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Operations and Support Manager White Force Outsourcing Services

3.0 - 5.0 years

1 - 3 Lacs

navi mumbai

Work from Office

Operations Support Manager (Supply Chain Management SD MM ) Location - Ghansoli . Salary - 25K to 35K Immediate joiners only can apply (Any Notice period will not be Considerable) Male only Key Responsibilities : a. Ticket Resolution : 1. Provide Resolution on the Technical / Non-Technical cases raised in the portal by SCM Users. 2. Coordinate with IT, FCnA, Operations and P&C team for issue resolution. 3. Weekly & Monthly analysis of cases: Nature of cases, Trend Analysis etc. 4. Provide Permanent fix / resolution on the Repetitive cases (RCA and RCF). b. System UAT & New Developments : 1. Prepare BRD for system developments basis the issues logged in portal. 2. Conduct UAT and propose syst...

Posted 2 hours ago

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