Senior Vice President - Fraud Operations NAB

10.0 - 15.0 years

0 Lacs

haryana

On-site

You should have a minimum of 15 years of experience in financial services Operations, specifically focusing on Fraud in areas such as Digital banking, Lending, and Card frauds. Your role will require strong leadership and supervisory skills with a dedication to preventing fraud and managing risks effectively. It is essential that you have significant experience in people management, ideally with a Multi-National bank or in the GCC space, directly overseeing Fraud Operations teams for at least 10 years. You should also have a proven track record of building and scaling large teams as a leader of other managers. Your communication skills, both verbal and written, should be excellent, especially when addressing executive audiences. You must possess strong data presentation and visualization skills. Additionally, your interpersonal skills should allow you to clearly articulate complex issues and concepts to peers and management. A comprehensive understanding of the financial services and banking regulatory environment is crucial for this role. You will be expected to work effectively with individuals from diverse backgrounds and positions, influencing and establishing relationships with key stakeholders. Your past achievements should demonstrate a successful history of driving change and achieving results. Experience in an Operations environment and a good grasp of cross-functional processes are necessary. Understanding Fraud and Scams typologies and fraud prevention strategies to safeguard the bank and its customers is essential. In this role, you will be responsible for building, scaling, and leading a world-class Fraud Operations team at NAB India. Your primary focus will be supporting Identity Fraud Services, Frauds & Scams, and Card fraud prevention to enhance customer experience while combatting fraud effectively. You will report locally to the Head of Financial Crime and Fraud Operations, overseeing teams of Leads, Analysts, and Senior Analysts within Fraud Operations. Your responsibilities will include providing leadership in Fraud and Financial Crime Prevention, ensuring compliance with AML/CTF and APRA regulations, and collaborating with various stakeholders in Fraud Operations. You will lead major crime fraud investigations, advise fraud analysts, and work on optimizing fraud losses through strategic initiatives. Additionally, you will coordinate day-to-day activities for fraud prevention and detection within Operations, establish KPIs for Fraud Operations, and enhance operational excellence through process improvement and automation. As a mentor to your team, you will be tasked with developing them while maintaining performance standards and providing feedback. Your ability to work under pressure, analyze data effectively, and drive the business vision will be critical. Overall, you will play a key role in managing fraud risks, ensuring operational efficiency, and delivering results while fostering a positive work environment for your team.,

Posted 2 days ago

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