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Goregaon

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Role: Manager/Senior Manager - Accident & Travel Claims Job location: Goregaon East Position Overview: A Claims Manager in the Accident & Travel department oversees the processing and settlement of claims related to travel accidents and incidents. They ensure timely, accurate claims assessment, manage a team of adjusters, and maintain compliance with legal and policy guidelines while delivering excellent customer service. Additionally, they are responsible for mitigating risk and resolving complex claims efficiently. Role & responsibilities: Involvement in daily claim processing Regular Updating of Claims System data Calling customers for intimation details & reminders E-mail & letter communication to customers Follow up with other departs like OPS / CC / IT for claims related matter Interaction with particular client or broker Weekly / fortnightly / monthly MIS Activity Education requirement: Bachelors Degree in business Administration, Insurance, Risk Management or related field 2-5 years of relevant Experience Required Preferred Skills Strong Analytical and problem-solving abilities

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