing basis Work towards retention and engagement of the front line sales team Drive execution rigor by being in the market and observing BDEs/TLs Motivate the team by regularly communicating about monthly schemes and incentives. Requirements: MBA from Tier 2/3 campus with good academic record Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll) Experience in Telecom, FMCG, Retail are highly preferred (B2C experience) Excellent interpersonal skills and a strong sales/customer service focus Field sales experience with proven track record of increasing sales and revenue Exposure to the start up environment is an added advantage. Problem solving abilities with strong bias for impact Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative established targets and metrics PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

About Wholesale Banking Coverage Group (WBCG) The Wholesale Banking Coverage Group (WBCG) focusses on doing business with customers such as the Government, Strategic, large and mid-corporates and the SMEs across industries like Infrastructure, Engineering, Chemicals, Oil amp; Gas, Metals, textiles etc. The Corporate lending business emphasizes on doing business with higher rated corporates with a focus on garnering a higher share of the cash flows by providing working capital facilities About the Role: The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory and internal audit issues and provides industry/segment specific feedback to Geography and Central Office team Key Responsibilities: Generate leads by identifying potential industrial areas/trading units and prepare strategies to increase the Bank’s penetration in those areas Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc. Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer Initiate recovery of stressed accounts through tele-calling/ field visits Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply' Skills: Excel